User Guide

Chapter2.Importantserviceinformation

Thischapterpresentsfollowingimportantserviceinformationthatappliestoallmachinetypessupportedby

thismanual:

•“StrategyforreplacingFRUs”onpage30

–“Strategyforreplacingaharddiskdrive”onpage30

–“Importantnoticeforreplacingasystemboard”onpage30

–“Howtouseerrormessage”onpage30

•“StrategyforreplacingFRUsforCTO,CMV,andGAV”onpage31

–“Productdenition”onpage31

–“FRUidenticationforCTO,CMV,andGAVproducts”onpage31

Important:

BIOSanddevicedriverxesarecustomer-installable.TheBIOSanddevicedriversarepostedonthe

customersupportsitehttp://www.lenovo.com/support

SystemDisassembly/ReassemblyvideosthatshowtheFRUremovalsorreplacements

fortheLenovo

authorizedservicetechniciansareavailableinthefollowingsupportsite:

http://www.lenovoservicetraining.com/ion/

AdvisecustomerstocontacttheCustomerSupportCenterat800-426-7378iftheyneedassistancein

obtainingorinstallinganysoftwarexes,drivers,andBIOSdownloads.

CustomersinCanadashouldcalltheCustomerSupportCenterat800-565-3344forassistanceordownload

information.

CustomersinothercountriescancontacttheirCustomerSupportCentersat

http://www-307 .ibm.com/pc/support/site.wss/document.do?lndocid=MIGR-4HWSE3