ThinkServer RD120 Types 6444, 6445, 6446, and 6447 Installation Guide
ThinkServer RD120 Types 6444, 6445, 6446, and 6447 Installation Guide
Note: Before using this information and the product it supports, read the general information in Appendix B, “Notices,” on page 71 and the Warranty and Support Information document on the Lenovo ThinkServer Documentation DVD. Second Edition (April 2009) © Copyright Lenovo 2008, 2009. Portions © Copyright International Business Machines Corporation 2007. All rights reserved.
Contents Safety . . . . . . . . . . . . . . . . . . . . . . . . . . . . v Chapter 1. Introduction . . . . . . . . . The Lenovo ThinkServer Documentation DVD . Hardware and software requirements . . . Notices and statements in this document . . . Features and specifications . . . . . . . . Major components of the server . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
POST error codes . . . . . . . . . . . . . . EasyStartup problems . . . . . . . . . . . . Troubleshooting tables . . . . . . . . . . . . CD-RW/DVD drive problems . . . . . . . . . General problems . . . . . . . . . . . . . Hard disk drive problems . . . . . . . . . . Intermittent problems. . . . . . . . . . . . USB keyboard, mouse, or pointing-device problems Memory problems . . . . . . . . . . . . . Microprocessor problems . . . . . . . . . . Monitor problems . . . . . . . . . . . . .
Safety Before installing this product, read the Safety Information. Antes de instalar este produto, leia as Informações de Segurança. Pred instalací tohoto produktu si prectete prírucku bezpecnostních instrukcí. Læs sikkerhedsforskrifterne, før du installerer dette produkt. Lees voordat u dit product installeert eerst de veiligheidsvoorschriften. Ennen kuin asennat tämän tuotteen, lue turvaohjeet kohdasta Safety Information. Avant d’installer ce produit, lisez les consignes de sécurité.
Important: Each caution and danger statement in this document is labeled with a number. This number is used to cross reference an English-language caution or danger statement with translated versions of the caution or danger statement in the Safety Information document. For example, if a caution statement is labeled “Statement 1”, translations for that caution statement are in the Safety Information document under “Statement 1.
Statement 1: DANGER Electrical current from power, telephone, and communication cables is hazardous. To avoid a shock hazard: v Do not connect or disconnect any cables or perform installation, maintenance, or reconfiguration of this product during an electrical storm. v Connect all power cords to a properly wired and grounded electrical outlet. v Connect to properly wired outlets any equipment that will be attached to this product. v When possible, use one hand only to connect or disconnect signal cables.
Statement 2: CAUTION: When replacing the lithium battery, use only the battery recommended by the manufacturer. If your system has a module containing a lithium battery, replace it only with the same module type made by the same manufacturer. The battery contains lithium and can explode if not properly used, handled, or disposed of. Do not v Throw or immerse into water v Heat to more than 100°C (212°F) v Repair or disassemble Dispose of the battery as required by local ordinances or regulations.
Statement 3: CAUTION: When laser products (such as CD drives, DVD drives, fiber optic devices, or transmitters) are installed, note the following: v Do not remove the covers. Removing the covers of the laser product could result in exposure to hazardous laser radiation. There are no serviceable parts inside the device. v Use of controls or adjustments or performance of procedures other than those specified herein might result in hazardous radiation exposure.
Statement 4: ≥ 18 kg (39.7 lb) ≥ 32 kg (70.5 lb) ≥ 55 kg (121.2 lb) CAUTION: Use safe practices when lifting. Statement 5: CAUTION: The power control button on the device and the power switch on the power supply do not turn off the electrical current supplied to the device. The device also might have more than one power cord. To remove all electrical current from the device, ensure that all power cords are disconnected from the power source.
Statement 8: CAUTION: Never remove the cover on a power supply or any part that has the following label attached. Hazardous voltage, current, and energy levels are present inside any component that has this label attached. There are no serviceable parts inside these components. If you suspect a problem with one of these parts, contact a service technician. Statement 26: CAUTION: Do not place any object on top of rack-mounted devices.
This server is suitable for use on an IT power-distribution system whose maximum phase-to-phase voltage is 240 V under any distribution fault condition. Important: This product is not suitable for use with visual display workplace devices according to Clause 2 of the German Ordinance for Work with Visual Display Units.
Chapter 1. Introduction This Installation Guide contains instructions for setting up your Lenovo® ThinkServer™ RD120 Types 6444, 6445, 6446, and 6447 server and basic instructions for installing some optional devices. More detailed instructions for installing optional devices are in the User Guide on the ThinkServer Documentation DVD, which comes with the server.
2. Enter your product number (machine type and model number) or select Servers and Storage from the Select your product list. 3. Select Servers from the Brand list. 4. From Family list, select ThinkServer RD120, and click Continue. The server comes with an ThinkServer EasyStartup DVD to help you configure the hardware, install device drivers, and install the operating system. The server comes with a limited warranty.
v v v v Microsoft® Windows® XP, Windows 2000, or Red Hat Linux 100 MHz microprocessor 32 MB of RAM Adobe® Acrobat® Reader 3.0 (or later) or xpdf, which comes with Linux operating systems Notices and statements in this document The caution and danger statements that appear in this document are also in the multilingual Safety Information document, which is on the Lenovo ThinkServer Documentation DVD. Each statement is numbered for reference to the corresponding statement in the Safety Information document.
Table 1.
Major components of the server Blue on a component indicates touch points, where you can grip the component to remove it from or install it in the server, open or close a latch, and so on. Orange on a component or an orange label on or near a component indicates that the component can be hot-swapped, which means that if the server and operating system support hot-swap capability, you can remove or install the component while the server is running.
4 5 6 14 15 Tape drive space filler Tape drive filler 6 7 8 9 10 Power backplane 2.5-inch drive cage with hard disk drive backplane 2.5-inch hard disk drive 2.5-inch filler panel 3.5-inch cage divider 3.5-inch hard disk drive 3.5-inch filler panel 16 17 18 19 20 CD/DVD media backplane Microprocessor air baffle 3.
Chapter 2. Installing optional devices This chapter provides basic instructions for installing optional hardware devices in the server. These instructions are intended for users who are experienced with setting up Lenovo® server hardware. If you need more detailed instructions, see the User Guide on the ThinkServer Documentation DVD.
v You do not have to turn off the server to install or replace hot-swap fans, redundant hot-swap ac power supplies, or hot-plug Universal Serial Bus (USB) devices. However, you must turn off the server before performing any steps that involve removing or installing adapter cables or non-hot-swap optional devices or components.
The server supports hot-plug, hot-add, and hot-swap devices and is designed to operate safely while it is turned on and the cover is removed. Follow these guidelines when you work inside a server that is turned on: v Avoid wearing loose-fitting clothing on your forearms. Button long-sleeved shirts before working inside the server; do not wear cuff links while you are working inside the server. v Do not allow your necktie or scarf to hang inside the server.
2. If you are planning to install or remove a microprocessor, memory module, PCI adapter, battery, or other non-hot-swap optional device, turn off the server and all attached devices and disconnect all external cables and power cords (see “Turning off the server” on page 37). Attention: In a dc power environment, only trained service personnel other than Lenovo service technicians are authorized to connect or disconnect power to the dc power supply.
Table 2. DIMM installation sequence Pair DIMM connectors 1 1 and 4 2 7 and 10 3 2 and 5 4 8 and 11 5 3 and 6 6 9 and 12 Note: When only one pair of DIMMs is installed in the server and the BIOS code level is version 1.04 (GGE127A) or later, you can improve performance by installing the DIMMs in connectors 1 and 7 instead of 1 and 4. However, because the connectors in the pair are not on the same memory branch (see the following illustration), Advanced ECC memory protection is disabled.
v The server supports online-spare memory. This feature disables the failed memory from the system configuration and activates an online-spare pair of DIMMs to replace the failed active DIMM pair. See “Online-spare memory” on page 14 for more information about online-spare memory and the DIMM configuration that is required. v You can enable either online-spare memory or memory mirroring, but not both at the same time.
1 2 DIMM air baffle Riser card assembly 3 4 Finger hole Release ring 4. Remove the riser-card assembly. 5. Remove the DIMM air baffle. 6. Open the retaining clip on each end of the DIMM connector. 7. Touch the static-protective package that contains the DIMM to any unpainted metal surface on the outside of the server. Then, remove the DIMM from the package. 8. Turn the DIMM so that the keys align correctly with the connector. 9. Insert the DIMM into the connector.
switches from the active pair to the mirroring pair. Memory mirroring reduces the amount of available memory. Enable memory mirroring through the Configuration/Setup Utility program. See the section about using the Configuration/Setup Utility program in the User Guide on the ThinkServer Documentation DVD for details about enabling memory mirroring. When you use memory mirroring, you must install two pairs of DIMMs at a time. The four DIMMs in each group must be identical.
In the configuration that you use, install the largest DIMMs first. Table 5.
Installing a hard disk drive Locate the documentation that comes with the hard disk drive and follow those instructions in addition to the instructions in this chapter. Important: Do not install a SCSI hard disk drive in this server; install only SAS hard disk drives. The following notes describe the type of hard disk drive that the server supports and other information that you must consider when installing a hard disk drive: v The server 3.5-inch models support six slim 3.
2.5-inch drives To install a drive in a hot-swap bay, complete the following steps: Attention: To maintain proper system cooling, do not operate the server for more than 10 minutes without either a drive or a filler panel installed in each bay. 1. Read the safety information that begins on page v, and “Installation guidelines” on page 7. 2. Remove the filler panel from one of the empty hot-swap bays. 3. Install the hard disk drive in the hot-swap bay: a.
Installing an additional microprocessor The following notes describe the type of microprocessor that the server supports and other information that you must consider when installing a microprocessor: v The server supports certain Intel Xeon dual-core or quad-core flip-chip land grid array 771 (FC-LGA 771) microprocessors, which are designed for the LGA771 socket. See http://www.lenovo.com/accessories for a list of supported microprocessors.
1 Microprocessor 1 2 Microprocessor 2 3 Voltage regulator module connector The following illustration shows how to install the second microprocessor on the system board. Chapter 2.
Note: For simplicity, certain components are not shown in this illustration. 1 2 Heat sink Heat sink filler 3 4 Microprocessor Microprocessor socket dust cover Attention: v A startup (boot) processor must always be installed in microprocessor connector 1 on the system board. v To ensure correct server operation when you install an additional microprocessor, use microprocessors that have the same cache size and type, and the same clock speed.
Attention: When you handle static-sensitive devices, take precautions to avoid damage from static electricity. For details about handling these devices, see “Handling static-sensitive devices” on page 9. 1 2 Microprocessor air baffle Finger holes 4. Remove the microprocessor air baffle. 5. Touch the static-protective package containing the VRM to any unpainted metal surface on the outside of the server. Then, remove the VRM from the package. 1 Alignment key 6.
a. Touch the static-protective package that contains the microprocessor to any unpainted metal surface on the server. Then, remove the microprocessor from the package. b. Remove the protective dust cover 1 , tape, or label from the surface of the microprocessor socket, if one is present. c. Rotate the microprocessor release lever 2 on the socket from its closed and locked position until it stops in the fully open position. Attention: v Handle the microprocessor carefully.
8. Install a heat sink on the microprocessor. Attention: Do not touch the thermal grease 1 on the bottom of the heat sink 2 or set down the heat sink after you remove the plastic cover. Touching the thermal grease will contaminate it. For details, see the information about thermal grease in the User Guide on the ThinkServer Documentation DVD. a. Make sure that the heat-sink release lever is in the open position. b. Remove the plastic protective cover from the bottom of the heat sink. c.
Installing an adapter 1 2 3 4 Expansion slot cover Raiser-card assembly Expansion slot 1 Adapter 5 6 7 8 Low-profile PCI Express adapter Expansion slot cover Expansion slot 2 Adapter The following illustration shows the locations of the adapter expansion slots.
v You can install a full-height, half-length adapter in slot 2 on the PCI riser card and a full-height, full-length adapter in slot 1 on the PCI riser card. v An optional Remote Supervisor Adapter II SlimLine can be installed only in a dedicated slot on the system board. To install a Remote Supervisor Adapter II SlimLine, see the documentation that is included with that option. v The server supports only 3.3 V and universal PCI adapters.
1 2 Access holes Release tabs 4. Slide the expansion-slot cover out of the PCI low-profile expansion slot or PCI riser-card assembly expansion slot. 5. Install the adapter. The following illustration shows how to install an adapter in a PCI slot on the riser-card assembly. Note: For clarity, the PCI riser-card assembly 1 is shown inverted in the following illustration. 6.
1 2 Access holes Guide 3 4 Release tabs Guide 7. Connect any required cables to the adapter. Attention: v When you route cables, do not block any connectors or the ventilated space around any of the fans. v Make sure that cables are not routed on top of components under the PCI riser-card assembly. v Make sure that cables are not pinched by the server components. 8. Perform any configuration tasks that are required for the adapter. If you have other optional devices to install, do so now.
3. 4. 5. 6. 7. 8. 1 2 3 Attention: In a dc power environment, only trained service personnel other than Lenovo service technicians are authorized to connect or disconnect power to the dc power supply. See the documentation that comes with each dc power supply. Remove the cover (see “Removing the cover” on page 9). Remove the riser-card assembly and the air baffle over the DIMMs. See the User Guide for more information. Locate the ServeRAID-8k-l SAS controller on the system board.
11. Remove the battery from the ServeRAID-8k SAS Controller package. 12. Slide the battery mounting tabs into the battery mounting clips on the server wall that is next to the ServeRAID SAS controller connector. 13. Connect the battery to the ServeRAID-8k SAS Controller. 14. Replace the air baffle over the DIMMs. See the User Guide for more information. 15. Replace the riser-card assembly. If you have other optional devices to install or remove, do so now. Otherwise, go to “Completing the installation.
Installing the cover To install the cover, place it into position and slide it forward. 1 Cover-release latch Connecting the cables The following illustrations show the locations of the input and output connectors on the front and rear of the server.
Rear view 1 2 3 4 5 6 Power cord connector Systems-management Ethernet connector Ethernet connector USB connector 4 USB connector 3 Ethernet connector 2 7 8 USB connector 2 USB connector 1 9 10 11 Video connector Serial connector SAS connector Attention: In a dc power environment, only trained service personnel other than Lenovo service technicians are authorized to connect or disconnect power to the dc power supply.
If you have installed a Remote Supervisor Adapter SlimLine to manage the server remotely, see the documentation comes with the adapter for information about setting up, configuring, and using the adapter. For information about configuring the integrated Gigabit Ethernet controllers, see the User Guide.
Chapter 3. Server controls, LEDs, and power This section describes the controls and light-emitting diodes (LEDs) and how to turn the server on and off. Front view The following illustration shows the controls, light-emitting diodes (LEDs), and connectors on the front of the 3.5-inch model server.
1 2 3 4 Power-on LED Hard disk drive activity LED Information LED Release latch 5 6 7 System-error LED System-locator LED Power-control button The following controls, LEDs, and connectors are on the operator information panel: v Power-control button: Press this button to turn the server on and off manually. v Power-on LED: When this LED is lit and not flashing, it indicates that the server is turned on.
being rebuilt as part of a RAID configuration. When the LED is flashing rapidly (three flashes per second), it indicates that the controller is identifying the drive. CD/DVD-eject button: Press this button to release a CD or DVD from the CD-RW/DVD drive. CD/DVD drive activity LED: When this LED is lit, it indicates that the CD-RW/DVD drive is in use. Rack release latches: Press these latches to release the server from the rack.
supplying adequate DC power to the system. During typical operation, both the ac and dc power LEDs are lit. For any other combination of LEDs, see the Hardware Maintenance Manual on the ThinkServer Documentation DVD. Systems-management Ethernet connector: Use this connector to connect the server to a network for systems-management information control. This connector is active only if you have installed a Remote Supervisor Adapter II SlimLine, and it is used only by the Remote Supervisor Adapter II SlimLine.
Attention: In a dc power environment, only trained service personnel other than Lenovo service technicians are authorized to connect or disconnect power to the dc power supply. See the documentation that comes with each dc power supply. Turning on the server Approximately 5 seconds after the server is connected to power, the power-control button becomes active, and one or more fans might start running to provide cooling while the server is connected to power.
The server can be turned off in any of the following ways: v You can turn off the server from the operating system, if your operating system supports this feature. After an orderly shutdown of the operating system, the server will be turned off automatically. v You can press the power-control button to start an orderly shutdown of the operating system and turn off the server, if your operating system supports this feature.
Chapter 4. Configuring the server Lenovo provides a number of programs to assist you with getting your server up and running quickly. v ThinkServer EasyStartup program This program simplifies the process of installing supported operating systems and device drivers. It is on the ThinkServer EasyStartup DVD provided with your server. For details, see “Using the ThinkServer EasyStartup program.
The ThinkServer EasyStartup program also enables you to save the response file on a USB device or diskette for reuse, and an option that enables you to install an operating systems using the saved response. This option is useful if you intend to install the same operating system on similarly configured ThinkServer servers. Notes: 1.
Installing ThinkServer EasyManage software You can install the ThinkServer® EasyManage Core Server program from the ThinkServer EasyManage CD or you can download and install the program from http://www.lenovo.com/support. After one instance of the ThinkServer EasyManage Core Server has been installed, you can use the console to deploy the agent to other servers and clients on the network.
7. Launch the EasyManage installation. 8. After ThinkServer EasyManage is installed, enable Security and Patch Manager to obtain the LANDesk 8.8 Software Updates. In the console application, click Help -> LANDesk -> Security Updates for a guide to configuring Security and Patch Manager. 9. Install Adobe Flash Player 9 if you plan to use the Management Console functions from the same server on which the Core Server is installed. You can obtain Adobe Flash Player 9 from the Adobe Web site: http://www.adobe.
v View and clear the error log v Change interrupt request (IRQ) settings v Resolve configuration conflicts To start the Configuration/Setup Utility program, complete the following steps: 1. Turn on the server. 2. When the message Press F1 for Configuration/Setup appears, press F1. If an administrator password has been set, you must type the administrator password to access the full Configuration/Setup Utility menu. 3. Follow the instructions on the screen.
v To help ensure signal quality, do not mix drives with different speeds and data rates. v To update the firmware and BIOS code for an optional ServeRAID SAS controller, you must use the IBM ServeRAID Support CD that comes with the ServeRAID option.
Establish a Serial over LAN (SOL) connection to manage servers from a remote location. You can remotely view and change the BIOS settings, restart the server, identify the server, and perform other management functions. Any standard Telnet client application can access the SOL connection. Important: The server Ethernet ports are set to DHCP by default. In order to find your BMC on an existing network, you will need to identify the server by the default hostname.
46 ThinkServer RD120 Types 6444, 6445, 6446, and 6447: Installation Guide
Chapter 5. Solving problems This chapter provides basic troubleshooting information to help you solve some common problems that might occur while you are setting up the server. If you cannot locate and correct the problem using the information in this chapter, see Appendix A, “Getting help and technical assistance,” on page 67, the Hardware Maintenance Manual on the ThinkServer Documentation DVD.
Other beep codes See the Hardware Maintenance Manual on the ThinkServer Documentation DVD for information about other beep codes.
POST error codes The following table provides an abbreviated list of the error codes that might appear during POST. See the Hardware Maintenance Manual on the ThinkServer Documentation DVD for more information about the POST error codes. To check for updated technical information, complete the following steps. Note: Changes are made periodically to the Lenovo Web site. The actual procedure might vary slightly from what is described in this document. 1. Go to: http://www.lenovo.com/support. 2.
EasyStartup problems Table 8. ThinkServer EasyStartup DVD v Follow the suggested actions in the order in which they are listed in the Action Column until the problem is resolved. v See the Hardware Maintenance Manual on the ThinkServer Documentation DVD to determine which components are customer replaceable units (CRU’s) and which fields are field replacable units (FRU’s).
Troubleshooting tables Use the troubleshooting tables to find solutions to problems that have identifiable symptoms. See the Hardware Maintenance Manual on the ThinkServer Documentation DVD for more detailed troubleshooting information. If you cannot find the problem in these tables, run the diagnostic programs (see “Running the diagnostic programs” in the Hardware Maintenance Manual).
v Follow the suggested actions in the order in which they are listed in the Action column until the problem is solved. v See the parts listing in the Hardware Maintenance Manual to determine which components are customer replaceable units (CRU) and which components are field replaceable units (FRU). v If an action step is preceded by “(Trained service technician only),” that step must be performed only by a trained service technician. Symptom Action The CD-RW/DVD drive tray is not working. 1.
Intermittent problems v Follow the suggested actions in the order in which they are listed in the Action column until the problem is solved. v See the parts listing in the Hardware Maintenance Manual to determine which components are customer replaceable units (CRU) and which components are field replaceable units (FRU). v If an action step is preceded by “(Trained service technician only),” that step must be performed only by a trained service technician.
USB keyboard, mouse, or pointing-device problems v Follow the suggested actions in the order in which they are listed in the Action column until the problem is solved. v See the parts listing in the Hardware Maintenance Manual to determine which components are customer replaceable units (CRU) and which components are field replaceable units (FRU). v If an action step is preceded by “(Trained service technician only),” that step must be performed only by a trained service technician.
Memory problems v Follow the suggested actions in the order in which they are listed in the Action column until the problem is solved. v See the parts listing in the Hardware Maintenance Manual to determine which components are customer replaceable units (CRU) and which components are field replaceable units (FRU). v If an action step is preceded by “(Trained service technician only),” that step must be performed only by a trained service technician. Symptom Action The amount of system memory 1.
Microprocessor problems v Follow the suggested actions in the order in which they are listed in the Action column until the problem is solved. v See the parts listing in the Hardware Maintenance Manual to determine which components are customer replaceable units (CRU) and which components are field replaceable units (FRU). v If an action step is preceded by “(Trained service technician only),” that step must be performed only by a trained service technician.
Monitor problems Some Lenovo monitors have their own self-tests. If you suspect a problem with your monitor, see the documentation that comes with the monitor for instructions for testing and adjusting the monitor. If you cannot diagnose the problem, call for service. v Follow the suggested actions in the order in which they are listed in the Action column until the problem is solved.
v Follow the suggested actions in the order in which they are listed in the Action column until the problem is solved. v See the parts listing in the Hardware Maintenance Manual to determine which components are customer replaceable units (CRU) and which components are field replaceable units (FRU). v If an action step is preceded by “(Trained service technician only),” that step must be performed only by a trained service technician.
Optional-device problems v Follow the suggested actions in the order in which they are listed in the Action column until the problem is solved. v See the parts listing in the Hardware Maintenance Manual to determine which components are customer replaceable units (CRU) and which components are field replaceable units (FRU). v If an action step is preceded by “(Trained service technician only),” that step must be performed only by a trained service technician.
v Follow the suggested actions in the order in which they are listed in the Action column until the problem is solved. v See the parts listing in the Hardware Maintenance Manual to determine which components are customer replaceable units (CRU) and which components are field replaceable units (FRU). v If an action step is preceded by “(Trained service technician only),” that step must be performed only by a trained service technician. Symptom Action The power-control button does 1.
v Follow the suggested actions in the order in which they are listed in the Action column until the problem is solved. v See the parts listing in the Hardware Maintenance Manual to determine which components are customer replaceable units (CRU) and which components are field replaceable units (FRU). v If an action step is preceded by “(Trained service technician only),” that step must be performed only by a trained service technician. Symptom Action The server does not turn off. 1.
v Follow the suggested actions in the order in which they are listed in the Action column until the problem is solved. v See the parts listing in the Hardware Maintenance Manual to determine which components are customer replaceable units (CRU) and which components are field replaceable units (FRU). v If an action step is preceded by “(Trained service technician only),” that step must be performed only by a trained service technician. Symptom Action A serial device does not work. 1.
Universal Serial Bus (USB) port problems v Follow the suggested actions in the order in which they are listed in the Action column until the problem is solved. v See the parts listing in the Hardware Maintenance Manual to determine which components are customer replaceable units (CRU) and which components are field replaceable units (FRU). v If an action step is preceded by “(Trained service technician only),” that step must be performed only by a trained service technician.
Press the reset button to reset the server and run the power-on self-test (POST). You might have to use a pen or the end of a straightened paper clip to press the button. The server is designed so that LEDs remain lit when the server is connected to a power source but is not turned on, provided that the power supply is operating correctly. This feature helps you to isolate the problem when the operating system is shut down.
v Follow the suggested actions in the order in which they are listed in the Action column until the problem is solved. v See the parts listing in the Hardware Maintenance Manual to determine which components are customer replaceable units (CRU) and which components are field replaceable units (FRU). v If an action step is preceded by “(Trained service technician only),” that step must be performed only by a trained service technician. LED Description Action PS 2 The power supply in bay 2 has failed.
v Follow the suggested actions in the order in which they are listed in the Action column until the problem is solved. v See the parts listing in the Hardware Maintenance Manual to determine which components are customer replaceable units (CRU) and which components are field replaceable units (FRU). v If an action step is preceded by “(Trained service technician only),” that step must be performed only by a trained service technician. LED Description Action RAID A RAID controller error has occurred. 1.
Appendix A. Getting help and technical assistance If you need help, service, or technical assistance or just want more information about Lenovo products, you will find a wide variety of sources available from Lenovo to assist you. This section contains information about where to go for additional information about Lenovo and Lenovo products, what to do if you experience a problem with your system, and whom to call for service, if it is necessary.
Getting help and information from the World Wide Web On the World Wide Web, the Lenovo Web site has up-to-date information about Lenovo systems, optional devices, services, and support. For general information about Lenovo products or to purchase Lenovo products, go to http:// www.lenovo.com. For support on Lenovo products, go to http://www.lenovo.com/ support. Calling for service During the warranty period, you can get help and information by telephone through the Customer Support Center.
Using other services If you travel with a Lenovo notebook computer or relocate your computer to a country where your desktop, notebook, or server machine type is sold, your computer might be eligible for International Warranty Service, which automatically entitles you to obtain warranty service throughout the warranty period. Service will be performed by service providers authorized to perform warranty service.
70 ThinkServer RD120 Types 6444, 6445, 6446, and 6447: Installation Guide
Appendix B. Notices Lenovo may not offer the products, services, or features discussed in this document in all countries. Consult your local Lenovo representative for information on the products and services currently available in your area. Any reference to a Lenovo product, program, or service is not intended to state or imply that only that Lenovo product, program, or service may be used.
estimated through extrapolation. Actual results may vary. Users of this document should verify the applicable data for their specific environment.
Maximum memory might require replacement of the standard memory with an optional memory module. Lenovo makes no representation or warranties regarding non-Lenovo products and services, including but not limited to the implied warranties of merchantability and fitness for a particular purpose. These products are offered and warranted solely by third parties. Some software might differ from its retail version (if available) and might not include user manuals or all program functionality.
L’etiquette du système respecte la Directive européenne 2002/96/EC en matière de Déchets des Equipements Electriques et Electroniques (DEEE), qui détermine les dispositions de retour et de recyclage applicables aux systèmes utilisés à travers l’Union européenne. Conformément à la directive, ladite étiquette précise que le produit sur lequel elle est apposée ne doit pas être jeté mais être récupéré en fin de vie.
Battery return program This product may contain a lithium or lithium ion battery. Consult your user manual or service manual for specific battery information. The battery must be recycled or disposed of properly. Recycling facilities may not be available in your area. For information on disposal or batteries outside the United States, go to http://www.lenovo.com/lenovo/environment or contact your local waste disposal facility. For Taiwan: Please recycle batteries.
unsorted municipal waste, but use the collection framework available to customers for the return, recycling, and treatment of batteries and accumulators. Customer participation is important to minimize any potential effects of batteries and accumulators on the environment and human health due to the potential presence of hazardous substances. For proper collection and treatment, go to http://www.lenovo.com/lenovo/environment. For California: Perchlorate material - special handling may apply. See http://www.
Avis de conformité à la réglementation d'Industrie Canada Cet appareil numérique de la classe A est conforme à la norme NMB-003 du Canada. Australia and New Zealand Class A statement Attention: This is a Class A product. In a domestic environment this product may cause radio interference in which case the user may be required to take adequate measures.
Einhaltung des Gesetzes über die elektromagnetische Verträglichkeit von Betriebsmittein Dieses Produkt entspricht dem “Gesetz über die elektromagnetische Verträglichkeit von Betriebsmitteln” EMVG (früher “Gesetz über die elektromagnetische Verträglichkeit von Geräten”). Dies ist die Umsetzung der EU-Richtlinie 2004/108/EG (früher 89/336/EWG) in der Bundesrepublik Deutschland. Zulassungsbescheinigung laut dem Deutschen Gesetz über die elektromagnetische Verträglichkeit von Betriebsmitteln, EMVG vom 20.
Lenovo product service information for Taiwan Taiwanese Class A warning statement Chinese Class A warning statement Korean Class A warning statement Appendix B.
80 ThinkServer RD120 Types 6444, 6445, 6446, and 6447: Installation Guide
Index A ac power LED 35 acoustical noise emissions 4 adapter installing 24 slot locations 25 system requirements 25 ASM processor 64 assistance, getting 67 attention notices 3 B baseboard management controller utility programs 45 beep codes 47 C caution statements 3 CD/DVD drive activity LED 35 problems 51 CD/DVD-eject button 35 Configuration/Setup Utility program 42 configuring RAID controller 43 SAS devices 43 the server 39 configuring hardware 39 connectors front 30 rear 31 controller Ethernet configur
installing (continued) microprocessor 18 RAID controller 27 VRM 21 intermittent problems 53 LEDs Ethernet activity 36 Ethernet-link status 36 front 33 rear 35 locator LED 34, 36 problems (continued) hard disk drive 52 intermittent 53 keyboard 54 memory 55 microprocessor 56 monitor 57 optional devices 59 power 60 serial port 61 software 62 solving 47 USB port 63 video 63 M R major components 5 memory installing 10 problems 55 memory module specifications 4 microprocessor heat sink 23 installing 18 probl
thermal material heat sink 23 ThinkServer Web address 2 trademarks 72 troubleshooting chart 51 turning off the server 37 TÜV gloss statement 76 U Universal Serial Bus (USB) problems 63 updating the firmware code 45 USB connector front 34 rear 36 using baseboard management controller utility programs 45 utility program Configuration/Setup 42 RAID Configuration 43 V video connector front 34 rear 36 voltage regulator module installing 21 VRM See voltage regulator module W web site publication ordering 67 su
84 ThinkServer RD120 Types 6444, 6445, 6446, and 6447: Installation Guide
Part Number: 46U0862 Printed in USA (1P) P/N: 46U0862
