User Manual
TROUBLESHOOTING
Battery is low.
Please plug in USB to
charge.
The scale is overloaded.
More than 180kg is on the
scale.
An error has occurred during data reading. Step off the scale,
wait 5 seconds and then step on it again.
Problem Possible Cause Possible Solution
Inaccurate
weighing
The App cannot
connect with
scale.
Failed to obtain
body fat data.
The scale is not placed
on a hard, flat surface.
The scale is not
calibrated before using.
Stand on the scale
unevenly.
The GPS of the phone is
not turned on.
The scale is not turned
on.
Your feet are not in full
contact with the
electrodes.
Wear shoes or socks.
Step off the scale
before the
measurement is
complete.
Place the scale on a
hard, flat surface.
Step on the scale with
one foot to turn it on,
and step on it again
after it shows “0.00”.
Stand in the center of
the scale and balance
your weight evenly
between both feet.
Turn on the GPS.
Step on the scale to
wake it up.
Make sure that your
feet are in full contact
with the electrodes.
Take off your shoes and
socks
Do not step off the
scale until the
measurement is
complete.
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