ThinkServer Installation and User Guide Machine Types: 1045, 1046, 1047, and 1048
Note Before using this information and the product it supports, be sure to read and understand the following: • The Important Notices that comes with your product • The Safety Information and the Warranty and Support Information on the documentation DVD that comes with your product • Appendix C “Notices” on page 107 Second Edition (February 2011) © Copyright Lenovo 2010, 2011.
Contents Safety information . . . . . . . . . . iii Chapter 1. General information. . . . . 1 Introduction . . . . . . . . . . . . . . . . . Notices and statements in the document . . . . . Related documentation . . . . . . . . . . . . 1 1 2 Chapter 2. Server setup road map . . . 3 Chapter 3. Features and technologies . . . . . . . . . . . . . . 5 What is included with your server . . . Features . . . . . . . . . . . . . Specifications . . . . . . . . . . . Software programs . . . . . . . . .
Keyboard, mouse, or pointing-device problems . . . . . . . . . . . . . Memory problems . . . . . . . . . Microprocessor problems . . . . . . Monitor problems. . . . . . . . . . Optional-device problems . . . . . . Power problems . . . . . . . . . . Serial port problems. . . . . . . . . Software problems . . . . . . . . . Universal Serial Bus (USB) port problems Solving power problems . . . . . . . . . Solving Ethernet controller problems . . . . Solving undetermined problems . . . . . . Event logs . . . . .
Safety information Before installing this product, read the Safety Information.
Important: Each caution and danger statement in this document is labeled with a number. This number is used to cross reference an English-language caution or danger statement with translated versions of the caution or danger statement in the Safety Information manual. For example, if a caution statement is labeled “Statement 1,” translations for this caution statement are in the Safety Information manual under “Statement 1.
Statement 2 CAUTION: When replacing the lithium battery, use only the battery recommended by the manufacturer. If your system has a module containing a lithium battery, replace it only with the same module type made by the same manufacturer. The battery contains lithium and can explode if not properly used, handled, or disposed of. Do not: • Throw or immerse into water • Heat to more than 100°C (212°F) • Repair or disassemble Dispose of the battery as required by local ordinances or regulations.
Statement 5 CAUTION: The power control button on the device and the power switch on the power supply do not turn off the electrical current supplied to the device. The device also might have more than one power cord. To remove all electrical current from the device, ensure that all power cords are disconnected from the power source. Statement 8 CAUTION: Never remove the cover on a power supply or any part that has the following label attached.
Statement 13 DANGER Overloading a branch circuit is potentially a fire hazard and a shock hazard under certain conditions. To avoid these hazards, ensure that your system electrical requirements do not exceed branch circuit protection requirements. Refer to the information that is provided with your device for electrical specifications. Statement 15 CAUTION: Make sure that the rack is secured properly to avoid tipping when the server unit is extended.
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Chapter 1. General information This chapter provides some general information about your server. This chapter contains the following topics: • “Introduction” on page 1 • “Notices and statements in the document” on page 1 • “Related documentation” on page 2 Introduction This Installation and User Guide is for your Lenovo® ThinkServer® RD240 server (machine types 1045, 1046, 1047, and 1048).
The following notices and statements are used in this document: • Note: These notices provide important tips, guidance, or advice. • Important: These notices provide information or advice that might help you avoid problems or inconvenient situations. • Attention: These notices indicate potential damage to programs, devices, or data. An attention notice is placed just before the instruction or situation in which damage could occur.
Chapter 2. Server setup road map This chapter provides a general road map to guide you through setting up your server. The server setup procedure varies depending on the configuration of the server when it was delivered. In some cases, the server is fully configured and you just need to connect the server to the network and an electrical outlet, and then you can turn on the server.
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Chapter 3. Features and technologies What is included with your server The RD240 server package includes the server, a power cord, documentation, the ThinkServer Documentation DVD, and software media. Features The RD240 server offers the following features and technologies: • Microprocessor(s): The server supports up to two Intel® Xeon® dual-core, quad-core, or hex-core microprocessors.
Table 3. Features and specifications Microprocessor(s): Supports up to two Intel Xeon dual-core, quad-core, or hex-core microprocessors. For the specific type and speed information about the microprocessor, use the Setup Utility program. See “Using the Setup Utility program” on page 69. For a list of the supported microprocessors for your server, go to http://www.lenovo.com/thinkserver. On the ThinkServer systems page, click Products ➙ Options ➙ ThinkServer Processors.
Table 3. Features and specifications (continued) RAID adapters: Electrical input • Onboard 1068E SAS RAID adapter • Input voltage: • ThinkServer 8708ELP SAS RAID Adapter • ThinkServer 8708EM2 RAID Adapter – Low range: Minimum: 100 V ac Maximum: 127 V ac Input frequency range: 50 to 60 Hz – High range: Minimum: 200 V ac Maximum: 240 V ac Input frequency range: 50 to 60 Hz Notes: 1.
The server has the following RAS features: • Advanced Configuration and Power Interface (ACPI) • Advanced Desktop Management Interface (DMI) • Automatic memory downsizing on error detection • Automatic restart on non-maskable interrupt (NMI) • Availability of microcode level • Built-in, menu-driven setup, system configuration, and RAID configuration • Built-in monitoring for fan, temperature, and voltage • Cooling fans with speed-sensing capability • ECC DDR3 SDRAM with Serial Presence Detect (SPD) • Error
Chapter 4. Locating parts, controls, LEDs, and connectors This chapter provides information to help you locate your server parts, controls, light-emitting diodes (LEDs), and connectors. Front view The following illustration shows the drives and parts on the front of the server. Figure 1. Front view of the server with eight hard disk drives and an optical drive 1 Left handle of the chassis 4 Optical drive 2 3.5-inch hard disk drive bay 5 Front control panel (see “Front control panel” on page 11) 3 3.
Rear view The following illustration shows the locations of the connectors and parts on the rear of the server. Figure 2. Rear view of the server 1 Power supply 1 6 Serial port 2 Power supply 2 bay (blank and covered by a bay bezel) 7 USB connectors (3 and 4) 3 Power cord connector 8 Ethernet connector 1 4 USB connectors (1 and 2) 9 Ethernet connector 2 (share with MGMT) 5 VGA monitor connector 10 PCI expansion slot Connector Description Power cord connector Used to connect the power cord.
Front control panel This section provides information about the front control panel of the server. The following illustration helps you identify the connectors, controls, and LEDs on the front control panel of your server. Figure 3. Front control panel 1 ID button and LED 4 Ethernet 2 status LED 2 System status LED 5 Power button and LED 3 Ethernet 1 status LED The following table describes the meaning of the LEDs on the front control panel. Table 4.
Table 4. Front control panel LEDs (continued) LED Ethernet 1 status LED Ethernet 2 status LED Power status LED State Color Description Blinking Green LAN is active and data is being transferred. On Green LAN is connected. Off Off Blinking Green LAN is active and data is being transferred. On Green LAN is connected. Off Off On Green Power is on. Blinking Green The server power is under S1 mode. Off Off LAN is not connected. LAN is not connected. Power is off.
Locating server components The following illustration shows the locations of the major components in your server. Figure 4. Server component locations 1 System fans 6 Front control panel (see “Front control panel” on page 11) 2 Riser card assembly 7 Optical drive (depending on the model) 3 Microprocessor and heat sink 8 3.5-inch hard disk drive dummy bay 4 Memory modules 9 3.5-inch hard disk drive 5 Power supply assembly 10 Left handle of the chassis Chapter 4.
Locating parts on the system board The following illustrations show the locations of the parts on the system board. Figure 5.
Figure 6. Locating other connectors on the system board 1 System fan 1 connector 7 J35 (for front control cable) 2 System fan 2 connector 8 JP1 (clear CMOS) 3 System fan 3 connector 9 USB 2 connector 4 System fan 4 connector 10 J21 (SGPIO connector for onboard SAS port 5-8) 5 Front USB connector 11 JP7 (set onboard SAS) 6 J51 (SGPIO connector for onboard SAS port 1-4) 12 J16 (COM2 connector) The following table introduces the jumper switches on the system board. Table 7.
Locating connectors on the backplane The following illustration shows the connector locations on the backplane. Figure 7.
Chapter 5. Installing, removing, or replacing hardware This chapter provides instructions on how to install, remove, or replace hardware for your server.
• You do not have to turn off the server to install or replace hot-swap fans, redundant hot-swap ac power supplies, or hot-plug USB devices. However, you must turn off the server before performing any steps that involve installing, removing, or replacing adapter cables or non-hot-swap optional devices or components. • After completing any installation, removal, or replacement procedure, reinstall all safety shields, guards, labels, and ground wires.
Working inside the server with the power on Attention: Static electricity that is released to internal server components when the server is turned on might cause the server to halt, which might result in the loss of data. To avoid this potential problem, always use an electrostatic-discharge wrist strap or other grounding system when you work inside the server with the power on. The server supports hot-swap devices and is designed to operate safely while it is turned on and the cover is removed.
4. Loosen the thumbscrew in the rear of the server cover 1 . Then, slide the server cover to the rear until you can lift it up to completely remove it from the chassis 2 . Notes: a. The thumbscrew is securely installed and you need to use a tool, such as a screwdriver, to loosen it. b. The thumbscrew is an integrated part of the server cover and it cannot be removed from the server cover. Figure 8.
Memory module installation rules Your server has eight memory slots for installing or replacing DDR3 SDRAM DIMMs that provide up to a maximum of 64 GB of system memory. The following tables provide information about the memory module installation rules that you should consider when installing a memory module. The “X” mark indicates the suggested memory slot(s) into which the memory module(s) should be installed in different situations. The number, for example 1, 2, or 3, indicates the installation sequence.
2. Remove the server cover. See “Removing the server cover” on page 19. 3. Locate the appropriate memory slot on the system board into which you will install the memory module. To optimize system performance, follow the related memory module installation rules and install the memory module into a memory slot starting with the memory module farthest from the microprocessor. See “Memory module installation rules” on page 21. 4.
Removing a memory module Attention: Do not open your server or attempt any repair before reading and understanding the “Safety information” on page iii and “Guidelines” on page 17. This section provides instructions on how to remove a memory module. To remove a memory module, do the following: 1. Remove all media from the drives and turn off all attached devices and the server. Then, disconnect all power cords from electrical outlets and disconnect all cables that are connected to the server. 2.
• The EMI integrity and cooling of the server are protected by having all bays, PCI slots, and PCI Express slots covered or occupied. When you install a drive, PCI card, or PCI Express card, save the EMC shield and filler panel from the bay, PCI card slot, or PCI Express card slot in the event that you later remove the device. • For a list of the supported hard disk drives for your server, go to http://www.lenovo.com/thinkserver.
5. Remove the retaining screw on the rear bracket of the optical drive. Figure 13. Removing the optical drive cage retaining screw 6. Slide out the optical drive cage with the optical drive. Figure 14. Sliding out the optical drive cage with the optical drive Chapter 5.
7. Remove the two retaining screws that secure the optical drive in the cage. Then, slide the optical drive out of the cage. Figure 15. Removing the two retaining screws that secure the optical drive in the cage 8. If you are instructed to return the removed optical drive, follow all packaging instructions and use any packaging materials that are supplied to you for shipping. What to do next: • To work with another piece of hardware, go to the appropriate section.
Statement 3 CAUTION: When laser products (such as CD-ROMs, DVD drives, fiber optic devices, or transmitters) are installed, note the following: • Do not remove the covers. Removing the covers of the laser product could result in exposure to hazardous laser radiation. There are no serviceable parts inside the device. • Use of controls or adjustments or performance of procedures other than those specified herein might result in hazardous radiation exposure.
4. There is one screw on each side and two screws on the top. Remove the four screws that secure the drive access panel ( 1 ). Slide the drive access panel back and lift it to remove it ( 2 ). Figure 16.
5. Remove the retaining screw on the rear bracket of the optical drive. Figure 17. Removing the optical drive cage retaining screw 6. Slide out the optical drive cage. Figure 18. Sliding out the optical drive cage Chapter 5.
7. Remove the bezel of the optical drive cage. Figure 19. Removing the bezel of the optical drive cage 8. Touch the static-protective package that contains the new optical drive to any unpainted metal surface on the server. Then, remove the optical drive from the package and place it on a static-protective surface. 9. Follow the instructions that come with the optical drive to set jumpers or switches, if there are any. 10.
11. Install the two retaining screws to secure the optical drive in the cage. Figure 21. Securing the optical drive with screws 12. Slide the cage with the optical drive into place. Figure 22. Sliding the cage with the optical drive into place Chapter 5.
13. Install the retaining screw to the rear of the cage to secure the optical drive cage in place. Figure 23. Installing the optical drive cage retaining screw 14. Connect the power cable (P8) and the signal cable (SATA cable) to the rear of the optical drive. 15. Reinstall the drive access panel and secure it in place by the four screws (one on each side and two on the top of the optical drive) that you have removed in step 4.
1. Press the blue latch to open the hard disk drive tray ( 1 ) and rotate the handle of the hard disk drive tray assembly to the open position ( 2 ). Then, grasp the handle and pull the hard disk drive tray assembly out of the bay ( 3 ). Figure 24. Removing the hard disk drive tray assembly 2. Remove the four retaining screws that secure the hard disk drive in the tray. Then, remove the hard disk drive. 3.
3. Keep the handle on the hard disk drive tray assembly fully open, slide the tray with the hard disk drive into the corresponding mounting point of the hot-swap hard disk drive bay ( 1 ), and then slightly press the handle to lock the tray into place ( 2 ). Figure 25. Installing the hard disk drive tray assembly 4. Check the hard disk drive status LEDs to make sure that the hard disk drive is operating correctly. You might have to restart the server for the drive to be recognized.
4. Loosen the retaining screws on the front and rear of the riser card assembly. Then, remove the riser card assembly from the server. Note: If the riser card is secured in place by a retaining latch 1 , press the retaining latch to release the riser card from the latch. Then, carefully pull the riser card assembly out of the slot. If necessary, alternate moving each side of the riser card a small and equal amount until it is completely removed from the slot. Figure 26.
This section provides instructions on how to install the riser card assembly. The riser card assembly might have PCI card(s) installed on it. To install the riser card assembly, do the following: Note: Use any documentation that comes with the riser card and follow those instructions in addition to the instructions in this section. 1. Remove all media from the drives and turn off all attached devices and the server.
Installing a PCI card Attention: Do not open your server or attempt any repair before reading and understanding the “Safety information” on page iii and “Guidelines” on page 17. This section provides instructions on how to install a PCI card. To install a PCI card, do the following: Note: Use any documentation that comes with the PCI card and follow those instructions in addition to the instructions in this section. 1. Remove all media from the drives and turn off all attached devices and the server.
Note: Use any documentation that comes with the PCI card and follow those instructions in addition to the instructions in this section. 1. Remove all media from the drives and turn off all attached devices and the server. Then, disconnect all power cords from electrical outlets and disconnect all cables that are connected to the server. 2. Remove the server cover. See Removing the server cover. 3. Disconnect any cables from the PCI card or any cables that impede access to the riser card assembly. 4.
1. Remove all media from the drives and turn off all attached devices and the server. Then, disconnect all power cords from electrical outlets and disconnect all cables that are connected to the server. 2. Remove the server cover. See “Removing the server cover” on page 19. 3. Locate the battery on the system board. See “Locating parts on the system board” on page 14. 4. Remove the system board battery. Figure 30. Removing the system board battery 5.
To install the system board battery, do the following: Note: Follow any special handling and installation instructions that come with the replacement battery. 1. Hold the system board battery 1 and position one side of the battery into its socket. Then, press the other side of the battery until it snaps into place. Figure 31. Installing the system board battery 2. Make sure that the battery clip holds the battery securely.
6. Refer to “Removing a PCI card” on page 37 and follow those instructions to remove the RAID controller from the riser card assembly. Note: Depending on your RAID controller, if necessary, remove the RAID battery from the RAID controller by removing the screws that secure the battery on the controller and disconnecting any cables. 7. If you are instructed to return the RAID controller, follow all packaging instructions and use any packaging materials that are supplied to you for shipping.
e. The temperature of the battery card assembly is generally 15–20 degrees higher than the ambient temperature during fast charge. Therefore, to complete fast charge cycle, the ambient temperature should be less than 45 degrees. If the ambient temperature exceeds 45 degrees, the fast charge cycle will terminate prematurely, thus preventing the battery card assembly from reaching a fully charged state.
a. Note the top view and the bottom view of the battery card assembly. Then, insert the battery pack harness connector into the 5-pin J3 battery pack harness connector on the backside of the battery card assembly. Figure 32. Bottom view of the battery card assembly 1 J3 battery pack harness connector 2 J1 connector 3 J2 board-to-board connector Figure 33. Top view of the battery card assembly 1 Battery pack harness b.
c. Hold the battery card assembly with the battery side up and the J2 board-to-board connector lining up with the J7 BBU connector 1 on the RAID controller. Carefully press the battery card assembly onto the RAID controller so that the two connectors are firmly joined. Then, secure the battery card assembly to the RAID controller with the three screws and the standoffs that come with the battery card assembly accessory kit. Figure 34. Installing the battery card assembly 5.
What to do next: • To work with another piece of hardware, go to the appropriate section. • To complete the installation, go to “Completing the parts replacement” on page 65. Installing the ThinkServer 8708EM2 RAID Adapter Attention: Do not open your server or attempt any repair before reading and understanding the “Safety information” on page iii and “Guidelines” on page 17.
Installing the RAID controller Attention: If you install the RAID controller on an onboard SATA and hot-swap based server, you need to reconfigure the RAID controller and reinstall the operating system. Make sure you back up your data before reconfiguration and reinstallation. Use the ThinkServer EasyStartup DVD that came with your server to reconfigure the RAID controller, reinstall device drivers, and reinstall the operating system.
9. For the mini SAS signal cable attached to port 0-3 on the RAID controller, connect the other end to the mini SAS signal cable connector 1 ( 2 ) on the backplane of your server. For the mini SAS signal cable attached to port 4-7 on the RAID controller, connect the other end to the mini SAS signal cable connector 2 ( 1 ) on the backplane of your server. Figure 38.
Top view The figure below shows the top view of the battery card assembly. Figure 39. Top view of the battery card assembly 1 battery pack harness Bottom view The figure below shows the bottom view of the battery card assembly. Figure 40.
Attention: • Electrostatic discharge can damage the battery card assembly and the 8708EM2 RAID adapter on which the battery card assembly is installed. Always ground yourself and use a ground strap before touching the battery card assembly or the 8708EM2 RAID adapter. Perform the installation procedure at an ESD-safe workstation.
Removing or installing the Ethernet card This section provides instructions on how to remove or install the Ethernet card. Removing the Ethernet card Attention: Do not open your server or attempt any repair before reading and understanding the “Safety information” on page iii and “Guidelines” on page 17. This section provides instructions on how to remove the Ethernet card. The Ethernet card is installed on the riser card assembly.
On Linux operating systems, you do not need to install any device driver for the Ethernet card; on Windows operating systems, you need to install the device driver for the Ethernet card. To install the device driver on Windows operating systems, do the following: 1. Save any open documents and exit all applications. 2. Insert the ThinkServer EasyStartup DVD that came with your server into the DVD drive. Note: You do not need to use the driver disc that came with the Ethernet card. 3.
3. Slide the microprocessor fan duct a little bit backward to release the three plastic tabs from the chassis. Then, lift the microprocessor fan duct out of the chassis. Figure 42. Removing the microprocessor fan duct 4. To install the microprocessor fan duct, see Installing the microprocessor fan duct. Installing the microprocessor fan duct Attention: Do not open your server or attempt any repair before reading and understanding the “Safety information” on page iii and “Guidelines” on page 17.
This section provides instructions on how to remove the power supply. When you remove a power supply, observe the following precautions. CAUTION: Hazardous moving parts are nearby. Statement 8 CAUTION: Never remove the cover on a power supply or any part that has the following label attached. Hazardous voltage, current, and energy levels are present inside any component that has this label attached. There are no serviceable parts inside these components.
What to do next: • To install a new power supply, see “Installing the power supply” on page 54. • To work with another piece of hardware, go to the appropriate section. Installing the power supply Attention: Do not open your server or attempt any repair before reading and understanding the “Safety information” on page iii and “Guidelines” on page 17. This section provides instructions on how to install the power supply. When you install a power supply, observe the following precautions.
1. Press the tab 1 on the bezel that covers the bay of the power supply and insert a finger into the hole 2 in the middle of the bezel. Then, pull the bezel out to remove it. Figure 44. Removing the bay bezel for the power supply 2. Slide the power supply into the chassis until it snaps into position. Figure 45. Installing the power supply What to do next: • To work with another piece of hardware, go to the appropriate section.
CAUTION: Hazardous moving parts are nearby. To remove the system fans, do the following: 1. Remove all media from the drives and turn off all attached devices and the server. Then, disconnect all power cords from electrical outlets and disconnect all cables that are connected to the server. 2. Remove the server cover. See Removing the server cover. 3. Remove the microprocessor fan duct. See Removing the microprocessor fan duct. 4. Remove the riser card assembly.
7. If you are instructed to return the system fans, follow all packaging instructions and use any packaging materials that are supplied to you for shipping. 8. To install new system fans, see Installing the system fans. Installing the system fans Attention: Do not open your server or attempt any repair before reading and understanding the “Safety information” on page iii and “Guidelines” on page 17. This section provides instructions on how to install the system fans.
6. Connect the system fan cables to the system board. For system fan connectors on the system board, see Locating other connectors on the system board. Figure 47. Installing the system fans 7. Secure the system fan cables to their corresponding clips. What to do next: • To work with another piece of hardware, go to the appropriate section. • To complete the installation, go to “Completing the parts replacement” on page 65.
1. Remove all media from the drives and turn off all attached devices and the server. Then, disconnect all power cords from electrical outlets and disconnect all cables that are connected to the server. 2. Remove the server cover. See “Removing the server cover” on page 19. 3. Remove the microprocessor fan duct. See Removing the microprocessor fan duct. 4. Loosen the four screws that secure the heat sink and then carefully lift the heat sink out of the chassis. Figure 48.
CAUTION: The heat sink might be very hot. Turn off the server and wait three to five minutes to let the server cool before removing the server cover. To install the heat sink, do the following: Note: Make sure that you have already connected the front fans to the system board before you install the heat sink. 1. Remove all media from the drives and turn off all attached devices and the server.
What to do next: • To work with another piece of hardware, go to the appropriate section. • To complete the installation, go to “Completing the parts replacement” on page 65. Removing or installing the microprocessor This section provides instructions on how to remove or install the microprocessor. Removing the microprocessor Attention: Do not open your server or attempt any repair before reading and understanding the “Safety information” on page iii and “Guidelines” on page 17.
5. Lift the small handle and open the retainer to access the microprocessor. Then, carefully lift the microprocessor straight up and out of the socket, and place it on a static-protective surface. Note: Touch only the edges of the microprocessor. Figure 50. Removing the microprocessor 6. If you are instructed to return the microprocessor, follow all packaging instructions and use any packaging materials that are supplied to you for shipping.
3. Always install the microprocessor first into the CPU0 socket, and then install another microprocessor into the CPU1 socket if you want to install two microprocessors. To install the microprocessor, do the following: 1. Remove all media from the drives and turn off all attached devices and the server. Then, disconnect all power cords from electrical outlets and disconnect all cables that are connected to the server. 2. Remove the server cover. See “Removing the server cover” on page 19. 3.
7. Remove the protective cover from the microprocessor socket. To avoid damaging the pins in the microprocessor socket, do not touch the pins while removing the cover. Figure 53. Removing the microprocessor socket cover 8. Remove the new microprocessor from the protective cover that protects the gold contacts on the bottom of the new microprocessor. Figure 54.
9. Hold the new microprocessor by the edges and align the notches 1 on it with the tabs 2 in the microprocessor socket. Then, install the microprocessor into the socket. Figure 55. Installing the microprocessor What to do next: • To work with another piece of hardware, go to the appropriate section. • To complete the installation, go to “Completing the parts replacement” on page 65.
If the server cables and connector panel have color-coded connectors, match the color of the cable end with the color of the connector. For example, match a blue cable end with a blue panel connector, a red cable end with a red connector, and so on. See “Rear view” on page 10 for an illustration of the I/O connectors on the rear of the server.
Statement 5 CAUTION: The power control button on the device and the power switch on the power supply do not turn off the electrical current supplied to the device. The device also might have more than one power cord. To remove all electrical current from the device, ensure that all power cords are disconnected from the power source. The server can be turned off in any of the following ways: • You can turn off the server from the operating system, if your operating system supports this feature.
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Chapter 6. Configuring the server Lenovo provides the following programs for you to configure your server: • Setup Utility program: The Setup Utility program is part of the server firmware. You can use the Setup Utility program to view your server configuration, change the startup device sequence, set the date and time, and set passwords. For information about using this program, see “Using the Setup Utility program” on page 69.
Starting the Setup Utility program To start the Setup Utility program, do the following: 1. Approximately three minutes after the server is connected to a working electrical outlet, the power button becomes active. Turn on the server and the POST runs automatically. You will then see the logo screen. The POST is a set of tests and procedures that are performed each time you turn on your server. 2. Press Del as soon as you see the logo screen. The Setup Utility program opens.
Table 12. Items under the Main menu Item Option Description AMIBIOS View the BIOS version and creation date information. Processor View microprocessor information. System Memory View memory capacity information. System Time HH:MM:SS Set system time. System Date MM/DD/YYYY Set system date. Table 13. Items under the Advanced menu Item Description CPU Configuration Enter the submenu to see all the options. See Submenus under the CPU Configuration.
Table 14. Submenus under the CPU Configuration (continued) Item Option Description Intel® Virtualization Tech Disabled / [Enabled] Enable or disable the Intel Virtualization Tech. This technology can provide additional capacity for hardware computing. If you set this feature to Enabled, you have to turn off the server and disconnect the power cord from electrical outlet, and then reconnect the power cord and turn on the server to make this feature take effect.
Table 15. Submenus under the Mass Storage Controller Configuration Item Option Description SATA Configuration Disabled / [Enabled] Enable or disable the integrated SATA controller. Configure SATA as [IDE] / RAID To select the hard disk drive mode. If this option is set to IDE, all the SATA connectors will be configured as stand-alone SATA connectors. Notes: 1. The settings in [ ] are the default settings in the Setup Utility program. 2.
Table 18. Submenus under the Hardware Health Configuration Item Option Description Items and options with BMC configuration: Auto Fan Control Disabled / [Enabled] If this option is set to Disabled, the fan runs at the full speed; if this option is set to Enabled, the fan speed is controlled by the system temperature. PWM Minimal Duty Cycle [60% Duty Cycle] / 45% Duty Cycle / 30% Duty Cycle Select the PWM Minimal Duty Cycle for the fan: 60%-100%, 45%-100%, or 30%-100%.
Table 19. Submenus under the IPMI 2.0 Configuration (continued) Item Sub-item Option Description BMC Watch Dog Timer Action [Disabled] / Reset System / Power Down / Power Cycle Disable or enable the OS based dongle. If enabled, whenever any problems arising from the operation system, such as the system halted, the system management feature will take actions of Reset System, Power Down, or Power Cycle at the prompt of the dongle Timer.
Table 22. Items under the PCIPnP menu (continued) Item Option Description LAN1 OP-ROM [Enabled] / Disabled Enable or disable the wake-up from LAN 1. LAN2 [Auto] / Enabled / Disabled The Auto option means to automatically enable the integrated Ethernet controller 2. The Enabled option means to enable the integrated Ethernet controller 2. The Disabled option means to disable the integrated Ethernet controller 2. LAN2 OP-ROM [Enabled] / Disabled Enable or disable the wake-up from LAN 2.
Table 25. Items under the Chipset menu Item CPU Bridge Configuration South Bridge Configuration Sub-item Option Description QPI Frequency [Auto] / 4.800GT / 5.866GT / 6.400GT Standard transferring rate of the QPI bus. QPI L0s and L1 Disabled / [Enabled] Enable or disable the QPI L0s and L1. Memory Frequency [Auto] / Force DDR-800 / Force DDR-1066 / Force DDR-1333 Set the frequency of the memory module.
• Not be a common word or a common name • Be significantly different from your previous passwords Setting, changing, or deleting a password This section provides instructions on how to set, change, or delete a password. To set, change, or delete a password, do the following: 1. Start the Setup Utility program. See “Starting the Setup Utility program” on page 70. 2. From the Setup Utility program main menu, select Security ➙ Change Supervisor Password or Change User Password. 3.
Using the ThinkServer EasyStartup program The ThinkServer EasyStartup DVD simplifies the process of configuring your RAID controllers and installing an operating system. The program works in conjunction with your Windows or Linux operating-system installation disc to automate the process of installing the operating systems and associated device drivers. If you did not receive an ThinkServer EasyStartup DVD with your server, you can download an image from the Lenovo Support Web site at http://www.lenovo.
You will then see one or more reminders about configuring storage devices, and then you will be presented with the Lenovo License Agreement. Read the license agreement carefully. You must agree with terms in order to continue.
• Installation settings: This task prompts you for user and system settings, the operating system product key, and the administrator password. • Network settings: This task prompts you for domain and workgroup settings, Ethernet controller type, IP address settings, DNS settings, and WINS address settings. • Install applications: This task enables you to run custom commands or scripts at the end of the installation process and install the ThinkServer EasyManage program to help you manage your servers.
Table 28. Items on the Global Properties window Item Description Pause When Boot Alert Displayed Indicates stop the boot or not when the alert occurs during the boot. The current property can be changed by pressing + or -. The option No indicates that you can continue to boot when the alert occurs. The option Yes indicates that you can pause boot when the alert occurs and press any key to continue. Boot Information Display Mode Defines how much BIOS information to be displayed during the boot.
SAS RAID settings In the Adapter Properties window, select RAID Properties and press Enter. The main window for SAS RAID setup is displayed. The following list describes the items in the main window for SAS RAID setup: • Create IM Volume: create RAID 1 including two hard disk drives to reserve data. The default Status of the first hard disk drive is Primary. The RAID 1 is also known as mirror image.
To delete a RAID array (RAID 1), do the following: 1. Select RAID Properties in the Adapter Properties window and press Enter to access the SAS RAID configuration main window and view the array information. 2. Select Manage Array in the View Array window. Then, the Manage Array window opens. 3. Select Delete Array in the Manage Array window and press Enter. When the message for confirmation is displayed, press Y. The array is deleted.
To update your system, do the following: 1. Go to http://www.lenovo.com/support. 2. Click Download & Drivers ➙ ThinkServer and then follow the instructions on the Web page to download the ISO image for the EasyUpdate Firmware Updater program. 3. Burn the ISO image to a disc. 4. Set the optical drive as the first boot device and insert the disc into the optical drive. The server will proceed directly to the User Interface Application’s introductory screen. 5.
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Chapter 7. Troubleshooting This chapter describes the diagnostic tools that are available to help you solve problems that might occur in the server. If you cannot diagnose and correct a problem by using the information in this chapter, see Appendix B “Getting help and technical assistance” on page 103 for more information. Troubleshooting tables Use the troubleshooting tables to find solutions to problems that have identifiable symptoms.
Symptom Action The DVD drive tray is not working. 1. Make sure that the server is turned on. 2. Insert the end of a straightened paper clip into the manual tray-release opening. 3. Reseat the DVD drive. 4. Replace the DVD drive. General problems • Follow the suggested actions in the order in which they are listed in the Action column until the problem is solved.
Symptom A problem occurs only occasionally and is difficult to diagnose. Action 1. Make sure that: • All cables and cords are connected securely to the rear of the server and attached devices. • When the server is turned on, air is flowing from the fan grille. If there is no airflow, the fan is not working. This can cause the server to overheat and shut down. 2. Check the system-event log (see “Event logs” on page 98). 3. See “Solving undetermined problems” on page 97.
• See the parts listing in the Hardware Maintenance Manual to determine which components are customer replaceable units (CRUs) and which components are field replaceable units (FRUs). • If an action step is preceded by “(Trained service technician only),” that step must be performed only by a trained service technician. Symptom The amount of system memory that is displayed is less than the amount of installed physical memory. Action 1.
Symptom The server emits a continuous beep during the POST, indicating that the startup (boot) microprocessor is not working correctly. Action 1. Make sure that the server supports all the microprocessors and that the microprocessors match in speed and cache size. 2. (Trained service technician only) Reseat microprocessor 1. 3. (Trained service technician only) If there is no indication of which microprocessor has failed, isolate the error by testing with one microprocessor at a time. 4.
Symptom The monitor has screen jitter, or the screen image is wavy, unreadable, rolling, or distorted. Action 1. If the monitor self-tests show that the monitor is working correctly, consider the location of the monitor. Magnetic fields around other devices (such as transformers, appliances, fluorescent lights, and other monitors) can cause screen jitter or wavy, unreadable, rolling, or distorted screen images. If this happens, turn off the monitor.
Symptom A Lenovo optional device that used to work does not work now. Action 1. Make sure that all of the hardware and cable connections for the device are secure. 2. If the device comes with test instructions, use those instructions to test the device. 3. If the failing device is an SCSI device, make sure that: • The cables for all external SCSI devices are connected correctly. • The last device in each SCSI chain, or the end of the SCSI cable, is terminated correctly.
Symptom The power-control button does not work (the server does not start). Note: The power-control button will not function until 3 minutes after the server has been connected to ac power. Action 1. Make sure that the power-control button is working correctly: a. Disconnect the server power cords. b. Reconnect the power cords. c. (Trained service technician only) Reseat the operator information panel cables, and then disconnect the server power cords. Reconnect the power cords.
• See the parts listing in the Hardware Maintenance Manual to determine which components are customer replaceable units (CRUs) and which components are field replaceable units (FRUs). • If an action step is preceded by “(Trained service technician only),” that step must be performed only by a trained service technician. Symptom The number of serial ports that are identified by the operating system is less than the number of installed serial ports. Action 1.
Universal Serial Bus (USB) port problems • Follow the suggested actions in the order in which they are listed in the Action column until the problem is solved. • See the parts listing in the Hardware Maintenance Manual to determine which components are customer replaceable units (CRUs) and which components are field replaceable units (FRUs). • If an action step is preceded by “(Trained service technician only),” that step must be performed only by a trained service technician.
• • • • • – If you directly connect two servers (without a hub), or if you are not using a hub with X ports, use a crossover cable. To determine whether a hub has an X port, check the port label. If the label contains an X, the hub has an X port. Determine whether the hub supports auto-negotiation. If it does not, try configuring the integrated Ethernet controller manually to match the speed and duplex mode of the hub. Check the Ethernet controller LEDs on the rear panel of the server.
• Power cord • ServeRAID SAS adapter • System board assembly 4. Turn on the server. If the problem remains, suspect the following components in the following order: a. Power supply b. Power-supply cage c. Memory d. Microprocessor e. System board If the problem is solved when you remove an adapter from the server but the problem recurs when you reinstall the same adapter, suspect the adapter; if the problem recurs when you replace the adapter with a different one, suspect the system board or extender card.
System event log The system-event log contains messages of three types: Information Information messages do not require action; they record significant system-level events, such as when the server is started. Warning Warning messages do not require immediate action; they indicate possible problems, such as when the recommended maximum ambient temperature is exceeded. Error Error messages might require action; they indicate system errors, such as when a fan is not detected.
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Appendix A. RAID battery card assembly Specifications The following table provides specifications of the RAID battery card assembly. Battery technology LiON Battery operating temperature (ambient) 10 to 45°C (50 to 113°F) Humidity (storage and operating) 20%-80% (non-condensing) Battery storage temperature Depends on storage time, as follows: • < 30 days: 0 to 50°C (32 to 122°F) • 30–90 days: 0 to 40°C (32 to 104°F) • > 90 days: 0 to 30°C (32 to 86°F) Battery voltage conditioning <3.
• Ambient temperature • Age of the battery • Numbers of discharge cycles the battery has been through • DRAM (dynamic random access memory) size 102 ThinkServer Installation and User Guide
Appendix B. Getting help and technical assistance If you need help, service, or technical assistance or just want more information about Lenovo products, you will find a wide variety of sources available from Lenovo to assist you. This section contains information about where to go for additional information about Lenovo and Lenovo products, what to do if you experience a problem with your system, and whom to call for service, if it is necessary.
Lenovo Support Web site Technical support information is available at: http://www.lenovo.com/support This portal is updated with the latest information about the following subjects: Downloads and Drivers Download drivers, flash BIOS, and update your software. Warranty Check your warranty status and upgrade your warranty. Technical Support Click Need Help? for self-help tips to help diagnose a problem. ThinkVantage Learn more about ThinkVantage software to improve productivity and reduce cost.
If possible, be at your computer when you call.
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Appendix C. Notices Lenovo may not offer the products, services, or features discussed in this document in all countries. Consult your local Lenovo representative for information on the products and services currently available in your area. Any reference to a Lenovo product, program, or service is not intended to state or imply that only that Lenovo product, program, or service may be used.
Trademarks Lenovo, the Lenovo logo, and ThinkServer are trademarks of Lenovo in the United States, other countries, or both. Intel and Intel Xeon are trademarks of Intel Corporation in the United States, other countries, or both. Microsoft and Windows are trademarks of the Microsoft group of companies. Linux is a trademark of Linus Torvalds in the United States, other countries, or both. Red Hat and all Red Hat-based trademarks and logos are trademarks or registered trademarks of Red Hat, Inc.
responsablemente sus equipos cuando éstos ya no les sean útiles. Lenovo dispone de una serie de programas y servicios de devolución de productos, a fin de ayudar a los propietarios de equipos a reciclar sus productos de TI. Se puede encontrar información sobre las ofertas de reciclado de productos de Lenovo en el sitio web de Lenovo http://www.lenovo.com/lenovo/environment/recycling. EU Only Notice: This mark applies only to countries within the European Union (EU) and Norway.
set forth in this document, you must implement practices that maintain particulate and gas levels that are consistent with the protection of human health and safety. If Lenovo determines that the levels of particulates or gases in your environment have caused damage to the server, Lenovo may condition provision of repair or replacement of servers or parts on implementation of appropriate remedial measures to mitigate such environmental contamination.
Batteries or packaging for batteries are labeled in accordance with European Directive 2006/66/EC concerning batteries and accumulators and waste batteries and accumulators. The Directive determines the framework for the return and recycling of used batteries and accumulators as applicable throughout the European Union. This label is applied to various batteries to indicate that the battery is not to be thrown away, but rather reclaimed upon end of life per this Directive.
recommended cables and connectors or by unauthorized changes or modifications to this equipment. Unauthorized changes or modifications could void the user's authority to operate the equipment. This device complies with Part 15 of the FCC Rules. Operation is subject to the following two conditions: (1) this device may not cause harmful interference, and (2) this device must accept any interference received, including interference that may cause undesired operation.
Einhaltung des Gesetzes über die elektromagnetische Verträglichkeit von Betriebsmittein Dieses Produkt entspricht dem „Gesetz über die elektromagnetische Verträglichkeit von Betriebsmitteln“ EMVG (früher „Gesetz über die elektromagnetische Verträglichkeit von Geräten“). Dies ist die Umsetzung der EU-Richtlinie 2004/108/EG (früher 89/336/EWG) in der Bundesrepublik Deutschland. Zulassungsbescheinigung laut dem Deutschen Gesetz über die elektromagnetische Verträglichkeit von Betriebsmitteln, EMVG vom 20.
Taiwan Class A compliance statement Lenovo product service information for Taiwan 114 ThinkServer Installation and User Guide
Index A drive bays, internal 23 drives hot-swap, removing 32 DVD drive problems 87 error symptoms 87 assistance, getting 103 attention notices 1 availability 7 B backplane locating connectors basic guidelines 17 bays 6 E 16 C cables rear connectors 65 caution statements 1 configuration 66 Ethernet controller 84 minimum 97 updating server 69 Configuration Utility program Add-on SAS RAID controller 69 LSI onboard SAS controller 69 connector cables 65 connector description 10 connectors rear of the serve
G L gaseous contamination 6, 110 general problems 88 getting help 103 gigabit Ethernet controller, configuring gloss statement (Germany) 111 LEDs rear of the server 10 LEDs and controls on the front of the server 9 locating connectors backplane 16 logs system-event message 99 84 H hard disk drive problems 88 hard disk drives hot-swap SAS or SATA, installing hot-swap SAS or SATA, removing heat sink installing 59 removing 58 help, getting 103 hot-swap drives, SAS or SATA installing 33 removing 32 humidit
installing 37 removing 37 power problems 93, 96 specifications 7 power cord connector 10 power supply 6 installing 54 removing 52 problems CD-ROM, DVD-ROM drive DIMM 89 Ethernet controller 96 general 88 hard disk drive 88 intermittent 88 memory 89 microprocessor 90 monitor 91 mouse 89 optional devices 92 power 93, 96 serial port 94 software 95 undetermined 97 USB port 96 87 R RAID controller removing 40 RAS features 7 rear view 10 redundant connection 5 related documentation 2 reliability 7 removing DIMM
U undetermined problems 97 Universal Serial Bus (USB) problems 96 updating server configuration 69 updating firmware 84 updating the server configuration 66 USB port problems 96 USB connector 10 using EasyStartup 79 onboard 1068E SAS RAID controller Configuration Utility program 81 passwords 77 Setup Utility program 69 V VGA monitor connector 10 video problems 91 video controller, integrated specifications 6 viewing event logs 98 W Web site compatible options 20 Lenovo support 17 publication ordering 103
