User Guide ThinkPad T420 and T420i
Notes: Before using this information and the product it supports, be sure to read the following: • Safety and Warranty Guide • Regulatory Notice • “Important safety information” on page vi • Appendix C “Notices” on page 249 The Safety and Warranty Guide and the Regulatory Notice have been uploaded on the Web site. To refer to them, go to http://www.lenovo.com/support, and then click User guides & manuals. Second Edition (October 2011) © Copyright Lenovo 2011.
Contents Read this first . . . . . . . . . . . . . . v Important safety information . . . . . . . . . . vi Conditions that require immediate action . . vii Safety guidelines . . . . . . . . . . . . vii Chapter 1. Product Overview . . . . . . 1 Locating computer controls, connectors, and indicators. . . . . . . . . . . . . . . Front view. . . . . . . . . . . . . Right-side view. . . . . . . . . . . Left-side view . . . . . . . . . . . Bottom view . . . . . . . . . . . . Rear view . . . . . . . . . . . . .
Chapter 4. Security . . . . . . . . . . 89 Attaching a mechanical lock . . . . . . . . . Using passwords. . . . . . . . . . . . . . Passwords and sleep (standby) mode . . . . Typing passwords . . . . . . . . . . . Power-on password . . . . . . . . . . . Hard disk passwords . . . . . . . . . . Supervisor password . . . . . . . . . . Hard disk security . . . . . . . . . . . . . Setting the security chip . . . . . . . . . . . Using a fingerprint reader . . . . . . . . . .
Chapter 10. Troubleshooting computer problems . . . . . . . . . Diagnosing problems . . . . . . . . Troubleshooting . . . . . . . . . . Computer stops responding . . . Spills on the keyboard . . . . . . Error messages . . . . . . . . Errors without messages . . . . . Beep errors . . . . . . . . . . Memory problems . . . . . . . Modem and networking . . . . . Keyboard and other pointing devices Display and multimedia devices . . Fingerprint reader problems. . . . Battery and power . . . . . . .
iv User Guide
Read this first Be sure to follow the important tips given here to continue to get the most use and enjoyment out of your computer. Failure to do so might lead to discomfort or injury, or cause your computer to fail. Protect yourself from the heat that your computer generates. When your computer is turned on or the battery is charging, the base, the palm rest, and some other parts may become hot. The temperature they reach depends on the amount of system activity and the level of charge in the battery.
Protect your computer and data when moving it. Before moving a computer equipped with a hard disk drive, do one of the following, and make sure that the power switch is off or is blinking: • Turn it off. • Press Fn+F4 to put it in sleep (standby) mode • Press Fn+F12 to put it in hibernation mode. This will help to prevent damage to the computer, and possible loss of data. Handle your computer gently.
Conditions that require immediate action Products can become damaged due to misuse or neglect. Some product damage is serious enough that the product should not be used again until it has been inspected and, if necessary, repaired by an authorized servicer. As with any electronic device, pay close attention to the product when it is turned on. On very rare occasions, you might notice an odor or see a puff of smoke or sparks vent from your product. Or you might hear sounds like popping, cracking or hissing.
product are zero. Before you remove the covers from a product equipped with a power cord, always make sure that the power is turned off and that the product is unplugged from any power source. If you have any questions or concerns, contact the Customer Support Center. Although there are no moving parts in your computer after the power cord has been disconnected, the following warnings are required for your safety. CAUTION: Hazardous moving parts. Keep fingers and other body parts away.
Extension cords and related devices Ensure that extension cords, surge protectors, uninterruptible power supplies, and power strips that you use are rated to handle the electrical requirements of the product. Never overload these devices. If power strips are used, the load should not exceed the power strip input rating. Consult an electrician for more information if you have questions about power loads, power requirements, and input ratings.
External devices CAUTION: Do not connect or disconnect any external device cables other than Universal Serial Bus (USB) and 1394 cables while the computer power is on; otherwise, you might damage your computer. To avoid possible damage to attached devices, wait at least five seconds after the computer is shut down to disconnect external devices. Batteries DANGER Personal computers manufactured by Lenovo contain a coin cell battery to provide power to the system clock.
• Keep it away from children. • Do not drop the battery pack. Do not put the battery pack in trash that is disposed of in landfills. When disposing of the battery, comply with local ordinances or regulations. The battery pack should be stored at room temperature, charged to approximately 30 to 50% of capacity. We recommend that battery pack be charged about once per year to prevent overdischarge. Lithium coin cell battery notice DANGER Danger of explosion if battery is incorrectly replaced.
from using the keyboard by lifting your hands from the palm rest; and be careful not to use the keyboard for any extended length of time. • Do not operate your computer or charge the battery near flammable materials or in explosive environments. • Ventilation slots, fans and/or heat sinks are provided with the product for safety, comfort, and reliable operation. These features might inadvertently become blocked by placing the product on a bed, sofa, carpet, or other flexible surface.
DANGER • Connect and disconnect cables as described in the following procedures when installing, moving, or opening covers on this product or attached devices. To connect: 1. Turn everything OFF. 2. First, attach all cables to devices. 3. Attach signal cables to connectors. 4. Attach power cords to outlets. 5. Turn devices ON. To disconnect: 1. Turn everything OFF. 2. First, remove power cords from outlets. 3. Remove signal cables from connectors. 4. Remove all cables from devices.
• Use of controls or adjustments or performance of procedures other than those specified herein might result in hazardous radiation exposure. DANGER Some laser products contain an embedded Class 3A or Class 3B laser diode. Note the following. Laser radiation when open. Do not stare into the beam, do not view directly with optical instruments, and avoid direct exposure to the beam. Liquid crystal display (LCD) notice CAUTION: For products with mercury-containing fluorescent lamps (i.e.
DANGER Do not connect phone line while using tablet mode. Notice for users in the U.S.A. Many PC products and accessories contain cords, cables or wires, such as power cords or cords to connect the accessory to a PC.
xvi User Guide
Chapter 1. Product Overview This chapter provides information about the locations of connectors, locating important product information, computer features, specifications, operating environment, and preinstalled software programs.
Front view Figure 1.
If your computer stops responding, and you cannot turn it off, press and hold the power switch for 4 seconds or more. If the system is still not reset, remove the ac power adapter and the battery. 3 Fingerprint reader Some models have a fingerprint reader. The fingerprint authentication technology enables you to use your fingerprint to start the computer and enter the ThinkPad Setup. For details, refer to the instructions in “Using a fingerprint reader” on page 97.
10 Integrated camera Some models have an integrated camera. By using this camera, you can take pictures or hold a video conference. For more information about how to use the camera, refer to “Using an integrated camera” on page 78. 11 ThinkLight You can use your computer under less than perfect lighting conditions. To illuminate the keyboard, turn on the ThinkLight® by pressing Fn+PgUp. To turn it off, press Fn+ PgUp again.
Right-side view Figure 2. ThinkPad T420/T420i right-side view 1 1 Security keyhole 2 USB connector 3 eSATA/USB combo connector 4 ExpressCard slot 5 Media card reader slot 6 Wireless radio switch 7 Serial Ultrabay enhanced 8 Combo audio jack Security keyhole Your computer comes with a security keyhole. You can purchase a security cable and lock to fit this keyhole.
For details, refer to the instructions in “Using the media card reader” on page 79. 5 Media card reader slot Depending on the model, your computer may have a media card reader slot. The media card reader supports the following cards: • SD card • SDHC card • SDXC card • MultiMediaCard Note: Your computer does not support CPRM feature for SD card. For details, refer to the instructions in “Using the media card reader” on page 79.
Left-side view Figure 3. ThinkPad T420/T420i left-side view 1 1 Fan louvers (left) 2 Monitor connector 3 Ethernet connector 4 DisplayPort connector 5 USB connector (left) 6 Smart card slot Fan louvers (left) The internal fan and louvers enable air to circulate in the computer and cool the central processor. Note: To avoid impeding airflow, do not place any obstacle in front of the fan.
Two indicators, to the lower right and left of the connector, show the status of the network connection. When your computer connects to a LAN and a session with the network is available, the lower right indicator is solid green. While data is being transmitted, the lower left indicator blinks yellow. For details, refer to the instructions in “Access Connections” on page 20.
1 1 SIM card slot 2 Battery 3 Docking connector 4 Memory-upgrade slot 5 Hard disk drive or solid state drive 6 PCI Express Mini Card slot for wireless WAN card or mSATA solid state drive SIM card slot If your computer has a wireless WAN feature, it may require a SIM (Subscriber Identification Module) card to establish a wireless WAN (Wide Area Network) connections. Depending on the country of delivery, the SIM card may be already installed in the SIM card slot.
Rear view Figure 5. ThinkPad T420/T420i rear view. 1 Modem connector or IEEE 1394 2 Always On USB connector (rear) 3 Power jack 4 Fan louvers (rear) 1 Modem connector or IEEE 1394 • If your computer has a modem connector, connect your computer to a telephone line with the modem connector. For details, refer to the instructions in “Dialup connections” on page 68.
4 Fan louvers (rear) The internal fan and louvers enable air to circulate in the computer and cool the central processor. Note: To avoid impeding airflow, do not place any obstacle in front of the fan. Status indicators The status indicators show the current status of your computer. System-status indicators 1 Device Access A hard disk drive or an optional drive, such as a drive in the Ultrabay, is being used to read or write data.
moving the cursor. To enable or disable this mode, press ScrLk. Not all application programs support this function. Power-status indicators The computer has status indicators that show the mode (sleep/standby, hibernation, or normal), ac power status, the status of the battery. The following shows the location and the meaning of the indicators: 1 Sleep (standby in Windows XP) status • Green: The computer is in sleep (standby) mode.
If your computer is shipped with a Bluetooth feature, a wireless LAN feature, a wireless WAN feature, and a WiMAX feature, you can use the following indicators: 3 Bluetooth status • Green: The feature is on, and the radio link is ready for use, or the data is being transmitted. • Off: The Bluetooth feature is disabled. 4 Wireless LAN/Wireless WAN/WiMAX status • Green: The wireless LAN feature (the 802.11b/g Standard, 802.11a/b/g or 802.11n draft 2.
You can find the machine type and model of your computer in the label as shown below: FCC ID and IC Certification number label There is no FCC ID or IC Certification number for the PCI Express Mini Card shown on the enclosure of your computer. The FCC ID and IC Certification number label is affixed on the card installed in the PCI Express Mini Card slot of your computer.
If no integrated wireless PCI Express Mini Card has been preinstalled in your computer, you can install one. To do this, follow the procedure in “Installing and replacing a PCI Express Mini Card for wireless LAN/WiMAX connection” on page 130 or “Installing and replacing the PCI Express Mini Card for wireless WAN” on page 137. Certificate of Authenticity label The Certificate of Authenticity label for the preinstalled operating system is attached.
The Certificate of Authenticity of your computer is shown as below: Features Processor • To see the system properties of your computer, click Start, right-click Computer (in Windows XP, My Computer); then from the pull down menu select Properties. Memory • Double data rate 3 (DDR3) synchronous dynamic random access memory Storage device • 2.5-inch (7 mm height) solid state drive or 2.5-inch (7 mm or 9.
• Speaker mute button • Microphone mute button Interface • External monitor connectors (VGA and DisplayPort) • Combo audio jack (stereo headphone or headset) • 2 Universal Serial Bus (USB) connectors • 1 Always On USB connector • 1 eSATA/Universal Serial Bus (USB) connector (on some models) • IEEE 1394 connector (on some models) • RJ11 Modem connector (on some models) • RJ45 Ethernet connector • Serial Ultrabay enhanced • ExpressCard slot • 4-in-1 digital media card reader (SD/SDHC/SDXC/MMC) • Smart card re
Battery pack • Lithium-ion (Li-Ion) battery pack Battery life • For percentage of remaining battery power, see the Power Manager Battery Gauge in the task bar. • The Power Manager also displays a green, yellow and red indication. A battery under warranty with a red indication is eligible for a warranty replacement. Operating environment This section provides information about your computer operating environment.
• “Active Protection System” on page 21 • “Client Security Solution” on page 21 • “Fingerprint Software” on page 21 • “Lenovo ThinkVantage Tools” on page 22 • “Lenovo ThinkVantage Toolbox” on page 22 • “Message Center Plus” on page 22 • “Password Manager” on page 23 • “Power Manager” on page 23 • “Presentation Director” on page 23 • “Product Recovery” on page 23 • “Rescue and Recovery” on page 23 • “System Update” on page 24 • “ThinkVantage GPS” on page 24 Note: To learn more about
Table 1. Applications on Lenovo ThinkVantage Tools (continued) Application Icon name System Update Update and Drivers ThinkVantage GPS GPS • You can also get the applications from the Control Panel. Click Start ➙ Control Panel. Depending on the application you want to access, click the corresponding section and then click the corresponding green text.
By switching between location profiles as you move your computer from place to place, you can quickly and easily connect to a network with no need to reconfigure your settings manually and restart the computer each time. To open the Access Connections program, do the following: • For Windows 7: See “Accessing applications in Windows 7” on page 19. • For Windows Vista® and Windows XP: Click Start ➙ All Programs ➙ ThinkVantage ➙ Access Connections.
Lenovo Solution Center Note: Depending on the date when your computer was manufactured, your computer is preinstalled with either the Lenovo Solution Center program or the Lenovo ThinkVantage Toolbox program for diagnostic purposes. For additional information about the Lenovo ThinkVantage Toolbox program, see “Locating computer controls, connectors, and indicators” on page 1. The Lenovo Solution Center program enables you to troubleshoot and resolve computer problems.
in the event of a problem and automatically diagnose and resolve potential problems with your computer. The Message Center Plus can also provide messages about new updates available to keep your computer current. Password Manager The Password Manager program enables users to manage and remember all their sensitive and easy-to-forget application and Web site login information, such as user IDs, passwords, and other personal information.
SimpleTap The SimpleTap program provides you with a quick way to customize some basic computer settings such as muting the speakers, adjusting the volume, locking the computer operating system, launching a program, opening a Web page, opening a file, and so on. To start the SimpleTap program, do any of the following: • Click the SimpleTap icon on the desktop. • Double-tap on the touch pad using two fingers. • Press the blue ThinkVantage button.
Chapter 2. Using your computer Your computer is powerful and is loaded with features and applications. Use it to accomplish anything, any day, any time.
• To conserve power, or to suspend operation without exiting applications or saving files, see “Power-saving modes” on page 39. • To achieve the best balance between performance and power saving, create and apply power plans (in Windows XP, power schemes) by use of Power Manager. • If your computer will be turned off for an extended period of time, you can prevent battery power from draining by removing the battery. For more information about using the battery, see “Power management” on page 38.
• Also recovery tool is provided on your computer hard disk or solid state drive. For more information, see Chapter 5 “Recovery overview” on page 103. Print the following sections and keep them with your computer in case you are unable to access this online help when necessary. • “Installing a new operating system” on page 169 • “Computer stops responding” on page 202 • “Power problems” on page 226 Special keys and buttons Your computer has several special keys and buttons.
If the numeric keypad is enabled, press and hold Shift to use the cursor- and screen-control keys temporarily. Note: The functions of the cursor- and screen-control keys are not printed on the keys. Function key combinations By setting the function keys, you can change operational features instantly. To use this function, press and hold the Fn key (1); then press one of the function keys (2).
Power conservation • Fn+F3 Select a power plan (in Windows XP, power scheme) that has been created by Power Manager, or adjust the power level by using the slider control. When you press this combination of buttons, a panel for selecting a power plan (in Windows XP, power scheme) or adjusting the power level appears. Note: If you have logged on with an administrator user ID in Windows XP, and you press Fn+F3, the panel for selecting a power scheme appears.
Apply a presentation scheme directly, with no need to start Presentation Director. To disable this function and use the Fn+F7 key combination for switching a display output location, start Presentation Director, and change the settings. Click Start ➙ All Programs ➙ ThinkVantage ➙ Presentation Director. Note: If your computer is a Windows 7 model, it does not support presentation schemes, however the Fn+F7 key combination may still be used to switch display output location.
Launching the camera and audio settings • Fn+F6 If you press Fn+F6, the camera and audio settings window is opened and the camera preview is turned on. From this window, you can change the camera and audio settings. Note: The Camera settings area only appears if your computer has an integrated camera. For more information, see “Using an integrated camera” on page 78. Other functions • Fn+PgUp: Turn the ThinkLight on. To turn it off, press Fn+PgUp again.
Volume and mute buttons You can adjust the sound level of the built-in speakers by using the following three buttons: 1 2 Speaker mute button Volume control button 3 Microphone mute If you mute the sound and then turn off your computer, the sound will remain muted when you turn on your computer again. To turn on the sound, press the plus (+) or minus (-) button. Setting the volume Each device has volume controls, which you can set.
volume, move the volume control slider up or down. To turn off the sound, select Mute speakers (in Windows Vista and Windows XP, Mute). • The names of windows or fields are slightly different depending on the operating system you use. • For details about controlling volume, refer to your Windows online help.
2 Application key To display the shortcut menu for an object, select the object on the desktop or within an application and then press this key. Using the UltraNav pointing device Your computer may come with the UltraNav pointing device. The UltraNav consists of the TrackPoint and the touch pad, each of which is itself a pointing device with both basic and extended functions.
If you are not familiar with the TrackPoint, these instructions will help you get started: 1. Place your hands in the typing position, and press gently with either index finger on the pointing stick in the direction in which you want the pointer to move. To move the pointer, press the pointing stick away from you to move it up, toward you to move it down, to one side or the other to move it sideways. Note: The pointer might drift. This is not a defect.
Note: If you replace the keyboard, a new keyboard is shipped with the default cap. If you wish, you can keep the cap from your old keyboard and use it on the new one. Using the touch pad The touch pad consists of a pad (1) and two click buttons below the TrackPoint buttons at the bottom of the keyboard. To move the pointer (4) on the screen, slide your fingertip over the pad in the direction in which you want the pointer to move.
2. Click Manage Settings to open the Mouse properties window. 3. Click the UltraNav tab and proceed to customizing the touch pad. For details, refer to the Help in the Utility. Behavior of the UltraNav and an external mouse By default, the TrackPoint and the touch pad are set to Enabled. Note: If you want to attach an external mouse to a USB connector, select “Disabled.
5. Click OK or Apply. 6. If your computer is a Windows 7 model, click Show hidden icons in the task bar. The UltraNav icon is displayed. To add it to the task bar permanently, click Customize and proceed to customize the settings. You can now change the properties of UltraNav by clicking the UltraNav icon on the system tray. Power management When you need to use your computer away from electrical outlets, you depend on battery power to keep your computer running.
• You can charge the battery when the ac power adapter is connected to the computer and the battery is installed. You need to charge it in any of the following conditions: – When you purchase a new battery – If the battery status indicator starts blinking – If the battery has not been used for a long time Before you charge the battery, make sure that its temperature is at least 10°C (50°F).
Introducing the power-saving modes • Screen blank. The computer display requires considerable battery power. To turn off power to the display, do as follows: 1. Press Fn+F3. A panel for selecting a power plan (in Windows XP, power scheme) appears. 2. Select Power off display (keep current power plan) (in Windows XP, keep current power scheme). Notes: You can also turn off the computer display as follows: 1. Press Fn+F3. A panel for selecting a power plan (in Windows XP, power scheme) appears. 2.
Enabling the battery alarm You can program your computer so that when the battery power falls below a certain level, three events occur: the alarm goes off, a message is displayed, and the LCD is turned off. Do as follows: 1. Start Power Manager. 2. Click the Global Power Settings tab. 3. For Low battery alarm or Critically low battery alarm, set the percentage of the power level and set the action.
DANGER Only recharge the battery pack strictly according to instructions included in the product documentation. DANGER Do not put the battery pack in trash that is disposed of in landfills. When disposing of the battery, comply with local ordinances or regulations and your company's safety standards. DANGER There is a danger of an explosion if the backup battery is incorrectly placed. The lithium battery contains lithium and can explode if it is not properly handled, or disposed of.
Wireless connections Wireless connection is the transfer of data without the use of cables by means of radio waves only. Depending on the frequency used for data transmission, the area covered, or the type of the device used for data transfer, the following categories of wireless networks may be available to you: Wireless LAN A wireless local area network covers a relatively small geographic area, such as an office building or a house. Devices based on the 802.11 standards can connect to this network.
Note: Before you start setting up wireless networking connections by using Access Connections, obtain a Network Name (SSID) and your encryption information from your network administrator. Access Connections, a connectivity assistant program, can easily enable one network adapter and disable the other adapters on demand. After setting up your wireless networking connection, you can use the program to quickly switch the network settings.
For Windows XP If your computer is equipped with the Integrated Bluetooth features, you can enable or disable the features by pressing Fn+F5. If you press Fn+F5, a list of wireless features is displayed. You can enable or disable the Bluetooth features with a single click. In Windows XP, you can use either ThinkPad Bluetooth with Enhanced Data Rate Software, or the Microsoft Bluetooth software. By default, ThinkPad Bluetooth with Enhanced Data Rate Software is installed on your computer.
2. For Windows XP, go to Bluetooth Tasks and double-click View devices in range. A list of the devices on which Bluetooth has been enabled appears. 3. Click the device to which you want access.
Installing the Microsoft Bluetooth software in Windows XP If you want to use the Microsoft Bluetooth software, do as follows: First uninstall the ThinkPad Bluetooth with Enhanced Data Rate Software. 1. Turn Bluetooth power off. 2. Click Start ➙ Control Panel. 3. Click Add or Remove Programs. 4. Select ThinkPad Bluetooth with Enhanced Data Rate Software; then click Change/Remove to uninstall the software. 5. Follow the instructions on the screen. Next install the Microsoft Bluetooth software as follows: 1.
4. Double-click Bluetooth Radios to extract the Bluetooth Radios device tree. 5. Double-click the ThinkPad Bluetooth with Enhanced Data Rate icon to open the Properties window. 6. Click the Driver tab; then click Update Driver. 7. Click No, not this time, and then click Next. 8. Select Install from a list or specific location (Advanced), and then click Next. 9. Select Don't search. I will choose the driver to install; then click Next. 10. Select the driver that has no “Digital Signed” icon; then click Next.
– No signal – Signal level 1 – Signal level 2 – Signal level 3 Note: For more information about Access Connections Gauge, see the Help in Access Connections. Access Connections icon and wireless status icon The Access Connections icon displays general connection status. The wireless status icon displays the signal strength and status of your wireless connection.
You can also enable or disable the feature by the following procedures. To enable the wireless feature, do as follows: 1. Click the Access Connections wireless status icon in the system tray. 2. Click Power On Wireless Radio. To disable the wireless feature, do as follows: • Click the Access Connections wireless status icon in the system tray. • Click Power Off Wireless Radio. Notes: • You can use the wireless radio switch to disable the wireless radio of all the wireless devices on your computer.
• MNP2-4 (Microcom error correction) • V.42 (error-correcting procedures for DCEs using asynchronous automatic dialing and control) Data compression protocols • V.42bis (DCE data compression) • V.44 • MNP5 (Microcom data compression) Miscellaneous protocols • V.8 (startup sequence) • V.80 (video phone) • Fast Connect Note: This function can work only if the phone line and server equipment at your ISP (Internet Service Provider) access point are compatible with it. Check with your telephone company and ISP.
Command format All commands except A/ must begin with the prefix AT, followed by the command letter, and must end with the Enter key. Spaces are allowed in the command string to increase readability, but the modem ignores them while executing a command. All commands may be typed in either uppercase or lowercase, but not in mixed case. A command issued without a parameter is considered to have parameter “0”. Examples: ATL[Ent er] This command causes your modem to lower the volume from its speaker.
Table 3. Modem command list (continued) attempt a LAPM connection and then MNP connection. Failure to make a reliable connection results in the modem hanging up. 3: Selects auto reliable mode and forces &Q5 (the modem will try to negotiate an error corrected link). This operates the same as \N2 except failure to make a reliable connection results in the modem falling back to the speed buffered normal mode.
Table 3. Modem command list (continued) 7: Reports modem data pump model and internal code revision. 8: Reports the date and the time of the modem driver build. 9: Reports Country.
Table 3. Modem command list (continued) 3: Upon connection, the modem reports DCE speed and the error correction protocol. X Extended Result Codes X 0: CONNECT result code is given upon entering online data state. Dial tone and busy detection reporting are disabled. 1: CONNECT result code is given upon online data state. Dial tone and busy detection reporting are disabled. 2: CONNECT result code is given upon entering online data state.
Table 3. Modem command list (continued) Automatic answer is disabled while DTR remains off. &K Flow Control &K[] &K 0: Disables flow control. 3: Enables RTS or CTS flow control. 4: Enables XON or XOFF flow control. 5: Included for compatibility only and has no effect other than returning an OK result code. 6: Included for compatibility only and has no effect other than returning an OK result code.
Table 3. Modem command list (continued) D Dial D 0 - 9: DTMF digits 0 to 9. A - D: DTMF digits A to D. L: Redial last number. P: Select pulse dialing. T: Select tone dialing. W: Wait for dial tone. *: The “star” digit. # : The “gate” digit. !: Flash. @: Wait for silence. $: Wait for credit card dialing tone before continuing with the dial string. &: Wait for credit card dialing tone before continuing with the dial string. ,: Dial pause. ;: Return to command state.
Table 3. Modem command list (continued) M Speaker Control M[] 0: Speaker off. 1: Speaker on during call establishment, but off when receiving carrier. 2: Speaker on. 3: Speaker is off when receiving carrier and during dialing, but on during answering. &G Select Guard Tone &G[] &G 0 to 2: Included for compatibility only and has no effect other than returning an OK result code.
Table 3. Modem command list (continued) +PMHT Modem-on-Hold Timer +PMHT= +PMHT 0: Deny modem-on-hold Request. 1: Grant MOH with 10 sec. timeout. 2: Grant MOH with 20 sec. timeout. 3: Grant MOH with 30 sec. timeout. 4: Grant MOH with 40 sec. timeout. 5: Grant MOH with 1 min. timeout. 6: Grant MOH with 2 min. timeout. 7: Grant MOH with 3 min. timeout. 8: Grant MOH with 4 min. timeout. 9: Grant MOH with 6 min. timeout. 10: Grant MOH with 8 min. timeout. 11: Grant MOH with 12 min. timeout.
Table 3. Modem command list (continued) +PSS Use Short Sequence +PSSS= +P 0: The modem decides whether or not to use the short startup procedures. 1: Reserved. 2: Force the use of the full startup procedures on the next and subsequent connections independent of the setting of the +PQC command. -QCPC Force Full Startup Procedure Next Connection -QCPCC -QCP -QCPS Enable Quick Connect Profile Save -QCPSS= -QCP 0: Do not allow the quick connect profile to be saved.
Table 4. Modem result codes (continued) 4 ERROR Sent during an attempt to execute a command line if any of the following conditions occur: 1. The command line contains a syntax error. 2. The modem cannot execute a command contained in the command line, i.e., the command does not exist or is not supported. 3. A command parameter within the command line is outside the permitted range. For X0, X1, X2, and X3, this message is sent instead of DELAYED and BLACKLISTED.
Table 4. Modem result codes (continued) 23 CONNECT 1200TX/75RX The modem has established a V.23 answer connection and line speed reporting is enabled. 24 DELAYED For X4, sent when a call fails to connect and the number dialed is considered “delayed” due to country blacklisting requirements. 32 BLACKLISTED For X4, sent when a call fails to connect and the number dialed is considered “blacklisted.” 33 FAX A fax modem connection is established in a facsimile mode.
Table 4. Modem result codes (continued) 63 CONNECT 26400 The modem has connected to the line, the DTE speed is 26400 bps and DTE speed reporting is enabled. 64 CONNECT 28800 The modem has connected to the line and either the line speed is 28800 bps and DCE speed reporting is enabled, or the DTE speed is 28800 bps and DTE speed reporting is enabled. 66 +DR: ALT The modem has connected to the line in MNP Class 5 and +DR: message reporting is enabled. (See S95, Wn, and Xn.) 67 +DR: V.
Table 4. Modem result codes (continued) 145 +MCR: V90 The modem has connected to the line with ITU-T V.90 modulation and modulation reporting is enabled. (See +MR, S95 and Xn.) 150 +MRR: 32000 The modem has connected to the line at 32000 bps and carrier reporting is enabled. (See S95 and Xn.) 151 +MRR: 34000 The modem has connected to the line at 34000 bps and carrier reporting is enabled. (See S95 and Xn.
Table 4. Modem result codes (continued) 174 CONNECT 50000 The modem has connected to the line at 50000 bps and DCE speed reporting is enabled. 175 CONNECT 52000 The modem has connected to the line at 52000 bps and DCE speed reporting is enabled. 176 CONNECT 54000 The modem has connected to the line at 54000 bps and DCE speed reporting is enabled. 177 CONNECT 56000 The modem has connected to the line at 56000 bps and DCE speed reporting is enabled.
Table 4. Modem result codes (continued) 198 +MRR: 33333* The modem has connected to the line at 33333 bps and carrier reporting is enabled. (See S95 and Xn.) 199 +MRR: 34667* The modem has connected to the line at 34667 bps and carrier reporting is enabled. (See S95 and Xn.) 200 +MRR: 37333* The modem has connected to the line at 37333 bps and carrier reporting is enabled. (See S95 and Xn.) 201 +MRR: 38667* The modem has connected to the line at 38667 bps and carrier reporting is enabled.
Table 5. S registers Register Description Range Units S0 Number of Rings to Automatic Answer.
Using dialup connection If you sometimes have to dial in to one or more networks from remote sites, such as hotels or offices, you will need to start by setting up in your computer a profile for each site you dial from and a profile for each network you dial in to. For details on setting up network and dial-up connections, refer to Windows online help. Dialup connections To use the built-in modem, start Access Connections.
Your built-in modem is a worldwide modem and can be used in any region where Postal Telegraph and Telephone (PTT) type approval has been obtained. You can change the modem setting as needed for the region where you use the modem. For more information on the use of the built-in modem in a specific region, contact the Customer Support Center in that region.
4. Click Advanced settings, select the On Screen Display tab, and then click Num Lock Settings. 5. The setting window opens. 6. Follow the instructions on the screen. For Windows Vista: 1. Right-click on the desktop, and click Personalize. 2. Click Display Settings. 3. Click Advanced Settings, select the On Screen Display tab, and then click Num Lock Settings. 4. The setting window opens. 5. Follow the instructions on the screen. For Windows XP: 1. Right-click on the desktop, and click Properties.
2. Turn on the external monitor. 3. If this is the first time the external monitor has been connected, the New Display Detected dialog box opens. Select one of the following, and then click OK. • Duplicate my desktop on all displays (mirrored) • Show different parts of my desktop on each display (extended) • Show my desktop on the external monitor only Note: If your computer cannot detect the external monitor, the New Display Detected dialog box does not open. For details, refer to the Windows online help.
10. Click Update Driver. 11. Click Browse my computer for driver software, and then click Let me pick from a list of device drivers on my computer. 12. Clear the Show compatible hardware check box. 13. Select Manufacturer and Model for your monitor. If you cannot find your monitor in the list, stop the installation of this driver and use the driver shipped with your monitor. 14. After updating the driver, click Close. 15. Click OK.
5. Click the Settings tab. 6. Click Advanced. 7. Click the Monitor tab. Check the monitor information window to make sure that the monitor type is correct. If it is, click OK to close the window; otherwise do as follows. 8. If more than two monitor types are displayed, select Default Monitor. 9. Click Properties. 10. Click the Driver tab. 11. Click Update Driver. The Hardware Update Wizard appears. 12. Click No, not this time, and then click Next. 13.
2. Right-click on the desktop and select NVIDIA Control Panel. The NVIDIA Control Panel opens. 3. In the Select a Task navigation pane at left under Display, click Set up multiple displays. 4. In Windows 7 and Windows Vista, right-click on the Verify your display configuration, and then select either the Clone Mode or the Primary. In Windows XP, select a multi-display mode. 5. Click OK. For a computer that has the Intel display adapter: 1. Press Ctrl+Alt+F12.
You can create a presentation scheme by following the instructions of the Presentation Director, with the projector attached to your computer. You can save the scheme for a future presentation with the same equipment. Playing sound Your projector might have one or more audio-input connectors. To project sound, you will need to attach the combo audio jack on your computer to these connectors, using an audio cable (commercially available).
7. Click OK to apply the changes. Note: To change the color settings, right-click on the desktop, and click Screen resolution. Click Advanced Settings, select the Monitor tab, then set Colors For Windows Vista: 1. Connect the external monitor to the monitor connector; then connect the monitor to an electrical outlet. 2. Turn on the external monitor. 3. If this is the first time the external monitor has been connected, the New Display Detected dialog box opens.
NVIDIA Optimus Graphics enables a dynamic switch, that is, a switch with no need to restart your computer between High Performance and Energy Saving Graphics. Note: To use the DisplayPort feature or DVI monitor on the docking station, you need to switch to High Performance Graphics. Switching the Graphics Processing Unit If your computer supports NVIDIA Optimus Graphics, the Graphics Processing Unit is switched automatically depending on the settings of the power plan you use.
Beam Forming feature A built-in dual array digital microphone is mounted at the top of the display. Whereas a conventional single-element microphone captures sounds from all around, the built-in dual array digital microphone is designed to capture the sound from an exceptionally limited angle, through the combination of a specialized microphone array with a capability of digital signal processing.
Note: Avoid using your computer in dark conditions for prolonged periods. It is bad for your eyes. Using the optical drive Note: Your computer support only the MultiBurner driver. MultiBurner drive This drive can read DVD-ROM discs, DVD-R discs, DVD-RAM discs, DVD-RW discs, and all types of CDs, such as CD-ROM discs, CD-RW discs, CD-R discs, and audio CDs. In addition, it can record on DVD-R discs, DVD-RW discs, type II DVD-RAM discs, CD-RW standard and high speed discs, and CD-R discs.
For information about the location of the ExpressCard slot, flash media card reader slot, and smart card slot, see “Locating computer controls, connectors, and indicators” on page 1. To insert a 34 mm-wide ExpressCard into the ExpressCard slot, do the following: • Make sure that the card is correctly oriented. • Push the slot cover, and insert the card into the slot with the notched edge facing upward. Then press the card firmly into the connector.
• Select corresponding item to eject the card from the Windows operating system. • Press the card to eject it from your computer. • Remove the card from your computer and store it safely for future use. For Windows Vista and Windows XP: • Click the Safely Remove Hardware icon in the task bar • Select corresponding item to eject the card from the Windows operating system. • Press the card to eject it from your computer. • Remove the card from your computer and store it safely for future use.
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Chapter 3. You and your computer This chapter provides you information about accessibility and traveling with your computer. This chapter contains the following topics: • “Accessibility and comfort” on page 83 • “Traveling with your computer” on page 86 Accessibility and comfort Because your computer enables you to work in so many places, it is important that you remain attentive to good posture, good lighting and proper seating.
clean and set the brightness to levels that enable you to see the screen clearly. Press Fn+Home or End to adjust display brightness. Head Position: Keep your head and neck in a comfortable and neutral (vertical, or upright) position. Chair: Use a chair that gives you good back support and seat height adjustment. Use chair adjustments to best suit your desired posture. Arm and Hand Position: If available, utilize chair arm rests or an area on your working surface to provide weight support for your arms.
Accessibility information Lenovo is committed to providing people with disabilities greater access to information and technology. As a result, the following information provides ways to help users that have hearing, vision, and mobility limitations get the most out of their computer experience. Assistive technologies enable users to access information in the most appropriate way.
To disable the FullScreen Magnifier function, click the FullScreen Magnifier icon and select Exit or press Fn+Spacebar. Traveling with your computer When you travel abroad, your computer can help you feel more at home and at ease. With your own computer and its files, you can be confident about gathering and offering information to clients and coworkers. Travel tips Use the following travel tips to travel more confidently and efficiently with your computer. 1.
• An adapter to connect to a phone line in that country Other items you may wish to consider • ThinkPad AC/DC Combo Adapter • External storage device • Phone line splitter, in case you need to dial manually or use your modem without disconnecting the phone line Chapter 3.
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Chapter 4. Security This chapter provides information about how to protect your computer from theft and unauthorized use.
• “Power-on password” on page 90 • “Hard disk security” on page 95 • “Supervisor password” on page 93 Passwords and sleep (standby) mode If you have set passwords and you put your computer into sleep (standby) mode by pressing Fn+F4, the procedure for resuming operation is as follows: • You are not prompted to type the password when resuming operation. • If any hard disk or the solid state drive has a hard disk password, it is unlocked automatically when you resume operation.
9. Press Enter once to move to the next line. Retype the password you just entered, to verify it. 10. Commit your password to memory. Note: You might want to note your power-on password in a safe place. Otherwise, if you forget it, you have to take your computer to a Lenovo reseller or a marketing representative to have the password canceled. 11. Press F10 to exit. 12. Select Yes in the Setup Confirmation window.
• If you set a hard disk password of over seven characters, the hard disk drive can be used only with a computer that can recognize a hard disk password of over seven characters. If you then install the hard disk drive in a computer that cannot recognize a hard disk password that contains more than seven characters, you cannot get access to the drive. 11. Press Enter once to move to the next line. Retype the password you just entered to verify it. Go to step 18 to complete the procedure. 12.
• To remove the user hard disk password, type the current master hard disk password in the Enter Current Password field. Then leave the Enter New Password and Confirm New Password fields blank, and press Enter. A Setup Notice window is displayed. Press F10 to exit from the Setup Notice window. Both the user and master hard disk passwords will be removed.
Notes: • The system administrator can set the same supervisor password on many ThinkPad notebooks to make administration easier. • By enabling the Lock UEFI BIOS Settings in the Password menu when you set the supervisor password, you make it impossible for anyone but you to make changes. Setting a supervisor password Only a system administrator will be able to apply this procedure. 1. Print these instructions. 2. Save all open files, and exit all applications. 3.
Hard disk security Your computer supports an enhanced security solution for solid state drive or hard disk drive. To protect passwords from unauthorized security attacks, several of the latest technologies and algorithms are integrated into UEFI BIOS and hardware design of ThinkPad notebooks. To maximize security, do the following: 1. Set a power-on password as well as a hard disk password for your internal solid state drive or hard disk drive.
of a hardware encryption chip. For the efficient use of the encryption feature, be sure to set a hard disk password for the internal storage device. Setting the security chip Strict security requirements are imposed on network client computers that transfer confidential information electronically. Depending on the options you ordered, your computer might have an embedded security chip, a cryptographic microprocessor.
Note: If your computer is a Windows 7 model, Client Security Solution is not preinstalled on your system. To configure the security chip, you need to download the latest version of Client Security Solution from the Lenovo Web site. To download Client Security Solution, go to http://www.lenovo.com/support. Then follow the instructions on the screen. Using a fingerprint reader Depending on the options you ordered, your computer may have an integrated fingerprint reader.
1. Place the ball of your finger—that is, the central part of the fingerprint—on the small circle above the reader. Make sure that the entire top joint of the finger is on the reader. 2. Apply light pressure and swipe your finger across the reader in one smooth motion. Logging on to the system After you enroll your fingerprint, log on to the system as follows: 1. Set a power-on password or a hard disk password, or both. 2. Turn your computer off and then on again. 3.
If you forget your hard disk password, Lenovo cannot reset your password or recover data from the hard disk. You must take your computer to a Lenovo authorized servicer or a marketing representative to have the hard disk drive replaced. Proof of purchase is required, and a fee will be charged for parts and service. Setting the fingerprint reader If you want to change the settings of the fingerprint reader, follow the procedure below.
• Your finger is very dry. • Your finger is stained with dirt, mud, or oil. • The surface of your finger is very different from when you enrolled your fingerprint. • Your finger is wet. • A finger is used that has not been enrolled. To improve the situation, try the following: • Clean or wipe your hands to remove any excess dirt or moisture from the fingers. • Enroll and use a different finger for authentication. • If your hands are too dry, apply lotion to them.
For more information about how to use the firewall program, refer to the on-line help that comes with the program. Protecting data against viruses Your computer is preinstalled with an antivirus program so you can detect and eliminate viruses. The antivirus program is designed to help you detect and eliminate viruses. Lenovo provides a full version of antivirus software on your computer with a free 30-day subscription.
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Chapter 5. Recovery overview This chapter provides information about the recovery solutions provided by Lenovo. This chapter contains the following topics: • “Creating and using recovery media” on page 103 • “Performing backup and recovery operations” on page 105 • “Using the Rescue and Recovery workspace” on page 106 • “Creating and using a rescue medium” on page 107 • “Reinstalling preinstalled applications and device drivers” on page 108 • “Solving recovery problems” on page 109 Notes: 1.
Creating recovery media This section provides instructions on how to create recovery media on the Windows 7 operating system. Note: On the Windows 7 operating system, you can create recovery media using discs or external USB storage devices. On the Windows Vista and Windows XP operating systems, you can create recovery media using only discs, so this operation is also called “creating Product Recovery discs”.
1. Repeatedly press and release the F12 key when turning on the computer. When the Startup Device Menu opens, release the F12 key. 2. Insert the boot disc into the optical drive. 3. Select the optical drive with the boot disc as the startup device and press Enter. After a short delay, the Rescue and Recovery workspace opens. 4. On the Rescue and Recovery menu, click Restore your system. 5. Follow the instructions on the screen. Insert the appropriate Product Recovery disc when prompted.
1. From the Windows desktop, click Start ➙ All Programs ➙ Lenovo ThinkVantage Tools ➙ Enhanced Backup and Restore. The Rescue and Recovery program opens. 2. In the Rescue and Recovery main window, click the Launch advanced Rescue and Recovery arrow. 3. Click the Restore your system from a backup icon. 4. Follow the instructions on the screen to complete the recovery operation.
Note: If the Rescue and Recovery workspace fails to open, see “Solving recovery problems” on page 109. 4. Do one of the following: • To rescue files from your hard disk drive or from a backup, click Rescue files and follow the instructions on the screen. • To restore your hard disk drive from a Rescue and Recovery backup or to restore your hard disk drive to the factory default settings, click Restore your system and follow the instructions on the screen.
• If you have created a rescue medium using a disc, use the following instructions to use the rescue medium: 1. Turn off your computer. 2. Repeatedly press and release the F12 key when turning on the computer. When the Startup Device Menu opens, release the F12 key. 3. On the Startup Device Menu, select the desired optical drive as the first boot device. Then, insert the rescue disc into the optical drive and press Enter. The rescue medium starts.
4. Open the DRIVERS folder. Within the DRIVERS folder are several subfolders named for the various devices installed in your computer (for example, AUDIO and VIDEO). 5. Open the subfolder for the device. 6. Reinstall the device driver by one of the following methods: • In the subfolder for the device, look for a text file (a file with the extension .txt). The text file contains information on how to reinstall that device driver.
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Chapter 6. Replacing devices You can increase the capacity of the memory or the hard disk drive by replacing the original, built-in device with an optional one. Or, if you need to, you can replace the PCI Express Mini Card or the Modem Daughter Card by following the procedures in this section.
To replace the battery with a new one, read the following prerequisites, and select your model from the list below for the instruction. Prerequisites for the procedure DANGER If the rechargeable battery pack is incorrectly replaced, there is danger of an explosion. The battery pack contains a small amount of harmful substances. To avoid possible injury: • Replace only with a battery of the type recommended by Lenovo. • Keep the battery pack away from fire. • Do not expose it to excessive heat.
4. Slide the battery into the computer. 5. Slide the battery latch to the locked position. 6. Turn the computer over again. Connect the ac power adapter and the cables to the computer. Using the Extended Life Battery For longer battery life an Extended Life Battery is available as an option. You can attach it to the docking connector of your computer as follows: 1. Turn off the computer, or enter hibernation mode. Then disconnect the ac power adapter and all cables from the computer. 2.
3. Align the Extended Life Battery with the bottom side of the computer as shown in the illustration below and firmly attach the battery. 4. Slide the battery latch to the locked position. 5. Turn the computer over again. Connect the ac power adapter and the cables to the computer. To remove the Extended Life Battery, do the following: 1. Turn off the computer, or enter hibernation mode. Then disconnect the ac power adapter and all cables from the computer. 2.
3. Unlock the battery latch. 4. Press the latch as shown in the illustration below and detach the battery. 5. Turn the computer over again. Connect the ac power adapter and the cables to the computer. Replacing the hard disk drive Before you start, print these instructions. You can replace the hard disk drive with a new one which can be purchased from your Lenovo reseller or a marketing representative.
• Do not drop the drive or subject it to physical shocks. Put the drive on a material, such as soft cloth, that absorbs any physical shocks. • Do not apply pressure to the cover of the drive. • Do not touch the connector. The drive is very sensitive. Incorrect handling can cause damage and permanent loss of data. Before removing the hard disk drive, make a backup copy of all the information on it, and then turn the computer off.
6. Remove the hard disk drive by pulling out the tab. 7. Detach the side rubber rails from the hard disk drive. 8. Attach the side rubber rails to a new hard disk drive. Chapter 6.
9. Insert the hard disk drive into the slot; then press it firmly into place. 10. Reinstall the cover of the slot as shown in the illustration. 11. Reinstall the screw.
12. Reinstall the battery. For more information about how to reinstall the battery, refer to “Replacing the battery” on page 111. 13. Turn the computer over again. Connect the ac power adapter and the cables to the computer. Replacing the keyboard Before you start, print these instructions. You can use the following procedures to replace the keyboard with a new one, available as an option.
5. Remove the screw that secures the keyboard. 6. Turn the computer over and open the display. 7. Push hard in the direction shown by the arrows (1) in the drawing to unlatch the front side of the keyboard. The keyboard will open up slightly (2).
8. Carefully lift the keyboard until you can see how it's connected. Hold the keyboard above the computer, and then detach the connector (1). Now the keyboard has been removed (2). Installing the keyboard To install the keyboard, do the following: 1. Attach the connector. Chapter 6.
2. Insert the keyboard. Make sure that the rear edges of the keyboard are under the frame, as shown by the arrows. 3. Slide the keyboard as shown by the arrows. 4. Close the computer display, and turn the computer over. Reinstall the screw.
5. Put the memory slot cover back in place (1), close the cover (2), and then tighten the screw (3). 6. Reinstall the battery. For more information about how to reinstall the battery, refer to “Replacing the battery” on page 111. 7. Turn the computer over again. Connect the ac power adapter and cables to the computer; then turn it on. Replacing memory Before you start, print these instructions. Increasing memory capacity is an effective way to make programs run faster.
Replacing memory in the slot on the underside of the computer Your computer has two memory slots: one under the keyboard and another on the underside of the computer. To replace the SO-DIMM, follow the procedure below: 1. Turn off the computer; then disconnect the ac power adapter and all cables from the computer. 2. Close the computer display, and turn it over. 3. Remove the battery. For more information, refer to “Replacing the battery” on page 111. 4.
6. With the notched end of the SO-DIMM toward the contact edge side of the socket, insert the SO-DIMM into the socket at an angle of about 20 degrees (1); then press it in firmly (2). 7. Pivot the SO-DIMM downward until it snaps into place. 8. Make sure that the SO-DIMM is firmly fixed in the slot and cannot be moved easily. 9. Put the memory slot cover back in place (1), close the cover (2), and then tighten the screw (3). 10.
4. Remove the keyboard. For information how to remove the keyboard, refer to the “Replacing the keyboard” on page 119. 5. Lift up the insulation sheet (1) to reveal the memory slot. If an SO-DIMM is already in the memory slot, press out on the latches on both edges of the socket at the same time (2)and remove it (3)to make room for the new one. Be sure to save it for future use. 6. Find the notch on the contact edge side of the SO-DIMM you are installing.
9. Make sure that the SO-DIMM is firmly fixed in the slot and cannot be moved easily. 10. Reinstall the keyboard. For information how to reinstall the keyboard, refer to “Replacing the keyboard” on page 119. 11. Put the battery back in place, turn the computer over again, and reconnect the cables. For more information about how to reinstall the battery, refer to “Replacing the battery” on page 111. To make sure that the SO-DIMM is installed correctly, do as follows: 1. Turn the computer on. 2.
4. Loosen the screw on the memory slot cover (1), then remove the cover (2). 5. Remove the screw (1). The card pops up (2). 6. Remove the card.
7. Align the contact edge of a new mSATA solid state drive with the corresponding socket. Notes: • You can also replace the mSATA solid state drive with a Wireless PCI Express Mini Card for Wireless WAN. • To install a new PCI Express Mini Card, refer to “Installing and replacing the PCI Express Mini Card for wireless WAN” on page 137. 8. Pivot the card downward (1) until you can snap it into place. Secure the card with the screw (2). Chapter 6.
9. Put the memory slot cover back in place (1), close the cover (2), and then tighten the screw (3). 10. Reinstall the battery. For more information about how to reinstall the battery, refer to the instructions in “Replacing the battery” on page 111. 11. Turn the computer over again. Connect the ac power adapter and cables to the computer; then turn it on. Installing and replacing a PCI Express Mini Card for wireless LAN/WiMAX connection Before you start, print these instructions.
4. Remove the keyboard. For more information about how to remove the keyboard, refer to “Replacing the keyboard” on page 119. 5. If a tool for removing connectors is included in the package with the new card, use it to disconnect the cables from the card. If no such tool is included, disconnect the cables by picking up the connectors with your fingers and gently unplugging them. 6. Remove the screw (1). The card pops up (2). Chapter 6.
7. Remove the card. 8. Align the contact edge of the new PCI Express Mini Card with the corresponding socket contact of the computer.
Note: If the new PCI Express Mini Card has two connectors, as in the next drawing, put the white cable in the cable protection tube. 9. Pivot the card until you can snap it into place by pressing the upper side of the connectors (1). Secure the card with the screw (2). Chapter 6.
10. Connect the cables to the new PCI Express Mini Card. Be sure to attach the gray cable to the connector marked “MAIN” or “M” on the card, and the black cable to the connector marked “AUX” or “A”. Note: If the new PCI Express Mini Card has three connectors, be sure to attach the gray cable to the connector marked “TR1” on the card, and the black cable to the connector marked “TR2”. If you attach either cable to the center connector, the connection speed will be lower. 11. Reinstall the keyboard.
5. If a tool for removing connectors is included in the package with the new card, use it to disconnect the cables from the card. If no such tool is included, disconnect the cables by picking up the connectors with your fingers and gently unplugging them. 6. Remove the screw (1). The card pops up (2). Then remove the card (2). Chapter 6.
7. Remove the card. 8. Align the contact edge of the new card with the corresponding socket contact of the computer (1). Note: If the new PCI Express Mini Card has two connectors, as in the next drawing, put the white cable in the cable protection tube.
9. Pivot the card until you can snap it into place by pressing the upper side of the connectors (1). Secure the card with the screw (2). 10. Connect the cables to the new PCI Express Mini Card. Be sure to attach the gray cable to the connector marked “TR1” on the card, the white cable to the connector marked “RO” or “TR3” (center), and the black cable to the connector marked “TR2”. 11. Reinstall the keyboard.
Prerequisites for the procedure DANGER During electrical storms, do not connect the cable to or disconnect it from the telephone outlet on the wall. DANGER Electric current from power, telephone, and communication cables is hazardous. To avoid shock hazard, disconnect the cables before opening the cover of this slot. Attention: Before you start installing a PCI Express Mini Card, touch a metal table or a grounded metal object. This action reduces any static electricity from your body.
5. If a tool for removing connectors is included in the package with the new card, use it to disconnect the cables from the card. If no such tool is included, disconnect the cables by picking up the connectors with your fingers and gently unplugging them. 6. Remove the screw (1). The card pops up (2). Note: Depending on the system configuration of your computer, the card may have only one connector. Chapter 6.
7. Remove the card. 8. Align the contact edge of the new PCI Express Mini Card with the corresponding socket.
9. Pivot the card until you can snap it into place by pressing the upper side of each connector (1). Secure the card with the screw (2). Note: Depending on the system configuration of your computer, the card may have only one connector. 10. Connect the cables to the new PCI Express Mini Card (3). Chapter 6.
11. Put the memory slot cover back in place (1), close the cover (2), and then tighten the screw (3). 12. Reinstall the battery. For more information about how to reinstall the battery, refer to “Replacing the battery” on page 111. 13. Turn the computer over again. Connect the ac power adapter and cables to the computer; then turn it on. Replacing the SIM card Before you start, print these instructions.
4. Find the SIM card slot inside the open battery compartment. Gently pull the tab extending from the slot until it stops (1). The card comes partway out of the slot. Now you can remove the card (2). 5. Insert the SIM card firmly into the slot. Note: Make sure that you insert the SIM card all the way into the slot. 6. Put the battery back in place, turn the computer over again, and reconnect the cables. For more information about how to reinstall the battery, refer to “Replacing the battery” on page 111.
Attention: When you are handling a solid state drive: • Do not drop the drive or subject it to physical shocks. Put the drive on a material, such as soft cloth, that absorbs any physical shocks. • Do not apply pressure to the cover of the drive. • Do not touch the connector. The drive is very sensitive. Incorrect handling can cause damage and permanent loss of data. Before removing the solid state drive, make a backup copy of all the information on it, and then turn the computer off.
6. Remove the solid state drive by pulling out the tab. 7. Detach the side spacer rails from the solid state drive. 8. Attach the side spacer rails to a new solid state drive. Chapter 6.
9. Insert the solid state drive into the slot; then press it firmly into place. 10. Reinstall the cover of the slot as shown in the illustration. 11. Reinstall the screw.
12. Reinstall the battery. For more information about how to reinstall the battery, refer to “Replacing the battery” on page 111. 13. Turn the computer over again. Connect the ac power adapter and the cables to the computer. Chapter 6.
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Chapter 7. Enhancing your computer This section provides information on installing devices and taking advantage of your computer's high-technology features.
2. Unlock the bay lock latch (1) by sliding it to the top. While holding the bay lock latch in the unlocked position, slide the bay eject latch (2) to the left, then pull out the Ultrabay device (3). 3. Insert the replaceable device into the bay; then press the device firmly into the connector. Performing a hot swap To do a hot swap is to connect, remove, or reconnect a device while the computer is operating.
2. Unlock the bay lock latch (1) by sliding it to the top. While holding the bay lock latch in the unlocked position, slide the bay eject latch (2) to the left, then pull out the Ultrabay device (3). 3. Insert the replaceable device into the bay; then press the device firmly into the connector. Note: If a hard disk password is set on a hard disk drive, you cannot hot-swap the drive. First remove the hard disk password, and then do the hot swap. Refer to “Hard disk passwords” on page 91.
1. Unlock the bay lock latch (1) by sliding it to the top. While holding the bay lock latch in the unlocked position, slide the bay eject latch (2) to the left, then pull out the Ultrabay device (3). Note: The computer returns from sleep (standby) mode and the pop-up window appears; then the computer automatically goes into sleep (standby) mode again. The bay status indicator (1) turns off.
2. Insert the replaceable device into the bay; then press the device firmly into the connector. 3. Press the Fn key to return from sleep (standby) mode. Inserting the hard disk drive into the adapter The ThinkPad Serial Hard Drive Bay Adapter III (hard disk drive adapter), which is available as an option, enables you to upgrade the capacity of your computer by installing a secondary hard disk drive. Note: The ThinkPad Serial Hard Drive Bay Adapter III supports only 2.5 inch (7 mm height) hard disk drive.
3. Insert the hard disk drive with the label facing upward as shown: Note: If your hard disk drive has a strap, be sure not to leave it under the drive. 4. Connect the hard disk drive to its connector.
5. Close the hard disk drive stopper. Notes: • Make sure that the hard disk drive is inserted tightly into the hard disk drive adapter. • Do not push the cover too hard; you could damage the hard disk drive or the hard disk drive adapter. • You cannot insert a hard disk drive for other ThinkPad series computers into this ThinkPad Serial Hard Drive Bay Adapter III. If you want to use the files on the hard disk drive of another ThinkPad notebook, copy the files to a removable storage device.
When you insert the hard disk drive adapter into the bay, make sure that you insert it firmly. If you want to secure your hard disk drive adapter, install a hex-head screw (included in the shipping contents) into the screw hole.
3 The sliding adjuster is a guide up the docking connector on your computer as you attach the ThinkPad Port Replicator Series 3. 4 The docking connector is where you attach your computer. ThinkPad Mini Dock Series 3 1 The power switch turns the computer on and off. 2 The key lock indicator lights when the system lock key is in the locked position. When the system lock key is in the locked position, the eject button of the ThinkPad Mini Dock Series 3 is locked; you cannot attach or remove your computer.
ThinkPad Mini Dock Plus Series 3 and ThinkPad Mini Dock Plus Series 3 (170 W) 1 The power switch turns the computer on and off. 2 The key lock indicator lights when the system lock key is in the locked position. When the system lock key is in the locked position, the eject button of the ThinkPad Mini Dock Plus Series 3 or ThinkPad Mini Dock Plus Series 3 (170 W) is locked; you cannot attach or remove your computer. 3 The docking indicator lights when your computer is docked.
Rear view ThinkPad Port Replicator Series 3 1 The power jack is for connecting the ac power adapter. 2 The Ethernet connector is for connecting the ThinkPad Port Replicator Series 3 to an Ethernet LAN. The indicator on the connector is the same as that on the computer. Notes: • You cannot use the Token Ring cable for this connector. • You can use this connector for a 10BASE-T/100BASE-TX/1000BASE-T Ethernet.
ThinkPad Mini Dock Series 3 1 The power jack is for connecting the ac power adapter. 2 The DisplayPort is for connecting a display device. 3 The digital visual interface connector is for connecting a monitor that supports Single-Link DVI. Note: The DVI connector provides a digital interface only. This connector can be used with a computer that supports DVI via docking only. 4 The headphone jack, a jack 1/8 inch (3.5 mm) in diameter, is for connecting an external stereo headphone.
ThinkPad Mini Dock Plus Series 3 and ThinkPad Mini Dock Plus Series 3 (170 W) 1 The DisplayPort is for connecting a display device. 2 The digital visual interface connector is for connecting a monitor that supports Single-Link DVI. Note: The DVI connector provides a digital interface only. This connector can be used with a computer that supports DVI via docking only. 3 The DisplayPort is for connecting a display device.
Note: If you attach your computer to the ThinkPad Mini Dock Plus Series 3 or the ThinkPad Mini Dock Plus Series 3 (170 W) and use an external monitor connector, use the external monitor connector on the ThinkPad Mini Dock Plus Series 3 or the ThinkPad Mini Dock Plus Series 3 (170 W), not the one on the computer.
2. Press the button of the ThinkPad Mini Dock Series 3, the ThinkPad Mini Dock Plus Series 3, or the ThinkPad Mini Dock Plus Series 3 (170 W) (1). Pull the sliding adjuster in the direction shown by the arrow (2). 3.
• If you attach the ThinkPad Port Replicator Series 3, the ThinkPad Mini Dock Series 3, the ThinkPad Mini Dock Plus Series 3, or the ThinkPad Mini Dock Plus Series 3 (170 W) to your computer, but do not connect the ac power adapter of that attachment to the power jack, your computer goes into battery mode.
2. Make sure that the system lock key of the ThinkPad Mini Dock Series 3, the ThinkPad Mini Dock Plus Series 3, or the ThinkPad Mini Dock Plus Series 3 (170 W) is in place and in the unlocked (horizontal) position. 3. Press the eject button (1) until the computer moves up; then, grasping both sides, remove the computer (2).
2. Press the eject button (1) until the computer moves up; then, grasping both sides, remove the computer (2). Security feature The ThinkPad Port Replicator Series 3, the ThinkPad Mini Dock Series 3, the ThinkPad Mini Dock Plus Series 3, or the ThinkPad Mini Dock Plus Series 3 (170 W) has a security keyhole for a mechanical lock.
Attach a mechanical lock to the ThinkPad Mini Dock Plus Series 3 or the ThinkPad Mini Dock Plus Series 3 (170 W) as follows: Attach a mechanical lock to the ThinkPad Mini Dock Series 3 as follows: Chapter 7.
Attach a mechanical lock to the ThinkPad Port Replicator Series 3 as follows: Using the system lock key The system lock key has two positions, unlocked and locked. When the key is in the locked position, the eject button of the ThinkPad Mini Dock Series 3, the ThinkPad Mini Dock Plus Series 3, or the ThinkPad Mini Dock Plus Series 3 (170 W) is locked, and you cannot remove your computer. The key lock indicator lights when the eject button is locked.
Chapter 8. Advanced configuration While it is important to protect files, data, and settings that are on the hard disk or on the solid state drive, you may also need to install a new operating system, install new device drivers, update your UEFI BIOS, or recover preinstalled software. This information will help you handle your computer with proper care and keep it in top working shape.
For the country or region code required in the installation, use one of the following: Country or region: Code China: SC Denmark: DK Finland: FI France: FR Germany: GR Italy: IT Japan: JP Netherlands: NL Netherlands: NL Norway: NO Spain: SP Sweden: SV Taiwan and Hong Kong: TC United States: US Installing Windows 7 Before you start, print these instructions. To install Windows 7 and its related software on your computer, do as follows: 1. Start the ThinkPad Setup. 2. Select Startup menu. 3.
To install these Registry Patches, go to: http://www.lenovo.com/support Installing the Windows 7 Update Module Package The Windows 7 Update Modules are in the following directory: C:\SWTOOLS\OSFIXES\. The name of each subfolder is the number of a fix module. For information about each fix module, visit the Microsoft Knowledge Base homepage at: http://support.microsoft.com/, type the number of the fix module you need in the search field, and click Search.
Note: If you cannot find the Supplement files, device drivers, and application software you need on your hard disk drive, or if you want to receive updates and the latest information about them, go to: http://www.lenovo.
3. To make sure that SATA AHCI (or SATA RAID, if your computer is set up to use RAID) is enabled, start ThinkPad Setup. 4. Select Config. 5. Select Serial ATA (SATA). 6. Select AHCI (Select RAID if your computer is set up to use RAID). 7. Change the startup sequence of your computer. Select Startup menu. 8. Select UEFI/Legacy Boot. 9. Select Both or Legacy Only. 10. Press F10. 11. Insert the CD for Windows XP integrated with Service Pack 2 into the CD or DVD drive, and restart the computer. 12.
3. Select Serial ATA (SATA). 4. Select Compatibility. 5. Change the startup sequence of your computer. Select Startup menu. 6. Select UEFI/Legacy Boot. 7. Select Legacy Only or Both. 8. Press F10. 9. Insert the installation CD for Windows XP integrated with Service Pack 2 into the CD or DVD drive, and restart the computer. 10. Install Windows XP Service Pack 3.
not true: If you remove the hard disk drive from a computer with a dual-core processor and install it on a computer with a single-core processor, you cannot get access to the hard disk drive. Installing device drivers To install device drivers, go to: http://www.lenovo.com/support To install the driver for the 4-in-1 Media Card Reader refer to “Installing driver for the 4-in-1 Media Card Reader” on page 175.
For Windows Vista 1. Right-click on the desktop, and click Personalize. 2. Click Display Settings. The Display Settings window opens. 3. Click Advanced Settings. 4. Click the Monitor tab. 5. Click Properties. (For Windows Vista, also click Continue. ) 6. Click the Driver tab. 7. Click Update Driver. 8. Select Browse my computer for driver software, and then click Let me pick from a list of device drivers on my computer. 9. Click Have Disk. 10.
22. Click OK and close the Display Properties window. ThinkPad Setup Your computer provides a program, called ThinkPad Setup, that enables you to select various setup parameters. To start ThinkPad Setup, do as follows: 1. To protect yourself against accidental loss of data, back up your computer registry. See “Performing backup and recovery operations” on page 105. 2. If the diskette drive is connected to the computer, remove any diskette from the diskette drive, and then turn off the computer. 3.
• The default settings are already optimized for you. If you consider changing the computer configuration, proceed with extreme caution. Setting the configuration incorrectly might cause unexpected results. • In each submenu, press Enter key to show selectable options and select a desired option by using cursor key, or type desired values from the keyboard directly. The following submenu is displayed: • Network: Set the LAN related functions. • USB: Enable or disable USB related functions.
• Anti-Theft: Enable or disable UEFI BIOS interface to activate Anti-Theft services, such as Intel AT and Computrace. To set password related functions, go to the Security menu and select Password. The following submenu is displayed: • Hardware Password Manager • Supervisor Password • Lock UEFI BIOS Settings • Set Minimum Length • Password at unattended boot • Password at restart • Power-On Password • Hard Disk x Password Notes: • Hard Disk 1 means the hard disk drive built into your computer.
Attention: If you are using the BitLocker drive encryption, you should not change the startup sequence. BitLocker drive encryption detects the change of startup sequence and locks the computer from booting. Changing the startup sequence Selecting the Startup to display the Boot submenu: To change the startup sequence, do the following: 1. Select Boot; then press Enter. • You can use the Boot submenu to specify the startup sequence that runs when you turn on the power. Refer to “Boot submenu” on page 180.
Network Boot submenu Use the Network Boot to select the boot device when the system wakes from LAN. If Wake on LAN is enabled, the network administrator can turn on all of the computers in a LAN remotely by use of network management software. Other items in the Startup menu The following items are also displayed in the Startup menu of the ThinkPad Setup: • UEFI/Legacy Boot: Select system boot capability. • UEFI/Legacy Boot Priority: Select priority of boot option between UEFI and Legacy.
Table 8. Config menu items (continued) If you select “AC and Battery”, Wake On LAN is enabled with any power sources. Note: AC is required with magic packet type Wake On LAN. Note: Wake On LAN function does not work when a hard disk password is set.
Table 8. Config menu items (continued) Keyboard/Mouse TrackPoint • Disabled • Enabled Enable or disable the built-in TrackPoint. Note: If you want to use an external mouse, select “Disabled.” Touch Pad • Disabled • Enabled Enable or disable the built-in touch pad. Note: If you want to use an external mouse, select “Disabled.” Fn and Ctrl Key swap • Disabled • Enabled If you select “Enabled”, the Fn key works as the Ctrl key, and the Ctrl key works as the Fn key.
Table 8. Config menu items (continued) • Off If you select “On”, NumLock is always enabled. If you select “Off”, NumLock is always disabled. Note: Power-On NumLock will be displayed if you select “Synchronized” at the ThinkPad NumLock. Display Boot Display Device • ThinkPad LCD • Analog (VGA) • Digital on ThinkPad • Digital 1 on dock • Digital 2 on dock Select the display device that is to be active at boot time. This selection is effective for boot time, password prompt, and ThinkPad Setup.
Table 8. Config menu items (continued) Power Intel SpeedStep® technology (Intel SpeedStep mounted models only) • Disabled Select the mode of Intel SpeedStep technology at runtime.
Table 8. Config menu items (continued) nor resumed when AC is attached.
Table 8. Config menu items (continued) Intel AMT Intel AMT Control • Disabled If you select “Enabled”, Intel AMT (Active Management Technology) is configured and additional setup items are provided in MEBx (Management Engine BIOS Extension) Setup. • Enabled Note: You can enter MEBx Setup menu by pressing Ctrl-P key combination in Startup Interrupt Menu. To display the Startup Interrupt Menu, press ThinkVantage button or Enter key during POST.
Table 9. Security menu items (continued) a password. If you have selected “Normal”, enter a power-on password or a supervisor password; if you have selected “High”, enter a supervisor password. Password Authentication • Disabled • Enabled Security Chip Enable or disable password authentication. If high security mode is selected, this item appears.
Table 9.
Table 9.
Table 9. Security menu items (continued) activation to “Permanently Disabled”, you will be unable to enable this setting again. Startup menu items Table 10. Startup menu items Menu item Selection Comments Boot Refer to “Startup menu” on page 179. Network Boot Refer to “Startup menu” on page 179. UEFI/Legacy Boot • Both Select system boot capability. • UEFI Only • Both: System will boot by following UEFI/Legacy Boot Priority setting.
Setup Program by starting your computer with a flash update optical disc or .flash update tool application running on the Windwos environment. In some instances when you add software, hardware, or a device driver, you may be informed that you need to update your UEFI BIOS in order for the new addition to work properly. To update your UEFI BIOS, go to: http://www.lenovo.com/ThinkPadDrivers, and follow the instructions on the screen.
When Wake on LAN is used with network management software, many functions, such as data transfer, software updates, and Flash updates of UEFI BIOS, can be performed remotely without remote attendance. This updating can be done after normal working hours and on weekends, to save time and increase productivity. Users are not interrupted during normal working hours, and LAN traffic is kept to a minimum. If a computer is turned on by the Wake on LAN function, the Network boot sequence is used.
If an administrator's password (supervisor password) has been set, you will need to specify it when you start the ThinkPad Setup, so that you can use these functions. Wake on LAN When the Wake on LAN feature is enabled on a computer that is connected to a LAN, a network administrator can start the computer remotely from a management console, using remote network-management software. Setting up in the ThinkPad Setup To enable or disable Wake on LAN, go to the ThinkPad Setup menu.
Chapter 9. Preventing problems An important part of owning a ThinkPad notebook is maintenance. With proper care, you can avoid common problems. The following sections provide information that can help you to keep your computer running smoothly. • “General tips for preventing problems” on page 195 • “Making sure device drivers are current” on page 196 • “Taking care of your computer” on page 196 General tips for preventing problems 1. Check the capacity of your hard disk drive from time to time.
14. If required, you can find your country's Customer Support Center at the following Web address: http://www.lenovo.com/support/phone. When calling the Customer Support Center, please make sure you have your machine model type, serial number and the computer in front of you. Also, if the machine is producing error codes, it is helpful to have the error screen on or the message written down.
Be careful about where and how you work • Store packing materials safely out of the reach of children to prevent the risk of suffocation from plastic bags. • Keep your computer away from magnets, activated cellular phones, electrical appliances, or speakers (within 13 cm or 5 inch). • Avoid subjecting your computer to extreme temperatures (below 5°C/41°F or above 35°C/95°F). • Some appliances, such as certain portable desktop fans or air purifiers, can produce negative ions.
• Before you install any of the following devices, touch a metal table or a grounded metal object. This action reduces any static electricity from your body. The static electricity could damage the device. – Memory module – Mini-PCI Card – ExpressCard – CompactFlash – Smart card – Memory card, such as SD card, SDHC card, SDXC card, and MultiMediaCard. Note: Not all listed devices are included in your computer. This action reduces any static electricity from your body.
• Your computer might have both an Ethernet connector and a modem connector. If so, be sure to connect your communication cable to the correct one. DANGER To avoid the risk of electrical shock, do not connect the telephone cable to the Ethernet connector. Cleaning the cover of your computer Occasionally clean your computer as follows: 1. Prepare a mixture of a gentle kitchen-use detergent (one that does not contain abrasive powder or strong chemicals such as acid or alkaline).
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Chapter 10. Troubleshooting computer problems This section tells what to do if you have a computer problem. • “Diagnosing problems” on page 201 • “Troubleshooting” on page 202 Diagnosing problems If you experience problems with your computer, use diagnostic solutions as a starting point for solving them.
When the application is launched, select a diagnostic test to run. If there is any problem, besides the error messages, a guidance also will be displayed to guide you to fix the problem. For additional information, refer to the ThinkVantage Toolbox help system. Note: If you are unable to isolate and repair the problem yourself after running the program, save and print the log files created by the program. You will need the log files when you speak to a Lenovo technical support representative.
4. While the computer is off, remove all sources of power and external hardware. Refer to the procedure in “Replacing memory” on page 123 on how to remove and reseat the memory modules. Remove any non-original memory module added to your computer. After removing the extra memory module and reseating the original memory module, repeat step 2.
Solution: The EEPROM checksum is not correct (block # 0 and 1). The system board should be replaced, and the box serial number needs to be reinstalled. Have the computer serviced. • Message: 0189: Invalid RFID configuration information area Solution: The EEPROM checksum is not correct (block # 4 and 5). The system board should be replace, and the UUID needs to be reinstalled. Have the computer serviced.
Solution: The hard disk is not working. Have the hard disk serviced. • Message: 2101: Detection error on HDD1 (Ultrabay HDD) Solution: The hard disk is not working. Have the hard disk serviced. • Message: 2102: Detection error on HDD2 (Mini SATA) Solution: The Mini SATA device is not working. Have the Mini SATA device serviced. • Message: 2110: Read error on HDD0 (Main HDD) Solution: The hard disk is not working. Have the hard disk serviced.
• Problem: When I turn on the machine, nothing appears on the screen and the machine does not beep while starting up. Note: If you are not sure whether you heard any beeps, turn off the computer by pressing and holding the power switch for 4 seconds or more. Turn it on and listen again. Solution: Make sure that: – The battery is installed correctly. – The ac power adapter is connected to the computer and the power cord is plugged into a working electrical outlet. – The computer is turned on.
Memory problems Print these instructions now and keep it with your computer for reference later. If your memory is not operating properly, check the following items: 1. Verify that the memory is installed and seated correctly in your computer. It may be necessary to remove all added memories to test the computer with only the factory-installed memories, and then reinstall the memory one at a time to ensure a proper connection.
5. Click Properties. 6. Click the Change settings button. If you are prompted for an administrator password or confirmation, type the password or provide confirmation. 7. Click the Modem tab. 8. Clear the Wait for dial tone before dialing check box. 9. Click the Advanced tab. 10. Click the Change Default Preferences button. 11. For Data Protocol, select Disabled. 12. For Compression, select Disabled. 13. Click OK to close the window. 14. Click OK to close the window. 15. Click the Dialing Rules tab. 16.
If the task tray has no icon for the MoH application, start the application as follows: 1. Click Start. 2. Click All Programs ➙ NetWaiting ➙ NetWaiting. If the icon for the application is on the task tray, make sure that the function is enabled as follows: 1. Right-click the MoH icon on the task tray. 2. Select Settings. 3. Make sure that the check box for Screen all incoming calls and prompt the user or Accept all incoming calls is selected. 4. Click OK to close the window.
Ethernet problems • Problem: Your computer cannot connect to the network. Solution: Make sure that: – The cable is installed properly. The network cable must be securely connected both to the Ethernet connector of your computer and to the RJ45 connector of the hub. The maximum allowable distance from the computer to hub is 100 meters. If the cable is connected and the distance is within acceptable limits but the problem persists, try a different cable. – You are using the correct device driver.
Solution: – Make sure that WOL is enabled in ThinkPad Setup. – If it is, check with your LAN administrator for the necessary settings. • Problem: If your computer is a Gigabit Ethernet model, it cannot connect to the network at 1000 Mbps. Instead, it connects at 100 Mbps. Solution: – Try another cable. – Make sure that the link partner is set to auto-negotiate. – Make sure that the switch is 802.3ab-compliant (gigabit over copper).
through Bluetooth, a PIM item sent from Windows 7 and Windows Vista might be saved as a file with the extension .contact. For Windows XP Notes: If you are using the Microsoft standard Bluetooth features and you want to access information about how to use the Bluetooth function, do the following: 1. Press Fn+F5 to turn on Bluetooth. 2. Click Start ➙ Control Panel. 3. Click Printers and Other Hardware. 4. Click Bluetooth Devices. 5. Click the Options tab. 6.
Solution: Make sure that your computer has its own default business card application and that the card is ready for communication. Make sure that the security settings on the connected computer allow you to upload your business card. • Problem: Your computer is connected to a Bluetooth-enabled computer that works as an FTP server, but you cannot see any files in the FTP server. Solution: Check the newly shared files as follows: 1. In the menu of My Bluetooth Places, click View. 2. Click Update.
If the words “Bluetooth Radio” appear in the device listing, the Microsoft Bluetooth software is installed on your computer. If you want to use ThinkPad Bluetooth with Enhanced Data Rate Software, you have to install it and then replace the Bluetooth driver. For more information, see “BluetoothUsing Bluetooth” on page 44. • Problem: While looking at the Classic View of the Control Panel, you see two Bluetooth icons in the Control Panel.
If the keyboard problem is resolved, carefully reconnect the external numeric keypad, external keyboard, making sure that you have seated the connectors properly. If the problem remains, make sure that the correct device driver is installed. For Windows 7: 1. Click Start ➙ Control Panel. Change the view of the Control Panel from Category to Large icons or Small icons. 2. Click Keyboard. 3. Select the Hardware tab. In the Device Properties, make sure that the Device Status is This device is working properly.
Solution: Make sure that: – The display device driver is installed correctly. – The screen resolution and color quality are correctly set. – The monitor type is correct. To check these settings, do the following: For Windows 7: 1. Right-click on the desktop, and click Personalize. 2. Click Display at the left. 3. Select Change display settings. Check whether the screen resolution is correctly set. 4. Click Advanced Settings. 5. Click the Adapter tab. 6.
6. Make sure that the correct device driver name is shown in the adapter information window. Note: The device driver name depends on the video chip that has been installed on your computer. 7. Click the Properties button. Check the “Device status” box and make sure the device is working properly. If not, click the Troubleshoot button. 8. Click the Monitor tab. 9. Make sure the information is correct. 10. Click the Properties button. Check the “Device status” box and make sure the device is working properly.
5. Make sure that the correct device driver name is shown in the adapter information window. Note: The device driver name depends on the video chip that has been installed on your computer. 6. Click OK. If the information is incorrect, reinstall the device driver. See below for more information. For Windows Vista: 1. Right-click on the desktop and click Personalize. 2. Click Display Settings. 3. Click the Advanced Settings button. 4. Click the Adapter tab. 5.
12. Clear the Show compatible hardware check box. 13. Select Manufacturer and Model for your monitor. 14. After updating the driver, click Close. 15. Set Resolution. Note: To change the color settings, select the Monitor tab, then set Colors. 16. Click OK. For Windows Vista: 1. Connect the external monitor to the monitor connector, and then connect the monitor to an electrical outlet. 2. Turn on the external monitor and the computer. 3.
8. If more than one monitor type is displayed, select Default Monitor. 9. Click Properties. 10. Click the Driver tab. 11. Click Update Driver. The Hardware Update Wizard appears. 12. Click No, not this time, and then click Next. 13. Select Install from a list or specific location (Advanced), and then click Next. 14. Select Don't search. I will choose the driver to install, and then click Next. 15. Clear the Show compatible hardware check box. 16. Select Manufacturers and Models for your monitor. 17.
1. Connect the external monitor to the monitor connector, and then connect the monitor to an electrical outlet. 2. Turn on the external monitor and the computer. 3. Press Fn+F7 to change the display output location to the external monitor. Note: After pressing Fn+F7, you will need to wait for a moment before the image appears. 4. Right-click on the desktop, and click Properties to open the Display Properties window. 5. Click the Settings tab. 6. Click Advanced. 7. Click the Monitor tab. 8.
9. Select the Resolution and Colors of the secondary display. 10. Set the relative position of the each monitor by dragging its icon. You can set the monitors in any relative position, but the icons must touch each other. 11. Click OK to apply the changes. For Windows XP: 1. Attach the computer to an external monitor. 2. Right-click on the desktop, and click Properties to open the Display Properties window. 3. Click the Settings tab. 4. Click the Monitor-2 icon. 5.
Solution: Make sure the built-in audio device is configured correctly. For Windows 7 and Windows Vista: 1. Click Start ➙ Control Panel. 2. Click Hardware and Sound. 3. Click Device Manager. If you are prompted for an administrator password or confirmation, type the password or provide confirmation. 4. Double-click Sound, video and game controllers (in Windows Vista, click the + mark for Sound, video and game controllers). 5.
Note: For details about controlling volume, refer to your Windows online help. • Problem: A volume or balance slider cannot be moved. Solution: The slider might be grayed out. This means that its position is fixed by the hardware and cannot be changed. • Problem: The volume sliders do not stay in place when some audio applications are used. Solution: It is normal for the sliders to change position when certain sound applications are used.
Note: In the Volume Mixer window of SmartAudio, a check mark by the entry for a device, such as speakers for a playback device, or a built-in microphone for a recording device, shows that the device has been selected. • Problem: When you connect a headphone to your computer while playing sound, a speaker does not produce sound in the MULTI-STREAM mode at SmartAudio (Windows 7). Solution: Once the headphone is attached, the streaming is automatically redirected to it.
Battery problems • Problem: The battery pack cannot be fully charged by the power-off method in the standard charge time for your computer. Solution: The battery pack might be over-discharged. Do the following: 1. Turn off the computer. 2. Make sure that the over-discharged battery pack is in the computer. 3. Connect the ac power adapter to the computer and let it charge. If the optional Quick Charger is available, use it to charge the over-discharged battery pack.
2. Check all power connections. Remove any power strips and surge protectors to connect the ac power adapter directly to the ac power outlet. 3. Inspect the ac power adapter. Check for any physical damage, and make sure that the power cable is firmly attached to the adapter brick and the computer. 4. Verify the ac power source is working by attaching another device to the outlet. 5.
1. Go to the Lenovo Support Web site at: http://www.lenovo.com/support and search for the error message. 2. Visit the Microsoft Knowledge Base homepage at: http://support.microsoft.com/ and search for the error message. Sleep (standby) and hibernation problems • Problem: The computer enters sleep (standby) mode unexpectedly. Solution: If the processor overheats, the computer automatically enter sleep (standby) mode to allow the computer to cool and to protect the processor and other internal components.
Solution: Check whether any option has been selected to disable your computer from entering sleep (standby) or hibernation mode. If your computer tries to enter sleep (standby) mode but the request is rejected, the device in the USB connector might be disabled. If this occurs, do a hot-unplug-and-plug operation for the USB device. • Problem: The Fn+F12 key combination does not make the computer enter hibernation mode.
Solution: Apply the disk defragmentation tool in Windows for faster access to the data. Optical drive problems • Problem: The optical drive, such as a CD, DVD, or CD-RW drive, does not work. Solution: Make sure that the computer is turned on and a CD, DVD, or CD-RW is properly loaded on the center pivot of the drive. (You should hear a click.) Make sure that the drive connector is firmly connected to the computer.
6. Click OK. You can get detailed information from the More Information section of the Microsoft Knowledge Base 826510. Visit the Microsoft Knowledge Base homepage at: http://support.microsoft.com/, type the number of the knowledge base article you need in the search field, and click the Search button.
Universal Serial Bus problems • Problem: A device connected to the USB connector does not work. Solution: Open the Device Manager window. Make sure that the USB device setup is correct, and that the assignment of computer resource and the installation of the device driver are correct. For Windows 7 and Windows Vista: 1. Click Start ➙ Control Panel. 2. Click Hardware and Sound. 3. Click Device Manager.
Chapter 11. Getting support There is more to owning a ThinkPad notebook than having a powerful, portable computer. This chapter offers information about when to communicate with Lenovo and how best to do it.
Getting help and service If you need help, service, technical assistance, or just want more information about Lenovo products, you will find a wide variety of sources available from Lenovo to assist you. This section contains information about where to go for additional information about Lenovo and our products, what to do if you experience a problem with your computer, and whom to call for service should it be necessary.
• Lenovo hardware repair - If the problem is determined to be caused by Lenovo hardware under warranty, trained service personnel are available to provide the applicable level of service. • Engineering change management - Occasionally, there might be changes that are required after a product has been sold. Lenovo or your reseller, if authorized by Lenovo, will make selected Engineering Changes (ECs) available that apply to your hardware.
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Appendix A. Regulatory information Wireless related information Wireless interoperability Wireless LAN PCI Express Mini Card is designed to be interoperable with any wireless LAN product that is based on Direct Sequence Spread Spectrum (DSSS), Complementary Code Keying (CCK), and/or Orthogonal Frequency Division Multiplexing (OFDM) radio technology, and is compliant to: • The 802.11b/g Standard, 802.11a/b/g or 802.11n draft 2.
Due to the fact that integrated wireless cards operate within the guidelines found in radio frequency safety standards and recommendations, Lenovo believes they are safe for use by consumers. These standards and recommendations reflect the consensus of the scientific community and result from deliberations of panels and committees of scientists who continually review and interpret the extensive research literature.
If your computer comes with a wireless WAN feature, its transmitter antenna is located at the top left portion of the computer display. 3 Wireless LAN antenna (Third) If your computer has the Multiple Input Multiple Output (MIMO) wireless LAN feature, the third wireless antenna is located at the top right portion of the computer display, near center.
Type 3: Antenna location 1 Wireless LAN and WiMAX combo antenna (Main) The main antenna connected to the wireless LAN or WiMAX feature is located at the top left corner of the computer display. 2 Wireless LAN antenna (Third) If your computer has the Multiple Input Multiple Output (MIMO) wireless LAN feature, the third wireless antenna is located at the top right portion of the computer display, near center.
Export classification notice This product is subject to the United States Export Administration Regulations (EAR) and has an Export Classification Control Number (ECCN) of 4A994.b. It can be re-exported except to any of the embargoed countries in the EAR E1 country list. Electronic emission notices The following information refers to the ThinkPad T420/T420i, machine types 4237, 4238, 4178, 4180, 4236, 4177, 4179.
accept responsibility for any failure to satisfy the protection requirements resulting from a nonrecommended modification of the product, including the installation of option cards from other manufacturers. This product has been tested and found to comply with the limits for Class B Information Technology Equipment according to European Standard EN 55022.
Japanese VCCI Class B statement Japan compliance statement for products which connect to the power mains with rated current less than or equal to 20 A per phase Lenovo product service information for Taiwan Additional regulatory information For additional regulatory information, refer to the ThinkPad Regulatory Notice shipped with your computer. If your computer is shipped without the ThinkPad Regulatory Notice, you can find it on the Web site at http://www.lenovo.com/support.
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Appendix B. WEEE and recycling statements Lenovo encourages owners of information technology equipment to responsibly recycle their equipment when it is no longer needed. Lenovo offers a variety of programs and services to assist equipment owners in recycling their IT products. Information on product recycling offerings can be found on Lenovo's Internet site at: http://www.lenovo.
Disposing of a Lenovo computer components Some Lenovo computer products sold in Japan may have components that contain heavy metals or other environmental sensitive substances. To properly dispose of disused components, such as a printed circuit board or drive, use the methods described above for collecting and recycling a disused computer or monitor.
Battery recycling information for European Union Notice: This mark applies only to countries within the European Union (EU). Batteries or packaging for batteries are labeled in accordance with European Directive 2006/66/EC concerning batteries and accumulators and waste batteries and accumulators. The Directive determines the framework for the return and recycling of used batteries and accumulators as applicable throughout the European Union.
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Appendix C. Notices Lenovo may not offer the products, services, or features discussed in this document in all countries. Consult your local Lenovo representative for information on the products and services currently available in your area. Any reference to a Lenovo product, program, or service is not intended to state or imply that only that Lenovo product, program, or service may be used.
Trademarks The following terms are trademarks of Lenovo in the United States, other countries, or both: Lenovo Access Connections Active Protection System Rescue and Recovery ThinkLight ThinkPad ThinkVantage TrackPoint Ultrabay UltraConnect UltraNav Intel and Intel SpeedStep are trademarks or registered trademarks of Intel Corporation or its subsidiaries in the United States and other countries.
Appendix D. Restriction of Hazardous Substances Directive (RoHS) China RoHS Turkish RoHS The Lenovo product meets the requirements of the Republic of Turkey Directive on the Restriction of the Use of Certain Hazardous Substances in Electrical and Electronic Equipment (EEE).
India RoHS RoHS compliant as per E-Waste (Management & Handling) Rules, 2011.
Part Number: (1P) P/N:
*1P*
