Specifications
Table Of Contents
- Safety information
- Chapter 1. General information
- Chapter 2. Server setup road map
- Chapter 3. Product overview
- Chapter 4. Turning on and turning off the server
- Chapter 5. Configuring the server
- Chapter 6. Installing, removing, or replacing hardware
- Guidelines
- Removing the server cover
- Removing and reinstalling the front bezel
- Removing and reinstalling the PCI card bracket assembly
- Installing, removing, or replacing hardware
- Installing or removing a memory module
- Installing or removing the Ethernet card
- Installing or removing the RAID card
- Installing or removing the ThinkServer RAID 500 Upgrade Key for Advanced RAID
- Installing or removing the ThinkServer RAID 700 Battery
- Installing or replacing an optical drive
- Installing or removing a non-hot-swap hard disk drive
- Installing or replacing an internal RDX drive
- Installing or replacing a 2.5-inch solid-state drive
- Installing or replacing a hot-swap hard disk drive
- Installing or replacing a hot-swap redundant power supply
- Replacing the power distribution board and cage assembly
- Replacing the power conversion board
- Replacing the hot-swap hard-disk-drive backplane
- Replacing the non-hot-swap power supply assembly
- Replacing the cover presence switch
- Replacing the front panel board assembly
- Replacing the front system fan 1
- Replacing the rear system fan
- Replacing the heat sink and fan assembly
- Replacing the microprocessor
- Replacing the system board battery
- Replacing the system board
- Completing the parts replacement
- Chapter 7. Troubleshooting and diagnostics
- Chapter 8. Getting information, help, and service
- Appendix A. Notices
- Trademarks
- Important notes
- Polyvinyl Chloride (PVC) cable and cord notice
- Recycling information
- Particulate contamination
- Important WEEE information
- Restriction of Hazardous Substances Directive (RoHS)
- German Ordinance for Work gloss statement
- Export classification notice
- Electronic emission notices
- Eurasian compliance mark
- Index
Hard-disk-driveproblems
Followthesuggestedactionsforthecorrespondingsymptomintheorderinwhichtheyarelisteduntilthe
problemissolved.Ifnoneoftheseactionssolvetheproblem,see“Troubleshootingprocedure”onpage
167
forthesubsequentstepsyoushouldcheckafterusingtheinformationinthistopic.Iftheproblem
cannotbesolvedbyyourself,seektechnicalassistance.SeeChapter8“Gettinginformation,help,and
service”onpage173.
Notes:
1.Ifyouareinstructedtoremove,install,orreplaceanyCRUs,refertotherelatedprocedureinChapter6
“Installing,removing,orreplacinghardware”onpage65.
2.Iftheservermodelcomeswithhot-swapharddiskdrives,thestatusLEDsoneachhot-swapharddisk
drivehelpyoueasilyidentifyaproblem.See“Hot-swaphard-disk-drivestatusLEDs”onpage28
.
Symptom
Action
Anewlyinstallednon-hot-swapharddiskdriveisnot
recognized.
1.Ensurethat:
•Thesignalcableandconnectorarenotdamaged.
•Thenon-hot-swapharddiskdriveissecurely
connectedtothecorrectSATAconnectoronthe
systemboardandtheSATAconnectorisenabled
intheSetupUtilityprogram.See“UsingtheSetup
Utilityprogram”onpage47
.
•Allcablesandjumpers(ifany)areinstalled
correctly.
2.Ifyouhaveanydiagnosticprograms,runthe
diagnosticprogramstotesttheharddiskdrive.
3.Reinstallthenon-hot-swapharddiskdriveand
reconnectcables.
4.Replacethesignalcableforthenon-hot-swaphard
diskdrive.
5.Replacethenon-hot-swapharddiskdrive.
Anewlyinstalledhot-swapharddiskdriveisnot
recognized.
1.Ensurethatthedriveisinstalledintothecorrectdrive
bay.
2.Restarttheserver.
3.Removethedrivefromthebay,wait45seconds,
andreinsertthedriveintothebay,makingsurethat
thedriveconnectstothehot-swaphard-disk-drive
backplane.
4.Ifyouhaveanydiagnosticprograms,runthe
diagnosticprogramstotesttheharddiskdrive.
5.Ensurethatthehot-swaphard-disk-drivebackplane
iscorrectlyseated.Whenitiscorrectlyseated,
thedriveassembliescorrectlyconnecttothe
backplanewithoutbowingorcausingmovementof
thebackplane.
6.Ensurethatthecableconnectioniscorrect.See
“Connectingthecables”onpage36.
7.Reconnectthebackplanepowercableandrepeat
step1throughstep4.
8.Reconnectthebackplanesignalcableandrepeat
step1throughstep4.
170ThinkServerTS440HardwareMaintenanceManual