ThinkServer TD350 User Guide and Hardware Maintenance Manual Machine Types: 70DG, 70DH, 70DJ, 70DK, 70DL, 70DM, 70DN, and 70DQ
Note: Before using the information and the product it supports, be sure to read and understand the following: • The Read Me First that comes with your product • “Safety information” on page iii • Appendix A “Notices” on page 177 First Edition (September 2014) © Copyright Lenovo 2014. LIMITED AND RESTRICTED RIGHTS NOTICE: If data or software is delivered pursuant a General Services Administration “GSA” contract, use, reproduction, or disclosure is subject to restrictions set forth in Contract No.
Contents iii Turning off the server . . . . . . . . . . . . 49 Products that are not assessed . . . . . . . . . x Safety inspection guide . . . . . . . . . . . . x Grounding requirements . . . . . . . . . . . . xi Safety information . . . . . . . . . . Chapter 5. Configuring the server . . 51 Chapter 1. General information . . . . . 1 Introduction . . . . . . . . . . . . . . . . . Server documentation . . . . . . . . . . . . . 1 2 Chapter 2. Server setup road map . . . 5 Chapter 3.
Installing or removing the ThinkServer System Manager Premium . . . . . . . . . . . Installing or removing the ThinkServer Trusted Platform Module . . . . . . . . . . . . Installing or removing the intrusion switch . . Installing or replacing an optical drive . . . . Installing or replacing a hot-swap internal storage drive . . . . . . . . . . . . . Installing or replacing an easy-swap drive . . Installing or replacing an internal tape drive . . Installing or replacing the microprocessor . .
Safety information Note: Before using the product, be sure to read and understand the multilingual safety instructions on the documentation DVD that comes with the product. Antes de usar o produto, leia e entenda as instruções de segurança multilíngues no DVD de documentação que o acompanha. Преди да използвате този продукт, задължително прочетете и вникнете в многоезичните инструкции за безопасност в DVD диска с документация, който се предоставя с продукта.
Przed skorzystaniem z produktu należy zapoznać się z wielojęzycznymi instrukcjami bezpieczeństwa znajdującymi się na płycie DVD z dokumentacją dostarczoną wraz z produktem. Antes de utilizar o produto, leia atentamente as instruções de segurança multilingues que constam no DVD de documentação fornecido com o produto. Înainte de a utiliza produsul, asiguraţi-vă că aţi citit şi înţeles instrucţiunile de siguranţă în mai multe limbi de pe DVD-ul cu documentaţie care însoţeşte produsul.
Statement 1 DANGER Electrical current from power, telephone, and communication cables is hazardous. To avoid a shock hazard: • Do not connect or disconnect any cables or perform installation, maintenance, or reconfiguration of this product during an electrical storm. • Connect all power cords to a properly wired and grounded electrical outlet. • Ensure that all power cord connectors are securely and completely plugged into receptacles.
Statement 3 CAUTION: When laser products (such as CD-ROMs, DVD drives, fiber optic devices, or transmitters) are installed, note the following: • Do not remove the covers. Removing the covers of the laser product could result in exposure to hazardous laser radiation. There are no serviceable parts inside the device. • Use of controls or adjustments or performance of procedures other than those specified herein might result in hazardous radiation exposure.
Statement 6 CAUTION: If you install a strain-relief bracket option over the end of the power cord that is connected to the device, you must connect the other end of the power cord to a power source that is easily accessible in case it needs to be disconnected. Statement 7 CAUTION: If the device has doors, ensure that you remove or secure the doors before moving or lifting the device to protect against personal injury. The doors will not support the weight of the device.
Statement 11 CAUTION: The following label indicates a potential heat hazard. Statement 12 DANGER Overloading a branch circuit is a potential fire hazard and a shock hazard under certain conditions. To avoid these hazards, ensure that your system electrical requirements do not exceed branch current ratings at the installation site. Statement 13 CAUTION: Ensure that the rack is secured properly to avoid tipping when the server unit is extended on the rails.
Statement 16 CAUTION: To reduce the risk of electric shock or energy hazards: • This equipment must be installed by trained service personnel in a restricted-access location, as defined by your local electrical code and the latest edition of IEC 60950. • The branch circuit overcurrent protection must be rated in accordance with local electrical code requirements. • Use 1.3 mm2 or 16 American Wire Gauge (AWG) copper conductor only, not exceeding 3 meters in length. • Torque the wiring-terminal screws to 1.
Statement 20 CAUTION: A lithium ion battery is provided. To avoid possible explosion, do not burn the battery. Replace the battery only with the Lenovo-approved part. Recycle or discard the battery as instructed by local regulations.
7. Check inside the unit for any obvious unsafe conditions, such as metal filings, contamination, water or other liquids, or signs of fire or smoke damage. 8. Check for worn, frayed, or pinched cables. 9. Check that the power-supply cover fasteners (screws or rivets) have not been removed or tampered with. Grounding requirements Electrical grounding of the server is required for operator safety and correct system function.
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Chapter 1. General information This chapter provides some general information about your product. This chapter contains the following items: • “Introduction” on page 1 • “Server documentation” on page 2 Introduction This user guide for your Lenovo® ThinkServer® product contains information about the server features, specifications, component locations, configuration instructions, hardware replacement procedures, and basic troubleshooting and diagnostics.
Record information about your server in the following table. You will need the information if you ever need to have your server serviced. For where to find the product information label on the chassis, see “Machine type, model, and serial number label” on page 16.
Documentation DVD The documentation DVD, which comes with your server, contains various documents for your server in Portable Document Format (PDF). To view the documentation, have the Adobe Reader program installed. You can download the desired language version of the latest Adobe Reader program from the Adobe Web site at: http://www.adobe.com To start the documentation DVD, insert the DVD into the optical drive. The DVD is AutoPlay enabled and starts automatically in most Microsoft® Windows® environments.
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Chapter 2. Server setup road map This chapter provides a general road map to guide you through setting up your server. The server setup procedure varies depending on the configuration of the server when it was delivered. In some cases, the server is fully configured. Connect the server to the network and an ac power source, and then you can turn on the server.
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Chapter 3. Product overview This chapter contains the following items: • “Server form factor” on page 7 • “Server package” on page 7 • “Features” on page 8 • “Specifications” on page 12 • “Software” on page 13 • “Locations” on page 16 Server form factor The server is designed to support both tower and rack form factors. Most server components are the same between the two form factors.
Figure 1. Server package 1 Cable management bar (available on some models) 2 Rail kit (available on some models) 3 Keyboard 4 Server 5 Material box, including power cords, printed documentation, and a documentation DVD Features This topic provides general information about the server features for various models. Depending on your specific model, some features might vary or not be available. For information about your specific model, use the Setup Utility program.
Power supply Your server comes with one of the following power supply configurations: • One or two hot-swap 550-watt power supplies (universal input and compliant with 80 PLUS Platinum) • One or two hot-swap 750-watt power supplies (universal input and compliant with 80 PLUS Platinum) • One or two hot-swap 750-watt power supplies (universal input and compliant with 80 PLUS Titanium) • One or two hot-swap 1100-watt power supplies (universal input and compliant with 80 PLUS Platinum) Airflow and cooling • One
External drives If your server has a host bus adapter (HBA) installed, an external storage device can be connected to store data. For more information, refer to the documentation that comes with the external storage device. Expansion slots The server has seven expansion slots on the system board for installing appropriate Peripheral Component Interconnect Express (PCIe) cards. For detailed information, see “System board components” on page 41.
• Security features – Server cover lock (see “Server cover lock” on page 24) – Administrator password and user password to help protect unauthorized access to the server (see “Using passwords” on page 54) – ThinkServer Trusted Platform Module (TPM), which is a security chip, to help enhance server security Note: The TPM is only available on some models.
– Status light-emitting diodes (LEDs) and diagnostic LEDs For information about the LEDs for your server, refer to the related topics in “Locations” on page 16. – Software programs For information about the software programs, see “Software” on page 13. – Wake on LAN When the Wake on LAN feature is enabled on a computer that is connected to a local area network (LAN), a network administrator can remotely turn on or wake up the computer from a management console using remote network management software.
180 V ac for 750-watt redundant power supplies compliant with 80 PLUS Titanium • Maximum: 264 V ac • Input frequency range: 47 to 63 Hz Environment Depending on the hardware configuration, some server models comply with ASHRAE class A4 specifications. The other server models comply with ASHRAE class A3 specifications.
To download the software programs, go to the Lenovo Support Web site at http://www.lenovo.com/support and follow the instructions on the Web page. BIOS and TSM update utilities The BIOS and TSM (also known as BMC) firmware keeps updating after the shipment of the server. Lenovo maintains pages on the Support Web site and provides the BIOS and TSM update utilities with instructions for download to help you update the BIOS and TSM firmware if needed.
3. Select the language in which you want to view the program. Then, follow the instructions on the screen to use the program. Before installing a Windows or a Linux operating system using Deployment Manager, it is recommended that you do the following: 1. Download the latest device driver bundle file for your server. To find and download the bundle file, go to http://www.lenovo.com/drivers and follow the instructions on the Web page. 2. Launch Deployment Manager and click Platform Update on the left pane.
Lenovo ThinkServer System Manager The Lenovo ThinkServer System Manager (TSM) is a management solution that provides comprehensive and secure management features. These features enable you to manage your servers remotely using a one-to-one or one-to-many method. The TSM provides a one-to-one web-based console. The web-based console is developed in HTML 5 and structured in the way that makes platform management intuitive and efficient.
The following illustration is an example of the machine type, model, and serial number label on the server. Note: Depending on the model type, your server might look different from this illustration. Figure 2. Machine type, model, and serial number label Front view of the server The front view of the server varies by model. Your server might look different from the illustrations in this topic. Chapter 3.
Front view of server models with fifteen 3.5-inch-drive bays Front view of server models with sixteen 2.5-inch-drive bays Figure 3. Front view of the server 1 Optical-drive status LED 2 Optical-drive eject/close button 3 Optical-drive manual-eject hole 4 Optical-drive bay 1 5 Optical-drive bay 2 6 Front panel 7 Storage-drive bays 8 Metal protective shields 1 Optical-drive status LED The optical-drive status LED is blinking in green when the optical drive is working or in the POST process.
6 Front panel For detailed information about the control, connectors, and status LEDs on the front panel, see “Front panel” on page 20. 7 Storage-drive bays The storage-drive bays are used to install 3.5-inch or 2.5-inch internal storage drives. Depending on the model, your server supports one of the following storage-drive bay configurations: • Five 3.5-inch-drive bays • Fifteen 3.5-inch-drive bays • Eight 2.5-inch-drive bays • Sixteen 2.5-inch-drive bays Note: For server models with fifteen 3.
Front panel The following illustration shows the control, connectors, and LEDs on the front panel of the server. Note: Depending on the model, your server might look different from the illustration in this topic. Figure 4. Front panel 1 Power button with power status LED 2 System ID button with ID LED 3 Storage-drive activity LED 4 Network status LED 5 System health LED 6 USB 2.
2 System ID button with ID LED When you press the system ID button, the ID LEDs on both the front and rear of the server are lit. As a result, you can locate the server among other servers. You also can turn on the ID LEDs using a remote management program for server presence detection. 3 ID LED Color Description On Blue The server is identified. Off None The ID LED is not in use or the server is not identified.
Potential system error (system health LED: amber) A power cord has been disconnected or a redundant power supply has been removed. Solution 1. Ensure that the power supplies are installed securely. 2. Ensure that the power cords are connected securely to the power supplies. 3. Install a new power supply to replace the removed one. The system is overheated. 6 Check the BMC for errors and then check the system fans. USB 2.0 connectors (2) Used to connect USB devices (USB 1.0, USB 1.1, and USB 2.
1 Hot-swap power supplies Your server model might have one or two hot-swap power supplies. Each hot-swap power supply has one power cord connector on the rear. On each power supply, there are three status LEDs near the power cord connector. For information about the status LEDs, see “Power supply status LEDs” on page 31. 2 ID LED When you press the system ID button, the ID LEDs on both the front and rear of the server are lit. As a result, you can locate the server among other servers.
6 7 8 Ethernet RJ-45 connectors Used to attach an Ethernet cable for a LAN. Each Ethernet connector has two status LEDs to help you identify the Ethernet connectivity, activity, and connection speed. The Ethernet connector 0 (callout 6 ) marked with “MGMT” is for system management by default. If you want to use remote management functions, connect an Ethernet cable to the Ethernet connector 0. You also can set the Ethernet connector 1 for system management.
Figure 7. Server cover lock Server components To access the inside of the server and view the server components, remove the server cover. See “Removing the server cover” on page 66. The chassis configuration varies by model. The following illustrations show the three chassis configurations based on the supported backplane or module. • Server models with one 3.5-inch hot-swap-drive backplane • Server models with one 2.5-inch hot-swap-drive backplanes • Server models with one 3.
The following illustration shows the components of server models with one 3.5-inch hot-swap-drive backplane. Figure 8. Components of server models with one 3.5-inch hot-swap-drive backplane 1 AnyRAID-adapter air duct (available on some models) 2 AnyRAID adapter (available on some models) 3 AnyRAID-adapter tray 4 ThinkServer RAID Super Capacitor Modules (available on some models) 5 3.
The following illustration shows the components of server models with one 2.5-inch hot-swap-drive backplane. Figure 9. Components of server models with one 2.5-inch hot-swap-drive backplane 1 Pass-through board (available on some models) 2 AnyRAID-adapter tray 3 2.
The following illustration shows the components of server models with one easy-swap-drive module. Figure 10.
Notes: • Before servicing a Lenovo product, ensure that you read and understand “Safety information” on page iii. • Use only parts provided by Lenovo.
Hot-swap-drive LEDs This topic applies only to server models with hot-swap internal storage drives. Each hot-swap storage drive has two LEDs on the front. Figure 11. Hot-swap-drive LEDs 1 Activity LED 2 Status LED Description Off Off The drive has failed or is not present. On, green Off The drive is present but not in use. Blinking, green Off The drive is active and data is being transferred.
Figure 12. System-fan status LEDs Description System-fan status LED Color Off None The corresponding system fan is operating normally. On Amber The corresponding system fan is running at low speed or has been removed. Check the BMC for errors and run the diagnostic programs. See “Lenovo ThinkServer Diagnostics” on page 15. Power supply status LEDs Each hot-swap power supply has three status LEDs. Chapter 3.
3 2 1 Figure 13. Power supply status LEDs LED 1 Input status LED 2 Output status LED 3 Fault LED Status Description Action Off The power supply is disconnected from the ac power source. No action is needed. On, green The power supply is connected to the ac power source. No action is needed. Off The server is off or the power supply is not working normally. Replace the power supply. See “Installing or replacing a hot-swap redundant power supply” on page 131.
Your server supports the following AnyRAID adapter, RAID card, and pass-through board: AnyRAID adapters (supported type varies by server model): • Lenovo ThinkServer RAID 510i AnyRAID Adapter • Lenovo ThinkServer RAID 720i AnyRAID Adapter • Lenovo ThinkServer RAID 720ix AnyRAID Adapter Use Lenovo ThinkServer RAID 720ix AnyRAID Adapter for server models supporting the internal tape drive.
Lenovo ThinkServer RAID 720i AnyRAID Adapter Figure 15. Lenovo ThinkServer RAID 720i AnyRAID Adapter 1 ThinkServer RAID Super Capacitor Module connector (available on some models) Used to connect the ThinkServer RAID Super Capacitor Module. See “Server components” on page 25. 2 PCI-E 0 connector 3 PCI-E 1 connector Used to connect to the AnyRAID connector 1–2 on the system board. See “System board components” on page 41.
Lenovo ThinkServer RAID 720ix AnyRAID Adapter Figure 16. Lenovo ThinkServer RAID 720ix AnyRAID Adapter 1 SATA connector Used to connect the signal cable from the internal tape drive. 2 ThinkServer RAID Super Capacitor Module connector Used to connect the ThinkServer RAID Super Capacitor Module. See “Server components” on page 25. 3 PCI-E 0 connector 4 PCI-E 1 connector Used to connect to the AnyRAID connector 1–2 on the system board. See “System board components” on page 41. Chapter 3.
Lenovo ThinkServer 9286 RAID card Figure 17. Lenovo ThinkServer 9286 RAID card 1 ThinkServer RAID Super Capacitor Module connector Used to connect the ThinkServer RAID Super Capacitor Module. See “Server components” on page 25. 2 SAS connector 0–3 3 SAS connector 4–7 Used to connect external storage devices. Lenovo ThinkServer RAID 110i pass-through board Figure 18.
Hot-swap-drive backplane Your server comes with one of the following drive bay and backplane configurations: • Five 3.5-inch-drive bays with one backplane • Fifteen 3.5-inch-drive bays with one backplane • Eight 2.5-inch-drive bays with one backplane • Sixteen 2.5-inch-drive bays with two backplanes The following illustration shows the location of the hot-swap-drive backplane. To access the backplane, open the server cover and remove the AnyRAID adapter or pass-through board.
3.5-inch hot-swap-drive backplane The following illustrations show the connectors on a 3.5-inch hot-swap-drive backplane. Figure 20. Front view of the 3.5-inch hot-swap-drive backplane Figure 21. Rear view of the 3.5-inch hot-swap-drive backplane 0 – 14 Slot 0 – slot 14 Used to connect 3.5-inch hot-swap drives. 15 8-pin power connector Used to connect a power cable to provide power to the backplane. 16 AnyRAID-adapter slots Used to connect an AnyRAID adapter or a pass-through board.
2.5-inch hot-swap-drive backplane The following illustrations show the connectors on a 2.5-inch hot-swap-drive backplane. Figure 22. Front view of the 2.5-inch hot-swap-drive backplane Figure 23. Rear view of the 2.5-inch hot-swap-drive backplane 0 – 7 Slot 0 – slot 7 Used to connect 2.5-inch hot-swap drives. 8 10-pin power connector Used to connect a power cable to provide power to the backplane. 9 AnyRAID-adapter slot Used to connect an AnyRAID adapter or a pass-through board.
2. Connect the single connector on the other end of the Y cable to the AnyRAID connector 1–2 on the system board. To locate the connectors, refer to the related topics in “Locations” on page 16. Connecting the SATA signal cable from the system board to the pass-through board This topic applies only to server models that have a pass-through board installed. To connect the SATA signal cable from the system board to the pass-through board, do the following: 1. Use one SATA signal cable.
System board components The following illustration shows the component locations on the system board. Figure 24.
1 Coin-cell battery Your server has a special type of memory that maintains the date, time, and configuration information for built-in features. The coin-cell battery keeps the information active when you turn off the server. 2 System-board signal connector Used to connect the signal cable of the power interface board. 3 Optical-drive power connector Used to connect the power cable of the optical drive.
16 Optical-drive 2 signal connector Used to connect the signal cable of the second optical drive if the server has two optical drives installed. 17 RAID upgrade key connector Used to install a RAID upgrade key. 18 Optical-drive 1 signal connector Used to connect the signal cable of the optical drive. 19 TPM connector Used to connect a ThinkServer Trusted Platform Module (TPM), which is a security chip, to enhance server security.
System board jumpers A jumper is a short length of conductor used to set up or adjust printed circuit boards, such as the system board of a computer. A jumper usually is encased in a non-conductive block of plastic for convenient use and to avoid any possible damage to a live circuit. Jumper pins arranged in groups on the system board are called jumper blocks. When two or more jumper pins are capped with a jumper cap, an electrical connection is made between the pins. As a result.
The following illustration shows the status of the jumpers on the system board of your server. Figure 26. System board jumpers Table 1. System board jumpers 1 Clear password jumper 2 BIOS default settings jumper 3 BIOS recovery jumper Attention: To set the jumpers, remove the server cover and the cooling shroud to access the system board. Do not open your server or attempt any repair before reading and understanding “Safety information” on page iii and “Guidelines” on page 63.
4. Remove the cooling shroud. See “Removing the cooling shroud” on page 69. 5. Locate the clear password jumper on the system board. Then, remove any parts and disconnect any cables that might impede your access to the jumper. 6. Move the clear password jumper from the default normal position (pin 1 and pin 2) to the short-circuited position (pin 2 and pin 3). 7. Reinstall any parts and reconnect any cables. Then, reinstall the server cover. See “Completing the parts replacement” on page 164. 8.
3 BIOS recovery jumper If the power to your server is interrupted while the BIOS is being updated, your server might not restart correctly. If this happens, set the BIOS recovery jumper to recover from the BIOS update failure. See “Recovering from a BIOS update failure” on page 57. Chapter 3.
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Chapter 4. Turning on and turning off the server This chapter provides information about turning on and turning off the server. Turning on the server The server can be turned on in one of the following ways: • After you finish unpacking and setting up the server, connect it to an ac power source. Press the power button on the front panel to turn on the server. See “Front panel” on page 20. The server needs about 90 seconds for the TSM to initialize whenever you connect the server to an ac power source.
• The server might be turned off as an automatic response to a critical system failure. Notes: • When you turn off the server and leave it connected to an ac power source, the server also can respond to a remote request to turn on the server. To remove all power from the server, you must disconnect the server from the ac power source. • For information about your specific operating system, refer to the related documentation or help system for the operating system.
Chapter 5. Configuring the server This chapter provides the following information to help you configure the server: • “Using the Setup Utility program” on page 51 • “Configuring RAID” on page 58 • “Updating the firmware” on page 61 Using the Setup Utility program This topic provides information about using the Setup Utility program. The Setup Utility program is part of the server firmware.
The Setup Utility program main interface consists of the following menus: • “System Information menu” on page 52 • “Advanced Settings menu” on page 52 • “System Security menu” on page 53 • “TSM Settings menu” on page 53 • “Boot Manager menu” on page 53 • “Save & Exit menu” on page 53 Lenovo provides the BIOS update utility on the Lenovo Support Web site. You can download the BIOS update utility to update the BIOS. See “Updating or recovering the BIOS” on page 56.
• Miscellaneous Settings: View and configure some miscellaneous items, such as the NumLock key on the keyboard and the boot status code. System Security menu You can set passwords and configure the TPM function on the System Security menu in the Setup Utility program. For each menu item, press Enter to show selectable options and select a desired option by using the up and down arrow keys or type desired values from the keyboard.
The Save & Exit menu contains the following items: • Save Changes and Reset: Save changes and then continue with further configuration in the Setup Utility program. • Discard Changes and Exit: Discard changes, load previous values, and then exit the Setup Utility program. • Load Optimized Defaults: Return to the optimized default settings. • Save as User Defaults: Save the current settings as user default values. • Restore User Defaults: Restore the user default values for all the items.
• Have at least eight characters in length • Contain at least one alphabetic character and one numeric character • Not be your name or your user name • Not be a common word or a common name • Be significantly different from your previous passwords Besides the alphabetic characters (a-z) and numeric characters (0-9), the server also supports characters typed using special keys on the keyboard for a password.
3. Press F10 to save settings and exit the Setup Utility program. The server will follow the startup device sequence you have set each time you turn on the server. Configuring the TPM function The TPM works as a hardware security solution to help you to encrypt data and protect the server. The TPM function is only available when there is a TPM installed in your server. See “Installing the TPM” on page 103. You can purchase a TPM from the Lenovo Web site at: http://lenovoquickpick.
System programs are the basic layer of software built into your server. System programs include the POST, the UEFI BIOS, the Setup Utility program, and the TSM firmware. The POST is a set of tests and procedures that are performed each time you turn on your server. The UEFI BIOS is a layer of software that translates instructions from other layers of software into electrical signals that the server hardware can execute.
• Using the BIOS recovery jumper 1. Remove all media from the drives and turn off all attached devices and the server. Then, disconnect all power cords from electrical outlets and disconnect all cables that are connected to the server. 2. If the server is installed in a rack cabinet, remove the server from the rack cabinet and place it on a flat, clean, and static-protective surface. See the Rack Installation Instructions that comes with the server. 3. Remove the server cover.
The following list describes some of the most commonly used RAID levels: • RAID 0: block-level striping without parity or mirroring Simple stripe sets are normally referred to as RAID 0. RAID 0 uses striping to provide high data throughput, especially for large files in an environment that does not require fault tolerance. RAID 0 has no redundancy and it provides improved performance and additional storage without fault tolerance.
• RAID 60: a combination of RAID 0 and RAID 6 RAID 60 uses distributed parity, with two independent parity blocks per stripe in each RAID set, and disk striping. A RAID 60 virtual drive can survive the loss of two drives in each of the RAID 6 sets without losing data. RAID 60 works best with data that requires high reliability, high request rates, high data transfers, and medium-to-large capacity. RAID 60 requires a minimum number of six hard disk drives.
document also is available on the Lenovo Web site at: http://www.lenovo.com/UserManuals Updating the firmware When you replace a device in the server, you might have to either update the server with the latest version of the firmware that is stored in memory on the device or reflash the BIOS, the TSM firmware, and the FRU/SDR. To update the firmware, do one of the following: • Go to http://www.lenovo.com/drivers.
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Chapter 6. Replacing hardware This chapter provides instructions on how to install, remove, or replace hardware for your server.
• Ensure that you have an adequate number of properly grounded electrical outlets for the server, monitor, and other devices. • Back up all important data before you make changes to drives. • Have a small flat-blade screwdriver available. • You do not have to turn off the server to install or replace a hot-swap redundant power supply, a hot-swap internal storage drive, or a hot-plug USB device.
• The use of a grounding system is recommended. For example, it is recommended to wear an electrostatic discharge (ESD) wrist strap, if one is available. Ensure that you work in an ESD-safe area. Select a grounding system, such as those listed below, to provide protection that meets the specific service requirement. Note: The use of a grounding system to guard against ESD damage is desirable but not necessary. – Attach the ESD ground clip to any frame ground, ground braid, or green-wire ground.
Removing the server cover Attention: Do not open your server or attempt any repair before reading and understanding “Safety information” on page iii and “Guidelines” on page 63. Before you begin, print all the related instructions or ensure that you can view the PDF version on another computer for reference. Note: Depending on the model, your server might look slightly different from the illustrations in this topic. To remove the server cover, do the following: 1.
4. Fully open the cover handle and slide the server cover to the rear until it is disengaged from the chassis. Then, lift the server cover off the chassis and set it aside. Note: It is recommended that you wait several minutes to let the server cool before removing the server cover. Figure 28. Removing the server cover Attention: For proper cooling and airflow, install the server cover before turning on the server.
1. On each side of the server, remove the screws that secure the rack handle and then remove the rack handle from the chassis. Figure 29. Removing the rack handles 2. To reinstall the rack handles, align the screw holes in the rack handle with the corresponding holes in the chassis. Install the screws to secure the rack handle on each side of the server. Figure 30.
Removing the cooling shroud Attention: Do not open your server or attempt any repair before reading and understanding “Safety information” on page iii and “Guidelines” on page 63. Before you begin, print all the related instructions or ensure that you can view the PDF version on another computer for reference. Note: Depending on the model, your server might look slightly different from the illustration in this topic. To remove the cooling shroud, do the following: 1.
Before you begin, print all the related instructions or ensure that you can view the PDF version on another computer for reference. Note: Depending on the model, your server might look slightly different from the illustration in this topic. To reinstall the cooling shroud, do the following: 1. Ensure that all components have been reassembled correctly and that no tools or loose screws are left inside your server. 2.
To remove and reinstall the front bezel, do the following: 1. Remove all media from the drives and turn off all attached devices and the server. Then, disconnect all power cords from electrical outlets and disconnect all cables that are connected to the server. 2. If the server is installed in a rack cabinet, remove the server from the rack cabinet and place it on a flat, clean, and static-protective surface. See the Rack Installation Instructions that comes with the server. 3.
6. Press the three plastic tabs on the right side first, and then release the three plastic tabs on the left side. Then, pivot the front bezel outward to remove it. Figure 34.
7. To reinstall the front bezel, align the six plastic tabs with the corresponding notches in the chassis. Then, press the front bezel inward until it snaps into position. Figure 35. Reinstalling the front bezel 8. Reinstall all drives, dummy trays, or protective shields. See the related topics in Chapter 6 “Replacing hardware” on page 63. 9. Reinstall the server cover. See “Reinstalling the server cover and reconnecting cables” on page 164. 10.
• Align the two plastic tabs of the front door with the corresponding holes in the chassis. Then, move the front door inward and then pull it slightly downward until it is secured in place by the tabs. Figure 36. Reinstalling the front door 11. Go to “Completing the parts replacement” on page 164. Removing and reinstalling the PCIe card holder Attention: Do not open your server or attempt any repair before reading and understanding “Safety information” on page iii and “Guidelines” on page 63.
4. Remove the cooling shroud. See “Removing the cooling shroud” on page 69. 5. To remove the PCIe card holder, press the release tab 1 and carefully disengage the PCIe card holder from the chassis at the same time. Figure 37. Removing the PCIe card holder 6. Before you reinstall the PCIe card holder, locate the correct place in the chassis for installing the holder. Your server comes with two PCIe card holder and there is a mark on the rear of each holder.
Installing, removing, or replacing hardware This topic provides instructions on how to install, remove, or replace hardware for your server. You can expand the capabilities of your server by adding new hardware devices, such as memory modules or other server options, and maintain your server by replacing the failing hardware devices. If you are handling a server option, refer to the appropriate installation and or removal instructions in this topic along with the instructions that come with the option.
For a list of supported ThinkServer memory module options, go to: http://lenovoquickpick.com/usa/home/thinkserver/rack-and-tower-server Before installing a memory module, ensure that you observe the following guidelines: • All memory modules to be installed must be the same type (LV RDIMM or RDIMM). • When you install memory modules with different ranks in one channel, start from the farthest memory slot in the channel and install the memory module that has the most ranks first. • If you install 1.
The following table explains the memory module installation rules for servers that have only one microprocessor (CPU1) installed. The “X” mark indicates the memory slots into which the memory modules should be installed in different situations. Note: Ensure that you observe the installation guidelines at the beginning of this topic. Figure 40. CPU1 DIMMs Table 2.
Table 3. Memory module installation rules for servers with two microprocessors CPU1 DIMM A1 A2 B1 4 DIMMs X X 8 DIMMs X X 16 DIMMs X X B2 C1 CPU2 DIMM C2 X X X D1 D2 X X X X X A1 A2 B1 X X X X X X B2 C1 C2 X X X D1 D2 X X X X X The following section explains the memory module installation rules in independent mode, mirroring mode, sparing mode, and lockstep mode.
The following table explains the memory module installation order for servers that have two microprocessors (CPU1 and CPU2) installed. Table 7. Memory module installation order in mirroring mode for servers with two microprocessors CPU1 DIMM DIMM installation order CPU2 DIMM A1 A2 B1 B2 C1 C2 D1 D2 A1 A2 B1 B2 C1 C2 D1 D2 1 9 2 10 5 13 6 14 3 11 4 12 7 15 8 16 Memory module installation order in sparing mode The sparing mode provides memory redundancy.
The following table explains the memory module installation order for servers that have only one microprocessor (CPU1) installed. Table 10. Memory module installation order in lockstep mode for servers with one microprocessor CPU1 DIMM A1 A2 B1 B2 C1 C2 D1 D2 DIMM installation order 1 5 2 6 3 7 4 8 The following table explains the memory module installation order for servers that have two microprocessors (CPU1 and CPU2) installed. Table 11.
7. Open the retaining clips of the appropriate memory slot. See “Memory module installation rules” on page 76 for the installation sequence information. Figure 42. Opening the retaining clips of the memory slot 8. Touch the static-protective package that contains the new memory module to any unpainted surface on the outside of the server. Then, take the new memory module out of the package. Note: Carefully handle the memory module by its edges. 9. Position the new memory module over the memory slot.
Removing a memory module Attention: Do not open your server or attempt any repair before reading and understanding “Safety information” on page iii and “Guidelines” on page 63. Before you begin, print all the related instructions or ensure that you can view the PDF version on another computer for reference. Note: To optimize system performance, ensure that you follow the memory module installation rules when performing the operation. See “Memory module installation rules” on page 76.
Installing or removing a PCI Express card: Ethernet card, RAID card, or other supported types of PCI Express cards Your server comes with seven PCI Express (PCIe) card slots. Depending on your needs, you can install a PCIe card to obtain the corresponding function or remove the card if necessary. PCIe cards vary by type, but the installation and removal procedures are the same. Note: The PCIe cards are sensitive to ESD.
7. Pivot the latch for the PCIe card slot to the open position. Figure 45. Pivoting the latch for the PCIe card slot to the open position 8. Remove the bracket for the PCIe card slot. Store the bracket for the PCIe card slot in case that you later remove the PCIe card and need the bracket to cover the place. Figure 46. Removing the bracket for the PCIe card slot 9. Touch the static-protective package that contains the PCIe card to any unpainted surface on the outside of the server.
10. Position the new PCIe card over the PCIe card slot. Then, carefully press the PCIe card straight down until it is securely seated in the slot. Figure 47. Installing the PCIe card 11. Close the latch for the PCIe card slot to secure the installed PCIe card. Figure 48. Closing the latch for the PCIe card slot 12. Depending on the type of the PCIe card, you might need to connect any required cables. Refer to the documentation that comes with the PCIe card for specific information.
• If you are installing an Ethernet card, continue to install the Ethernet card driver. This step is not required if the operating system was installed using the Lenovo ThinkServer Deployment Manager program. To install the Ethernet card driver manually, visit the Lenovo Web site at http://www.lenovo.com/drivers and follow the instructions on the screen. • If you are installing a RAID card, do the following: 1. Configure RAID for your server. See “Configuring RAID” on page 58. 2.
Figure 49. Pivoting the latch for the PCIe card slot to the open position 8. Grasp the PCIe card by its edges and carefully pull it out of the PCIe card slot. The PCIe card fits tightly into the PCIe card slot. If necessary, alternate moving each side of the PCIe card a small and equal amount until it is completely removed from the slot. Figure 50. Removing the PCIe card 9. Install a new PCIe card to replace the old one. See “Installing a PCIe card” on page 84.
• To complete the removal procedure, go to “Completing the parts replacement” on page 164. • If you are removing a RAID card, reconfigure RAID for your server. See “Configuring RAID” on page 58.
9. Ensure that the two holes in the SD module are aligned with the two plastic pins on the system board. Then, lower the SD module straight down until it is securely seated. Figure 51. Installing the SD module What to do next: • To work with another piece of hardware, go to the appropriate section. • To complete the installation, go to “Completing the parts replacement” on page 164.
7. Press the two release tabs 1 and grasp the SD module by its edges at the same time. Then, lift the SD module straight up and off the system board. Figure 52. Removing the SD module 8. Push the SD card inward a little until you hear a click. Then, the SD card ejects. Gently slide the card out of the card slot. What to do next: • To work with another piece of hardware, go to the appropriate section. • To complete the removal procedure, go to “Completing the parts replacement” on page 164.
2. If the server is installed in a rack cabinet, remove the server from the rack cabinet and place it on a flat, clean, and static-protective surface. See the Rack Installation Instructions that comes with the server. If the server is in tower form factor, lay the server on its side for easier operation. 3. Remove the server cover. See “Removing the server cover” on page 66. 4. Remove the cooling shroud. See “Removing the cooling shroud” on page 69. 5.
Removing the RAID 110i upgrade key Attention: Do not open your server or attempt any repair before reading and understanding “Safety information” on page iii and “Guidelines” on page 63. Before you begin, print all the related instructions or ensure that you can view the PDF version on another computer for reference. Notes: • If you remove the RAID 110i upgrade key, the onboard SATA software RAID 5 will be unavailable.
5. Locate the RAID 110i upgrade key on the system board. Then, lift the RAID 110i upgrade key straight up to remove it from the upgrade key connector. Figure 54. Removing the RAID 110i upgrade key 6. If you are instructed to return the old RAID 110i upgrade key, follow all packaging instructions and use any packaging materials that are supplied to you for shipping. What to do next: • To work with another piece of hardware, go to the appropriate section.
Installing the RAID 510i upgrade key Attention: Do not open your server or attempt any repair before reading and understanding “Safety information” on page iii and “Guidelines” on page 63. Before you begin, print all the related instructions or ensure that you can view the PDF version on another computer for reference. Note: Use any documentation that comes with the RAID 510i upgrade key and follow those instructions in addition to the instructions in this topic.
What to do next: • To work with another piece of hardware, go to the appropriate section. • To complete the installation, go to “Completing the parts replacement” on page 164. Then, the hardware RAID 5 and RAID 50 levels are available for your server if your server has the required number of storage drives installed. For information about how to configure the hardware RAID, refer to the MegaRAID SAS Software User Guide on the documentation DVD that comes with your server.
6. Remove the RAID 510i upgrade key from the Lenovo ThinkServer RAID 510i AnyRAID Adapter. Note: If necessary, remove the Lenovo ThinkServer RAID 510i AnyRAID Adapter first for easier operation. Then, reinstall the Lenovo ThinkServer RAID 510i AnyRAID Adapter. See “Replacing the AnyRAID adapter or the pass-through board” on page 143. Figure 56. Removing the RAID 510i upgrade key 7. Reinstall any parts and reconnect any cables that you have removed. 8.
To install the flash module, do the following: 1. Remove all media from the drives and turn off all attached devices and the server. Then, disconnect all power cords from electrical outlets and disconnect all cables that are connected to the server. 2. If the server is installed in a rack cabinet, remove the server from the rack cabinet and place it on a flat, clean, and static-protective surface. See the Rack Installation Instructions that comes with the server.
2. If the server is installed in a rack cabinet, remove the server from the rack cabinet and place it on a flat, clean, and static-protective surface. See the Rack Installation Instructions that comes with the server. If the server is in tower form factor, lay the server on its side for easier operation. 3. Remove the server cover. See “Removing the server cover” on page 66. 4. Locate the AnyRAID adapter. See “Server components” on page 25. 5.
• Use any documentation that comes with the TSM Premium and follow those instructions in addition to the instructions in this topic. • Depending on the model, your server might look slightly different from the illustration in this topic. To install the TSM Premium, do the following: 1. Remove all media from the drives and turn off all attached devices and the server. Then, disconnect all power cords from electrical outlets and disconnect all cables that are connected to the server. 2.
• To work with another piece of hardware, go to the appropriate section. • To complete the installation, go to “Completing the parts replacement” on page 164. For information about server remote management, refer to the ThinkServer System Manager User Guide, which is available for download at http://www.lenovo.com/UserManuals. Removing the TSM Premium Attention: Do not open your server or attempt any repair before reading and understanding “Safety information” on page iii and “Guidelines” on page 63.
5. Locate the TSM Premium on the system board. Lift the TSM Premium straight up to remove it from the connector. Figure 60. Removing the TSM Premium 6. If you are instructed to return the old TSM Premium, follow all packaging instructions and use any packaging materials that are supplied to you for shipping. What to do next: • To work with another piece of hardware, go to the appropriate section. • To complete the removal procedure, go to “Completing the parts replacement” on page 164.
Installing the TPM Attention: Do not open your server or attempt any repair before reading and understanding “Safety information” on page iii and “Guidelines” on page 63. Before you begin, print all the related instructions or ensure that you can view the PDF version on another computer for reference. Notes: • Use any documentation that comes with the TPM and follow those instructions in addition to the instructions in this topic.
6. Locate the TPM connector on the system board. Insert the TPM into the TPM connector. Figure 61. Installing the TPM What to do next: • To work with another piece of hardware, go to the appropriate section. • To complete the installation, go to “Completing the parts replacement” on page 164. Then, you can configure the TPM function in the Setup Utility program. See “Configuring the TPM function” on page 56.
Notes: • If you remove the TPM, the TPM function will be unavailable. • Use any documentation that comes with the TPM and follow those instructions in addition to the instructions in this topic. • Depending on the model, your server might look slightly different from the illustration in this topic. If your server has a TPM installed, do the following when you want to remove the TPM: 1. Remove all media from the drives and turn off all attached devices and the server.
5. Locate the TPM on the system board. Lift the TPM straight up to remove it from the TPM connector. Note: Carefully handle the TPM by its edges. Figure 62. Removing the TPM 6. If you are instructed to return the old TPM, follow all packaging instructions and use any packaging materials that are supplied to you for shipping. What to do next: • To work with another piece of hardware, go to the appropriate section. • To complete the removal procedure, go to “Completing the parts replacement” on page 164.
Installing the intrusion switch Attention: Do not open your server or attempt any repair before reading and understanding “Safety information” on page iii and “Guidelines” on page 63. Before you begin, print all the related instructions or ensure that you can view the PDF version on another computer for reference. Note: Use any documentation that comes with the intrusion switch and follow those instructions in addition to the instructions in this topic. To install the intrusion switch, do the following: 1.
Removing the intrusion switch Attention: Do not open your server or attempt any repair before reading and understanding “Safety information” on page iii and “Guidelines” on page 63. Before you begin, print all the related instructions or ensure that you can view the PDF version on another computer for reference. Notes: • If you remove the intrusion switch, you will not get the warning message when logging in to your server with the cover removed.
• To complete the removal procedure, go to “Completing the parts replacement” on page 164. Installing or replacing an optical drive Attention: Do not open your server or attempt any repair before reading and understanding “Safety information” on page iii and “Guidelines” on page 63. The EMI integrity and cooling of the server are protected by having all drive bays covered or occupied. Your server has two optical-drive bays.
Notes: • Depending on the model, your server might look slightly different from the illustrations in this topic. • Use any documentation that comes with the optical drive and follow those instructions in addition to the instructions in this topic. To install or replace an optical drive, do the following: 1. Remove all media from the drives and turn off all attached devices and the server. Then, disconnect all power cords from electrical outlets and disconnect all cables that are connected to the server. 2.
• If you are replacing an optical drive, disconnect the signal cable and the power cable from the rear of the optical drive. Lift the release button 1 in the direction as shown and push the optical drive from the rear until it is projected from the front of the chassis. Then, hold the optical drive from the front and completely slide it out of the chassis. Figure 66. Removing the optical drive 6.
8. Connect the power cable 1 and the signal cable 2 to the rear of the new optical drive. Figure 68. Connecting cables to the rear of the optical drive 9. If necessary, connect the other end of the signal cable to the appropriate connector on the system board. See “System board components” on page 41. 10. Do one of the following: • If you are installing an optical drive, save the removed protective shield in the event that you later remove the drive and need the protective shield to cover the drive bay.
Before you begin, print all the related instructions or ensure that you can view the PDF version on another computer for reference. Notes: • Depending on the model, your server might look different from the illustrations in this topic. • Use any documentation that comes with the hot-swap storage drive and follow those instructions in addition to the instructions in this topic. To install or replace a hot-swap storage drive, do the following: 1.
5. Pull the handle and carefully slide the hot-swap storage drive or the dummy tray out of the front of the chassis. Figure 70. Removing the hot-swap storage drive or the dummy tray 6. Touch the static-protective package that contains the new hot-swap storage drive to any unpainted surface on the outside of the server. Then, take the new hot-swap storage drive out of the package. Note: Do not touch the circuit board on the storage drive.
7. Slide the new hot-swap storage drive into the drive bay from the front until it snaps into position, and then completely close the handle. Figure 71. Installing the hot-swap storage drive 8. Check the hot-swap-drive status LEDs to ensure that the storage drive is operating correctly. You might have to restart the server for the newly-installed storage drive to be recognized. See “Hot-swap-drive LEDs” on page 30. If the storage drive is faulty, reinstall or replace it until it is operating correctly. 9.
For a list of ThinkServer storage drive options, go to: http://lenovoquickpick.com/usa/home/thinkserver/rack-and-tower-server The EMI integrity and cooling of the server are protected by having all storage-drive bays covered or occupied. The number of the installed storage drives in your server varies depending on the server model. The vacant bays are either covered by metal protective shields or occupied by dummy storage-drive trays.
5. Use a screwdriver to turn the handle lock 1 to the unlocked position. The handle opens automatically. Figure 72. Opening the handle of the easy-swap drive or the dummy tray Chapter 6.
6. Pull the handle and carefully slide the easy-swap drive or the dummy tray out of the front of the chassis. Figure 73. Removing the easy-swap drive or the dummy tray 7. Do one of the following: • If you are replacing an easy-swap drive, remove the four screws to remove the failing drive from the drive tray. Figure 74. Removing the drive from the drive tray • If you are installing an easy-swap drive, go to the next step. 8.
9. Align the holes in the drive tray with the corresponding ones on the new easy-swap drive. Then, install the four screws to secure the drive to the drive tray. Figure 75. Installing the drive to the drive tray 10. Slide the new easy-swap drive into the drive bay from the front until it snaps into position, and then close the handle. Figure 76. Installing the easy-swap drive 11. Close the front door (if available). 12.
What to do next: • To work with another piece of hardware, go to the appropriate section. • To configure RAID, go to “Configuring RAID” on page 58. Installing or replacing an internal tape drive Attention: Do not open your server or attempt any repair before reading and understanding “Safety information” on page iii and “Guidelines” on page 63. Before you begin, print all the related instructions or ensure that you can view the PDF version on another computer for reference.
• If you are replacing a tape drive, disconnect the power and signal cable from the rear of the tape drive. Lift the release button 1 in the direction as shown and push the tape drive from the rear until it is projected from the front of the chassis. Then, hold the tape drive from the front and completely slide it out of the chassis. Figure 78. Removing the tape drive 5. Touch the static-protective package that contains the new tape drive to any unpainted surface on the outside of the server.
7. Connect the power and signal cable 1 to the rear of the tape drive. Figure 80. Connecting the power and signal cable to the rear of the tape drive 8. Do one of the following: • If you are installing a tape drive, save the removed protective shield in case that you later remove the drive and need the protective shield to cover the drive bay. • If you are replacing a tape drive and are instructed to return the old tape drive, follow all packaging instructions.
Before you begin, print all the related instructions or ensure that you can view the PDF version on another computer for reference. Notes: • Ensure that you install the correct type of microprocessor option your server supports. When two microprocessors are installed, both must have the same core voltage and core speed. • Use any documentation that comes with the microprocessor option kit and follow those instructions in addition to the instructions in this topic.
7. Gently press the microprocessor retainer as shown to open it. Ensure that the small handles and the microprocessor retainer are in the fully open position. Note: Do not drop anything onto the microprocessor socket while it is exposed. The socket pins must be kept as clean as possible. Figure 82. Opening the microprocessor retainer 8. Touch the static-protective package that contains the new microprocessor to any unpainted surface on the outside of the server.
10. Note the orientation of the new microprocessor. Hold the new microprocessor by its edges and align the notches 1 on it with the tabs 2 in the microprocessor socket. Then, carefully lower the new microprocessor straight down into the microprocessor socket. Note: The small triangle 3 on one corner of the new microprocessor is the microprocessor orientation indicator. The new microprocessor is in the correct orientation when this indicator faces the beveled corner 4 of the microprocessor socket.
12. Close the small handle 1 first and then close the small handle 2 to lock the retainer and secure the new microprocessor in the socket. Note: There are two marks on the microprocessor retainer. Ensure that you close the small handle marked with first and then close the small handle marked with . Always follow the correct sequence when you close the small handles. Figure 86. Securing the microprocessor in the socket 13. Install the new heat sink that comes with the microprocessor option kit.
Notes: • Ensure that the new microprocessor is the correct type your server supports. When two microprocessors are installed, both must have the same core voltage and core speed. • Use any documentation that comes with the microprocessor option kit and follow those instructions in addition to the instructions in this topic. • Your microprocessor, socket, and socket cover might look slightly different from the illustrations in this topic. To replace the microprocessor, do the following: 1.
7. Gently press the microprocessor retainer as shown to open it. Ensure that the small handles and the microprocessor retainer are in the fully open position. Figure 88. Opening the microprocessor retainer 8. Touch only the edges of the microprocessor and carefully lift it straight up and out of the microprocessor socket. Place the old microprocessor on a static-protective surface. Notes: • Do not touch the gold contacts on the bottom of the microprocessor.
10. Remove the new microprocessor from the protective cover that protects the gold contacts on the bottom of the new microprocessor. Do not touch the pins on the microprocessor socket and the gold contacts on the bottom of the new microprocessor. Figure 90. Do not touch the pins 11. Note the orientation of the new microprocessor. Hold the new microprocessor by its edges and align the notches 1 on it with the tabs 2 in the microprocessor socket.
12. Close the small handle 1 first and then close the small handle 2 to lock the retainer and secure the new microprocessor in the socket. Note: There are two marks on the microprocessor retainer. Ensure that you close the small handle marked with first and then close the small handle marked with . Always follow the correct sequence when you close the small handles. Figure 92. Securing the microprocessor in the socket 13. Use a cleaning pad to wipe the thermal grease from the removed heat sink.
What to do next: • To work with another piece of hardware, go to the appropriate section. • To complete the replacement, go to “Completing the parts replacement” on page 164. Installing or replacing a hot-swap redundant power supply Attention: Do not open your server or attempt any repair before reading and understanding “Safety information” on page iii and “Guidelines” on page 63. Depending on the model, your server might come with one or two hot-swap redundant power supplies.
Notes: • To maintain the EMI integrity and cooling of the server, install a new hot-swap redundant power supply as soon as you remove the failing one or cover the other bay with a protective shield if you just use one power supply to provide power. • Your hot-swap redundant power supply might look slightly different from the illustrations in this topic. • Use any documentation that comes with the new hot-swap redundant power supply and follow those instructions in addition to the instructions in this topic.
b. Disconnect the power cord from the failing hot-swap redundant power supply. Then, press the release tab 1 and pull the handle 2 at the same time to slide the failing hot-swap redundant power supply out of the chassis. Figure 95. Removing a hot-swap redundant power supply 2. Touch the static-protective package that contains the new hot-swap redundant power supply to any unpainted surface on the outside of the server. Then, remove the new hot-swap redundant power supply from the package. 3.
5. If you are instructed to return the old hot-swap redundant power supply, follow all packaging instructions and use any packaging materials that are supplied to you for shipping. Installing a 2.5-inch drive into a 3.5-inch-drive bay Attention: Do not open your server or attempt any repair before reading and understanding “Safety information” on page iii and “Guidelines” on page 63.
3. Pull the handle and carefully slide the dummy tray out of the front of the chassis. Figure 98. Removing the dummy tray 4. Touch the static-protective package that contains the 2.5-inch drive to any unpainted surface on the outside of the server. Then, take the 2.5-inch drive out of the package. Chapter 6.
5. Position the 2.5-inch drive into the 3.5-inch to 2.5-inch drive adapter as shown in the following illustration. Figure 99. Positioning the 2.5-inch drive into the drive adapter 6. Align the two screw holes in the 2.5-inch drive with the corresponding holes in the drive adapter. Then, install the two screws to secure the 2.5-inch drive to the drive adapter. Figure 100. Installing the screws to secure the 2.
7. Position the drive adapter and the 2.5-inch drive into the 3.5-inch drive bracket. Align the screw holes in the drive adapter and the 2.5-inch drive with the corresponding holes in the bracket. Then, install the five screws to secure the drive adapter and the 2.5-inch drive into the bracket. Figure 101. Installing the screws to secure the drive adapter and the 2.5-inch drive to the bracket 8. Slide the 2.
11. Save the removed dummy storage-drive tray in the event that you later remove the 2.5-inch drive and need a dummy tray to cover the drive bay. What to do next: • To work with another piece of hardware, go to the appropriate section. • To configure RAID, go to “Configuring RAID” on page 58. Replacing the front-panel board Attention: Do not open your server or attempt any repair before reading and understanding “Safety information” on page iii and “Guidelines” on page 63.
8. Press the release tab 1 on the bottom of the front-panel board and pull it in the direction as shown at the same time. Then, remove the front-panel board out of the chassis. Figure 103. Removing the front-panel board 9. Touch the static-protective package that contains the new front-panel board to any unpainted surface on the outside of the server. Then, take the new front-panel board out of the package. Chapter 6.
10. Insert the metal tab on the top of the new front-panel board into the corresponding hole 1 in the chassis. Then, press the release tab and pivot the front-panel board inward until it snaps into position. Figure 104. Installing the front-panel board 11. Route the new front panel cable through the corresponding hole in the chassis. Connect the front panel cable to the rear of the new front-panel board and to the front panel connector on the system board. See “System board components” on page 41. 12.
This topic applies only to server models that have a ThinkServer RAID Super Capacitor Module installed. Depending on the model, the server might come with up to three ThinkServer RAID Super Capacitor Modules. The ThinkServer RAID Super Capacitor Module protects the cache memory on the installed RAID card or AnyRAID adapter. You can purchase a ThinkServer RAID Super Capacitor Module from the Lenovo Web site at: http://lenovoquickpick.
5. Gently press the tab 1 on the bracket and remove the ThinkServer RAID Super Capacitor Module from the bracket at the same time. Figure 106. Removing the ThinkServer RAID Super Capacitor Module from the bracket 6. Touch the static-protective package that contains the new ThinkServer RAID Super Capacitor Module to any unpainted surface on the outside of the server. Then, take the new ThinkServer RAID Super Capacitor Module out of the package. 7.
8. Ensure that the screw holes in the new ThinkServer RAID Super Capacitor Module with the bracket are aligned with the corresponding stubs in the chassis. Then, install the screw to secure the new ThinkServer RAID Super Capacitor Module with the bracket in place. Figure 108. Installing the ThinkServer RAID Super Capacitor Module with the bracket on the chassis 9. Connect the cable to the new ThinkServer RAID Super Capacitor Module.
2. If the server is installed in a rack cabinet, remove the server from the rack cabinet and place it on a flat, clean, and static-protective surface. See the Rack Installation Instructions that comes with the server. If the server is in tower form factor, lay the server on its side for easier operation. 3. Remove the server cover. See “Removing the server cover” on page 66. 4. Remove any parts and disconnect any cables that might impede your operation. 5.
• For 2.5-inch-drive server models that have an AnyRAID adapter installed with an air duct Loosen the screw that secures the AnyRAID-adapter air duct. Then, lift it in the direction as shown until you can completely remove it. Note: The screw is an integrated part of the AnyRAID-adapter air duct. Do not try to remove the screw from the AnyRAID-adapter air duct. Figure 110. Removing the AnyRAID-adapter air duct for server models with 2.5-inch drives Chapter 6.
8. Loosen the two screws that secure the AnyRAID adapter or the pass-through board. Then, grasp the AnyRAID adapter or the pass-through board by its edges and carefully pull it out of the AnyRAID-adapter slots on the backplane. Notes: • The AnyRAID adapter or the pass-through board fits tightly into the AnyRAID-adapter slots. If necessary, alternate moving each side of the AnyRAID adapter or the pass-through board a small and equal amount until it is removed from the connectors.
• To remove the AnyRAID-adapter tray, press the release tab 1 . Then, grasp the tray and carefully pull it out of the chassis. Figure 112. Removing the AnyRAID-adapter tray • To reinstall the AnyRAID-adapter tray, locate the mounting area on one side of the chassis. Insert the tab into the hole 1 and align the two pins on the tray with the two gaps 2 in the mounting area. Then, pivot the AnyRAID-adapter tray downward until it snaps into position. Figure 113. Installing the AnyRAID-adapter tray 10.
11. Position the new AnyRAID adapter or the pass-through board near the backplane. Then, carefully press the new AnyRAID adapter or the pass-through board straight into the AnyRAID-adapter slots until it is securely seated. Tighten the two screws to secure the new AnyRAID adapter or the pass-through board in place. Figure 114. Installing the AnyRAID adapter or the pass-through board 12. Reinstall the AnyRAID-adapter air duct (if available). 13. Reconnect the cables. See “Connecting cables” on page 39.
1. Remove all media from the drives and turn off all attached devices and the server. Then, disconnect all power cords from electrical outlets and disconnect all cables that are connected to the server. 2. If the server is installed in a rack cabinet, remove the server from the rack cabinet and place it on a flat, clean, and static-protective surface. See the Rack Installation Instructions that comes with the server. If the server is in tower form factor, lay the server on its side for easier operation. 3.
• For the server models with 2.5-inch-drive backplane, press the release tab 1 and gently lift the 2.5-inch-drive backplane a little bit upward so that it is released from the hooks on the chassis. Then, carefully remove the 2.5-inch-drive backplane out of the chassis. Figure 116. Removing the 2.5-inch-drive backplane 9. Touch the static-protective package that contains the new backplane to any unpainted surface on the outside of the server. Then, remove the new backplane from the package.
Note: The easy-swap-drive module is sensitive to ESD. Ensure that you read and understand “Handling static-sensitive devices” on page 64 first and carefully perform the operation. To replace the easy-swap-drive module, do the following: 1. Remove all media from the drives and turn off all attached devices and the server. Then, disconnect all power cords from electrical outlets and disconnect all cables that are connected to the server. 2.
• To work with another piece of hardware, go to the appropriate section. • To complete the replacement procedure, go to “Completing the parts replacement” on page 164. Replacing the system fan Attention: Do not open your server or attempt any repair before reading and understanding “Safety information” on page iii and “Guidelines” on page 63. Your server has four system fans. You can view the system-fan status LEDs on the chassis to identify which system fan might have problems and need to be replaced.
3. Pinch the U-shaped sides on the top of the system fan and slide the system fan out of the chassis. Figure 118. Removing the system fan 4. Touch the static-protective package that contains the new system fan to any unpainted surface on the outside of the server. Then, remove the new system fan from the package. 5. Hold the new system fan so that the connector on the fan is aligned with the corresponding connector on the chassis.
• To work with another piece of hardware, go to the appropriate section. • To complete the replacement, go to “Completing the parts replacement” on page 164. Replacing the heat sink Attention: Do not open your server or attempt any repair before reading and understanding “Safety information” on page iii and “Guidelines” on page 63. CAUTION: The heat sink might be very hot. Turn off the server and wait several minutes to let the server cool before removing the server cover.
5. Remove the four screws that secure the heat sink to the system board. It is recommended that you carefully remove the four screws using the following method to avoid any possible damage to the system board. a. Partially remove screw 1 , then completely remove screw 3 , and then return to screw 1 and completely remove it. b. Partially remove screw 2 , then completely remove screw 4 , and then return to screw 2 and completely remove it. Note: The four screws are integrated parts of the heat sink.
9. Install the four screws to secure the new heat sink on the system board. It is recommended that you carefully install the four screws using the following method to avoid any possible damage to the system board. a. Partially tighten screw 1 , then firmly tighten screw 3 , and then return to screw 1 and firmly tighten it. Do not over-tighten the screws. b. Partially tighten screw 2 , then firmly tighten screw 4 , and then return to screw 2 and firmly tighten it. Do not over-tighten the screws. Figure 121.
DANGER Danger of explosion if battery is incorrectly replaced. When replacing the lithium coin-cell battery, use only the same or an equivalent type that is recommended by the manufacturer. The battery contains lithium and can explode if not properly used, handled, or disposed of. Do not: • Throw or immerse into water • Heat to more than 100°C (212°F) • Repair or disassemble Dispose of the battery as required by local ordinances or regulations.
7. Remove the old coin-cell battery. Figure 122. Removing the coin-cell battery 8. Install a new coin-cell battery. Figure 123. Installing the coin-cell battery 9. Reinstall the PCIe card (such as the Ethernet card) that has been removed. See “Installing a PCIe card” on page 84. 10. Dispose of the old coin-cell battery as required by local ordinances or regulations. What to do next: • To work with another piece of hardware, go to the appropriate section.
CAUTION: The heat sinks and microprocessors might be very hot. Turn off the server and wait several minutes to let the server cool before removing the server cover. Before you begin, print all the related instructions or ensure that you can view the PDF version on another computer for reference. Note: Depending on the model, your server might look slightly different from the illustrations in this topic. To replace the system board, do the following: 1.
15. Loosen the two screws that secure the system board. Gently lift each edge of the system board slightly upward so that the system board is disengaged from the mounting stubs on the chassis. Then, carefully remove the system board out of the chassis. Note: Carefully handle the system board by its edges. Figure 124. Removing the system board 16. Place the old system board on a clean, flat, and static-protective surface.
19. Use a cleaning pad to wipe the thermal grease from the heat sinks and the top of the microprocessors. Dispose of the cleaning pad after all of the thermal grease is removed. 20. Use one of the following methods to apply appropriate amount of thermal grease to the top of the microprocessors in the shape of a cross or a circle as shown. Using too much or too little thermal grease can cause a thermal problem due to imperfect contact with the components. Notes: • Do not touch the thermal grease.
b. Position the microprocessor socket cover above the microprocessor socket so that the small triangle 1 on the socket cover faces the small triangle 2 on the microprocessor retainer. Then, carefully press the socket cover straight down into the socket until it snaps into position. Figure 128. Installing the microprocessor socket cover 23. Install all parts that you have removed and connect all cables to the new system board.
5. Remove all hot-swap redundant power supplies. See “Installing or replacing a hot-swap redundant power supply” on page 131. 6. Record the component locations, cable connections, and cable routing in the server. 7. Remove the system board. “For service technician only: replacing the system board” on page 158. 8. Lift the release button 1 and then disengaged the power interface board from the chassis. Note: Carefully handle the power interface board by its edges. Figure 129.
12. If you are instructed to return the old power interface board, follow all packaging instructions and use any packaging materials that are supplied to you for shipping. What to do next: • To work with another piece of hardware, go to the appropriate section. • To complete the replacement, go to “Completing the parts replacement” on page 164. Completing the parts replacement This topic provides instructions to help you complete the parts replacement and turn on your server.
4. Position the server cover on the chassis so that the tabs on the server cover are aligned with the corresponding gaps in the chassis. Pivot the server cover to close it. Figure 131. Closing the server cover Chapter 6.
5. Lock the cover lock 2 and cover-handle lock 1 . Figure 132. Locking the cover lock and the cover-handle lock 6. Reconnect external cables and power cords to the server. See “Rear view of the server” on page 22 to identify the connectors on the rear panel of the server. Attention: To avoid component damage, connect the power cords last. Note: In most areas of the world, Lenovo requires the return of the defective CRU.
Chapter 7. Troubleshooting and diagnostics This chapter provides information about basic troubleshooting and diagnostic methods to help you solve problems that might occur in the server. If you cannot diagnose and correct a problem by using the information in this chapter, see Chapter 8 “Getting information, help, and service” on page 173 for additional troubleshooting resources.
The TSM implements the SEL as specified in the IPMI 2.0 specification. The SEL is accessible regardless of the system power state through the TSM in-band and out-of-band interfaces. For more information about viewing the SEL, refer to the ThinkServer Management Module User Guide on the documentation DVD that comes with your server. Basic troubleshooting tables Use the basic troubleshooting information to find solutions to problems that have definite symptoms.
Action Symptom The optical drive is not recognized. 1. Ensure that: • The signal cable and connector are not damaged and the connector pins are not bent. • The optical drive is securely connected to the correct SATA connector on the system board and the SATA connector is enabled in the Setup Utility program. See “Using the Setup Utility program” on page 51. • All cables and jumpers (if any) are installed correctly. • The correct device driver is installed for the optical drive. 2.
Action Symptom A newly-installed easy-swap drive is not recognized. 1. Ensure that: • The signal cable and connector are not damaged. • The easy-swap-drive module is securely connected to the correct SATA connectors on the system board and the SATA connectors are enabled in the Setup Utility program. See “Using the Setup Utility program” on page 51. • All cables and jumpers (if any) are installed correctly. 2. If you have any diagnostic programs, run the diagnostic programs to test the storage drive. 3.
Memory module problems Follow the suggested actions for the corresponding symptom in the order in which they are listed until the problem is solved. If none of these actions solve the problem, see “Troubleshooting procedure” on page 167 for the subsequent steps you should check after using the information in this topic. If the problem still cannot be solved, seek technical assistance. See Chapter 8 “Getting information, help, and service” on page 173. Notes: 1.
Action Symptom 3. Replace the keyboard. The mouse or pointing device does not work. 1. Ensure that: • The mouse or pointing device cable is securely connected to the server. If the USB mouse or pointing device is connected to a USB hub, disconnect the mouse or pointing device from the hub and connect it directly to the server. • The mouse or pointing device is clean and no dust accumulates. • The device drivers are installed correctly. • The USB controller is enabled in the Setup Utility program.
Chapter 8. Getting information, help, and service This chapter contains information about help, service, and technical assistance for products manufactured by Lenovo and where to go for additional information about Lenovo and Lenovo products. Information resources You can use the information in this topic to access useful resources relating to your needs when using the product.
• Drivers and software • Diagnostic solutions • Product and service warranty • Product and parts details • User guides and manuals • Knowledge base and frequently asked questions Help and service This topic contains information about obtaining help and service. Before you call Before you call, do the following to try to solve the problem by yourself: • Check all cables to ensure that they are connected. • Check the power buttons to ensure that the system and optional devices are turned on.
The warranty does not cover the following: • Replacement or use of parts not manufactured for or by Lenovo or non-warranted Lenovo parts • Identification of software problem sources • Configuration of the UEFI BIOS as part of an installation or upgrade • Changes, modifications, or upgrades to device drivers • Installation and maintenance of network operating systems (NOS) • Installation and maintenance of application programs For the warranty type and duration for your product, refer to the Safety, Warranty
176 ThinkServer TD350 User Guide and Hardware Maintenance Manual
Appendix A. Notices Lenovo may not offer the products, services, or features discussed in this document in all countries. Consult your local Lenovo representative for information on the products and services currently available in your area. Any reference to a Lenovo product, program, or service is not intended to state or imply that only that Lenovo product, program, or service may be used.
Trademarks The following terms are trademarks of Lenovo in the United States, other countries, or both: Lenovo The Lenovo logo The ThinkServer logo ThinkServer Intel and Intel Xeon are trademarks of Intel Corporation in the United States, other countries, or both. Linux is a registered trademark of Linus Torvalds. Microsoft and Windows are trademarks of the Microsoft group of companies. Other company, product, or service names may be trademarks or service marks of others.
set forth in this document, you must implement practices that maintain particulate and gas levels that are consistent with the protection of human health and safety. If Lenovo determines that the levels of particulates or gases in your environment have caused damage to the server, Lenovo may condition provision of repair or replacement of servers or parts on implementation of appropriate remedial measures to mitigate such environmental contamination.
Battery return program This product may contain a lithium or lithium ion battery. Consult your user manual or service manual for specific battery information. The battery must be recycled or disposed of properly. Recycling facilities may not be available in your area. For information on disposal or batteries outside the United States, go to http://www.lenovo.com/recycling or contact your local waste disposal facility.
Requirements for Batteries Containing Perchlorate The following statement applies to users in the state of California, U.S.A. California Perchlorate Information: Products containing CR (manganese dioxide) lithium coin cell batteries may contain perchlorate. Perchlorate Material - special handling may apply, See http://www.dtsc.ca.
Das Produkt ist nicht für den Einsatz an Bildschirmarbeitsplätzen im Sinne § 2 der Bildschirmarbeitsverordnung geeignet. Export classification notice This product is subject to the United States Export Administration Regulations (EAR) and has an Export Classification Control Number (ECCN) of 4A994.b. It can be re-exported except to any of the embargoed countries in the EAR E1 country list.
Lenovo, Einsteinova 21, 851 01 Bratislava, Slovakia Warning: This is a Class A product. In a domestic environment this product may cause radio interference in which case the user may be required to take adequate measures.
Eurasian compliance mark ENERGY STAR model information ENERGY STAR® is a joint program of the U.S. Environmental Protection Agency and the U.S. Department of Energy aimed at saving money and protecting the environment through energy efficient products and practices. Lenovo is proud to offer our customers products with an ENERGY STAR compliant designation.
Index 2.5-inch drive installing 134 2.5-inch hot-swap-drive backplane locations 39 3.
guidelines 63 H hardware replacing 63 heat sink replacing 154 help, getting 173 hot-swap internal storage drive installing 112 replacing 112 hot-swap power supply status LED 23 hot-swap redundant power supply installing 131 replacing 131 hot-swap-drive LED 30 hot-swap-drive backplane locations 37 replacing 148 hot-swap-drive LEDs locations 30 I information, getting 173 Input/Output (I/O) features 10 install internal tape drive 120 installation rules DIMM 76 memory module 76 installing 2.
installing 109 replacing 109 option completing the replacement 164 P particulate contamination 178 parts replacement, completing 164 pass-through locations 32 pass-through board replacing 143 password considerations 54 setting, changing, deleting 55 Setup Utility program 54 PCIe card installing 84 removing 87 PCIe card holder reinstalling 74 removing 74 power interface board replacing 162 power status LED 20 power supply features 9 power supply status LED 31 power supply status LEDs locations 31 precautio
server documentation 2 server package 7 server setup road map 5 service, getting 173 setting, changing, deleting password 55 Setup Utility program Ethernet connector 56 exiting 56 interface 51 password 54 starting 51 TPM 56 using 51 software 13 Lenovo ThinkServer Deployment Manager specifications 12 starting Setup Utility program 51 startup device selecting 55 Setup Utility program 55 static-sensitive devices guidelines 64 static-sensitive devices, handling 64 storage-drive activity LED 21 system board 41 r
