User Guide ThinkPad S440
Notes: Before using this information and the product it supports, be sure to read and understand the following: • Safety, Warranty, and Setup Guide • Regulatory Notice • “Important safety information” on page vi • Appendix D “Notices” on page 135 The latest Safety, Warranty, and Setup Guide and the Regulatory Notice are available on the Lenovo® Support Web site at: http://www.lenovo.com/UserManual Third Edition (January 2014) © Copyright Lenovo 2013, 2014.
Contents Read this first . . . . . . . . . . . . . . v Important safety information . . . . . . . . . . vi Conditions that require immediate action . . vii Safety guidelines . . . . . . . . . . . . vii Chapter 1. Product overview . . . . . . 1 Locating computer controls, connectors, and indicators. . . . . . . . . . . . . . . . . Front view. . . . . . . . . . . . . . . Right-side view. . . . . . . . . . . . . Left-side view . . . . . . . . . . . . . Bottom view . . . . . . . . . . . . . .
Recovering your operating system if Windows 8 or Windows 8.1 fails to start . . . . . . . Creating and using recovery media . . . . . 62 62 Chapter 6. Replacing devices . . . . . 65 Static electricity prevention . . . . . . . . . Disabling the built-in battery . . . . . . . . Replacing the base cover assembly . . . . . Replacing the hard disk drive or solid-state drive Replacing a memory module . . . . . . . . Replacing a Mini PCI ExpressCard for wireless LAN connection . . . . . . . . . . . . .
Battery recycling information for the European Union . . . . . . . . . . . . . . . . . . Battery recycling information for Taiwan . . . . . Battery recycling information for the United States and Canada . . . . . . . . . . . . . . . . Recycling information for China . . . . . . . . Trademarks . . . . . . . . . . . . . . . . 130 131 131 131 Appendix C. ENERGY STAR model information . . . . . . . . . . . . . 133 Appendix D. Notices. . . . . . . . . 135 © Copyright Lenovo 2013 136 Appendix E.
iv User Guide
Read this first Be sure to follow the important tips given here to get the most use and enjoyment out of your computer. Failure to do so might lead to discomfort or injury, or cause your computer to fail. Protect yourself from the heat that your computer generates. When your computer is turned on or the battery is charging, the base, the palm rest, and some other parts may become hot. The temperature they reach depends on the amount of system activity and the level of charge in the battery.
Protect your computer and data when moving it. Before moving a computer equipped with a hard disk drive, do one of the following, and ensure that the power button is off or is blinking: • Turn it off. • Put it in sleep mode. • Put it in hibernation mode. This will help to prevent damage to the computer, and possible loss of data. Handle your computer gently. Do not drop, bump, scratch, twist, hit, vibrate, push, or place heavy objects on your computer, display, or external devices.
Conditions that require immediate action Products can become damaged due to misuse or neglect. Some product damage is serious enough that the product should not be used again until it has been inspected and, if necessary, repaired by an authorized servicer. As with any electronic device, pay close attention to the product when it is turned on. On very rare occasions, you might notice an odor or see a puff of smoke or sparks vent from your product. Or you might hear sounds like popping, cracking or hissing.
that the power is turned off and that the product is unplugged from any power source. If you have any questions or concerns, contact the Customer Support Center. Although there are no moving parts in your computer after the power cord has been disconnected, the following warnings are required for your safety. CAUTION: Hazardous moving parts. Keep fingers and other body parts away.
To prevent possible overheating, do not cover the power adapter with clothing or other objects when the power adapter is plugged into an electrical outlet. Extension cords and related devices Ensure that extension cords, surge protectors, uninterruptible power supplies, and power strips that you use are rated to handle the electrical requirements of the product. Never overload these devices. If power strips are used, the load should not exceed the power strip input rating.
Hazardous voltage, current, and energy levels are present inside any component that has this label attached. There are no serviceable parts inside these components. If you suspect a problem with one of these parts, contact a service technician. External devices CAUTION: Do not connect or disconnect any external device cables other than USB cable while the computer power is on; otherwise, you might damage your computer.
Lithium coin-cell battery notice DANGER Danger of explosion if battery is incorrectly replaced. When replacing the lithium coin-cell battery, use only the same or an equivalent type that is recommended by the manufacturer. The battery contains lithium and can explode if not properly used, handled, or disposed of. Do not: • Throw or immerse into water • Heat to more than 100°C (212°F) • Repair or disassemble Dispose of the battery as required by local ordinances or regulations.
For your safety, always follow these basic precautions with your computer: • Keep the cover closed whenever the computer is plugged in. • Regularly inspect the outside of the computer for dust accumulation. • Remove dust from vents and any perforations in the bezel. More frequent cleanings might be required for computers in dusty or high-traffic areas. • Do not restrict or block any ventilation openings. • Do not operate your computer inside furniture, as this might increase the risk of overheating.
LCD notice CAUTION: The liquid crystal display (LCD) is made of glass, and rough handling or dropping the computer can cause the LCD to break. If the LCD breaks and the internal fluid gets into your eyes or on your hands, immediately wash the affected areas with water for at least 15 minutes; if any symptoms are present after washing, get medical care.
Save these instructions.
Chapter 1. Product overview This chapter provides information about connector locations, important product labels, computer features, specifications, operating environment, and preinstalled programs.
5 System-status indicator (illuminated ThinkPad® logo) 6 1 TrackPoint® 11 Screen (multi-touch screen on some models) pointing stick Camera Some models have an integrated camera. Use the camera to take pictures or hold a video conference. For details, see “Using the camera” on page 38. 2 Microphones The built-in microphones capture sound and voice when used with a program capable of handling audio. 3 Power button Use the power button to turn on the computer.
7 NFC logo (on some models) If your computer comes with the near-field-communication (NFC) card, the NFC logo is on the ThinkPad trackpad. For more information about the NFC feature, see “Using the NFC connection” on page 34. 9 M.2 solid-state drive An M.2 solid-state drive is available in some models. 10 Fan louvers The fan louvers and the internal fan enable air to circulate in the computer to ensure proper cooling, especially the cooling of the microprocessor.
1 Media-card-reader slot Depending on the model, the computer might have a media-card-reader slot. Insert your flash media card into this slot to read the data on the card. The media-card-reader slot supports the following cards: • MultiMediaCard (MMC) • Secure Digital (SD) card • Secure Digital eXtended-Capacity (SDXC) card • Secure Digital High-Capacity (SDHC) card 2 Combo audio connector Connect headphones or a headset that has a 3.5-mm (0.
Left-side view Figure 3. Left-side view Note: Your computer might look slightly different from the illustration above. 1 2 1 ac power connector 3 Ethernet connector 2 Lenovo OneLink connector 4 Always-on USB connector (USB 3.0) ac power connector Lenovo OneLink connector When the ac power adapter is connected to the ac power connector, it provides ac power to the computer and charges the battery.
The Ethernet connector has two indicators that show the status of the network connection. When the upper-left indicator is solid green, it indicates that the computer connects to a LAN and a session with the network is available. When the upper-right indicator blinks yellow, it indicates that data is being transmitted. 4 Always-on USB connector (USB 3.
Some models have a solid-state drive for data storage. The solid-state drive makes your computer light and fast. Note: The hidden service partition is the reason why there is less free space than expected on your hard disk drive or solid-state drive. This reduction is more noticeable on the solid-state drive because of its smaller capacity.
1 Fn Lock indicator The Fn Lock indicator shows the status of the Fn Lock function. For more information, see “Special keys” on page 24. 2 Speaker-mute indicator When the speaker mute indicator is on, the speakers are muted. 3 Microphone-mute indicator When the microphone mute indicator is on, the microphones are muted. 4 Camera-status indicator When the Camera-status indicator is on, the camera is in use.
The following figure shows the location of the machine type and model of your computer: FCC ID and IC Certification number label There is no FCC ID or IC Certification number for the wireless communication card 1 shown on the enclosure of the computer. The FCC ID and IC Certification number label is affixed on the card installed in the wireless-communication-card slot of the computer.
To remove the wireless LAN card for repair or replacement, see “Replacing a Mini PCI ExpressCard for wireless LAN connection” on page 70. Note: Use only Lenovo-authorized wireless communication card for the computer. If you install an unauthorized wireless communication card that is not approved for use in your computer, an error message will be displayed and the computer will beep when you turn on the computer.
Features This topic lists the features of your computer. To view the system properties, do the following: • For Windows 7: Click Start, right-click Computer. Then click Properties. • For Windows 8 and Windows 8.1: Go to the desktop. Move the pointer to the top-right or bottom-right corner of the screen to bring up the charms. Then click Settings ➙ PC info. Memory Double data rate 3 low-voltage synchronous dynamic random access memory modules (DDR3L SDRAM) Storage device • 2.
Wireless features • Integrated wireless LAN • Integrated Bluetooth • NFC (on some models) Security features Fingerprint reader Specifications This section lists the physical specifications for your computer. Size • Width: 333 mm (13.11 inches) • Depth: 225 mm (8.86 inches) • Height: 21 mm to 23 mm (0.83 to 0.
– Storage: 5.0°C to 43.0°C (41°F to 109°F) – At altitudes above 2438 m (8000 ft) – Maximum temperature when operating under the unpressurized condition: 31.3°C (88°F) Note: When you charge the battery pack, its temperature must be at least 10°C (50°F). • Relative humidity: – Operating: 8% to 80% – Storage: 5% to 95% If possible, place your computer in a well-ventilated and dry area without direct exposure to sunshine.
Table 1.
Table 2.
• Access Connections (Windows 7) The Access Connections program is a connectivity assistant program for creating and managing location profiles. Each location profile stores all the network and Internet configuration settings needed for connecting to a network infrastructure from a specific location such as a home or an office.
• Active Protection System (Windows 7, Windows 8, and Windows 8.1) The Active Protection System program protects your hard disk drive when the shock sensor inside your computer detects a condition that could damage the drive, such as system tilt, excessive vibration, or shock. The hard disk drive is less vulnerable to damage when it is not operating.
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Chapter 2. Using your computer This chapter provides information on using some of the computer components.
Can I get my user guide in another language? • To download the user guide in another language, go to: http://www.lenovo.com/support. Then follow the instructions on the screen. How do I use battery power more effectively when I am on the go? • To conserve power, or to suspend operation without exiting applications or saving files, see “Power-saving modes” on page 30. • To achieve the best balance between performance and power saving, create and apply power plans. See “Managing the battery power” on page 30.
• “Installing a new operating system” on page 79 • “Computer stops responding” on page 101 • “Power problems” on page 114 Using the multi-touch screen This topic provides instructions on how to use the multi-touch screen that is available on some models. Common touch gestures and mouse actions The following table lists some common touch gestures and the corresponding mouse actions that is applicable to the Windows 7 operating system, Windows 8 operating system, and Windows 8.1 operating system.
Tasks Touch gestures (touch models only) Mouse actions To zoom in Move two fingers farther apart. Press the Ctrl key while scrolling the mouse wheel forward. To rotate an item Put two or more fingers on an item, and then rotate your fingers (supported only on some models). If the application supports rotation, click the rotation icon. To open a menu with multiple options Tap and hold. Double-click. Touch gestures and mouse actions for Windows 8 and Windows 8.
Tasks Touch gestures (touch models only) Mouse actions To view the recently used applications or select an active application from the list Swipe in and out on the left edge. Move the pointer to the top-left corner of the screen, and then move the pointer downward along the left edge. To make a selection, click the desired application. To view all applications on the Start screen Windows 8.1: Windows 8.1: • Swipe up to the top edge.
Tasks Touch gestures (touch models only) Mouse actions Move the desired icon downward until a tick icon ( ) is displayed, then release your finger. To view the application commands on an open application, such as Copy, Save, and Delete, depending on the application Swipe in from the top or bottom edge. Right-click an open application. To close the current application Swipe in from the top edge to the bottom.
1 Function keys • + : Press Fn+Esc to enable or disable the Fn Lock function. When the Fn Lock function is disabled: The Fn Lock indicator is off. To initiate the special function of each key, press the function keys directly. To input F1–F12, you need to press the Fn key and the corresponding function key. When the Fn Lock function is enabled: The Fn Lock indicator turns on. To input F1–F12, press the function keys directly.
• : For Windows 7: Opens Control Panel. For Windows 8 and Windows 8.1: Opens the Settings charm. • : For Windows 7: Opens Windows Search. For Windows 8 and Windows 8.1: Opens the Search charm. • : Views the programs that you have opened. • : For Windows 7: Opens Computer. For Windows 8 and Windows 8.1: Views all the programs. • + : Controls the keyboard backlight There are three modes for the keyboard backlight: Off, Low, and High. Press Fn+Spacebar to change the modes of the keyboard backlight.
Note: Your computer keyboard might look slightly different from the following illustration. Using the TrackPoint pointing stick To use the TrackPoint pointing stick, apply pressure to the nonslip cap on the pointing stick in any direction parallel to the keyboard. Then you can move the pointer. But the pointing stick itself does not move. The speed at which the pointer moves depends on the pressure you apply to the pointing stick.
Note: The TrackPoint cap used in your computer has grooves a as shown in the following illustration. Ensure that you replace the TrackPoint cap with a correct one that has such grooves. Power management When you need to use your computer away from electrical outlets, you depend on battery power to keep your computer running. Different computer components consume power at different rates. The more you use the power-intensive components, the faster you consume battery power.
1. Start Power Manager. 2. Click the Global Power Settings tab. 3. For Low battery alarm or Critically low battery alarm, set the percentage of the power level and set the action. Note: If your computer enters sleep or hibernation mode when the battery is low, but the alarm message has not yet been displayed, the message will be displayed when the computer resumes. To resume normal operation, click OK.
Note: To maximize the life of the battery, the computer does not start recharging the battery if the remaining power is greater than 95%. Maximizing the battery life To maximize the life of the battery, do the following: • Use the battery until the charge is completely depleted. • Recharge the battery completely before using it. You can see whether the battery is fully charged from the battery-status icon in the Windows notification area. • Always use power management features such as power-saving modes.
• Hibernation mode By using this mode, you can turn off your computer completely without saving files or exiting any programs that are running. When the computer enters hibernation mode, all open programs, folders, and files are saved to the hard disk drive or solid-state drive, and then the computer turns off. If you put your computer into hibernation mode with the wake-up function disabled, the computer does not consume any power. The wake-up function is disabled by default.
• If there are restrictions on the use of computer wireless features on an airplane, disable the wireless features of your computer before boarding. Depending on the wireless devices installed on your computer, you might be able to use the following wireless networks: • Wireless LAN connection • Bluetooth connection • NFC connection Using the wireless LAN connection A wireless local area network (LAN) covers a relatively small geographic area, such as an office building or a house.
Checking the wireless-LAN connection status You can check the wireless-LAN connection status through the wireless-network-connection-status icon in the Windows notification area. The more bars encompassed, the better the signal is. For the Windows 7 operating system, you also can check the Access Connections gauge, the Access Connections status icon, or the Access Connections wireless status icon in the Windows notification area.
4. Select a Bluetooth device, and then follow the instructions on the screen. • For Windows 8 and Window 8.1: 1. Go to the desktop, and then right-click the data that you want to send. 2. Select Send To ➙ Bluetooth Devices. 3. Select a Bluetooth device, and then follow the instructions on the screen. For more information, refer to the Windows help information system and the Bluetooth help information system.
2. Click Display for further configuration. Using an external monitor Note: When you connect an external monitor, a video interface cable with a ferrite core is required. Your computer can support a maximum video resolution of up to1920 x 1200 (with an external monitor connected to the HDMI connector) or up to 2560x1600 (with an external monitor connected to the HDMI connector), provided that the external monitor also supports that resolution.
12. Clear the Show compatible hardware check box. 13. Select the correct manufacturer and model for the external monitor. If you cannot find your monitor on the list, stop the installation of this driver and use the driver shipped with your monitor. 14. After updating the driver, click Close. Changing the color settings To change the color settings, do the following: For Windows 7: 1. Right-click on the desktop, and click Screen resolution. 2.
• If your computer has the AMD® graphics card, you can designate the primary display by doing the following: 1. Right-click on the desktop and then select Screen resolution. 2. Select Extend these displays in Multiple Displays. 3. Change the setting to designate the primary display. • When an application using DirectDraw or Direct3D is running in full-screen mode, only the primary display shows the output. • You cannot use the display switching function in Extend desktop mode.
To achieve the best balance between the computer performance and a long battery life, depending on the graphics quality demand of the running program and the settings of the power plan that you use, the Switchable Graphics feature automatically switches between High Performance Graphics and Energy Saving Graphics, with no need to restart your computer, close programs, or intervene manually.
Configuring camera settings You can configure the camera settings to meet your needs, such as adjusting the quality of the video output. To configure the camera settings, do the following: • For Windows 7: Start the Communications Utility program and configure the camera settings as desired. • For Windows 8 and Windows 8.1, do one of the following: – Configure the camera settings directly from the program that is using the camera. For more information, see the help information system of the program.
1. Click the triangular icon in the Windows notification area to show hidden icons. Then, right-click the Safely Remove Hardware and Eject Media icon. 2. Select the corresponding item to eject the card from the Windows operating system. 3. Press the card to eject it from your computer. 4. Remove the card from your computer and store it safely for future use. Note: If you do not remove the card from your computer after you eject the card from the Windows operating system, the card can no longer be accessed.
Chapter 3. You and your computer This chapter provides information about accessibility, comfort, and travelling with your computer. Accessibility and comfort Good ergonomic practice is important to get the most from your personal computer and to avoid discomfort. Arrange your workplace and the equipment you use to suit your individual needs and the kind of work that you perform. In addition, use healthy work habits to maximize your performance and comfort while using your computer.
Head position: Keep your head and neck in a comfortable and neutral (vertical, or upright) position. Chair: Use a chair that gives you good back support and seat height adjustment. Use chair adjustments to best suit your desired posture. Arm and hand position: If available, use chair arm rests or an area on your working surface to provide weight support for your arms. Keep your forearms, wrists, and hands in a relaxed and neutral (horizontal) position. Type with a soft touch without pounding the keys.
Assistive technologies Some accessibility technologies are available through the Accessibility Options program. Depending on your operating system, the number of accessibility options available varies. In general, accessibility options enhance the way users with hearing, vision, or mobility limitations navigate and use their computer. For example, some users might not have the fine motor skills required to use a mouse or select key combinations.
• External mouse, if you are accustomed to using one • Ethernet cable • Extra battery, charged • A quality carrying case that provides adequate cushion and protection • External storage device If you are traveling to another country, you might also want to consider the following items: • An ac power adapter for the country to which you are travelling • An adapter to connect to a phone line in that country (for models equipped with a modem) To purchase travel accessories, go to http://www.lenovo.
Chapter 4. Security This chapter provides information about how to protect your computer from theft and unauthorized use.
4. Depending on your need, do one of the following: • To set a password, do the following: a. In the Enter New Password field, type a desired password and press Enter. b. In the Confirm New Password field, retype the password and press Enter. • To change a password, do the following: a. In the Enter Current Password field, type the current power-on password and press Enter. b.
b. In the Confirm New Password field, retype the password you just entered and press Enter. • If you select User + Master, do the following: a. First, set a user hard disk password. When a message window prompts you to set the user hard disk password, press Enter to continue. Type your new user hard disk password in the Enter New Password field and press Enter. Retype the password in the Confirm New Password field and press Enter. b. Then, set a master hard disk password.
Tips on using the hard disk passwords • You can set the minimum length of a hard disk password through the Security menu. • If you set a hard disk password of over seven characters, the hard disk drive can be used only with a computer that can recognize a hard disk password of over seven characters. If you then install the hard disk drive in a computer that cannot recognize a hard disk password that contains more than seven characters, you cannot access the drive.
Setting, changing, or removing a supervisor password Before you start, print these instructions. Only a system administrator can set, change, or remove a supervisor password. To set, change, or remove a supervisor password, do the following: 1. Turn off your computer. Wait for about five seconds, and then turn on the computer again. 2. When the logo screen is displayed, press F1 to start the ThinkPad Setup program. 3. Select Security ➙ Password ➙ Supervisor Password by using the directional keys. 4.
• Before you dispose of, sell, or hand over your computer, delete the data stored on it. For more information, refer to “Notice on deleting data from your hard disk drive or solid-state drive” on page 53. The following drive can be protected by the UEFI BIOS: • The hard disk drive built into your computer. Using Windows BitLocker Drive Encryption To help protect your computer against unauthorized access, use the drive encryption software, such as Windows BitLocker Drive Encryption.
To set an item on the Security Chip submenu, do the following: 1. Turn off your computer. Wait for about five seconds, and then turn on the computer again. 2. When the logo screen is displayed, press F1 to start the ThinkPad Setup program. 3. Select Security ➙ Security Chip by using the directional keys. 4. Press Enter. The Security Chip submenu opens. 5. Move to an item you want to set by using the directional keys. When the item is highlighted, press Enter. 6. Set other items that you want to set. 7.
1. Placethe top joint of your fingeron the sensor. 2. Apply light pressure and swipe your finger toward you across the reader in one smooth motion. Do not lift your finger when you are swiping it. Maintaining the fingerprint reader The following actions could damage the fingerprint reader or cause it not to work properly: • Scratching the surface of the reader with a hard, pointed object. • Scraping the surface of the reader with your fingernail or anything hard.
• Your finger is wrinkled. • Your finger is rough, dry, or injured. • Your finger is stained with dirt, mud, or oil. • The surface of your finger is different from when you enrolled your fingerprint. • Your finger is wet. • A finger is used that has not been enrolled. To improve the situation, try the following: • Clean or wipe your hands to remove any excess dirt or moisture from the fingers. • Enroll and use a different finger for authentication. • If your hands are dry, apply lotion to them.
Using firewalls If your system is preinstalled with a firewall program, it protects against computer Internet security threats, unauthorized access, intrusions, and Internet attacks. It also protects your privacy. For more information about how to use the firewall program, refer to the help information system that comes with the program. Protecting data against viruses Your computer is preinstalled with an antivirus program so you can detect and eliminate viruses.
Chapter 5. Recovery overview This chapter provides information about the recovery solutions provided by Lenovo on the Windows 7 operating system and the Push Button Reset program on the Windows 8 and Windows 8.1 operating systems. Recovery overview for the Windows 7 operating system This section provides information about the recovery solutions provided by Lenovo on the Windows 7 operating system.
To create recovery media on the Windows 7 operating system, click Start ➙ All Programs ➙ Lenovo ThinkVantage Tools ➙ Factory Recovery Disks. Then, follow the instructions on the screen. Using recovery media This section provides instructions on how to use recovery media on different operating systems. • On the Windows 7 operating system, you can use recovery media to restore the computer to the factory default settings only.
• In a protected area of your hard disk drive • On the secondary hard disk drive if a secondary hard disk drive is installed in your computer • On an attached external USB hard disk drive • On a network drive • On recordable discs (a recordable external optical drive is required for this option) After you have backed up the contents on the hard disk drive, you can restore the complete contents of the hard disk drive, restore only the selected files, or restore only the Windows operating system and applicati
If you have backed up your hard disk drive using the Rescue and Recovery program, you can restore the hard disk drive from a Rescue and Recovery backup, even if you cannot start the Windows operating system. • Restore your hard disk drive to the factory default settings The Rescue and Recovery workspace enables you to restore the complete contents of your hard disk drive to the factory default settings.
• To create a rescue medium on the Windows 7 operating system, do the following: 1. From the Windows desktop, click Start ➙ All Programs ➙ Lenovo ThinkVantage Tools ➙ Enhanced Backup and Restore. The Rescue and Recovery program opens. 2. In the Rescue and Recovery main window, click the Launch advanced Rescue and Recovery arrow. 3. Click the Create Rescue Media icon. The Create Rescue and Recovery Media window opens. 4. In the Rescue Media area, select the type of the rescue medium you want to create.
Reinstalling preinstalled device drivers Attention: When you reinstall device drivers, you are changing the current configuration of your computer. Reinstall device drivers only when it is necessary to correct a problem with your computer. To reinstall a device driver for a factory-installed device, do the following: 1. Turn on your computer. 2. Go to the C:\SWTOOLS directory. 3. Open the DRIVERS folder.
A Windows recovery image is preinstalled in the recovery partition on your computer. The Windows recovery image enables you to refresh your computer, or reset your computer to the factory default settings. You can create recovery media as backups or replacement for the Windows recovery image. With the recovery media, you can troubleshoot and fix the problems on your computer even if you cannot start the Windows 8 or Windows 8.1 operating system.
• To perform a complete format, click Fully clean the drive to start the process. The process will take several hours. 4. Follow the instructions on the screen to reset your computer to the factory default settings. Using the advanced startup options With the advanced startup options, you can change the firmware settings of the computer, change the startup settings of the Windows operating system, start the computer from an external device, or restore the Windows operating system from a system image.
1. Move your pointer to the top-right or bottom-right corner of the screen to display the charms, and click Search. 2. Depending on the operating system, do one of the following: • For Windows 8: Type recovery in the Search field and click Settings. Then click Create a recovery drive. • For Windows 8.1: Type recovery in the Search field and click the Search button. Then click Create a recovery drive. 3. Click Yes in the User Account Control window to allow the Recovery Media Creator program to start. 4.
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Chapter 6. Replacing devices This chapter provides instructions on how to replace devices for your computer.
• Do not short-circuit it. • Do not drop, crush, puncture, or subject to strong forces. Battery abuse or mishandling can cause the battery to overheat, which can cause gasses or flame to “vent” from the battery pack or coin cell. Before replacing any CRU, ensure that you have disabled the built-in battery by doing the following: 1. Turn off your computer and disconnect the ac power adapter and all cables from the computer. 2. Turn on your computer.
4. Install the new base cover assembly 1 and install the screws 2 . 5. Turn the computer over again. Connect the ac power adapter and all cables. Replacing the hard disk drive or solid-state drive Before you start, print these instructions. Attention: The hard disk drive is very sensitive. Incorrect handling can cause damage and permanent loss of data. Observe the following guidelines: • Replace the hard disk drive or solid-state drive only if you upgrade it or have it repaired.
4. Remove the screws that secure the hard disk drive or solid-state drive. Note: Depending on the model, your hard disk drive or solid-state drive might look different from the illustrations in this topic. 5. Lift the tab to remove the hard disk drive or solid-state drive out of the computer. 6. Insert the hard disk drive or solid-state drive into the slot 1 and position the hard disk drive or solid-state drive firmly into place 2 .
7. Install the screws to secure the hard disk drive or solid-state drive. 8. Reinstall the base cover assembly. See “Replacing the base cover assembly” on page 66. 9. Turn the computer over again. Connect the ac power adapter and all cables. Replacing a memory module Before you start, print these instructions. Increasing memory capacity is an effective way to make programs run faster. To replace a memory module, read the following prerequisites, and then the instructions.
4. If the memory module already is in the memory slot, open the latches on both sides of the slot at the same time 1 , and then remove the memory module 2 . Save the removed memory module for future use. 5. Place the notched end of the new memory module toward the contact edge side of the memory slot, and insert the memory module 1 1 into the slot at an angle of about 20 degrees. Pivot the memory module downward until it snaps into place 2 .
DANGER During electrical storms, do not connect the cable to or disconnect it from the telephone outlet on the wall. DANGER Electric current from power, telephone, and communication cables is hazardous. To avoid shock hazard, disconnect the cables before opening the cover of this slot. Attention: Before you start installing a Mini PCI ExpressCard, touch a metal table or a grounded metal object. This action reduces any static electricity from your body. The static electricity could damage the card.
6. Align the contact edge of the new PCI Express Mini Card with the corresponding socket. Then insert the new PCI Express Mini Card into the PCI Express Mini Card slot 1 . Secure the card with the screw 2 . 7. Connect the antenna cables to the new card as shown in the drawing. 8. Reinstall the base cover assembly. See “Replacing the base cover assembly” on page 66. 9. Turn the computer over again. Connect the ac power adapter and all cables.
• Do not drop, crush, puncture, or subject to strong forces. Battery abuse or mishandling can cause the battery to overheat, which can cause gasses or flame to “vent” from the battery pack or coin cell. To replace the coin-cell battery, do the following: 1. Disable the built-in battery. See “Disabling the built-in battery” on page 65. 2. Close the computer display, and turn the computer over. 3. Remove the base cover assembly. See “Replacing the base cover assembly” on page 66. 4. Detach the connector 1 .
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Chapter 7. Enhancing your computer This section provides information on installing devices and taking advantage of your computer's high-technology features. • “Finding ThinkPad options” on page 75 • “ThinkPad OneLink Dock” on page 75 • “ThinkPad OneLink Pro Dock” on page 76 Finding ThinkPad options If you want to expand the capabilities of your computer, Lenovo has a number of hardware accessories and upgrades to meet your needs.
2 USB 3.0 connector: Used to connect devices that are compatible with USB 3.0 and USB 2.0. 3 Always-on USB connector: By default, the Always-on USB connector enables you to charge some mobile digital devices and smartphones no matter when your computer is in sleep mode, hibernation mode, or is off. For more information, refer to the documentation that comes with the dock. 4 Combo audio connector: Used to connect headphones or a headset that has a 3.5-mm (0.14-inch), 4-pole plug.
Front view 1 Security-lock slot: To protect your dock from theft, you can purchase a security cable lock, such as a Kensington-style cable lock, that fits this security-lock slot to lock your dock to a desk, table, or other non-permanent fixture. 2 USB 3.0 connector: Used to connect devices that are compatible with USB 3.0 and USB 2.0.
1 USB 2.0 connectors: Used to connect devices that are compatible with USB 2.0. 2 USB 3.0 connectors: Used to connect devices that are compatible with USB 3.0 and USB 2.0. 3 Ethernet connector: Used to connect the dock to an Ethernet LAN. The indicators on this connector have the same function as the ones on the computer. 4 DisplayPort® connector: Used to attach a high-performance monitor, a direct-drive monitor, or other devices that use a DisplayPort connector.
Chapter 8. Advanced configuration While it is important to protect files, data, and settings that are on the hard disk drive or solid-state drive, you also might need to install a new operating system, install new device drivers, update your system UEFI BIOS, or recover preinstalled software. This information will help you handle your computer with proper care and keep it in top working shape.
9. Install the registry patches, for example the Enabling Wake on LAN from Standby for ENERGY STAR patch. To download and install the registry patches, go to the Lenovo Support Web site at: http://www.lenovo.com/support Note: After installing the operating system, do not change the initial UEFI/Legacy Boot setting in the ThinkPad Setup program. Otherwise the operating system will not start correctly.
When you install the Windows 8 or Windows 8.1 operating system, you might need one of the following country or region codes: Country or region Code Country or region Code China SC Netherlands NL Denmark DK Norway NO Finland FI Spain SP France FR Sweden SV Germany GR Taiwan and Hong Kong TC Italy IT United States US Japan JP Installing device drivers Device driver is the program that operates a particular hardware device of the computer.
3. Set the value of an item by doing one of the following: • Press the F6 key to change to a higher value. • Press the F5 key to change to a lower value. Note: Default values are in boldface. 4. To change other configurations, press the Esc key to exit the submenu and return to the parent menu. 5. When you complete the configuration, press the F10 key to save and exit. You also can select the Restart tab in the ThinkPad Setup menu, and restart your computer with one of the provided options.
Table 4. Config menu items (continued) Menu item Submenu item Selection Comments If you select AC and Battery, the Wake on LAN function is enabled with any power sources. Notes: • The magic packet type Wake on LAN requires ac power. • The Wake on LAN function does not work when a hard disk password is set.
Table 4. Config menu items (continued) Menu item Submenu item Selection Comments USB 3.0 Mode • Disabled Set the USB 3.0 controller mode for the ports shared between USB 2.0 and USB 3.0 controller. • Enabled • Auto If you select Auto, it enables you to connect and route appropriate USB 3.0 or USB 2.0 connectors. If you select Enabled, it enables the USB 3.0 mode and allows the USB 3.0 to be supported in the Windows 7 operating system. If you select Disabled, it disables and hides the USB 3.
Table 4. Config menu items (continued) Menu item Power Submenu item SpeedStep® Intel (R) technology Selection Comments • Disabled Select the mode of Intel SpeedStep technology at runtime. • Enabled If you select Enabled, the CPU can work at lower speed to save power. If you select Disabled, the CPU works at highest speed.
Date and time menu To change the date or time of your computer, select the Date/Time tab from the ThinkPad Setup menu. Then do the following: 1. Use the cursor keys to select System Date or System Time. 2. Type a date or time. Security menu To change the security settings of your computer, select the Security tab from the ThinkPad Setup menu. The following table lists the Security menu items. Default values are in boldface. Attention: The default configurations are already optimized for you.
Table 5. Security menu items (continued) Menu item Submenu item Selection Comments length for passwords, no one but you can change the length. Power-On Password • Disabled • Enabled Hard Disk1 Password • Disabled • Enabled Hard Disk2 Password • Disabled • Enabled Security Chip Security Chip • Active • Inactive • Disabled Refer to “Power-on password” on page 45. Refer to “Hard disk passwords” on page 46. Refer to “Hard disk passwords” on page 46.
Table 5. Security menu items (continued) Menu item Submenu item Selection Comments Memory Protection Execution Prevention • Disabled Some computer viruses and worms cause memory buffers to overflow. By selecting Enabled you can protect your computer against attacks by such viruses and worms. If you find that an application program does not run correctly after choosing Enabled, select Disabled and reset the setting.
Table 5. Security menu items (continued) Menu item Submenu item Selection Comments Anti-Theft Intel AT Module Activation • Disabled Enable or disable the UEFI BIOS interface to activate the Intel AT module, which is an optional anti-theft service from Intel. • Enabled • Permanently Disabled Note: If you set the Intel AT module activation to Permanently Disabled, you will be unable to enable this setting again.
• After you change the startup sequence, ensure that you select a correct device during a copy, a save, or a format operation. Otherwise your data might be erased or overwritten. • If you are using the BitLocker drive encryption, do not change the startup sequence. BitLocker drive encryption locks the computer from starting once detects the change of startup sequence. To change the startup sequence temporarily so that the computer starts from a desired drive, do the following: 1. Turn off the computer. 2.
Table 6. Startup menu items (continued) Menu item Selection Comments Boot Mode • Quick The Quick boot is intended to boot the operating system as soon as possible by reducing the power-on self-test (POST) elapsed time. The Diagnostics boot is to be used for the problem determination by performing tests of the devices.
This manageability, or “Total Cost of Ownership” (TCO), enables you to remotely operate client computers in the same way as you operate your own computer, such as turning on a client computer, formatting hard disk drive, and installing software. Once the computer is configured and operational, you can manage it by use of software and manageability features already integrated into the client system and the network.
Wake on LAN When the Wake on LAN feature is enabled on a computer that is connected to a LAN, a network administrator can start the computer remotely from a management console, using remote network-management software. When your computer is not under the network administrator's system management, you can disable Wake on LAN. To enable or disable Wake on LAN, do the following: 1. Start ThinkPad Setup. 2. Select Config. The Config submenu is displayed. 3. Select Network. The Network item submenu is displayed.
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Chapter 9. Preventing problems An important part of owning a ThinkPad notebook computer is maintenance. With proper care, you can avoid common problems. The chapter provides information that can help you keep your computer running smoothly.
– Restart the computer and start the recovery operation. – If your computer uses discs as the recovery media, do not remove the disc from the drive until prompted to do so. • For suspected hard disk drive issues, refer to “Diagnosing problems” on page 101 and run a diagnostic test for the drive before you call the Customer Support Center. If your computer does not start up, download the files to create a bootable self-test medium from http://www.lenovo.com/hddtest.
For more information about how to use the System Update program, refer to the help information system of the program. Taking care of your computer Although your computer is designed to function reliably in normal work environments, you need to use common sense in handling it. By following these important tips, you will get the most use and enjoyment out of your computer.
• Store your external and removable hard disk drive in the appropriate containers or packaging when they are not being used. • Before you install any of the following devices, touch a metal table or a grounded metal object. This action reduces any static electricity from your body. The static electricity could damage the device. – Memory module – Mini PCI card – Memory card, such as SD card, SDHC card, SDXC card, and MultiMediaCard Note: Not all listed devices are included in your computer.
7. Wipe the cover with the clean sponge. 8. Wipe the surface again with a dry, soft, lint-free cloth. 9. Wait for the surface to dry completely and remove any fibers from the cloth. Cleaning your computer keyboard To clean the computer keyboard, do the following: 1. Apply some isopropyl rubbing alcohol to a soft, dust-free cloth. 2. Wipe each keytop surface with the cloth. Wipe the keys one by one; if you wipe several keys at a time, the cloth might hook onto an adjacent key and possibly damage it.
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Chapter 10. Troubleshooting computer problems This chapter provides information on what to do if you experience a problem with your computer. This chapter contains the following topics: • “Diagnosing problems” on page 101 • “Troubleshooting” on page 101 Diagnosing problems If you experience problems with your computer, use the Lenovo Solution Center program as a starting point for solving them. The Lenovo Solution Center program enables you to troubleshoot and resolve computer problems.
• If you cannot turn off your computer by pressing and holding the power switch, remove all sources of power from the computer and reset the system by inserting a straightened paper clip into the emergency-reset hole. After the computer is off, restart the computer by pressing the power button. If the computer does not turn on, continue with step 2. 2.
• Message: 0271: Date and time error. Solution: Neither the date nor the time is set in the computer. Enter ThinkPad Setup to set the date and time. • Message: 0177: Bad SVP data, stop POST task. Solution: Checksum of the supervisor password in the EEPROM is not correct. The system board should be replaced. Have the computer serviced. • Message: 0183: Bad CRC of Security settings in EFI Variable. Enter ThinkPad Setup. Solution: Checksum of the Security settings in the EFI Variable is not correct.
Solution: The hard disk drive is not working. Have the hard disk drive serviced. • Message: 2101: Detection error on HDD1 (Ultrabay HDD) Solution: The Ultrabay hard disk drive is not working. Have the Ultrabay hard disk drive serviced. • Message: 2102: Detection error on HDD2 (Mini SATA) Solution: The Mini SATA device is not working. Have the Mini SATA device serviced. • Message: 2110: Read error on HDD0 (Main HDD) Solution: The main hard disk drive is not working. Have the main hard disk drive serviced.
Solution: Ensure that: – The battery is installed correctly. – The ac power adapter is connected to the computer and the power cord is plugged into a working electrical outlet. – The computer is turned on. (Turn the power button on again for confirmation.) If a power-on password is set: – Press any key to display the prompt for the power-on password. If the brightness level of the screen is low, increase it by pressing F6. – Type the correct password and press Enter.
Memory module problems Print these instructions now and keep it with your computer for reference later. If your memory module is not operating properly, check the following items: 1. Verify that the memory module is installed and seated correctly in your computer. It might be necessary to remove all added memory modules to test the computer with only the factory-installed memory modules, and then reinstall the memory module one at a time to ensure a proper connection. 2.
1. Exit the application that uses the sound device (for example, Windows Media Player). 2. Open Control Panel. Click Hardware and Sound ➙ Sound ➙ Playback. 3. If you are using a Headset profile, select Bluetooth Hands-free Audio and click the Set Default button. If you are using an AV profile, select Stereo Audio and click the Set Default button. 4. Click OK to close the Sound window.
Problems with the display and multimedia devices This topic includes the most common problems with displays and multimedia devices, including the computer display, the external monitor, and audio devices. Computer screen problems • Problem: The screen is blank. Solution: Do the following: – Press F7 to bring up the image. – If you are using the ac power adapter, or using the battery and the battery gauge shows that the battery is not depleted, press F6 to make the screen brighter.
Solution: This is an intrinsic characteristic of the TFT technology. Your computer display contains multiple thin-film transistors (TFTs). A small number of missing, discolored, or bright dots on the screen might exist all the time. External monitor problems • Problem: The external monitor is blank. Solution: To bring up the image, press F7 and select the desired monitor. If the problem persists, do the following: 1. Connect the external monitor to another computer to ensure that it works. 2.
8. Click Properties. If you are prompted for an administrator password or confirmation, type the password or provide confirmation. 9. Click the Driver tab. 10. Click Update Driver. 11. Click Browse my computer for driver software, and then click Let me pick from a list of device drivers on my computer. 12. Clear the Show compatible hardware check box. 13. Select your monitor manufacturer and model. 14. After updating the driver, click Close. 15. Set Resolution.
9. Set the screen resolution for the secondary display. 10. Set the relative position of each monitor by dragging its icon. You can set the monitors in any relative position, but the icons must touch each other. 11. Click OK to apply the changes. Note: To change the color settings, right-click on the desktop, and click Screen resolution. Click Advanced Settings, select the Monitor tab, then set Colors.
Note: For details about controlling volume, refer to your Windows online help. • Problem: A volume or balance slider cannot be moved. Solution: The slider might be grayed out. This means that its position is fixed by the hardware and cannot be changed. • Problem: The volume sliders do not stay in place when some audio applications are used. Solution: It is normal for the sliders to change position when certain sound applications are used.
Battery and power problems This topic contains instructions on troubleshooting battery and power problems. Battery problems • Problem: The battery pack cannot be fully charged in the standard charge time when the computer is powered off. Solution: The battery pack might be over-discharged. Do the following: 1. Turn off the computer. 2. Ensure that the over-discharged battery pack is in the computer. 3. Connect the ac power adapter to the computer and let it charge.
Power problems Print these instructions now and keep it with your computer for reference later. If your computer is getting no power at all, check the following items: 1. Check all power connections. Remove any power strips and surge protectors to connect the ac power adapter directly to the ac power outlet. 2. Inspect the ac power adapter. Check for any physical damage, and ensure that the power cable is firmly attached to the adapter brick and the computer. 3.
– The operating temperature is within the acceptable range. Refer to “Operating environment” on page 12. If the battery is charged and the temperature is within range, have the computer serviced. • Problem: A critical low-battery error occurs, and the computer immediately turns off. Solution: The battery power is getting low. Connect the ac power adapter to the computer and plug it into an electrical outlet. • Problem: The computer display remains blank after you press Fn to return from sleep mode.
– When you carry your computer. This is a normal characteristic of a hard disk drive and is not a defect. • Problem: The hard disk drive does not work. Solution: On the Boot menu of ThinkPad Setup, ensure that the hard disk drive is on the Boot priority order list. If it is on the Excluded from boot order list, it is disabled. Select the entry for it on the list and press the Shift+1 key. This moves the entry to the Boot priority order list.
Refer to “Diagnosing problems” on page 101 for a diagnostic test of the USB connector. Chapter 10.
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Chapter 11. Getting support This chapter provides information about getting help and support from Lenovo. • “Before you contact Lenovo” on page 119 • “Getting help and service” on page 119 • “Purchasing additional services” on page 121 Before you contact Lenovo Often, you can solve your computer problems by referring to the information in the explanations of error codes, running diagnostic programs, or by consulting the Lenovo Web site. Registering your computer Register your computer with Lenovo.
Information about your computer and preinstalled software, if any, is available in the documentation that comes with your computer. The documentation includes printed books, online books, readme files, and help files. In addition, information about Lenovo products is available on the World Wide Web. Microsoft Service Packs are the latest software source for Windows product updates. They are available through Web download (connection charges might apply) or through disc.
The following items are not covered: • Replacement or use of parts not manufactured for or by Lenovo or non-warranted parts • • • • • Note: All warranted parts contain a 10-character identification in the format FRU XXXXXXXXXX.
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Appendix A. Regulatory information Wireless related information Wireless interoperability The Wireless LAN PCI Express Mini Card is designed to be interoperable with any wireless LAN product that is based on DSSS, CCK, and/or OFDM radio technology, and is compliant to: • The 802.11b/g Standard, 802.11a/b/g or 802.11n draft 2.0 on Wireless LANs, as defined and approved by the Institute of Electrical and Electronics Engineers. • The WiFi certification as defined by the Wi-Fi Alliance.
• Battery Status Profile Usage environment and your health Integrated wireless cards emit radio frequency electromagnetic energy like other radio devices. However, the level of energy emitted is far much less than the electromagnetic energy emitted by wireless devices like for example mobile phones. Due to the fact that integrated wireless cards operate within the guidelines found in radio frequency safety standards and recommendations, Lenovo believes they are safe for use by consumers.
Locating wireless regulatory notices For more information about the wireless regulatory notices, refer to the Regulatory Notice shipped with your computer. If your computer is shipped without the Regulatory Notice, you can find it on the Web site at: http://www.lenovo.com/UserManual Export classification notice This product is subject to the United States Export Administration Regulations (EAR) and has an Export Classification Control Number (ECCN) of 4A994.b.
Cet appareil numérique de la classe B est conforme à la norme NMB-003 du Canada. European Union - Compliance to the Electromagnetic Compatibility Directive This product is in conformity with the protection requirements of EU Council Directive 2004/108/EC on the approximation of the laws of the Member States relating to electromagnetic compatibility.
Korea Class B compliance statement Japan VCCI Class B compliance statement Japan compliance statement for products which connect to the power mains with rated current less than or equal to 20 A per phase Lenovo product service information for Taiwan Eurasian compliance mark Appendix A.
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Appendix B. WEEE and recycling statements Lenovo encourages owners of information technology equipment to responsibly recycle their equipment when it is no longer needed. Lenovo offers a variety of programs and services to assist equipment owners in recycling their IT products. Information on product recycling offerings can be found on Lenovo's Internet site at http://www.lenovo.com/social_responsibility/us/en/.
Disposing of Lenovo computer components Some Lenovo computer products sold in Japan may have components that contain heavy metals or other environmental sensitive substances. To properly dispose of disused components, such as a printed circuit board or drive, use the methods described above for collecting and recycling a disused computer or monitor.
Batteries or packaging for batteries are labeled in accordance with European Directive 2006/66/EC concerning batteries and accumulators and waste batteries and accumulators. The Directive determines the framework for the return and recycling of used batteries and accumulators as applicable throughout the European Union. This label is applied to various batteries to indicate that the battery is not to be thrown away, but rather reclaimed upon end of life per this Directive.
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Appendix C. ENERGY STAR model information ENERGY STAR® is a joint program of the U.S. Environmental Protection Agency and the U.S. Department of Energy aimed at saving money and protecting the environment through energy efficient products and practices. Lenovo is proud to offer our customers products with the ENERGY STAR qualified designation.
5. Click the Power Management tab. 6. Clear the Allow this device to wake the computer check box. 7. Click OK.
Appendix D. Notices Lenovo may not offer the products, services, or features discussed in this document in all countries. Consult your local Lenovo representative for information on the products and services currently available in your area. Any reference to a Lenovo product, program, or service is not intended to state or imply that only that Lenovo product, program, or service may be used.
Trademarks The following terms are trademarks of Lenovo in the United States, other countries, or both: Lenovo Access Connections Active Protection System Rescue and Recovery Secure Data Disposal ThinkPad ThinkVantage TrackPoint UltraConnect AMD is a registered trademark of Advanced Micro Devices, Inc. Intel and Intel SpeedStep are trademarks or registered trademarks of Intel Corporation or its subsidiaries in the United States and other countries.
Appendix E. Restriction of Hazardous Substances Directive (RoHS) European Union RoHS Lenovo products sold in the European Union, on or after 3 January 2013 meet the requirements of Directive 2011/65/EU on the restriction of the use of certain hazardous substances in electrical and electronic equipment (“RoHS recast” or “RoHS 2”). For more information about Lenovo progress on RoHS, go to: http://www.lenovo.com/social_responsibility/us/en/RoHS_Communication.
Ukraine RoHS India RoHS RoHS compliant as per E-Waste (Management & Handling) Rules, 2011.
