User Guide

Health Check
Having a trusted partner who can perform regular and detailed health checks is central to maintaining
efficiency and ensuring that customer systems and business are always running at their best. Health
Check supports Lenovo-branded server, storage, and networking devices, as well as select Lenovo-
supported products from other vendors that are sold by Lenovo or a Lenovo-Authorized Reseller.
Some regions might have different warranty terms and conditions than the standard warranty. This is due to
local business practices or laws in the specific region. Local service teams can assist in explaining region-
specific terms when needed. Examples of region-specific warranty terms are second or longer business day
parts delivery or parts-only base warranty.
If warranty terms and conditions include onsite labor for repair or replacement of parts, Lenovo will dispatch
a service technician to the customer site to perform the replacement. Onsite labor under base warranty is
limited to labor for replacement of parts that have been determined to be field-replaceable units (FRUs).
Parts that are determined to be customer-replaceable units (CRUs) do not include onsite labor under base
warranty.
If warranty terms include parts-only base warranty, Lenovo is responsible for delivering only replacement
parts that are under base warranty (including FRUs) that will be sent to a requested location for self-service.
Parts-only service does not include a service technician being dispatched onsite. Parts must be changed at
customer’s own cost and labor and defective parts must be returned following the instructions supplied with
the spare parts.
Lenovo support services are region-specific. Not all support services are available in every region. For
information about Lenovo support services that are available in a specific region, refer to the following
resources:
Service part numbers in Data Center Solution Configurator (DCSC):
http://dcsc.lenovo.com/#/services
Lenovo Services Availability Locator
https://lenovolocator.com/
For service definitions, region-specific details, and service limitations, refer to the following documents:
Lenovo Statement of Limited Warranty for Infrastructure Solutions Group (ISG) Servers and System
Storage
http://pcsupport.lenovo.com/us/en/solutions/ht503310
Lenovo Data Center Services Agreement
http://support.lenovo.com/us/en/solutions/ht116628
Services
Lenovo Services is a dedicated partner to your success. Our goal is to reduce your capital outlays, mitigate
your IT risks, and accelerate your time to productivity.
Note: Some service options may not be available in all markets or regions. For more information, go to
https://www.lenovo.com/services. For information about Lenovo service upgrade offerings that are
available in your region, contact your local Lenovo sales representative or business partner.
Here’s a more in-depth look at what we can do for you:
Lenovo ThinkSystem DE6000F All Flash Storage Array 22