Installation Manual
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™
Level 1 / Level 2 Combination
Network Charging Station For Public Applications
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User errors
The following errors occur as a result of an inappropriate action that was
performed by a person using the charging station.
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Cause/Other Symptoms:I]ZAZkZa&X]Vg\^c\edgiYdZhcdiYZiZXii]ViVkZ]^XaZ^heaj\\ZY^c#I]^h
can occur if the vehicle did not start charging (i.e. the vehicle is not communicating with the charging
station), or a cord was not connected to the vehicle within two minutes of opening the charging door.
Solution/Action: End and restart the charging session. To do so, hold the ChargePass card or
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charging door, then hold your ChargePass card over the station’s front panel to begin a new session.
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Cause/Other Symptoms: The vehicle was driven away during a Level 2 charging session. The Level 2
charging port is out of service until the cable assembly is replaced.
Solution/Action:GZeaVXZi]ZhiVi^dcÉhXVWaZVhhZbWan#;dggZeaVXZbZci^c[dgbVi^dc!XdciVXii]Z
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Cause/Other Symptoms: An overcurrent fault occurred (see message above) and,
after three unsuccessful attempts to charge, the station continues to detect too
much current being requested by the vehicle.
Solution/Action: End and restart the charging session. To do so, hold the ChargePass
card or contactless credit card over the station’s front panel, unplug the cord and
close (lock) the charging door (or return the charge connector to its holster), then
hold your ChargePass card or contactless credit card over the station’s front panel
to begin a new session. If the message continues to be displayed, it may be possible
to set and/or reduce the amount of current that your vehicle draws when charging.
Refer to your vehicle’s owner documentation for more information.
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Cause/Other Symptoms:9jg^c\X]Vg\^c\!i]^hbZhhV\Z^hY^heaVnZY^[i]ZkZ]^XaZ^hViiZbei^c\id
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Solution/Action:I]ZX]Vg\^c\hiVi^dcl^aalV^i&*b^cjiZhWZ[dgZgZ"ViiZbei^c\idX]Vg\Z#>[V[iZg
three attempts, the overcurrent fault continues to be detected, the station ends the charging session
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session. To do so, hold the card over the station’s front panel, unplug the cord and close (lock) the
charging door (or return the charge connector to its holster), then hold your ChargePass card or
contactless credit card over the station’s front panel to begin a new session.