ThinkServer RD550 and RD650 Safety, Warranty, and Support Information Machine Types: 70CV, 70CW, 70CX, 70CY, 70D0, 70D1, 70D2, 70D3, 70D4, 70D5, 70DR, 70DS, 70DT, and 70DU
Note: Before using the information and the product it supports, be sure to read and understand the following: • “Safety information” on page iii • Chapter 3 “Lenovo Limited Warranty” on page 15 • Chapter 5 “Notices” on page 29 First Edition (September 2014) © Copyright Lenovo 2014. LIMITED AND RESTRICTED RIGHTS NOTICE: If data or software is delivered pursuant a General Services Administration “GSA” contract, use, reproduction, or disclosure is subject to restrictions set forth in Contract No.
Contents Safety information . . . . . . . . . . . . . . . iii Chapter 1. Information resources . Documentation . . . . . . . ThinkServer Web site . . . . . Lenovo Support Web site . . . . Recording your server information . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1 1 3 3 3 Chapter 2. Help and service. . . . . Registering your server with Lenovo. . . Before you call. . . . . . . . . .
ii ThinkServer RD550 and RD650Safety, Warranty, and Support Information
Safety information Note: Before using the product, be sure to read and understand the multilingual safety instructions on the documentation DVD that comes with the product. Antes de usar o produto, leia e entenda as instruções de segurança multilíngues no DVD de documentação que o acompanha. Преди да използвате този продукт, задължително прочетете и вникнете в многоезичните инструкции за безопасност в DVD диска с документация, който се предоставя с продукта.
Prima di utilizzare il prodotto, accertarsi di leggere e comprendere le informazioni sulla sicurezza multilingue disponibili sul DVD di documentazione fornito con il prodotto. 製品をご使用になる前に、製品に付属の Documentation DVD に収録されてい るマルチリンガルの「安全に正しくご使用いただくために」を読んで理解 してください。 제품을 사용하기 전에 제품과 함께 제공되는 문서 DVD의 다국어 안전 지침 을 주의 깊게 읽어보십시오. Voordat u het product gebruikt, moet u ervoor zorgen dat u de meertalige veiligheidsinstructies op de documentatie-dvd van het product hebt gelezen en begrijpt.
Antes de utilizar el producto, asegúrese de leer y comprender las instrucciones de seguridad multilingües del DVD de documentación que se proporciona con el producto. Var noga med att läsa säkerhetsinstruktionerna på dokumentations-DVD-skivan som följer med produkten innan du börjar använda produkten. 使用本產品之前，請務必閱讀並瞭解產品隨附的文件 DVD 上的多國語言版 本安全資訊。 Bu ürünü kullanmadan önce, ürünle birlikte gönderilen belge DVD'si üzerindeki çok dil içeren güvenlik yönergelerini okuyup anladýðýnýzdan emin olun.
Statement 1 DANGER Electrical current from power, telephone, and communication cables is hazardous. To avoid a shock hazard: • Do not connect or disconnect any cables or perform installation, maintenance, or reconfiguration of this product during an electrical storm. • Connect all power cords to a properly wired and grounded electrical outlet. • Connect to properly wired outlets any equipment that will be attached to this product.
Statement 2 DANGER Danger of explosion if battery is incorrectly replaced. When replacing the lithium coin cell battery, use only the same or an equivalent type that is recommended by the manufacturer. The battery contains lithium and can explode if not properly used, handled, or disposed of. Do not: • Throw or immerse into water • Heat to more than 100°C (212°F) • Repair or disassemble Dispose of the battery as required by local ordinances or regulations.
Statement 4 ≥ 18 kg (39.7 lb) ≥ 32 kg (70.5 lb) ≥ 55 kg (121.2 lb) < 32 kg (70.5 lb) < 55 kg (121.2 lb) < 100 kg (220.5 lb) CAUTION: Use safe practices when lifting. Statement 5 CAUTION: The power control button on the device and the power switch on the power supply do not turn off the electrical current supplied to the device. The device also might have more than one power cord. To remove all electrical current from the device, ensure that all power cords are disconnected from the power source.
Statement 6 CAUTION: If you install a strain-relief bracket option over the end of the power cord that is connected to the device, you must connect the other end of the power cord to a power source that is easily accessible in case it needs to be disconnected. Statement 7 CAUTION: If the device has doors, ensure that you remove or secure the doors before moving or lifting the device to protect against personal injury. The doors will not support the weight of the device.
Statement 9 CAUTION: Disconnect the hot-swap fan cables before removing the fan from the device to protect against personal injury. Statement 10 CAUTION: The following label indicates a sharp-edge hazard. Statement 11 CAUTION: The following label indicates a potential heat hazard. Statement 12 DANGER Overloading a branch circuit is a potential fire hazard and a shock hazard under certain conditions.
Statement 13 CAUTION: Ensure that the rack is secured properly to avoid tipping when the server unit is extended on the rails. Statement 14 CAUTION: Some accessory or option board outputs exceed Class 2 or limited power source limits. You must install the appropriate interconnecting cabling in accordance with your local electrical code requirements. Statement 15 CAUTION: The power-control button on the device may put the device in standby mode instead of turning off the device.
Statement 16 CAUTION: To reduce the risk of electric shock or energy hazards: • This equipment must be installed by trained service personnel in a restricted-access location, as defined by your local electrical code and the latest edition of IEC 60950. • The branch circuit overcurrent protection must be rated in accordance with local electrical code requirements. • Use 1.3 mm2 or 16 American Wire Gauge (AWG) copper conductor only, not exceeding 3 meters in length. • Torque the wiring-terminal screws to 1.
Statement 19 CAUTION: Hazardous moving parts. Keep fingers and other body parts away. Statement 20 CAUTION: A lithium ion battery is provided. To avoid possible explosion, do not burn the battery. Replace the battery only with the Lenovo-approved part. Recycle or discard the battery as instructed by local regulations.
xiv ThinkServer RD550 and RD650Safety, Warranty, and Support Information
Chapter 1. Information resources You can use the information in this chapter to access useful resources relating to your needs when using the Lenovo® ThinkServer® product. Documentation This topic provides a general description of each document for your server and instructions on how to obtain all the documents. Printed document The following document is printed out and included in your server package. Read Me First This is a multilingual document you should read first.
Note: Lenovo maintains pages on the World Wide Web, where you can get the latest technical information and download documentation or device drivers and updates. Some information in the documents on the documentation DVD might change without notice after the first release of the DVD. You can always obtain all the most up-to-date documentation for your server from the Lenovo Web site at: http://www.lenovo.
• Other documents You might find other documents for the Host Bus Adapter (HBA), Ethernet card, or other optional parts on the documentation DVD. If you suspect a software problem, refer to the documentation, including readme files and online help, that comes with the operating system or software program. ThinkServer Web site The ThinkServer Web site provides up-to-date information and services to help you buy, use, upgrade, and maintain your server.
The product name, machine type and model, and serial number are labeled on your server. The information helps support technicians to identify your server and provide faster service. Use the following table to record the information.
Chapter 2. Help and service This chapter contains information about obtaining help and service. Registering your server with Lenovo You can register your server with Lenovo by following the instructions at: http://www.lenovo.com/register When you register your server, information is entered into a database, which enables Lenovo to contact you in case of a recall or other severe problem. After you register your server with Lenovo, you will receive quicker service when you call Lenovo for help.
• Problem determination - Trained service personnel are available to assist you with determining a hardware problem and deciding what action is necessary to fix the problem. • Hardware repair - If the problem is caused by hardware under warranty, trained service personnel are available to provide the applicable level of service. • Engineering Change management - There might be changes that are required after a product has been sold.
Country or region Telephone number Bahamas 1-800-426-7378 (English) Telephone-based technical support only. No CRU or onsite launches All repairs performed by local Authorized Warranty Service Providers Bahrain Kanoo IT: 00 973 1771 1722 Bahrain Business Machine LLC: 00 973 1758 4302 Bangladesh AWSP Flora Limited: 70-200-6853 88-0171-000-0000 (Mobile) Email: hasan_reaz@globalbrand.com.bd Barbados 1-800-426-7378 (English) Telephone-based technical support only.
Country or region Telephone number Denmark 7010-5150(Danish) (Warranty service and support) Dominica 1-800-426-7378 (English) Telephone-based technical support only.
Country or region Telephone number Ireland 01-881-1444 (English) (Warranty service and support) Israel +972-3-9142800 *6557 (Hebrew, English) Italy +39-800-820094 (Warranty service and support) (Italian) Jamaica 1-800 426 7378 (English) Telephone-based technical support only.
Country or region Telephone number Malta +35621445566 (English, Italian, Maltese, Arabic) Mexico 001-866-434-2080 (Spanish) Middle East +44 (0)1475-555-055 (Arabic, English) Morocco +212 5 22 509035(Arabic) Nepal +977-985-000-0000 +300-071-399 (mobile) Email:suresh@megatech.com.
Country or region Telephone number Saudi Arabia 8008445128 (English, Arabic ) Singapore 1-800-415-5529 (English, Mandarin, Bahasa Malaysia) Slovakia +421-2-4954-5555 Slovenia 386-1-4255-205 (Slovenian) South Africa 0800 110756 (English, Afrikaans) Spain +34-917-147-833 (Spanish) St. Kitts and Nevis 1-800-426-7378 (English) Telephone-based technical support only. No CRU or onsite launches All repairs performed by local Authorized Warranty Service Providers St.
Country or region Telephone number Turks and Caicos 1-800 426 7378 (English) Telephone-based technical support only.
Product Support Services Web site at http://support.microsoft.com/directory or you can contact the Customer Support Center. Some fees might apply. Purchasing additional services During and after the warranty period, you can purchase additional services, such as support for hardware, operating systems, and application programs; network setup and configuration services; upgraded or extended hardware repair services; and custom installation services.
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Chapter 3. Lenovo Limited Warranty L505-0010-02 08/2011 This Lenovo Limited Warranty consists of the following parts: Part 1 - General Terms Part 2 - Country-specific Terms Part 3 - Warranty Service Information The terms of Part 2 replace or modify terms of Part 1 as specified for a particular country. Part 1 - General Terms This Lenovo Limited Warranty applies only to Lenovo hardware products you purchased for your own use and not for resale.
How to Obtain Warranty Service If the product does not function as warranted during the warranty period, you may obtain warranty service by contacting Lenovo or a Lenovo approved Service Provider. A list of approved Service Providers and their telephone numbers is available at: www.lenovo.com/support/phone. Warranty service may not be available in all locations and may differ from location to location. Charges may apply outside a Service Provider’s normal service area.
service under the type of warranty service designated for the product under “Part 3 - Warranty Service Information” below. If the Service Provider determines that it is unable to repair your product, the Service Provider will replace it with one that is at least functionally equivalent.
• products or parts with an altered identification label or from which the identification label has been removed. Limitation of Liability Lenovo is responsible for loss or damage to your product only while it is in the Service Provider’s possession or in transit, if the Service Provider is responsible for the transportation.
Part 2 - Country-specific Terms Australia “Lenovo” means Lenovo (Australia & New Zealand) Pty Limited ABN 70 112 394 411. Address: Level 10, North Tower, 1-5 Railway Street, Chatswood, NSW, 2067. Telephone: +61 2 8003 8200. Email: lensyd_au@lenovo.com The following replaces the same section in Part 1: What this Warranty Covers: Lenovo warrants that each hardware product that you purchase is free from defects in materials and workmanship under normal use and conditions during the warranty period.
information and request correction of any errors in it pursuant to the Privacy Act 1988 by contacting Lenovo. The following replaces the same section in Part 1: Limitation of Liability: Lenovo is responsible for loss or damage to your product only while it is in the Service Provider’s possession or in transit, if the Service Provider is responsible for the transportation.
or damage. You are also entitled to have the products repaired or replaced if the products fail to be of acceptable quality and the failure does not amount to a major failure. New Zealand The following is added to the same section in Part 1: Use of Personal Information: Lenovo will not be able to perform our service under this warranty if you refuse to provide your information or do not wish us to transfer your information to our agent or contractor.
Russia The following is added to Part 1: Product Service Life The product service life is four (4) years from the original date of purchase. Part 3 - Warranty Service Information To check the warranty status of your computer, go to http://www.lenovo.com/support, click Warranty & Services, click Check Warranty Status, and then follow the instructions on the screen.
3. Courier or Depot Service Under Courier or Depot Service, your product will be repaired or exchanged at a designated service center, with shipping at the expense of the Service Provider. You are responsible for disconnecting the product and packing it in a shipping container provided to you to return your product to a designated service center. A courier will pick up your product and deliver it to the designated service center. The service center will return the product to you at its expense. 4.
Suplemento de Garantía para México Este Suplemento de Garantía se considera parte integrante de la Garantía Limitada de Lenovo y será efectivo única y exclusivamente para los productos distribuidos y comercializados dentro del Territorio de los Estados Unidos Mexicanos. En caso de conflicto, se aplicarán los términos de este Suplemento. El comercializador responsable del producto es Lenovo México S de R L de CV y para efectos de esta garantía en la República Mexicana su domicilio es Paseo de Tamarindos No.
Esta garantía tiene una duración de un año a partir del momento de la compra e incluye la mano de obra, por lo que en caso de aplicarse la garantía, esta no causara ningún gasto o costo para el cliente. Centros de Servicios autorizados para hacer efectiva la garantía: • Lenovo México con domicilio en Paseo de Tamarindos No.400-A Piso 27 Arcos, Torre Poniente, Bosques de Las Lomas, Delegación Miguel Hidalgo, C.P. 05120 México, D.F. Teléfono 01800- 083-4916, http://support.lenovo.
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Chapter 4. Customer Replaceable Units (CRUs) Customer Replaceable Units (CRUs) are parts that can be upgraded or replaced by the customer. If a CRU is determined to be defective during the warranty period, a replacement CRU will be provided to the customer. Customers are responsible for installing the self-service CRUs for this product.
*Available on some models Self-service CRUs Optional-service CRUs AnyFabric adapter* AnyRAID adapter Coin-cell battery Front hot-swap hard-disk-drive backplane Cooling shroud M.
Chapter 5. Notices Lenovo may not offer the products, services, or features discussed in this document in all countries. Consult your local Lenovo representative for information on the products and services currently available in your area. Any reference to a Lenovo product, program, or service is not intended to state or imply that only that Lenovo product, program, or service may be used.
Web sites. The materials at those Web sites are not part of the materials for this Lenovo product, and use of those Web sites is at your own risk. Any performance data contained herein was determined in a controlled environment. Therefore, the result obtained in other operating environments may vary significantly. Some measurements may have been made on development-level systems and there is no guarantee that these measurements will be the same on generally available systems.
Other company, product, or service names may be trademarks or service marks of others. Chapter 5.
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