Personal Computer User's Guide

Foradditionalinformation,refertotheLenovoSolutionCenterhelpsystem.
Note:Ifyouareunabletoisolateandrepairtheproblemyourselfafterrunningtheprogram,saveandprint
thelogles.YouwillneedthelogleswhenyouspeaktoaLenovotechnicalsupportrepresentative.
LenovoThinkVantageToolbox
TheLenovoThinkVantageToolboxprogramhelpsyoumaintainyourcomputer,improvecomputingsecurity,
diagnosecomputerproblems,getfamiliarwiththeinnovativetechnologiesprovidedbyLenovo,andget
moreinformationaboutyourcomputer.YoucanusethediagnosticsfeatureoftheLenovoThinkVantage
Toolboxprogramtotestdevices,diagnosecomputerproblems,createbootablediagnosticmedia,update
systemdrivers,andviewsysteminformation.
ToruntheLenovoThinkVantageToolboxprogramontheWindows7operatingsystem,clickStart➙All
Programs➙LenovoThinkVantageT ools➙SystemHealthandDiagnostics.Followtheinstructionson
thescreen.
Followtheinstructionsonthescreen.Foradditionalinformation,refertotheLenovoThinkVantageToolbox
helpsystem.
PC-DoctorforDOS
YoucanalsodownloadthelatestversionofthePC-DoctorforDOSdiagnosticprogramfrom
http://support.lenovo.com.ThePC-DoctorforDOSdiagnosticprogramrunsindependentlyoftheWindows
operatingsystem.UsethePC-DoctorforDOSdiagnosticprogramifyouareunabletostarttheWindows
operatingsystemorifthetwodiagnosticprogramspreinstalledonyourcomputerhavenotbeensuccessful
inisolatingapossibleproblem.YoucanrunthePC-DoctorforDOSdiagnosticprogramfromadiagnostic
discthatyoucreated.
Creatingadiagnosticdisc
Thissectionprovidesinstructionsonhowtocreateadiagnosticdisc.
Tocreateadiagnosticdisc,dothefollowing:
1.Downloadaself-startingbootableCD/DVDimage(knownasanISOimage)ofthediagnosticprogram
from:
http://support.lenovo.com
2.UseanyCD/DVDburningsoftwaretocreateadiagnosticdiscwiththeISOimage.
Runningthediagnosticprogramfromadiagnosticdisc
Thissectionprovidesinstructionsonhowtorunthediagnosticprogramfromadiagnosticdiscthatyou
created.
Torunthediagnosticprogramfromadiagnosticdiscthatyoucreated,dothefollowing:
1.Makesuretheopticaldriveyouwanttouseissetastherstbootdeviceinthestartupdevicesequence.
See“Selectingorchangingthestartupdevicesequence”onpage80.
2.Makesurethecomputeristurnedonandtheninsertthediscintotheopticaldrive.Thediagnostic
programopens.
Note:Youcaninsertthediscintotheopticaldrivewhenyouaresettingthestartupdevicesequence.
However,ifyouinsertthediscintotheopticaldrivewhenyouhavealreadyenteredtheoperating
system,youneedtorestartthecomputertoaccessthediagnosticprogram.
3.Followtheinstructionsonthescreentoselectthediagnostictestyouwanttorun.
Chapter10.Troubleshootinganddiagnostics109