Personal Computer User Manual
Table Of Contents
- Important safety information
- Chapter 1. Product overview
- Chapter 2. You and your computer
- Chapter 3. Security
- Chapter 4. Installing or replacing hardware
- Handling static-sensitive devices
- Installing or replacing hardware
- Installing external options
- Removing the computer cover
- Removing and reinstalling the front bezel
- Installing or replacing a PCI card
- Installing or replacing a memory module
- Installing or replacing the optical drive
- Replacing the card reader
- Replacing the power supply assembly
- Replacing the heat sink and fan assembly
- Replacing the primary hard disk drive
- Replacing the secondary hard disk drive
- Replacing the front fan assembly
- Replacing the rear fan assembly
- Replacing the keyboard or mouse
- Completing the parts replacement
- Chapter 5. Recovery information
- Chapter 6. Using the Setup Utility program
- Chapter 7. Configuring RAID
- Chapter 8. Updating system programs
- Chapter 9. Troubleshooting and diagnostics
- Chapter 10. Getting information, help, and service
- Appendix A. Notices
- Appendix B. Regulatory information
- Appendix C. WEEE and recycling information
- Index
Chapter9.Troubleshootinganddiagnostics
Thischapterdescribessomebasictroubleshootinganddiagnosticprograms.Ifyourcomputerproblem
isnotdescribedhere,seeChapter10“Gettinginformation,help,andservice”onpage73
foradditional
troubleshootingresources.
Basictroubleshooting
Thefollowingtableprovidesinformationtohelpyoutroubleshootyourcomputerproblems.
Note:Ifyoucannotcorrecttheproblem,havethecomputerserviced.Foralistofserviceandsupport
telephonenumbers,refertotheThinkStationSafetyandWarrantyGuidethatcomeswithyourcomputeror
gototheLenovoSupportWebsiteathttp://www.lenovo.com/support/phone.
SymptomAction
Thecomputerdoesnotstart
whenyoupressthepower
switch.
Verifythat:
•Thepowercordiscorrectlyconnectedtotherearofthecomputerandtoa
workingelectricaloutlet.
•Ifyourcomputerhasasecondarypowerswitchontherearofthecomputer,
makesurethatitisswitchedon.
•Thepowerindicatoronthefrontofthecomputerison.
•Thecomputervoltagematchesthevoltageavailableattheelectricaloutletfor
yourcountryorregion.
Themonitorscreenisblank.
Verifythat:
•Themonitorsignalcableiscorrectlyconnectedtothemonitorandtothe
appropriatemonitorconnectoronthecomputer.
•Themonitorpowercordiscorrectlyconnectedtothemonitorandtoaworking
electricaloutlet.
•Themonitoristurnedonandthebrightnessandcontrastcontrolsareset
correctly.
•Thecomputervoltagematchesthevoltageavailableattheelectricaloutletfor
yourcountryorregion.
•Ifyourcomputerhastwomonitorconnectors,besuretousetheconnector
onthegraphicscard.
Thekeyboarddoesnotwork.
Verifythat:
•Thecomputeristurnedon.
•ThekeyboardissecurelyconnectedtoaUSBconnectoronthecomputer.
•Nokeysarestuck.
Themousedoesnotwork.
Verifythat:
•Thecomputeristurnedon.
•ThemouseissecurelyconnectedtoaUSBconnectoronthecomputer.
•Themouseisclean.Referto“Cleaninganopticalmouse”onpage72
forfurther
information.
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