Laptop User Manual
Table Of Contents
- Read this first
- Chapter 1. Product overview
- Chapter 2. Using your computer
- Chapter 3. You and your computer
- Chapter 4. Security
- Chapter 5. Recovery overview
- Chapter 6. Replacing devices
- Static electricity prevention
- Replacing the battery
- Replacing the SIM card
- Replacing the hard disk drive
- Replacing the optical drive
- Replacing a PCI Express Mini Card for wireless LAN connection
- Replacing a PCI Express Mini Card for wireless WAN connection
- Replacing a memory module
- Replacing the keyboard
- Replacing the backup battery
- Replacing the thermal fan
- Chapter 7. Advanced configuration
- Chapter 8. Preventing problems
- Chapter 9. Troubleshooting computer problems
- Diagnosing problems
- Troubleshooting
- Computer stops responding
- Spills on the keyboard
- Error messages
- Errors without messages
- Beep errors
- Memory module problems
- Networking problems
- Problems with the keyboard and other pointing devices
- Problems with the display and multimedia devices
- Fingerprint reader problems
- Battery and power problems
- Problems with drives and other storage devices
- A software problem
- Problems with ports and connectors
- Chapter 10. Getting support
- Appendix A. Regulatory information
- Wireless related information
- Export classification notice
- Electronic emission notices
- Federal Communications Commission Declaration of Conformity
- Industry Canada Class B emission compliance statement
- European Union - Compliance to the Electromagnetic Compatibility Directive
- German Class B compliance statement
- Korea Class B compliance statement
- Japan VCCI Class B compliance statement
- Japan compliance statement for products which connect to the power mains with rated current less than or equal to 20 A per phase
- Lenovo product service information for Taiwan
- Appendix B. WEEE and recycling statements
- Appendix C. ENERGY STAR model information
- Appendix D. Notices
- Appendix E. Restriction of Hazardous Substances Directive (RoHS)

•Message:02F6:SoftwareNMIfailed.
Solution:Havethecomputerserviced.
•Message:02F7:Fail-safetimerNMIfailed
Solution:Havethecomputerserviced.
•Message:1802:Unauthorizednetworkcardispluggedin-Poweroffandremovethenetworkcard.
Solution:TheminiPCIExpressnetworkcardisnotsupportedonthiscomputer.Removeit.
•Message:1803:Unauthorizeddaughtercardispluggedin-Poweroffandremovethedaughtercard.
Solution:Thedaughtercardisnotsupportedonthiscomputer.Removeit.
•Message:1805:UnauthorizedWirelessUSBcardispluggedin-PoweroffandremovetheWireless
USBcard.
Solution:TheWirelessUSBcardisnotsupportedonthiscomputer.Removeit.
•Message:2100:InitializationerroronHDD0(MainHDD).
Solution:Theharddiskdriveisnotworking.Havetheharddiskdriveserviced.
•Message:2110:ReaderroronHDD0(MainHDD).
Solution:Theharddiskdriveisnotworking.Havetheharddiskdriveserviced.
•Message:Thepower-onpasswordprompt
Solution:Apower-onpasswordorasupervisorpasswordisset.TypethepasswordandpressEnterto
usethecomputer(referto“Usingpasswords”onpage49).Ifthepower-onpasswordisnotaccepted,a
supervisorpasswordmighthavebeenset.TypethesupervisorpasswordandpressEnter.Ifyoustillsee
thesameerrormessage,havethecomputerserviced.
•Message:Theharddiskpasswordprompt
Solution:Aharddiskpasswordisset.TypethepasswordandpressEntertousethecomputer(referto
“Harddiskpasswords”onpage50
).
•Message:Hibernationerror
Solution:Thesystemcongurationchangedbetweenthetimeyourcomputerenteredhibernationmode
andthetimeitleftthismode,andyourcomputercannotresumenormaloperation.
–Restorethesystemcongurationtowhatitwasbeforeyourcomputerenteredhibernationmode.
–Ifthememorysizehasbeenchanged,re-createthehibernationle.
•Message:Operatingsystemnotfound.
Solution:Verifythefollowing:
–Theharddiskdriveiscorrectlyinstalled.
–Astartablediscisinthedrive.
Ifyoustillseethesameerrormessage,checkthebootsequenceusingThinkPadSetup.
•Message:Fanerror
Solution:Coolingfanhasfailed.Havethecomputerserviced.
•Message:EMM386NotInstalled-UnabletoSetPageFrameBaseAddress.
Chapter9.Troubleshootingcomputerproblems125










