Laptop User Manual
Table Of Contents
- Read this first
- Chapter 1. Product overview
- Chapter 2. Using your computer
- Chapter 3. You and your computer
- Chapter 4. Security
- Chapter 5. Recovery overview
- Chapter 6. Replacing devices
- Static electricity prevention
- Replacing the battery
- Replacing the SIM card
- Replacing the hard disk drive
- Replacing the optical drive
- Replacing a PCI Express Mini Card for wireless LAN connection
- Replacing a PCI Express Mini Card for wireless WAN connection
- Replacing a memory module
- Replacing the keyboard
- Replacing the backup battery
- Replacing the thermal fan
- Chapter 7. Advanced configuration
- Chapter 8. Preventing problems
- Chapter 9. Troubleshooting computer problems
- Diagnosing problems
- Troubleshooting
- Computer stops responding
- Spills on the keyboard
- Error messages
- Errors without messages
- Beep errors
- Memory module problems
- Networking problems
- Problems with the keyboard and other pointing devices
- Problems with the display and multimedia devices
- Fingerprint reader problems
- Battery and power problems
- Problems with drives and other storage devices
- A software problem
- Problems with ports and connectors
- Chapter 10. Getting support
- Appendix A. Regulatory information
- Wireless related information
- Export classification notice
- Electronic emission notices
- Federal Communications Commission Declaration of Conformity
- Industry Canada Class B emission compliance statement
- European Union - Compliance to the Electromagnetic Compatibility Directive
- German Class B compliance statement
- Korea Class B compliance statement
- Japan VCCI Class B compliance statement
- Japan compliance statement for products which connect to the power mains with rated current less than or equal to 20 A per phase
- Lenovo product service information for Taiwan
- Appendix B. WEEE and recycling statements
- Appendix C. ENERGY STAR model information
- Appendix D. Notices
- Appendix E. Restriction of Hazardous Substances Directive (RoHS)
•Message:0182:BadCRC2.EnterThinkPadSetupandloadSetupdefaults.
Solution:ChecksumoftheCRC2settingintheEEPROMisnotcorrect.PressF1togotoThinkPad
Setup.PressFn+F9andthenpressEntertoloadthedefaultsetting.PressFn+F10andthenpress
Entertorestartthesystem.
•Message:0185:Badstartupsequencesettings.EnterThinkPadSetupandloadSetupdefaults.
Solution:ChecksumofthestartupsequencesettingintheEEPROMisnotcorrect.PressF1togoto
ThinkPadSetup.PressFn+F9andthenpressEntertoloadthedefaultsetting.PressFn+F10andthen
pressEntertorestartthesystem.
•Message:0187:EAIAdataaccesserror.
Solution:TheaccesstoEEPROMisfailed.Havethecomputerserviced.
•Message:0188:InvalidRFIDSerializationInformationArea.
Solution:TheEEPROMchecksumisnotcorrect(block#0and1).Thesystemboardshouldbereplaced,
andtheboxserialnumberneedstobereinstalled.Havethecomputerserviced.
•Message:0189:InvalidRFIDcongurationinformationarea.
Solution:TheEEPROMchecksumisnotcorrect(block#4and5).Thesystemboardshouldbereplaced,
andtheUUIDneedstobereinstalled.Havethecomputerserviced.
•Message:0190:Criticallow-batteryerror.
Solution:Thecomputerturnsoff,becausethebatteryislow.Connecttheacpoweradaptertothe
computerandchargethebattery,orreplacethebatterywithafullychargedone.
•Message:0191:SystemSecurity-Invalidremotechangerequested.
Solution:Thesystemcongurationchangehasfailed.Conrmtheoperationandtryagain.Toclearthe
error,entertheThinkPadSetupprogram.
•Message:0199:SystemSecurity-Securitypasswordretrycountexceeded.
Solution:Thismessageisdisplayedifyouenterawrongsupervisorpasswordmorethanthreetimes.
Conrmthesupervisorpasswordandtryagain.Tocleartheerror,entertheThinkPadSetupprogram.
•Message:0200:Harddiskerror.
Solution:Theharddiskisnotworking.Makesuretheharddiskdriveisattachedrmly.RuntheThinkPad
Setupprogram;thenmakesuretheharddiskdriveisnotdisabledontheStartupmenu.
•Message:021x:Keyboarderror.
Solution:Makesurethattherearenoobjectsplacedonthekeyboard,orifyouhaveone,theexternal
keyboard.Turnoffthecomputer,andturnoffallattacheddevices.Turnonthecomputerrst;then
turnontheattacheddevices.
Ifyoustillseethesameerrorcode,dothefollowing:
–Ifanexternalkeyboardisconnected,dothefollowing:
–Makesurethattheexternalkeyboardisconnectedtothecorrectconnector.
–Turnoffthecomputeranddisconnecttheexternalkeyboard;thenturnonthecomputer.Makesure
thatthebuilt-inkeyboardoperatescorrectly.Ifitwas,havetheexternalkeyboardserviced.
–Referto“Diagnosingproblems”onpage121
foradiagnostictestofthecomputer.Ifthecomputer
stopsduringthetest,havethecomputerserviced.
Chapter9.Troubleshootingcomputerproblems123