ThinkServer RD540 User Guide and Hardware Maintenance Manual Machine Types: 70AR, 70AS, 70AT, and 70AU
Note: Before using the information and the product it supports, be sure to read and understand the following: • The Read Me First that comes with your product • “Safety information” on page iii • Appendix A “Notices” on page 169 First Edition (November 2013) © Copyright Lenovo 2013. LIMITED AND RESTRICTED RIGHTS NOTICE: If data or software is delivered pursuant a General Services Administration “GSA” contract, use, reproduction, or disclosure is subject to restrictions set forth in Contract No.
Contents Safety information . . . . . . . . . . iii Safety inspection guide . . . . . . . . . . . . x Grounding requirements . . . . . . . . . . . . xi Chapter 1. General information . . . . . 1 Introduction . . . . . . . . . . . . . . . . . Server documentation . . . . . . . . . . . . . 1 2 Chapter 2. Server setup road map . . . 5 Chapter 3. Product overview . . . . . . 7 Server package . . . . . . . . . . . . . Features . . . . . . . . . . . . . . . . Specifications . . . . . . . . . . . . . .
Installing or removing the ThinkServer Management Module Premium . . . . . . Installing or removing the ThinkServer Trusted Platform Module . . . . . . . . . . . . Installing or replacing a hot-swap redundant power supply . . . . . . . . . . . . . Installing or replacing a heat sink. . . . . . Installing or replacing the microprocessor . . Installing or replacing a hot-swap hard disk drive . . . . . . . . . . . . . . . . . Installing or replacing a 2.5-inch solid-state drive . . . . . . . . . . . . . . . .
Safety information Note: Before using the product, be sure to read and understand the multilingual safety instructions on the documentation DVD that comes with the product. Antes de usar o produto, leia e entenda as instruções de segurança multilíngues no DVD de documentação que o acompanha. Преди да използвате този продукт, задължително прочетете и вникнете в многоезичните инструкции за безопасност в DVD диска с документация, който се предоставя с продукта.
Przed skorzystaniem z produktu należy zapoznać się z wielojęzycznymi instrukcjami bezpieczeństwa znajdującymi się na płycie DVD z dokumentacją dostarczoną wraz z produktem. Antes de utilizar o produto, leia atentamente as instruções de segurança multilingues que constam no DVD de documentação fornecido com o produto. Înainte de a utiliza produsul, asiguraţi-vă că aţi citit şi înţeles instrucţiunile de siguranţă în mai multe limbi de pe DVD-ul cu documentaţie care însoţeşte produsul.
Statement 1 DANGER Electrical current from power, telephone, and communication cables is hazardous. To avoid a shock hazard: • Do not connect or disconnect any cables or perform installation, maintenance, or reconfiguration of this product during an electrical storm. • Connect all power cords to a properly wired and grounded electrical outlet. • Ensure that all power cord connectors are securely and completely plugged into receptacles.
Statement 3 CAUTION: When laser products (such as CD-ROMs, DVD drives, fiber optic devices, or transmitters) are installed, note the following: • Do not remove the covers. Removing the covers of the laser product could result in exposure to hazardous laser radiation. There are no serviceable parts inside the device. • Use of controls or adjustments or performance of procedures other than those specified herein might result in hazardous radiation exposure.
Statement 6 CAUTION: If you install a strain-relief bracket option over the end of the power cord that is connected to the device, you must connect the other end of the power cord to a power source that is easily accessible in case it needs to be disconnected. Statement 7 CAUTION: If the device has doors, ensure that you remove or secure the doors before moving or lifting the device to protect against personal injury. The doors will not support the weight of the device.
Statement 11 CAUTION: The following label indicates a potential heat hazard. Statement 12 DANGER Overloading a branch circuit is a potential fire hazard and a shock hazard under certain conditions. To avoid these hazards, ensure that your system electrical requirements do not exceed branch current ratings at the installation site. Statement 13 CAUTION: Ensure that the rack is secured properly to avoid tipping when the server unit is extended on the rails.
Statement 16 CAUTION: To reduce the risk of electric shock or energy hazards: • This equipment must be installed by trained service personnel in a restricted-access location, as defined by your local electrical code and the latest edition of IEC 60950. • Connect the equipment to a reliably earthed safety extra low voltage (SELV) source. An SELV source is a secondary circuit that is designed so that normal and single fault conditions do not cause the voltages to exceed a safe level (60 V direct current).
Statement 20 CAUTION: A lithium ion battery is provided. To avoid possible explosion, do not burn the battery. Replace the battery only with the Lenovo-approved part. Recycle or discard the battery as instructed by local regulations. Safety inspection guide The purpose of this inspection guide is to assist you in identifying potentially unsafe conditions. As each machine was designed and built, required safety items were installed to protect users and service technicians from injury.
Grounding requirements Electrical grounding of the server is required for operator safety and correct system function. Proper grounding of the electrical outlet can be verified by a certified electrician.
xii ThinkServer RD540 User Guide and Hardware Maintenance Manual
Chapter 1. General information This chapter provides some general information about your product. This chapter contains the following items: • “Introduction” on page 1 • “Server documentation” on page 2 Introduction This document for your Lenovo® ThinkServer® product contains information about the server features, specifications, component locations, configuration instructions, hardware replacement procedures, and basic troubleshooting and diagnostics.
Record information about your server in the following table. You will need the information if you ever need to have your server serviced. For where to find the product information label on the chassis, see “Machine type, model, and serial number label” on page 13.
Documentation DVD The documentation DVD, which comes with your server, contains various documents for your server in Portable Document Format (PDF) and HyperText Markup Language (HTML). The documentation DVD is not bootable. To view the documents on the DVD, you will need a computer with a Web browser and the Adobe Reader program, which is available for download at: http://www.adobe.com To start the documentation DVD, insert the DVD into the optical drive.
• Other documents You might find other documents for the Host Bus Adapter (HBA), Ethernet card, or other optional parts on the documentation DVD.
Chapter 2. Server setup road map This chapter provides a general road map to guide you through setting up your server. The server setup procedure varies depending on the configuration of the server when it was delivered. In some cases, the server is fully configured and you just need to connect the server to the network and an ac power source, and then you can turn on the server.
6 ThinkServer RD540 User Guide and Hardware Maintenance Manual
Chapter 3. Product overview This chapter provides information about the server package, features, specifications, software programs, and component locations. This chapter contains the following items: • “Server package” on page 7 • “Features” on page 7 • “Specifications” on page 11 • “Software” on page 11 • “Locations” on page 13 Server package The server package includes the server, a rail kit, power cords, printed documentation, a documentation DVD, and software media.
Microprocessor One or two Intel® Xeon® microprocessors (internal cache size varies by model) For a list of the ThinkServer microprocessor options, go to: http://www.lenovo.com/thinkserver Memory Your server has 20 memory slots. For more information, see “Memory module installation rules” on page 75.
Video subsystem An integrated graphics controller in the ThinkServer Management Module (TMM), which also is known as the Baseboard Management Controller (BMC) chip, on the system board to support VGA connectors for connecting video devices Ethernet connectivity There are three RJ-45 Ethernet connectors on the rear panel with 10 megabits per second (Mbps), 100 Mbps, or 1000 Mbps network connectivity. The Ethernet connector 0 is for system management by default.
from the Web site of Intel. The TMM also supports some non-IPMI features, such as the Dynamic Host Configuration Protocol (DHCP) and the Platform Environment Control Interface (PECI), to provide more system management functions. For more information, refer to the ThinkServer Management Module User Guide, which is available for download at: http://www.lenovo.com/UserManuals – Hot-swap feature Your server supports hot-swap hard disk drives and hot-swap redundant power supplies.
Specifications This topic lists the physical specifications for your server. Dimensions Width: 436 mm (17.17 inches) without handles; 482.4 mm (18.99 inches) with handles Height: 43.6 mm (1.72 inches) Depth: 720.6 mm (28.37 inches) without handles; 734 mm (28.90 inches) with handles Weight The product weight varies depending on different system configurations. Range of product weight without package: 12 kg (26.46 lb) to 17 kg (37.48 lb) Range of product weight with package: 15 kg (33.07 lb) to 24 kg (52.
ThinkServer EasyUpdate Firmware Updater The ThinkServer EasyUpdate Firmware Updater program (hereinafter referred to as the Firmware Updater program) enables you to maintain your server firmware up-to-date and helps you avoid unnecessary server outages. The Firmware Updater program is provided on the Lenovo Support Web site. For more information about downloading and using the Firmware Updater program, see “Updating the firmware” on page 65.
• ThinkServer System Profile Collection Tool For more information, see “Using a diagnostic program” on page 160. Locations This topic provides information to help you locate your server components. Machine type, model, and serial number label This topic helps you locate the label that contains the machine type, model, and serial number information for your server.
MT-M XXXX- XXX S/N XXXXXXX U CP m Me U PS ID Figure 3. Label on server models with eight 2.5-inch hard disk drives MT-M XXXX- XXX S/N XXXXXXX U PS m Me U CP ID Figure 4. Label on server models with six 2.5-inch hard disk drives Front view of the server This topic provides information to help you locate the parts on the front of the server. The front view of the server varies by model.
• The term “2.5-inch hot-swap hard disk drives” or “2.5-inch hard disk drives” hereinafter refers to all the supported types of 2.5-inch hard disk drives, including the solid-state drives. Front view of server models with eight 3.5-inch hard-disk-drive bays The following illustration shows the front view of server models with eight 3.5-inch hard-disk-drive bays. ID PSU Mem CPU Figure 5. Front view of server models with eight 3.
6 3.5-inch hard-disk-drive area The EMI integrity and cooling of the server are protected by having all drive bays covered or occupied. The number of the installed hard disk drives in your server varies by model. The vacant hard-disk-drive bays are occupied by dummy hard-disk-drive trays. The hard-disk-drive bay numbers are marked on the top edge of the front bezel. Figure 6. 3.5-inch hard-disk-drive bay numbers (top view of the server) Front view of server models with eight 2.
4 Right rack handle 6 Left rack handle If your server is installed in a rack cabinet, you can use the rack handles to slide the server out of the rack cabinet; or use the rack handles and screws to secure the server in the rack cabinet so that the server cannot slide out, especially in vibration-prone areas. For more information, refer to the Rack Installation Instructions that comes with your server. 5 2.
1 Front panel For detailed information about the controls, connectors, and status LEDs on the front panel, see “Front panel” on page 18. 2 Pull-out information card The machine type, model, and serial number label of the server is attached on the pull-out information card. See “Machine type, model, and serial number label” on page 13. 3 Intelligent Diagnostics Module For more information, see “Intelligent Diagnostics Module” on page 21.
The following illustration shows the controls, connectors, and LEDs on the front panel of the server. ID Figure 11.
3 NIC 1 status LED 4 NIC 2 status LED The two NIC status LEDs indicate the LAN status for the Ethernet connector 1 and Ethernet connector 2 on the rear panel of the server. 5 Description NIC status LED Color On Green The server is connected to a LAN. Off None The server is disconnected from a LAN. Blinking Green The LAN is connected and active. System error LED The system error LED helps you to determine if there are any system errors.
6 Front USB connector 1 7 Front USB connector 2 Used to attach a USB-compatible device, such as a USB keyboard, mouse, scanner, or printer. If you have more than six USB devices, you can purchase a USB hub, which you can use to connect additional USB devices. 8 Front VGA DB-15 connector (available in some models) Used to attach a VGA-compatible video device, such as a VGA monitor.
LED 2 Ambient temperature limit LED 3 System fan error LED 4 Memory module status LED 5 Microprocessor status LED (also known as CPU error LED) Status Description Solid off The server is running at a normal temperature. Solid on (amber) The ambient temperature is below 7°C (44.6°F) or over 40°C (104°F). Solid off The system fans are operating correctly. Solid on (amber) One or more system fans are running at low speed or have been removed.
The following illustration shows the rear view of the server with two hot-swap power supplies. 2 1 0 ID MGMT 9 8 Figure 13.
4 PCI Express card slot Used to attach an Ethernet card or any other supported PCI Express card. Note: If a ThinkServer HBA is available, refer to its user guide for detailed information. The user guide is available for download at: http://www.lenovo.com/UserManuals Physical link width Negotiable link width Supported card length and height x16 x16, x8, x4, x2, x1 Half-length, full-height card 5 8 9 Ethernet connectors Used to attach an Ethernet cable for a LAN.
11 ID LED When you press the ID button, the ID LEDs on both the front and rear of the server are lit to help you locate the server among other servers. You also can turn on the ID LEDs using a remote management program for server presence detection. ID LED Color Description On Blue The system is identified. Off None The ID LED is not in use or the system is not identified. Server components This topic provides information to help you locate the components of your server.
The following illustration shows the components of server models with 3.5-inch hot-swap hard disk drives. ID PSU Mem CPU Figure 14. Components of server models with 3.
The following illustration shows the components of server models with eight 2.5-inch hot-swap hard disk drives. ID PSU Mem CPU Figure 15. Components of server models with eight 2.
Components of server models with six 2.5-inch hot-swap hard disk drives Figure 16. Components of server models with six 2.5-inch hot-swap hard disk drives 1 System fans 10 Hot-swap hard-disk-drive backplane 2 Twenty memory slots (installed memory modules vary by model) 11 Right rack handle 3 PCI Express card 12 2.
The following table lists the major FRUs in your server and the CRU identification information. For a complete listing of FRU information, such as FRU part numbers and supported server models, go to: http://www.lenovo.
Hot-swap hard-disk-drive status LEDs Each hot-swap hard disk drive has two status LEDs on the front. Figure 17. Hot-swap hard-disk-drive status LEDs 1 hard-disk-drive activity LED 2 hard-disk-drive RAID status LED Description Off Off The hard disk drive has failed or is not present. On, green Off The hard disk drive is present but not in use. Blinking, green Off The hard disk drive is active and data is being transferred.
ThinkServer RAID 500 Adapter (also known as ThinkServer 9240-8i RAID 0/1 Adapter) The following illustration shows the connectors on the ThinkServer RAID 500 Adapter. Figure 18. ThinkServer RAID 500 Adapter 1 Port 0 3 ThinkServer RAID 500 Upgrade Key for Advanced RAID connector 2 Port 1 1 Port 0 Used to connect a mini-SAS signal cable. See “Mini-SAS to mini-SAS signal cable connections” on page 37. 2 Port 1 Used to connect a mini-SAS signal cable.
ThinkServer RAID 700 Adapter (also known as ThinkServer 9260-8i SAS RAID Adapter) The following illustration shows the connectors on the ThinkServer RAID 700 Adapter. Figure 19. ThinkServer RAID 700 Adapter 1 Ports 7-4 3 ThinkServer RAID 700 Battery connector 2 Ports 3-0 1 Ports 7-4 Used to connect a mini-SAS signal cable. See “Mini-SAS to mini-SAS signal cable connections” on page 37. 2 Ports 3-0 Used to connect a mini-SAS signal cable. See “Mini-SAS to mini-SAS signal cable connections” on page 37.
ThinkServer RAID 710 Adapter (also known as 9270CV-8i RAID adapter) The following illustration shows the connectors on the ThinkServer RAID 710 Adapter. Figure 20. ThinkServer RAID 710 Adapter 1 Port 1 3 ThinkServer RAID Super Capacitor Module connector 2 Port 2 1 Port 1 Used to connect a mini-SAS signal cable. See “Mini-SAS to mini-SAS signal cable connections” on page 37. 2 Port 2 Used to connect a mini-SAS signal cable. See “Mini-SAS to mini-SAS signal cable connections” on page 37.
The following illustration shows the location of the hot-swap hard-disk-drive backplane. You need to remove the server cover to access the backplane. See “Removing the server cover” on page 69. Notes: • Depending on the model, your server might look slightly different from the illustrations in this topic. • The following illustration is based on 3.5-inch hot-swap hard disk drives with one backplane 1 . Figure 21. Hot-swap hard-disk-drive backplane location Backplane for 3.
Figure 23. Rear view of the backplane for 3.5-inch hard disk drives 1 8-pin power connector 3 Mini-SAS ports 0-3 2 Optical drive power connector 1 8-pin power connector Used to connect a power cable to provide power to the backplane. 2 Optical drive power connector Used to connect the power cable for the slim optical drive. 3 Mini-SAS ports 0-3 Used to connect the mini-SAS connector on one end of the mini-SAS signal cable to support the hard disk drive 0 to hard disk drive 3. Backplane for eight 2.
Figure 25. Rear view of the backplane for eight 2.5-inch hard disk drives 1 8-pin power connector 3 Mini-SAS ports 0-3 2 Mini-SAS ports 4-7 1 8-pin power connector Used to connect a power cable to provide power to the backplane. 2 Mini-SAS ports 4-7 Used to connect the mini-SAS connector on one end of the mini-SAS signal cable to support the hard disk drive 4 to hard disk drive 7.
Figure 27. Rear view of the backplane for six 2.5-inch hard disk drives 1 1 8-pin power connector 3 Mini-SAS ports 0-3 2 Mini-SAS ports 4-5 4 Optical drive power connector 8-pin power connector Used to connect a power cable to provide power to the backplane. 2 Mini-SAS ports 4-5 Used to connect the mini-SAS connector on one end of a mini-SAS to mini-SAS signal cable to support the hard disk drive 4 to hard disk drive 5.
Figure 28. Connecting cables from the RAID card to the backplane To connect cables from the RAID card to the backplane, do one of the following depending on the type of your RAID card: • If you are using a ThinkServer RAID 500 Adapter, do the following: 1. Use the mini-SAS to mini-SAS signal cable. Connect the mini-SAS connector 1 to the port 0 on the RAID card. Then, connect the mini-SAS connector 2 to the mini-SAS ports 0-3 on the backplane. 2.
7 8 9 11 10 12 32 31 13 30 29 28 14 27 26 25 15 24 16 23 22 21 20 17 19 18 Figure 29.
1 Front panel connector Used to connect the front panel cable. 2 Internal dual-port USB connector 1 Used to connect the front panel USB cable. 3 Internal dual-port USB connector 2 Reserved for the manufacturer. 4 Intelligent Diagnostics Module connector Used to connect the cable of the Intelligent Diagnostics Module. 5 Front VGA connector Used to connect the cable of the front VGA connector on the front panel of the server.
12 ThinkServer Trusted Platform Module connector Used to connect a ThinkServer Trusted Platform Module (hereinafter referred to as the TPM), which is a security chip, to enhance server security. See “Installing or removing the ThinkServer Trusted Platform Module” on page 97.
System board jumpers and switches This topic provides information about the jumpers and switches on the system board. A jumper is a short length of conductor used to set up or adjust printed circuit boards, such as the system board of a computer. A jumper usually is encased in a non-conductive block of plastic for convenient use and to avoid any possible damage to a live circuit. Jumper pins arranged in groups on the system board are called jumper blocks.
The following illustration shows the status of the jumpers and switches on the system board of your server. You can configure, recover, enable, or disable some specific features of the system board by setting the jumpers or moving the switches. Figure 31. System board jumpers and switches Table 1.
To clear CMOS, do the following: 1. Remove all media from the drives and turn off all attached devices and the server. Then, disconnect all power cords from electrical outlets and disconnect all cables that are connected to the server. 2. If the server is installed in a rack cabinet, remove the server from the rack cabinet and place it on a flat, clean, and static-protective surface. See the Rack Installation Instructions that comes with the server. 3. Remove the server cover.
3 Switches There are four switches on the system board of your server. Figure 32. Switches Table 2. Switches 1 1 BIOS recovery switch 3 Management Engine (ME) in force update switch 2 Clear password switch 4 Reserved for the manufacturer BIOS recovery switch Used to recover the BIOS if the power to your server is interrupted while the BIOS is being updated and your server cannot start correctly. To recover the BIOS, see “Recovering from a BIOS update failure” on page 59.
To clear passwords, do the following: 1. Remove all media from the drives and turn off all attached devices and the server. Then, disconnect all power cords from electrical outlets and disconnect all cables that are connected to the server. 2. If the server is installed in a rack cabinet, remove the server from the rack cabinet and place it on a flat, clean, and static-protective surface. See the Rack Installation Instructions that comes with the server. 3. Remove the server cover.
The server is designed so that LEDs remain lit when the server is connected to an ac power source but is not turned on, if the power supply is operating correctly. This helps you isolate problems when the server is not turned on. Many errors are first indicated by a lit error LED on the diagnostic panel of the server. If an LED is lit, one or more LEDs elsewhere in the server might also be lit to direct you to the source of the error.
2 - 9 System fan error LEDs When a system fan error LED on the system board is lit, it indicates that the corresponding system fan is operating too slowly or has failed. To solve the problem, you might need to reinstall or replace the system fan. See “Replacing a system fan” on page 138. If it is a system board problem, contact the Lenovo Customer Support Center.
Chapter 4. Turning on and turning off the server This chapter provides information about turning on and turning off the server. Turning on the server The server can be turned on in one of the following ways: • After you finish unpacking and setting up the server, connect it to an ac power source. Press the power switch on the front panel to turn on the server. See “Front panel” on page 18. The server needs about 30 seconds for the TMM to initialize whenever you connect the server to an ac power source.
• The server might be turned off as an automatic response to a critical system failure. Notes: • When you turn off the server and leave it connected to an ac power source, the server also can respond to a remote request to turn on the server. To remove all power from the server, you must disconnect the server from the ac power source. • For information about your specific operating system, refer to the related documentation or help system for the operating system.
Chapter 5.
– Select SATA/SAS Configuration and follow the instructions on the screen to view information about the installed SATA or SAS devices, such as a hard disk drive or an optical drive. • On the Server Management menu, select System Information to view information about your system. Setup Utility program interface This topic provides general information about the menus and items in the Setup Utility program.
Notes: • Enabled means that the function is configured. • Disabled means that the function is not configured. The Advanced menu contains the following submenus. For more information, enter the corresponding submenu and refer to the instructions on the screen. • PCI/PCIE Configuration: View and set PCI configuration parameters. • ACPI Configuration: View and set ACPI configuration parameters.
• Erase SEL: Erase system event log (SEL). • System Information: View basic information about your server. • BMC Network Configuration: Set BMC configuration parameters. Boot Options menu The Boot Options menu in the Setup Utility program provides an interface to help you view or change the server startup options, including the startup sequence and boot priority for various devices. Changes in the startup options take effect when the server starts.
4. Press F10 to save settings and exit the Setup Utility program. Using passwords By using the Setup Utility program, you can set a password to prevent unauthorized access to your server. You do not have to set a password to use your server. However, using a password improves computing security. If you decide to set a password, read the following topics.
3. See “Password considerations” on page 55. Then, follow the instructions on the screen to set or change a password. 4. If you want to delete a password, type your current password. Press Enter when you are prompted to type a new password. Then, press Enter to confirm the new password. The previous password will be cleared. Note: For security reasons, it is recommended that you always set a password for your server. 5. Press F10 to save settings and exit the Setup Utility program.
Setting the mode of the Ethernet connectors There are three RJ-45 Ethernet connectors on the rear of the server. The Ethernet connector 0 is for system management by default. However, you also can set the Ethernet connector 1 or 2 for system management use. You also can install an operating system through the system management connector. To locate the three Ethernet connectors, see “Rear view of the server” on page 22.
Updating or recovering the BIOS This topic provides instructions on how to update the BIOS and how to recover from a POST and BIOS update failure. System programs are the basic layer of software built into your server. System programs include the POST, the UEFI BIOS, the Setup Utility program, and the TMM firmware. The POST is a set of tests and procedures that are performed each time you turn on your server.
• Check and reconfigure the BIOS settings for your specific needs based on your note or refer to “Using the Setup Utility program” on page 51. Recovering from a BIOS update failure If the power to your server is interrupted while the BIOS is being updated, your server might not restart correctly. If this happens, perform the following procedure to recover from the BIOS update failure.
If you do not have a ThinkServer EasyStartup DVD, you also can download an ISO image from the Lenovo Support Web site and make a disc by yourself. To download the ThinkServer EasyStartup program image and burn it into a disc, do the following: 1. Go to http://www.lenovo.com/drivers and follow the instructions on the Web page to locate the ThinkServer EasyStartup program. 2. Download the ISO image for the ThinkServer EasyStartup program and the readme file.
3. After selecting the language and keyboard layout, click OK. Then, you will see one or more reminders or messages about configuring storage devices. Click Next until you are presented with the Lenovo License Agreement. Read the Lenovo License Agreement carefully. In order to continue, you must accept the terms by clicking Agree. Then, the Date and time window opens. 4. Set the current date and time and click OK. The Start option window opens. 5.
Note: The most up-to-date device drivers for various server models are always available for download on the Lenovo Support Web site at: http://www.lenovo.com/drivers • About This menu provides the version information and legal notices. Using the ThinkServer EasyStartup program on a Windows operating system You can run the ThinkServer EasyStartup DVD on a Windows operating system with the Internet Explorer® 6.0 Web browser or a later version installed.
About RAID RAID, an acronym for Redundant Array of Independent Disks, is a technology that provides increased storage functions and reliability through redundancy. This is achieved by combining multiple hard disk drives into a logical unit, where data is distributed across the drives in one of several ways called RAID levels. When a group of independent physical hard disk drives are set up to use RAID technology, they are in a RAID array.
• RAID 50: a combination of RAID 0 and RAID 5 RAID 50 uses distributed parity and disk striping. A RAID 50 drive group is a spanned drive group in which data is striped across multiple RAID 5 drive groups. RAID 50 works best with data that requires high reliability, high request rates, high data transfers, and medium-to-large capacity. Note: Having virtual drives of different RAID levels, such as RAID 0 and RAID 5, in the same drive group is not allowed.
The installation packages for the MegaRAID Storage Manager program and the MegaCLI Configuration Utility program are on the ThinkServer EasyStartup DVD. After you enter the operating system, insert the ThinkServer EasyStartup DVD into the optical drive. The installation packages for the programs are located in the Utilities and Others folder in the root directory of the DVD.
4. Print the TXT file that contains the installation instructions and follow the instructions to use the Firmware Updater program to update your system firmware. Using the Lenovo ThinkServer EasyManage program The Lenovo ThinkServer EasyManage program enables enterprise users to remotely control and monitor multiple Lenovo servers within a LAN. The program provides an interface to display all severs being managed, which enables the administrator to conveniently search for, monitor, and manage servers.
Chapter 6. Installing, removing, or replacing hardware This chapter provides instructions on how to install, remove, or replace hardware for your server. This chapter contains the following items: • “Guidelines” on page 67 • “Removing the server cover” on page 69 • “Installing, removing, or replacing hardware” on page 71 • “Completing the parts replacement” on page 154 For a list of the ThinkServer options, go to: http://www.lenovo.
• You do not have to turn off the server to install or replace a hot-swap redundant power supply, a hot-swap hard disk drive, or a hot-plug USB device. However, you must turn off the server before performing any step that involves installing, removing, or replacing adapter cables or non-hot-swap devices or components. • To view the LEDs on the system board and internal components, leave the server connected to power.
– Attach the ESD ground clip to any frame ground, ground braid, or green-wire ground. – When working on a double-insulated or battery-operated system, use an ESD common ground or reference point. You can use coax or connector-outside shells on these systems. – Use the ground prong of the ac plug on ac-operated servers. System reliability guidelines To help ensure proper cooling and system reliability, strictly follow these guidelines: • Each of the drive bays has a drive or a dummy tray installed.
Before you begin, print all the related instructions or ensure that you can view the PDF version on another computer for reference. Note: Depending on the model, your server might look slightly different from the illustrations in this topic. To remove the server cover, do the following: 1. Remove all media from the drives and turn off all attached devices and the server. Then, disconnect all power cords from electrical outlets. 2.
5. Fully open the cover latch 1 and slide the server cover to the rear until it is disengaged from the chassis. Then, lift the server cover off the chassis and set it aside. Note: It is recommended that you wait three to five minutes to let the server cool before removing the server cover. CPU Mem PSU ID Figure 35. Removing the server cover Attention: For proper cooling and airflow, install the server cover before turning on the server.
This topic provides instructions on how to remove and reinstall the rack handles. Before you begin, print all the related instructions or ensure that you can view the PDF version on another computer for reference. Note: Depending on the model, your server might look slightly different from the illustrations in this topic. To remove and reinstall the rack handles, do the following: 1. On each side of the server, remove the screw that secures the rack handle and then remove the rack handle from the chassis.
2. To reinstall the rack handles, insert the small tab 1 on the rack handle into the hole 2 in the chassis. Then, align the screw hole in the rack handle with the corresponding hole in the chassis and install the screw to secure the rack handle on each side of the server. ID PSU Mem CPU Figure 37. Installing the rack handles Removing and reinstalling the cooling shroud The cooling shroud must be removed to allow access to some of the server components.
2. If the server is installed in a rack cabinet, remove the server from the rack cabinet and place it on a flat, clean, and static-protective surface. See the Rack Installation Instructions that comes with the server. 3. Remove the server cover. See “Removing the server cover” on page 69. 4. Insert a finger into each of the two holes in the cooling shroud and then lift the cooling shroud out of the server. ID PSU Mem CPU Figure 38.
3. Note the orientation of the cooling shroud and then place it above the server so that the tabs on both sides of the cooling shroud are aligned with the corresponding holes or gaps in both sides of the chassis. Then, lower the cooling shroud into the chassis until it snaps into position. Note: If necessary, gently press the cooling shroud on both sides so that the tabs on the cooling shroud completely engage with both sides of the chassis. ID PSU Mem CPU Figure 39. Reinstalling the cooling shroud 4.
For more information about the memory modules in your specific server model, use the Setup Utility program. See “Viewing information in the Setup Utility program” on page 51. For a list of the supported ThinkServer memory module options, go to: http://www.lenovo.com/thinkserver The following illustration shows the locations of all memory slots on a system board that has two microprocessors (also known as CPUs) and two heat sinks installed. Figure 40.
The following table explains the memory module installation rules for servers that have only one microprocessor (CPU1) installed. The “X” mark indicates the memory slots into which the memory modules should be installed in different situations. Notes: • All memory modules to be installed on a server must be the same type. • When you install memory modules with different ranks in one channel, start from the farthest memory slot in the channel and install the memory module that has the most ranks first.
Notes: • All memory modules to be installed on a server must be the same type. • When you install memory modules with different ranks in one channel, start from the farthest memory slot in the channel and install the memory module that has the most ranks first. • When 1.35 V memory modules and 1.50 V memory modules are installed into the memory slots for the same microprocessor, all the memory modules run at 1.50 V.
Installing a memory module Attention: Do not open your server or attempt any repair before reading and understanding “Safety information” on page iii and “Guidelines” on page 67. This topic provides instructions on how to install a memory module. Before you begin, print all the related instructions or ensure that you can view the PDF version on another computer for reference.
9. Position the new memory module over the memory slot. Ensure that the notch 1 on the new memory module is aligned with the key 2 in the memory slot. Then, press the new memory module straight down into the memory slot until the retaining clips close and the new memory module snaps into position. Note: If there is a gap between the memory module and the retaining clips, the memory module has not been installed correctly.
6. Remove any parts or disconnect any cables that might prevent your access to the memory slots. 7. Locate the memory module that you want to remove and open the retaining clips on both ends of the memory slot. Then, grasp the memory module by its edges and carefully pull it straight up to remove it from the memory slot. Figure 45. Removing a memory module 8. Reinstall any parts or reconnect any cables that you have removed. 9.
1. Remove all media from the drives and turn off all attached devices and the server. Then, disconnect all power cords from electrical outlets and disconnect all cables that are connected to the server. 2. If the server is installed in a rack cabinet, remove the server from the rack cabinet and place it on a flat, clean, and static-protective surface. See the Rack Installation Instructions that comes with the server. 3. Remove the server cover. See “Removing the server cover” on page 69. 4.
7. Position the Ethernet card near the PCI Express card slot and align the tab of the Ethernet card with the hole in the riser card assembly 1. Then, press the Ethernet card straight into the slot until it is securely seated in the slot. Figure 47. Installing the Ethernet card 8. Depending on the type of the Ethernet card, you might need to connect any required cables. Refer to the documentation that comes with the Ethernet card for specific information. 9. Reinstall the riser card assembly 1.
Before you begin, print all the related instructions or ensure that you can view the PDF version on another computer for reference. Notes: • Use any documentation that comes with the Ethernet card and follow those instructions in addition to the instructions in this topic. • Depending on the specific type, the Ethernet card might look different from the illustration in this topic. To remove the Ethernet card, do the following: 1.
• To complete the removal procedure, go to “Completing the parts replacement” on page 154. Replacing the RAID card Attention: Do not open your server or attempt any repair before reading and understanding “Safety information” on page iii and “Guidelines” on page 67. This topic provides instructions on how to replace the RAID card. Your server comes with a required RAID card to provide advanced SATA/SAS hardware RAID functions to the server.
8. Grasp the RAID card by its edges and gently slide the RAID card out of the RAID card retention bracket and the riser card assembly 2. Note: The RAID card might fit tightly into the PCI Express card slot. If necessary, alternate moving each side of the RAID card a small and equal amount until it is completely removed from the slot. Figure 49. Removing the RAID card 9. Touch the static-protective package that contains the RAID card to any unpainted surface on the outside of the server.
11. Align the two screw holes in the low-profile bracket with the corresponding screw holes in the RAID card and then install the screws to secure the bracket. Figure 51. Installing the low-profile bracket to the RAID card 12. Position the RAID card near the PCI Express card slot. Ensure that the left edge of the RAID card is inserted into the notch of the RAID card retention bracket 1 .
• To complete the replacement, go to “Completing the parts replacement” on page 154. Then, configure RAID for your server. See “Configuring RAID” on page 62. • After a Lenovo RAID card is replaced, do the following: 1. Check the version of the new RAID card firmware by pressing Ctrl+H when starting the Setup Utility program. 2. Go to http://www.lenovo.com/drivers and follow the instructions on the Web page to download the latest version of firmware. Then, install the firmware to your server.
7. Touch the static-protective package that contains the TR 500 Key to any unpainted surface on the outside of the server. Then, take the TR 500 Key out of the package. Note: Carefully handle the TR 500 Key by its edges. 8. Locate the TR 500 Key connector on the ThinkServer RAID 500 Adapter and then insert the TR 500 Key into the connector.
Before you begin, print all the related instructions or ensure that you can view the PDF version on another computer for reference. Notes: • If you remove the TR 500 Key from the ThinkServer RAID 500 Adapter, the hardware RAID 5 and RAID 50 levels will be disabled. • Use any documentation that comes with the TR 500 Key and follow those instructions in addition to the instructions in this topic. To remove the TR 500 Key, do the following: 1.
10. If you are instructed to return the old TR 500 Key, follow all packaging instructions and use any packaging materials that are supplied to you for shipping. What to do next: • To work with another piece of hardware, go to the appropriate section. • To complete the removal procedure, go to “Completing the parts replacement” on page 154. As the hardware RAID 5 and 50 levels are not available without the TR 500 Key, you might need to reconfigure RAID for your server.
6. Remove the riser card assembly 2. The procedure is similar to that of the riser card assembly 1. See “Replacing the riser card assembly 1” on page 142. 7. Remove the ThinkServer RAID 700 Adapter from the riser card assembly 2. See “Replacing the RAID card” on page 85. 8. With the front side up, place the ThinkServer RAID 700 Adapter on a flat, clean, and static-free surface. 9. Touch the static-protective package that contains the TR 700 Battery to any unpainted surface on the outside of the server.
This topic provides instructions on how to remove the TR 700 Battery from the ThinkServer RAID 700 Adapter and it applies only to server models that have a ThinkServer RAID 700 Adapter with the TR 700 Battery installed. Before you begin, print all the related instructions or ensure that you can view the PDF version on another computer for reference. Notes: • If you remove the TR 700 Battery, you will lose the backup power for the ThinkServer RAID 700 Adapter.
10. Reconnect cables to the ThinkServer RAID 700 Adapter. See “Mini-SAS to mini-SAS signal cable connections” on page 37. 11. Reinstall the riser card assembly 2. The procedure is similar to that of the riser card assembly 1. See “Replacing the riser card assembly 1” on page 142. What to do next: • To work with another piece of hardware, go to the appropriate section. • To complete the removal procedure, go to “Completing the parts replacement” on page 154. Then, configure RAID for your server.
5. Locate the TMM Premium connector on the system board and then insert the TMM Premium into the TMM Premium connector. Note: Ensure that the TMM Premium is securely seated on the system board. Figure 57. Installing the TMM Premium What to do next: • To work with another piece of hardware, go to the appropriate section. • To complete the installation, go to “Completing the parts replacement” on page 154.
Notes: • Use any documentation that comes with the TMM Premium and follow those instructions in addition to the instructions in this topic. • If you remove the TMM Premium, the iKVM function for server remote management will be unavailable. • Depending on the model, your server might look slightly different from the illustration in this topic. To remove the TMM Premium, do the following: 1. Remove all media from the drives and turn off all attached devices and the server.
What to do next: • To work with another piece of hardware, go to the appropriate section. • To complete the removal procedure, go to “Completing the parts replacement” on page 154. Installing or removing the ThinkServer Trusted Platform Module This topic provides instructions on how to install or remove the ThinkServer Trusted Platform Module (hereinafter referred to as the TPM). The TPM is a security chip designed by the Trusted Computing Group (TCG) to provide a hardware method of data encryption.
5. Locate the TPM connector on the system board and then insert the TPM into the TPM connector. Figure 59. Installing the TPM What to do next: • To work with another piece of hardware, go to the appropriate section. • To complete the installation, go to “Completing the parts replacement” on page 154. Then, you can configure the TPM function in the Setup Utility program. See “Configuring the TPM function” on page 56.
Notes: • If you remove the TPM, the TPM function is unavailable. • Use any documentation that comes with the TPM and follow those instructions in addition to the instructions in this topic. • Depending on the model, your server might look slightly different from the illustration in this topic. To remove the TPM, do the following: 1. Remove all media from the drives and turn off all attached devices and the server.
What to do next: • To work with another piece of hardware, go to the appropriate section. • To complete the removal procedure, go to “Completing the parts replacement” on page 154. Installing or replacing a hot-swap redundant power supply This topic provides instructions on how to install or replace a hot-swap redundant power supply. On each hot-swap redundant power supply, there is a status LED near the power cord connector.
Notes: • Your hot-swap redundant power supply might look slightly different from the illustrations in this topic. • Use any documentation that comes with the new hot-swap redundant power supply and follow those instructions in addition to the instructions in this topic. To install a hot-swap redundant power supply, do the following: 1. Touch the static-protective package that contains the new hot-swap redundant power supply to any unpainted surface on the outside of the server.
Note: If your server comes with one hot-swap power supply installed in the power supply bay 1 (the bay number is marked on the rear of the chassis) and you are installing a hot-swap redundant power supply to provide redundant power, you need to remove the shield that protects the power supply bay 2 first and save the shield for future use. Insert a finger into the hole in the metal shield, press the tab 1 in the direction as shown, and then pull the shield out of the chassis. ID Figure 62.
To replace a hot-swap redundant power supply, do the following: 1. Locate the failing hot-swap redundant power supply in the rear of your server. Then, disconnect the power cord from the failing hot-swap redundant power supply. ID Figure 63. Disconnecting the power cord Chapter 6.
2. Press the tab 1 and carefully pull the handle at the same time to slide the hot-swap redundant power supply out of the chassis. Note: Do not use too much force. You can first carefully slide the hot-swap redundant power supply a little bit out to release it from the secured position. Then, completely slide it out of the chassis. ID Figure 64. Removing a hot-swap redundant power supply 3. Install a new hot-swap redundant power supply. See “Installing a hot-swap redundant power supply” on page 100. 4.
Before you begin, print all the related instructions or ensure that you can view the PDF version on another computer for reference. Note: Use any documentation that comes with the heat sink and follow those instructions in addition to the instructions in this topic. To install or replace a heat sink, do the following: 1. Remove all media from the drives and turn off all attached devices and the server.
6. If you are replacing a heat sink, remove the four screws that secure the heat sink to the system board. It is recommended that you carefully remove the four screws from the system board using the following method to avoid any possible damage to the system board. a. Partially remove screw 1 , then completely remove screw 3 , and then return to screw 1 and completely remove it. b. Partially remove screw 2 , then completely remove screw 4 , and then return to screw 2 and completely remove it.
10. Install the four screws to secure the new heat sink on the system board. It is recommended that you carefully install the four screws using the following method to avoid any possible damage to the system board. a. Partially tighten screw 1 , then firmly tighten screw 3 , and then return to screw 1 and firmly tighten it. Do not over-tighten the screws. b. Partially tighten screw 2 , then firmly tighten screw 4 , and then return to screw 2 and firmly tighten it. Do not over-tighten the screws. Figure 66.
Depending on the model, your server might come with one or two microprocessors. For server models with one microprocessor, the microprocessor is installed in the microprocessor socket 1 and the microprocessor socket 2 is protected by a plastic socket cover. You can purchase a microprocessor option kit from Lenovo and install the second microprocessor to expand system capabilities. CAUTION: Turn off the server and wait three to five minutes to let the server cool before removing the server cover.
7. Gently press the microprocessor retainer to open it. Ensure that the small handles and the microprocessor retainer are in the fully open position. Note: Do not drop anything onto the microprocessor socket while it is exposed. The socket pins must be kept as clean as possible. Figure 68. Opening the microprocessor retainer 8. Touch the static-protective package that contains the new microprocessor to any unpainted surface on the outside of the server.
10. Note the orientation of the new microprocessor. Hold the new microprocessor by its edges and align the notches 1 on it with the tabs 2 in the microprocessor socket. Then, carefully lower the new microprocessor straight down into the microprocessor socket. Note: The small triangle 3 on one corner of the new microprocessor is the microprocessor orientation indicator. The new microprocessor is in the correct orientation when this indicator faces the beveled corner 4 of the microprocessor socket.
12. Close the microprocessor retainer. Then, close the small handle 1 first and then close the small handle 2 to lock the retainer into position and secure the new microprocessor in the socket. Note: There are two marks on the microprocessor retainer. Ensure that you close the small handle marked with first and then close the small handle marked with . Always follow the correct sequence when you close the small handles. Figure 72. Securing the microprocessor in the socket 13.
Notes: • Ensure that the new microprocessor is the correct type your server supports. See “Memory module installation rules” on page 75. When two microprocessors are installed, both must have the same core voltage and core speed. • Use any documentation that comes with the microprocessor option kit and follow those instructions in addition to the instructions in this topic. • Your microprocessor, socket, and socket cover might look slightly different from the illustrations in this topic.
7. Gently press the microprocessor retainer to open it. Ensure that the small handles and the microprocessor retainer are in the fully open position. Figure 74. Opening the microprocessor retainer 8. Touch only the edges of the microprocessor and carefully lift it straight up and out of the microprocessor socket. Place the old microprocessor on a static-protective surface. Notes: a. Do not touch the gold contacts on the bottom of the microprocessor. b.
10. Remove the new microprocessor from the protective cover that protects the gold contacts on the bottom of the new microprocessor. Do not touch the pins on the microprocessor socket and the gold contacts on the bottom of the new microprocessor. Figure 76. Do not touch the pins 11. Note the orientation of the new microprocessor. Hold the new microprocessor by its edges and align the notches 1 on it with the tabs 2 in the microprocessor socket.
12. Close the microprocessor retainer. Then, close the small handle 1 first and then close the small handle 2 to lock the retainer into position and secure the new microprocessor in the socket. Note: There are two marks on the microprocessor retainer. Ensure that you close the small handle marked with first and then close the small handle marked with . Always follow the correct sequence when you close the small handles. Figure 78. Securing the microprocessor in the socket 13. Reinstall the heat sink.
cooling of the server, install a new hot-swap hard disk drive as soon as you remove the failing one or the dummy tray. Before you begin, review the following hard disk drive installation rules: • Follow the order of the hard-disk-drive bays when installing a hard disk drive. See “Server components” on page 25 to locate the hard-disk-drive bays in your server. • For RAID configuration, the hard disk drives must be the same type with the same capacity if they are within a single RAID array.
Figure 80. Opening the handle of the dummy hot-swap hard-disk-drive tray 3. Pull the handle and carefully slide the hot-swap hard disk drive or the dummy tray out of the front of the chassis. ID PS U Mem CP U Figure 81. Removing the hot-swap hard disk drive Chapter 6.
Figure 82. Removing the dummy hot-swap hard-disk-drive tray 4. Touch the static-protective package that contains the new hot-swap hard disk drive to any unpainted surface on the outside of the server. Then, take the new hot-swap hard disk drive out of the package. Note: Do not touch the circuit board on the hard disk drive.
5. Slide the new hot-swap hard disk drive into the drive bay from the front until it snaps into position and then completely close the handle. ID PS U Me m CP U Figure 83. Installing the hot-swap hard disk drive 6. Check the hot-swap hard-disk-drive status LEDs to ensure that the hard disk drive is operating correctly. You might have to restart the server for the newly installed hard disk drive to be recognized. See “Hot-swap hard-disk-drive status LEDs” on page 30.
For a list of ThinkServer solid-state drive options, go to: http://www.lenovo.com/thinkserver You can install or replace a hot-swap solid-state drive without turning off the server, which helps you avoid significant interruption to the operation of the system. The EMI integrity and cooling of the server are protected by having all drive bays covered or occupied. The number of the installed hard disk drives or solid-state drives in your server varies depending on the server model.
2. Press the release button 1 to open the handle of the dummy hard-disk-drive tray. Figure 84. Opening the handle of the dummy hard-disk-drive tray 3. Pull the handle and carefully slide the dummy hard-disk-drive tray out of the front of the chassis. Figure 85. Removing the dummy hard-disk-drive tray 4. Touch the static-protective package that contains the 2.5-inch solid-state drive to any unpainted surface on the outside of the server. Then, take the solid-state drive out of the package.
5. Position the 2.5-inch solid-state drive into the 3.5-inch to 2.5-inch drive adapter as shown in the following illustration. Figure 86. Positioning the 2.5-inch solid-state drive into the drive adapter 6. Align the two screw holes in the solid-state drive with the corresponding holes in the drive adapter. Then, install the two screws to secure the solid-state drive to the drive adapter. Figure 87. Installing the screws to secure the solid-state drive to the drive adapter 7.
8. Align the screw holes in the drive adapter and the solid-state drive with the corresponding holes in the drive bracket. Then, install the five screws to secure the drive adapter and the solid-state drive to the bracket. Figure 88. Installing the screws to secure the drive adapter and the solid-state drive to the bracket 9. Slide the bracket with the solid-state drive into the drive bay from the front until it snaps into position and then completely close the handle. ID PS U Me m CP U Figure 89.
hard-disk-drive status LEDs” on page 30. If the solid-state drive is faulty, reinstall or replace it until it is operating correctly. 11. Save the removed dummy hard-disk-drive tray in the event that you later remove the solid-state drive and need a dummy tray to cover the drive bay. What to do next: • To work with another piece of hardware, go to the appropriate section. • To configure RAID, go to “Configuring RAID” on page 62.
3. Pull the handle and carefully slide the bracket with the solid-state drive out of the front of the chassis. ID PS U Mem CP U Figure 91. Removing the bracket with the solid-state drive 4. Remove the five screws that secure the solid-state drive and the 3.5-inch to 2.5-inch drive adapter. Then, remove the drive adapter with the solid-state drive from the bracket. Figure 92. Removing the screws that secure the solid-state drive and the drive adapter Chapter 6.
5. Remove the two screws that secure the solid-state drive. Figure 93. Removing the screws that secure the solid-state drive 6. Lift the solid-state drive up to remove it from the drive adapter. Figure 94. Removing the solid-state drive from the drive adapter 7. Install a new solid-state drive. See “Installing a 2.5-inch solid-state drive into a 3.5-inch hard-disk-drive bay” on page 120. 8.
This topic provides instructions on how to replace the optical drive. CAUTION: When laser products (such as CD-ROMs, DVD drives, fiber optic devices, or transmitters) are installed, note the following: • Do not remove the covers. Removing the covers of the laser product could result in exposure to hazardous laser radiation. There are no serviceable parts inside the device.
6. Press the rear of the retaining bracket 1 in the direction as shown and push the optical drive or dummy optical drive from the rear until it is projected from the front of the chassis. Then, hold the optical drive or dummy optical drive from the front and completely slide it out of the chassis. PS U Me m CP U Figure 95. Removing the optical drive 7. Touch the static-protective package that contains the new optical drive to any unpainted surface on the outside of the server.
9. Slide the new optical drive with the retaining bracket into the drive bay from the front until it snaps into position. PS U Me m CP U Figure 97. Installing the optical drive 10. Connect the power cable 1 and the signal cable 2 to the rear of the new optical drive. Figure 98. Connecting cables to the rear of the optical drive 11. If necessary, connect the other end of the signal cable to the SATA connector 0 on the system board. See “System board components” on page 38. 12.
The ThinkServer RAID Super Capacitor Module protects the cache memory on the installed ThinkServer RAID 710 Adapter. You can purchase a ThinkServer RAID Super Capacitor Module from Lenovo. Before you begin, print all the related instructions or ensure that you can view the PDF version on another computer for reference. Notes: • Depending on the model, your server might look slightly different from the illustrations in this topic.
5. Gently press the tab 1 on the bracket and remove the ThinkServer RAID Super Capacitor Module from the bracket at the same time. Figure 100. Removing the ThinkServer RAID Super Capacitor Module from the bracket 6. Touch the static-protective package that contains the new ThinkServer RAID Super Capacitor Module to any unpainted surface on the outside of the server. Then, take the new ThinkServer RAID Super Capacitor Module out of the package. 7.
8. Position the new ThinkServer RAID Super Capacitor Module with the bracket on the chassis so that the mounting studs 1 on the chassis pass through the corresponding holes in the bracket. Then, install the two screws to secure the ThinkServer RAID Super Capacitor Module bracket. ID PS U Mem CP U Figure 102. Installing the ThinkServer RAID Super Capacitor Module with the bracket on the chassis 9. Connect the cable to the new ThinkServer RAID Super Capacitor Module.
Notes: • The hot-swap hard-disk-drive backplane is sensitive to ESD. Ensure that you read and understand “Handling static-sensitive devices” on page 68 first and carefully perform the operation. • Depending on the model, your server might look slightly different from the illustrations in this topic. • The illustrations in the following procedure show the backplane for 3.5-inch hard disk drives. For the backplane for 2.5-inch hard disk drives, the replacement procedure is similar.
8. Carefully lift up the hot-swap hard-disk-drive backplane. When the hooks 1 are aligned with the holes in the backplane, slowly move the backplane a little bit outward. Then, completely remove the hot-swap hard-disk-drive backplane. Figure 104. Removing the hot-swap hard-disk-drive backplane 9. Touch the static-protective package that contains the new hot-swap hard-disk-drive backplane to any unpainted surface on the outside of the server. Then, remove the new backplane from the package.
10. Position the new backplane as shown so that the hooks 1 on the chassis pass through the corresponding holes in the new backplane. Then, press the backplane straight down until it is secured in place by the small retaining studs on the chassis. Figure 105. Installing the hot-swap hard-disk-drive backplane Chapter 6.
11. Press the two retaining latches. Then, the backplane is secured. Figure 106. Securing the hot-swap hard-disk-drive backplane 12. Reinstall all the hot-swap hard disk drives and dummy trays (if any) on the backplane. See “Installing or replacing a hot-swap hard disk drive” on page 115. 13. Refer to your note to reconnect the cables to the backplane. 14.
Before you begin, print all the related instructions or ensure that you can view the PDF version on another computer for reference. Notes: • Depending on the model, your server might look slightly different from the illustrations in this topic. • If you remove the IDM, the server will lose the diagnostic LEDs on the IDM panel. To replace the IDM, do the following: 1. Remove all media from the drives and turn off all attached devices and the server.
8. Position the new IDM on the chassis so that the screw holes in the new IDM are aligned with the corresponding mounting studs on the chassis. Then, install the screws to secure the new IDM in place. ID PS U Me m CP U Figure 108. Installing the IDM 9. Connect the IDM cable to the rear of the new IDM. 10. If you are instructed to return the old IDM, follow all packaging instructions and use any packaging materials that are supplied to you for shipping.
Before you begin, print all the related instructions or ensure that you can view the PDF version on another computer for reference. Note: Depending on the model, your server might look slightly different from the illustrations in this topic. To replace a system fan, do the following: 1. Remove all media from the drives and turn off all attached devices and the server. Then, disconnect all power cords from electrical outlets and disconnect all cables that are connected to the server. 2.
11. Note the orientation of the system fan and then insert the new system fan into the chassis until it snaps into position. Figure 110. Inserting the system fan 12. Press down the tape of the system fan and then connect the cable of the new system fan to the system fan connector on the system board. 13. If you are instructed to return the old system fan, follow all packaging instructions and use any packaging materials that are supplied to you for shipping.
1. Remove all media from the drives and turn off all attached devices and the server. Then, disconnect all power cords from electrical outlets and disconnect all cables that are connected to the server. 2. If the server is installed in a rack cabinet, remove the server from the rack cabinet and place it on a flat, clean, and static-protective surface. See the Rack Installation Instructions that comes with the server. 3. Remove the server cover. See “Removing the server cover” on page 69. 4.
8. Carefully position the new front panel board on the chassis so that the front controls, connectors, and LEDs are through the corresponding holes in the front bezel and the two screw holes in the new front panel board are aligned with the corresponding mounting studs on the chassis. Then, install the screws to secure the front panel board in place. ID PS U Me m CP U Figure 112. Installing the front panel board 9.
1. Remove all media from the drives and turn off all attached devices and the server. Then, disconnect all power cords from electrical outlets and disconnect all cables that are connected to the server. 2. If the server is installed in a rack cabinet, remove the server from the rack cabinet and place it on a flat, clean, and static-protective surface. See the Rack Installation Instructions that comes with the server. 3. Remove the server cover. See “Removing the server cover” on page 69. 4.
10. Align the tabs of the new riser card assembly 1 with the holes in the rear of the server. Then, press the new riser card assembly 1 straight down until it is securely seated in the slot. Note: If there is any PCI Express card (such as an Ethernet card) installed on the riser card assembly 1, install the PCI Express card to the new riser card assembly 1 first. See “Installing the Ethernet card” on page 81. 1 MG MT 2 Figure 114. Installing the riser card assembly 1 11.
system board battery normally requires no charging or maintenance throughout its life; however, no battery lasts forever. If the system board battery fails, the date, time, and configuration information, including passwords, are lost and an error message is displayed when you turn on the server. DANGER Danger of explosion if battery is incorrectly replaced. When replacing the lithium coin cell battery, use only the same or an equivalent type that is recommended by the manufacturer.
5. Remove the old system board battery. Figure 115. Removing the system board battery 6. Install a new system board battery. Figure 116. Installing the system board battery 7. If you have lifted up the riser card assembly 1, reinstall it into the chassis. See “Replacing the riser card assembly 1” on page 142. 8. Dispose of the old system board battery as required by local ordinances or regulations. What to do next: • To work with another piece of hardware, go to the appropriate section.
CAUTION: The heat sink(s) and microprocessor(s) might be very hot. Turn off the server and wait three to five minutes to let the server cool before removing the server cover. Before you begin, print all the related instructions or ensure that you can view the PDF version on another computer for reference. Note: Depending on the model, your server might look slightly different from the illustrations in this topic. To replace the system board, do the following: 1.
13. Remove the heat sink(s) and place them on a clean, flat, and static-protective surface. See “Installing or replacing a heat sink” on page 104. 14. Disconnect all cables from the system board. Then, remove the ten screws that secure the system board following the recommended numerical sequence as shown. Note: The screws 9 and 10 are different from the other eight screws. Reinstall the two screws to the same positions after you install the new system board. Figure 118.
15. Gently lift each edge of the system board a little bit upward so that the system board is completely released from the mounting studs on the chassis. Slowly move the system board to the front of the chassis, and then lift it up to completely remove it out of the chassis. Note: Carefully handle the system board by its edges. 1 1 1 ID 1 PSU Mem CPU Figure 119. Removing the system board 16. Place the old system board on a clean, flat, and static-protective surface.
18. Ensure that the ten screw holes in the new system board are aligned with the mounting studs in the chassis. Then, install the ten screws following the numerical sequence as shown to secure the new system board in the chassis. Figure 121. Installing the screws to secure the system board 19. For the new system board, open the small handles and microprocessor retainer on each of the microprocessor socket. See “Installing the second microprocessor” on page 107. 20.
21. Remove the plastic microprocessor socket cover(s) from the new system board. Then, close the small handles and microprocessor retainer on each of the microprocessor socket. Note: Do not remove the socket cover(s) until you have installed microprocessor(s) into the socket(s). Figure 122. Removing the microprocessor socket cover 22. Install the heat sink(s) that are removed from the old system board to the new system board. See “Installing or replacing a heat sink” on page 104. 23.
b. Gently press down the small handle 1 first and then push the handle inward to secure it. Then, press down the small handle 2 and then push the handle inward to lock the microprocessor retainer on each of the microprocessor socket into position. Notes: • Do not touch the pins on the microprocessor socket and the gold contacts on the bottom of the new microprocessor. Figure 123. Do not touch the pins • There are two marks on the microprocessor retainer.
c. Align the small triangle 1 of the microprocessor socket cover with the small triangle 2 on the microprocessor retainer. Lower the socket cover straight down to the microprocessor socket, and then press it down until it snaps into position. Figure 125. Installing the microprocessor socket cover 24. Note the orientation of the two system fan cages and carefully place them into the chassis. Then, press the two system fan cages straight down until they are securely seated in the chassis.
3. Update the machine type, model number, and serial number of the system board. Either you will be prompted to do this while upgrading the BIOS, or you can locate the files for updating the VPD within the DOS BIOS package. For some servers, the VPD utility is available for download at: http://www.lenovo.com/drivers. Note: If you want to use the Firmware Updater program, ensure that it is the latest version. To get the latest version of the Firmware Updater program, go to http://www.lenovo.
• Route the signal cables 1 through the left inner side of the chassis. The signal cables include the mini-SAS to mini-SAS signal cable, the front panel cable, the front panel USB cable, the diagnostic module cable, and the SATA signal cable for the optical drive. • Connect the power cable 2 for the optical drive to the optical drive power connector on the backplane and properly route the cable in the chassis. • Route the backplane power cable 3 through the right inner side of the chassis. Figure 127.
4. Ensure that the cover latch is in the open position. Place the server cover above the chassis so that the cover latch is aligned with the cover latch slot in the chassis. Then, lower the server cover onto the chassis until the cover latch is inserted into its slot and both sides of the server cover engage the guides on both sides of the chassis. CPU Mem PSU ID Figure 128. Installing the server cover 5.
7. Reconnect external cables and power cords to the server. See “Rear view of the server” on page 22 to identify the connectors on the rear panel of the server. Attention: To avoid component damage, connect the power cords last. Note: In most areas of the world, Lenovo requires the return of the defective CRU. Information about this will come with the CRU or will come a few days after the CRU arrives.
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Chapter 7. Troubleshooting and diagnostics This chapter provides information about basic troubleshooting and diagnostic methods to help you solve problems that might occur in the server. If you cannot diagnose and correct a problem by using the information in this chapter, see Chapter 8 “Getting information, help, and service” on page 165 for additional troubleshooting resources.
Using a diagnostic program The following diagnostic programs are available for you to diagnose server problems: • ThinkServer Diagnostic Tool • ThinkServer System Profile Collection Tool To use a diagnostic program, do the following: 1. Go to http://www.lenovo.com/drivers and follow the instructions on the Web page to locate a diagnostic program. 2. Download and unzip the diagnostic program package to get the diagnostic program package folder. 3. Open the diagnostic program package folder and run the QTW.
Action Symptom The ThinkServer EasyStartup DVD does not start. 1. Ensure that the server supports the ThinkServer EasyStartup program and has a bootable DVD drive installed or a bootable external DVD drive attached. 2. Ensure that you have set the optical drive with the ThinkServer EasyStartup DVD installed as the first startup device. See “Selecting a startup device” on page 56. 3. Verify if the optical drive or the disc has problems. See “Optical drive problems” on page 161.
Action Symptom 4. Replace the signal cable for the optical drive. 5. Replace the power cable for the optical drive. 6. Replace the power cable for the backplane. 7. Replace the optical drive. 8. Replace the backplane. 9. (Trained service technician only) Replace the system board. A disc is not working correctly. 1. Ensure that the disc is in the optical drive with the shiny side facing down. 2. Ensure that the disc surface is clean and not scratched. 3. Check the disc or package for regional coding.
Action Symptom backplane without bowing or causing movement of the backplane. 6. Ensure that the cable connection is correct. See “Mini-SAS to mini-SAS signal cable connections” on page 37. 7. Reconnect the backplane power cable and repeat step 1 through step 4. 8. Reconnect the backplane signal cable and repeat step 1 through step 4. 9. If you suspect a problem with the backplane signal cable or the backplane: a. Replace the affected backplane signal cable. b. Replace the affected backplane.
Action Symptom 4. (Trained service technician only) Replace the system board. Keyboard, mouse, and USB device problems Follow the suggested actions for the corresponding symptom in the order in which they are listed until the problem is solved. If none of these actions solve the problem, see “Troubleshooting procedure” on page 159 for the subsequent steps you should check after using the information in this topic. Action Symptom All or some keys on the keyboard do not work. 1.
Chapter 8. Getting information, help, and service This chapter contains information about help, service, and technical assistance for products manufactured by Lenovo and where to go for additional information about Lenovo and Lenovo products. Information resources You can use the information in this topic to access useful resources relating to your needs when using the product.
• Diagnostic solutions • Product and service warranty • Product and parts details • User guides and manuals • Knowledge base and frequently asked questions Help and service This topic contains information about obtaining help and service. Before you call Before you call, do the following to try to solve the problem by yourself: • Check all cables to ensure that they are connected. • Check the power switches to ensure that the system and optional devices are turned on.
The warranty does not cover the following: • Replacement or use of parts not manufactured for or by Lenovo or non-warranted Lenovo parts • Identification of software problem sources • Configuration of the Unified Extensible Firmware Interface (UEFI) BIOS as part of an installation or upgrade • Changes, modifications, or upgrades to device drivers • Installation and maintenance of network operating systems (NOS) • Installation and maintenance of application programs For the warranty type and duration for you
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Appendix A. Notices Lenovo may not offer the products, services, or features discussed in this document in all countries. Consult your local Lenovo representative for information on the products and services currently available in your area. Any reference to a Lenovo product, program, or service is not intended to state or imply that only that Lenovo product, program, or service may be used.
Trademarks Lenovo, the Lenovo logo, and ThinkServer are trademarks of Lenovo in the United States, other countries, or both. Intel and Intel Xeon are trademarks of Intel Corporation in the United States, other countries, or both. Internet Explorer, Microsoft, Windows, and Windows Server are trademarks of the Microsoft group of companies. Linux is a registered trademark of Linus Torvalds. Other company, product, or service names may be trademarks or service marks of others.
Battery return program This product may contain a lithium or lithium ion battery. Consult your user manual or service manual for specific battery information. The battery must be recycled or disposed of properly. Recycling facilities may not be available in your area. For information on disposal or batteries outside the United States, go to http://www.lenovo.com/recycling or contact your local waste disposal facility.
Perchlorate Material - special handling may apply, See http://www.dtsc.ca.gov/hazardouswaste/perchlorate Particulate contamination Attention: Airborne particulates (including metal flakes or particles) and reactive gases acting alone or in combination with other environmental factors such as humidity or temperature might pose a risk to the server that is described in this document.
within each geography. This label is applied to various products to indicate that the product is not to be thrown away, but rather put in the established collective systems for reclaiming these end of life products.
Industry Canada Class A emission compliance statement This Class A digital apparatus complies with Canadian ICES-003. Cet appareil numérique de la classe A est conforme à la norme NMB-003 du Canada. United Kingdom telecommunications safety requirement Notice to Customers This apparatus is approved under approval number NS/G/1234/J/100003 for indirect connection to public telecommunication systems in the United Kingdom.
Zulassungsbescheinigung laut dem Deutschen Gesetz über die elektromagnetische Verträglichkeit von Betriebsmitteln, EMVG vom 20. Juli 2007 (früher Gesetz über die elektromagnetische Verträglichkeit von Geräten), bzw. der EMV EG Richtlinie 2004/108/EC (früher 89/336/EWG), für Geräte der Klasse A. Dieses Gerät ist berechtigt, in Übereinstimmung mit dem Deutschen EMVG das EG-Konformitätszeichen - CE - zu führen.
For more information about ENERGY STAR, go to: http://www.energystar.gov Lenovo encourages you to make efficient use of energy an integral part of your day-to-day operations.
Index 2.5-inch hard disk drive backplane locations 36 2.5-inch hard-disk-drive backplane locations 35 3.
removing 67 replacing 67 heat sink installing or replacing 104 help, getting 165 hot-swap hard disk drive installing 115 replacing 115 hot-swap hard-disk-drive backplane locations 33 replacing 132 hot-swap hard-disk-drive status LED 30 hot-swap hard-disk-drive status LEDs locations 30 hot-swap redundant power supply installing 100 replacing 102 hot-swap redundant power supply status LED 23 I ID button LED 19 IDM replace 136 IDM panel LED 21 locations 21 information, getting 165 Input/Output (I/O) features
completing the replacement 154 P particulate contamination 172 parts replacement, completing 154 password considerations 55 setting, changing, deleting 55 Setup Utility program 55 PCI Express card slot low-profile 23 power status LED 19 power supply features 8 precautions guidelines 67 R RAID configuring 62 introduction 63 RAID card locations 30 replacing 85 RAID configuration utilities software 12 rear view of the server locations 22 recovering the BIOS 59 reinstalling cooling shroud 74 reliability, ava
LED 46 replacing 146 system board battery replacing 144 system board components locations 38 system board jumpers and switches locations 42 system board LEDs locations 46 system date setting 54 system event log troubleshooting and diagnostics 160 system fan replacing 138 system fan error LED 22 system fan error LEDs LED 48 system fans features 8 system reliability guidelines 69 system status LED 20 system time setting 54 T the BIOS flashing 58 recovering 59 updating 58 updating or recovering 58 ThinkServer
