Laptop User Manual

•Engineeringchangemanagement-Occasionally,theremightbechangesthatarerequiredafteraproduct

hasbeensold.Lenovooryourreseller,ifauthorizedbyLenovo,willmakeselectedEngineeringChanges

(ECs)availablethatapplytoyourhardware.

Thefollowingitemsarenotcovered:

•ReplacementoruseofpartsnotmanufacturedfororbyLenovoornon-warrantedparts

Note:Allwarrantedpartscontaina7-characteridenticationintheformatFRUXXXXXXX.

•Identicationofsoftwareproblemsources

•CongurationofUEFIBIOSaspartofaninstallationorupgrade

•Changes,modications,orupgradestodevicedrivers

•Installationandmaintenanceofnetworkoperatingsystems(NOS)

•Installationandmaintenanceofprograms

ForthetermsandconditionsoftheLenovoLimitedWarrantythatappliestoyourLenovohardwareproduct,

refertotheSafety,Warranty,andSetupGuidethatcamewithyourcomputer.

Ifpossible,benearyourcomputerwhenyoumakeyourcallincasethetechnicalassistancerepresentative

needstohelpyouresolveacomputerproblem.Pleaseensurethatyouhavedownloadedthemostcurrent

driversandsystemupdates,rundiagnostics,andrecordedinformationbeforeyoucall.Whencallingfor

technicalassistance,pleasehavethefollowinginformationavailable:

•MachineTypeandModel

•Serialnumbersofyourcomputer,monitor,andothercomponents,oryourproofofpurchase

•Descriptionoftheproblem

•Exactwordingofanyerrormessages

•Hardwareandsoftwarecongurationinformationforyoursystem

Telephonenumbers

ForalistoftheLenovoSupportphonenumbersforyourcountryorregion,goto

http://www.lenovo.com/support/phoneorrefertotheSafety,Warranty,andSetupGuidethatcomeswith

yourcomputer.

Phonenumbersaresubjecttochangewithoutnotice.Thelatestphonenumbersareavailableat

http://www.lenovo.com/support/phone.Ifthenumberforyourcountryorregionisnotprovided,contact

yourLenovoresellerorLenovomarketingrepresentative.

Purchasingadditionalservices

Duringandafterthewarrantyperiod,youcanpurchaseadditionalservices,suchassupportforLenovo

andnon-Lenovohardware,operatingsystems,andprograms;networksetupandcongurationservice;

upgradedorextendedhardwarerepairservices;andcustominstallationsservice.Serviceavailabilityand

servicenamemightvarybycountry.

Formoreinformationabouttheseservices,goto:

http://www.lenovo.com/accessories/services/index.html

Chapter11.Gettingsupport151