Installation and User Guide ThinkServer RD210 Types 3795, 3796, 3818, and 3819
ThinkServer RD210 Types 3795, 3796, 3818, and 3819 Installation and User Guide
Note: Before using this information and the product it supports, read the general information in Appendix B, “Notices,” on page 171 and the Warranty and Support Information document on the ThinkServer Documentation DVD. First Edition (June 2009) © Copyright Lenovo 2008, 2009. Portions © Copyright International Business Machines Corporation 2007, 2008. All rights reserved.
Contents Safety . . . . . . . . . . . . . . . . . . . . . . . . . . . . vii Chapter 1. Introduction . . . . . . . . . . . . . . . . . . . . . . 1 Notices and statements in this document . . . . . . . . . . . . . . . . 2 Related documentation . . . . . . . . . . . . . . . . . . . . . . 2 Chapter 2. Server setup roadmap . . . . . . . . . . . . . . . . . . 5 Chapter 3. What is included with your server . Features and technologies . . . . . . . . . Specifications . . . . . . . . . . . . . Software . . . . . . .
Removing and installing a PCI riser-card assembly . . . . . . . . . Removing a PCI riser-card assembly . . . . . . . . . . . . . . Installing a PCI riser card assembly . . . . . . . . . . . . . . Removing and installing an adapter . . . . . . . . . . . . . . . Removing an adapter . . . . . . . . . . . . . . . . . . . Installing an adapter . . . . . . . . . . . . . . . . . . . . Removing and installing a memory module (DIMMs) . . . . . . . . . Removing a memory module (DIMMs) . . . . . . . . . . . . .
Removing and installing a remotely installed RAID adapter battery Removing a remotely installed RAID adapter battery . . . . Installing a RAID adapter remotely in the server . . . . . . Removing and installing the bezel . . . . . . . . . . . . Removing the bezel . . . . . . . . . . . . . . . . Installing the bezel . . . . . . . . . . . . . . . . . Removing and installing the operator information panel assembly . Removing the operator information panel assembly . . . . .
Troubleshooting tables . . . . . . . . . . EasyStartup problems . . . . . . . . . . CD/DVD drive problems . . . . . . . . . General problems . . . . . . . . . . . Hard disk drive problems . . . . . . . . . Intermittent problems . . . . . . . . . . Keyboard, mouse, or pointing-device problems. Memory problems . . . . . . . . . . . Microprocessor problems. . . . . . . . . Monitor problems . . . . . . . . . . . Optional-device problems . . . . . . . . Power problems . . . . . . . . . . . .
Safety Before installing this product, read the Safety Information. Antes de instalar este produto, leia as Informações de Segurança. Pred instalací tohoto produktu si prectete prírucku bezpecnostních instrukcí. Læs sikkerhedsforskrifterne, før du installerer dette produkt. Lees voordat u dit product installeert eerst de veiligheidsvoorschriften. Ennen kuin asennat tämän tuotteen, lue turvaohjeet kohdasta Safety Information. Avant d’installer ce produit, lisez les consignes de sécurité.
Antes de instalar este producto, lea la información de seguridad. Läs säkerhetsinformationen innan du installerar den här produkten. Important: Each caution and danger statement in this document is labeled with a number. This number is used to cross reference an English-language caution or danger statement with translated versions of the caution or danger statement in the Safety Information document.
Statement 1: DANGER Electrical current from power, telephone, and communication cables is hazardous. To avoid a shock hazard: v Do not connect or disconnect any cables or perform installation, maintenance, or reconfiguration of this product during an electrical storm. v Connect all power cords to a properly wired and grounded electrical outlet. v Connect to properly wired outlets any equipment that will be attached to this product. v When possible, use one hand only to connect or disconnect signal cables.
Statement 2: CAUTION: When replacing the lithium battery, use only the battery recommended by the manufacturer. If your system has a module containing a lithium battery, replace it only with the same module type made by the same manufacturer. The battery contains lithium and can explode if not properly used, handled, or disposed of. Do not: v Throw or immerse into water v Heat to more than 100°C (212°F) v Repair or disassemble Dispose of the battery as required by local ordinances or regulations.
Statement 3: CAUTION: When laser products (such as CD-ROMs, DVD drives, fiber optic devices, or transmitters) are installed, note the following: v Do not remove the covers. Removing the covers of the laser product could result in exposure to hazardous laser radiation. There are no serviceable parts inside the device. v Use of controls or adjustments or performance of procedures other than those specified herein might result in hazardous radiation exposure.
Statement 4: ≥ 18 kg (39.7 lb) ≥ 32 kg (70.5 lb) ≥ 55 kg (121.2 lb) CAUTION: Use safe practices when lifting. Statement 5: CAUTION: The power control button on the device and the power switch on the power supply do not turn off the electrical current supplied to the device. The device also might have more than one power cord. To remove all electrical current from the device, ensure that all power cords are disconnected from the power source.
Statement 8: CAUTION: Never remove the cover on a power supply or any part that has the following label attached. Hazardous voltage, current, and energy levels are present inside any component that has this label attached. There are no serviceable parts inside these components. If you suspect a problem with one of these parts, contact a service technician. Statement 26: CAUTION: Do not place any object on top of rack-mounted devices.
xiv ThinkServer RD210 Types 3795, 3796, 3818, and 3819: Installation and User Guide
Chapter 1. Introduction The Lenovo® ThinkServer™ RD210 Types 3795, 3796, 3818, and 819 server is a 1-U-high rack model server for-volume network transaction processing. The high-performance, dual-core, or quad-core server is ideally suited for networking environments that require superior microprocessor performance, input/output (I/O) flexibility, and high manageability. Performance, ease of use, reliability, and expansion capabilities were key considerations in the design of the server.
Notices and statements in this document The caution and danger statements in this document are also in the multilingual Safety Information document, which is on the Lenovo ThinkServer Documentation DVD. Each statement is numbered for reference to the corresponding statement in the Safety Information document. The following notices and statements are used in this document: v Note: These notices provide important tips, guidance, or advice.
The following table describes the content and location of documentation that is provided with your server. Document Description Location Read Me First This document directs you to the printed, provided ThinkServer Documentation DVD for in server complete warranty and support information. packaging Important Notices This document includes safety and legal notices that you are expected to read before using the server.
4 ThinkServer RD210 Types 3795, 3796, 3818, and 3819: Installation and User Guide
Chapter 2. Server setup roadmap The installation process varies depending on the configuration of the server when it was delivered. In some cases, the server is fully configured and just needs to be installed in the rack, connected to power and the network, and started. In other cases, the server needs to have hardware features installed, requires hardware and firmware configuration, and required the operating system to be installed.
6 ThinkServer RD210 Types 3795, 3796, 3818, and 3819: Installation and User Guide
Chapter 3. What is included with your server The RD210 server package includes the server, rail kit and rail kit instructions, as well as printed documentation, the ThinkServer Documentation DVD, and software media.
for remote server management capabilities. The IMM provides remote server management through the following industry-standard interfaces: – Intelligent Platform Management Interface (IPMI) version 2.0 – Simple Network Management Protocol (SNMP) version 3 – Common Information Model (CIM) – Web browser v Remote presence capability and blue-screen capture IMM Premium is required to enable the remote presence and blue-screen capture features.
v Redundant connection The addition of an optional Ethernet daughter card provides failover capability to a redundant Ethernet connection with the applicable application installed. If a problem occurs with the primary Ethernet connection and the optional Ethernet daughter card is installed on the server, all Ethernet traffic that is associated with the primary connection is automatically switched to the optional redundant Ethernet daughter card connection.
The diagnostics programs create a merged log that includes events from all collected logs. The information is collected into a file that you can send to service and support. Additionally, you can view the information locally through a generated text report file. You can also copy the log to a removable media and view the log from a Web browser. For additional information about diagnostics, see the Hardware Maintenance Manual.
Table 1. Features and specifications Microprocessor: v Supports up to two Intel® Xeon™ microprocessors, dual-core (two cores per microprocessor with 4 MB shared among cores) or quad-core (four cores per microprocessor with 8 MB shared among cores) v Level-2 cache v QuickPath Interconnect (QPI) links speed up to 6.4 GT per second Note: v Use the Setup Utility program to determine the type and speed of the microprocessors. v For a list of supported microprocessors, go to www.lenovo.
Software Lenovo provides software to help get your sever up and running. EasyStartup The ThinkServer EasyStartup program simplifies the process of configuring your RAID controllers and installing supported Windows and Linux operating systems and device drivers on your server. The EasyStartup program is provided with your server on DVD. The DVD is self starting (bootable). The User Guide for the EasyStartup program is on the DVD and can be accessed directly from the program's interface.
v Power management: Compliance with Advanced Configuration and Power Interface (ACPI) v Power-on self-test (POST) v Hardware Failure Protection alerts on memory, microprocessors, SCSI hard disk drives, fans, and power supplies v Redundant hot-swap power supplies and redundant hot-swap fans (some models) v Redundant Network Interface Card (NIC) support v Remind button to temporarily turn off the system-error LED v Remote system problem-determination support v ROM-based diagnostics v ROM checksums v Serial Pr
14 ThinkServer RD210 Types 3795, 3796, 3818, and 3819: Installation and User Guide
Chapter 4. Server controls, LEDs, and power This section describes the controls and light-emitting diodes (LEDs) and how to turn the server on and off. Note: The illustrations in this document show the 3.5-inch hard disk drive models, unless specifically indicated otherwise. Front view The following illustration shows the controls, light-emitting diodes (LEDs), and connectors on the front of the server.
v Rack release latches: Press the latches on each front side of the server to remove the server from the rack. v CD-RW/DVD eject button: Press this button to release a DVD or CD from the CD/DVD drive. v CD-RW/DVD drive activity LED: When this LED is lit, it indicates that the CD-RW/DVD drive is in use. Operator information panel The following illustration shows the controls and LEDs on the operator information panel.
EasyLED diagnostics panel The EasyLED diagnostics panel is located on the top of the operator information panel. Note: The system service label on the underside of the cover also provides information about the location of the EasyLED. To access the EasyLED diagnostics panel, slide the blue release button on the operator information panel to the left. Pull forward on the unit until the hinge of the operator panel is free of the server chassis.
By placing the system-error LED indicator in Remind mode, you acknowledge that you are aware of the last failure but will not take immediate action to correct the problem. The remind function is controlled by the IMM. v NMI button: Press this button to force a nonmaskable interrupt to the microprocessor. You might have to use a pen or the end of a straightened paper clip to press the button.
The following table lists the LEDs on the EasyLED diagnostics panel and suggests actions to solve the detected problems. Table 2. EasyLED diagnostics v Follow the suggested actions in the order in which they are listed in the Action column until the problem is solved. v See the parts listing in the Hardware Maintenance Manual to determine which components are customer replaceable units (CRU) and which components are field replaceable units (FRU).
Table 2. EasyLED diagnostics (continued) v Follow the suggested actions in the order in which they are listed in the Action column until the problem is solved. v See the parts listing in the Hardware Maintenance Manual to determine which components are customer replaceable units (CRU) and which components are field replaceable units (FRU). v If an action step is preceded by “(Trained service technician only),” that step must be performed only by a trained service technician.
Table 2. EasyLED diagnostics (continued) v Follow the suggested actions in the order in which they are listed in the Action column until the problem is solved. v See the parts listing in the Hardware Maintenance Manual to determine which components are customer replaceable units (CRU) and which components are field replaceable units (FRU). v If an action step is preceded by “(Trained service technician only),” that step must be performed only by a trained service technician.
Table 2. EasyLED diagnostics (continued) v Follow the suggested actions in the order in which they are listed in the Action column until the problem is solved. v See the parts listing in the Hardware Maintenance Manual to determine which components are customer replaceable units (CRU) and which components are field replaceable units (FRU). v If an action step is preceded by “(Trained service technician only),” that step must be performed only by a trained service technician.
Table 2. EasyLED diagnostics (continued) v Follow the suggested actions in the order in which they are listed in the Action column until the problem is solved. v See the parts listing in the Hardware Maintenance Manual to determine which components are customer replaceable units (CRU) and which components are field replaceable units (FRU). v If an action step is preceded by “(Trained service technician only),” that step must be performed only by a trained service technician.
Table 2. EasyLED diagnostics (continued) v Follow the suggested actions in the order in which they are listed in the Action column until the problem is solved. v See the parts listing in the Hardware Maintenance Manual to determine which components are customer replaceable units (CRU) and which components are field replaceable units (FRU). v If an action step is preceded by “(Trained service technician only),” that step must be performed only by a trained service technician.
Rear view The following illustration shows the LEDs on the rear of the server.
v System-locator LED: Use this LED to visually locate the server among other servers. v Video connector: Connect a monitor to this connector. The video connectors on the front and rear of the server can be used simultaneously. v Serial connector: Connect a 9-pin serial device to this connector. The serial port is shared with the integrated management module (IMM). The IMM can take control of the shared serial port to redirect serial traffic, using Serial over LAN (SOL).
System-board internal connectors The following illustration shows the internal connectors on the system board.
System-board external connectors The following illustration shows the external connectors on the system board.
System-board optional-device connectors The following illustration shows the connectors for user-installable optional devices.
System-board switches and jumpers The following illustration shows the switches and jumpers on the system board.
Jumper name Jumper setting 1 UEFI boot recovery jumper v Pins 1 and 2: Normal (default) Loads the primary UEFI (J29) (formerly called BIOS) firmware ROM page. v Pins 2 and 3: Loads the secondary (backup) UEFI firmware ROM page. 2 IMM recovery jumper (J147) v Pins 1 and 2: Normal (default) Loads the primary IMM firmware ROM page. v Pins 2 and 3: Loads the secondary (backup) IMM firmware ROM page. 3 SW4 switch block (reserved) 4 SW3 switch block Notes: 1.
Table 3. SW3 switch block definition (continued) Switch number Default position Description 6 Off When you toggle this switch to On, this causes a forced power-on which overrides the power-on and power-off button on the server and they become nonfunctional. 7 Off Reserved. 8 Off Reserved. Important: 1. Before you change any switch settings or move any jumpers, turn off the server; then, disconnect all power cords and external cables. See safety information in “Safety” on page vii. 2.
System-board LEDs The following illustration shows the light-emitting diodes (LEDs) on the system board.
Power-supply LEDs The following illustration shows the location of the power-supply LEDs on the rear of the server. See the Hardware Maintenance Manual for additional information on solving power supply problems. Table 4.
Table 5. System pulse LEDs (continued) LED Description Action IMM heartbeat IMM heartbeat boot process. The following steps describe the different stages of the IMM heartbeat sequencing process. 1. When this LED is blinking fast (approximately 4Hz), this indicates, that the IMM code is in the loading process. 2. When this LED goes off momentarily, this indicates that the IMM code has loaded completely. 3.
Note: When 4 GB or more of memory (physical or logical) is installed, some memory is reserved for various system resources and is unavailable to the operating system. The amount of memory that is reserved for system resources depends on the operating system, the configuration of the server, and the configured PCI options.
Statement 5: CAUTION: The power control button on the device and the power switch on the power supply do not turn off the electrical current supplied to the device. The device also might have more than one power cord. To remove all electrical current from the device, ensure that all power cords are disconnected from the power source. 2 1 The server can be turned off in any of the following ways: v You can turn off the server from the operating system, if your operating system supports this feature.
38 ThinkServer RD210 Types 3795, 3796, 3818, and 3819: Installation and User Guide
Chapter 5. Installing optional devices and replacing customer replaceable units This chapter provides detailed instructions for installing optional hardware devices in the server. Installation guidelines Before you install optional devices, read the following information: v Read the safety information in “Safety” on page vii. This information will help you work safely. v When you install your new server, take the opportunity to download and apply the most recent firmware updates.
v Blue on a component indicates touch points, where you can grip the component to remove it from or install it in the server, open or close a latch, and so on. v Orange on a component or an orange label on or near a component indicates that the component can be hot-swapped, which means that if the server and operating system support hot-swap capability, you can remove or install the component while the server is running. (Orange can also indicate touch points on hot-swap components.
Handling static-sensitive devices Attention: Static electricity can damage the server and other electronic devices. To avoid damage, keep static-sensitive devices in their static-protective packages until you are ready to install them. To reduce the possibility of damage from electrostatic discharge, observe the following precautions: v Limit your movement. Movement can cause static electricity to build up around you. v The use of a grounding system is recommended.
Major components of the server The following illustrations show the major components in the server. The illustrations in this document might differ slightly from your hardware.
1 Cover 10 2 3 4 5 6 7 8 9 DIMM air baffle Slot 2, PCI riser card assembly Slot 1, PCI riser card assembly Power supply filler Power supply Optical drive Operator information panel 2.5 inch hard disk drive 11 12 13 14 15 16 17 2.
3. If the server has been installed in a rack, slide the server out from the rack enclosure. See the Rack Installation Instructions that come with the server for information about removing the server from the rack. 4. Press down firmly on the two blue tabs on the top (near the front of the server) of the cover and slide the cover toward the rear of the server until the cover has disengaged from the chassis. 5. Lift the server cover off the server and set it aside.
1 ServeRAID™- MR10i SAS/SATA controller 2 SAS signal cables The SATA cable is a combination power and signal cable with a shared connector on both ends. The following illustration shows the internal routing and connector for the SATA cable 1 . Chapter 5.
The following illustration shows the internal routing and connector for the operator information panel cable.
The following illustration shows the internal routing and connector for the USB/video cable. Note: The USB cable is routed under the video cable and then both the USB and video cables are routed under the cable retention tab and the top cover latch receptacle. 1 Top cover latch receptacle 2 Cable retention tab 3 Video cable 4 USB cable Removing and installing the microprocessor 2 air baffle To remove and install the microprocessor 2 air baffle, complete the steps in this section.
Installing the microprocessor 2 air baffle To install the microprocessor 2 air baffle (if you removed it), complete the following steps: 1. Read the safety information in “Safety” on page vii and “Installation guidelines” on page 39. 2. Turn off the server and peripheral devices and disconnect the power cords and all external cables, if necessary. 3.
3. Grasp the DIMM air baffle 2 and lift the baffle up, making sure that the pin 1 comes out of the pin hole 3 on the system board to the left of DIMM connector 8. 4. Remove it from the server and set it aside. Chapter 5.
Installing the DIMM air baffle Attention: For proper cooling and airflow, replace the air baffle before you turn on the server. Operating the server with the air baffle removed might damage server components. To install the DIMM air baffle, complete the following steps: 1. Read the safety information in “Safety” on page vii and “Installation guidelines” on page 39. 2. Turn off the server and peripheral devices and disconnect the power cords and all external cables, if necessary. 3.
v Do not mix SAS and SATA hard disk drives in the same system. v The electromagnetic interference (EMI) integrity and cooling of the server are protected by having all bays and PCI and PCI Express slots covered or occupied. When you install a drive, PCI, or PCI Express adapter, save the EMC shield and filler panel from the bay or PCI or PCI Express adapter slot cover in the event that you later remove the device. v For a complete list of supported optional devices for the server, go to www.lenovo.
v Make sure that you have all the cables and other equipment that are specified in the documentation that comes with the drive. v Select the bay in which you want to install the drive. v Check the instructions that come with the drive to determine whether you have to set any switches or jumpers on the drive. If you are installing a SAS or SATA device, be sure to set the SAS or SATA ID for that device. v The server supports six 2.5-inch hot-swap SAS or hot-swap SATA hard disk drives.
5. If you are installing additional hot-swap hard disk drives, do so now. 6. Turn on the peripheral devices and the server. IDs for hot-swap hard disk drives The hot-swap-drive ID that is assigned to each drive is printed on the front of the server. The following illustration shows the location of the IDs of the hard disk drives. The ID numbers and the drive bay numbers are the same.
1 2 3 4 PCI PCI PCI PCI riser-card assembly (full-height, full-length adapters) riser-card assembly (low-profile adapters) riser connector 1 riser connector 2 6. Remove the adapter, if one is present, from the riser-card assembly. 7. Set the adapter and riser-card assembly aside. Installing a PCI riser card assembly To install a PCI riser-card assembly, complete the following steps: 1. Read the safety information in “Safety” on page vii and “Installation guidelines” on page 39. 2.
1 2 3 4 PCI PCI PCI PCI riser-card assembly (full-height, full-length adapters) riser-card assembly (low-profile adapters) riser connector 1 riser connector 2 Removing and installing an adapter The following describe the types of adapters that the server supports and other information that you must consider when installing an adapter: v Locate the documentation that comes with the adapter and follow those instructions in addition to the instructions in this section.
Otherwise, the active power management event signal will be disabled by the system-board logic, and the WAN feature might not work. However, after the server is powered on locally, the active power manager active power management event signal will be enabled by the system-board logic. v If you switch the PCI adapter from slot 1 riser assembly to slot 2, you will need to remove the screw from the standard bracket and then replace the standard bracket with the low-profile bracket.
7. If you are instructed to return the adapter, follow all packaging instructions, and use any packaging materials for shipping that are supplied to you. Installing an adapter To install an adapter, complete the following steps: Notes: 1. The instructions in this section apply to any PCI adapter (for example, video graphics adapters or network adapters). 2. Do not set the maximum digital video adapter resolution above 1600 x 1200 at 60 Hz for an LCD monitor.
1 2 3 Adapter Expansion slot cover PCI riser card assembly 5. Install the riser-card assembly in the server (see “Removing and installing a PCI riser-card assembly” on page 53). 6. Perform any configuration tasks that are required for the adapter. If you have other options to install or remove, do so now. Otherwise, go to “Completing the installation” on page 111. Removing and installing a memory module (DIMMs) To remove and install a memory module, complete the steps in this section.
v The server supports only industry-standard double-data-rate 3 (DDR3), 800, 1066, or 1333 MHz, PC3-10600R-999 (single-rank or dual-rank), registered, synchronous dynamic random-access memory (SDRAM) dual inline memory modules (DIMMs) with error correcting code (ECC). – The specifications of a DDR3 DIMM are on a label on the DIMM, in the following format.
v The DIMM options that are available for the server are 1 GB, 2 GB, 4 GB, and 8 GB (when available). The sever supports a minimum of 1 GB and a maximum of 128 GB of system memory. Note: The amount of usable memory is reduced depending on the system configuration. A certain amount of memory must be reserved for system resources. To view the total amount of installed memory and the amount of configured memory, run the Setup utility. v A minimum of one DIMM must be installed for each microprocessor.
not used in memory-mirroring mode. The following table lists the DIMM connectors on each memory channel. Table 8. Connectors on each memory channel Memory channel DIMM connectors Channel 0 1, 2, 3, 9, 10, 11 Channel 1 4, 5, 6, 12, 13, 14 Channel 2 7, 8, 15, 16 The following illustration shows the memory connector layout that is associated with each microprocessor.
Table 9. Memory-mirroring mode DIMM population sequence (continued) DIMMs Number of installed microprocessors DIMM connector Third pair of DIMMs 1 1, 4 Fourth pair of DIMMs 2 14, 11 Fifth pair of DIMMs 2 13, 10 Sixth pair of DIMMs 2 12, 9 Note: DIMM connectors 7, 8, 15, and 16 are not used in memory-mirroring mode. v When you install or remove DIMMs, the server configuration information changes.
1 2 3 4 5 6 7 8 9 DIMM DIMM DIMM DIMM DIMM DIMM DIMM DIMM DIMM 1 2 3 4 8 7 6 5 9 connector connector connector connector connector connector connector connector connector 10 11 12 13 14 15 16 DIMM DIMM DIMM DIMM DIMM DIMM DIMM 10 connector 11 connector 12 connector 13 connector 14 connector 15 connector 16 connector Installation steps To install a DIMM, complete the following steps: 1.
Note: If there is a gap between the DIMM and the retaining clips, the DIMM has not been correctly inserted; open the retaining clips, remove the DIMM, and then reinsert it. 11. Reconnect the power cord and any cables that you removed. 12. Replace the cover (see “Removing and replacing the cover” on page 43). 13. Turn on the peripheral devices and the server.
1 2 SAS/SATA riser card ServeRAID-BR10i controller 8. If you are instructed to return the SAS/SATA controller, follow all packaging instructions, and use any packaging materials for shipping that are supplied to you. Installing the IBM ServeRAID-BR10i SAS/SATA Controller Some server models come with the IBM ServeRAID-BR10i SAS/SATA Controller installed.
4. Touch the static-protective package that contains the new ServeRAID-BR10i SAS/SATA controller to any unpainted surface on the outside of the server; then, grasp the adapter by the top edge or upper corners of the controller and remove it from the package. 5. Align the ServeRAID-BR10i SAS/SATA controller so that the keys align correctly with the connector on the SAS/SATA RAID riser card assembly.
1 2 3 4 5 SAS/SATA RAID front retention bracket SAS/SATA RAID riser card ServeRAID-BR10i adapter Alignment post Plastic tab 8. Route the signal cables from the drive backplane over the blue adapter retention bracket as shown in the following illustration. 1 2 3 4 Connector for drive bays 0-3 signal cable Connector for drive bays 4-5 signal cable SAS/SATA RAID riser-card ServeRAID-BR10i adapter 9.
If you have other devices to install or remove, do so now. Otherwise, go to “Completing the installation” on page 111. Removing and installing the optional IBM ServeRAID-MR10i SAS/SATA Controller To remove and install the optional IBM ServeRAID-MR10i SAS/SATA Controller, complete the steps in this section. Removing the optional IBM ServeRAID-MR10i SAS/SATA Controller To remove the IBM ServeRAID-MR10i SAS/SATA controller, complete the following steps: 1.
3. 4. 5. 6. removed. Before disconnecting the power source, make a note of which LEDs are lit, including the LEDs that are lit on the operation information panel, the EasyLED panel, and LEDs that are lit inside the server on the system board; then, see the “EasyLED” on page 157 for information on how to solve the problem. Remove the cover (see “Removing and replacing the cover” on page 43).
with the connector on the system board and press down on the assembly until it is seated firmly into the connector on the system board. 1 2 3 4 5 SAS/SATA RAID front retention bracket SAS/SATA RAID riser card ServeRAID-MR10i adapter Plastic tab Alignment post 8. Route the signal cables from the drive backplane over the blue adapter retention bracket as shown in the following illustration.
Removing and installing a microprocessor and heat sink To remove and install a microprocessor and heat sink, follow the instructions in this section. Removing a microprocessor and heat sink Attention: v Do not allow the thermal grease on the microprocessor and heat sink to come in contact with anything. Contact with any surface can compromise the thermal grease and the microprocessor socket. v Do not touch the microprocessor contacts; handle the microprocessor by the edges only.
1 2 3 Microprocessor bracket frame Microprocessor Microprocessor release lever 9. Carefully lift the microprocessor straight up and out of the socket, and place it on a static-protective surface. 10. If you are instructed to return the microprocessor, follow all packaging instructions, and use any packaging materials for shipping that are supplied to you.
v Both microprocessor voltage regulator modules are integrated on the system board. v If you have to replace a microprocessor, call for service. v Read the documentation that comes with the microprocessor, so that you can determine whether you have to update the server firmware. To download the latest level of server firmware and other code updates for your server, complete the following steps: 1. Go to: http://www.lenovo.com/support. 2.
Attention: v Do not touch the microprocessor contacts; handle the microprocessor by the edges only. Contaminants on the microprocessor contacts, such as oil from your skin, can cause connection failures between the contacts and the socket. v Handle the microprocessor carefully. Dropping the microprocessor during installation or removal can damage the contacts. v Do not use excessive force when you press the microprocessor into the socket.
1 2 3 4 Heat sink release lever Lock tab Retainer bracket Microprocessor d. Rotate the heat-sink release lever to the closed position and hook it underneath the lock tab. 4. If you removed the microprocessor 2 air baffle, install it (see “Removing and installing the microprocessor 2 air baffle” on page 47). Thermal grease The thermal grease must be replaced whenever the heat sink has been removed from the top of the microprocessor and is going to be reused or when debris is found in the grease.
5. Use the thermal-grease syringe to place 9 uniformly spaced dots of 0.02 mL each on the top of the microprocessor. The outermost dots must be within approximately 5 mm of the edge of the microprocessor, this is to ensure uniform distribution of the grease. Note: If the grease is properly applied, approximately half of the grease will remain in the syringe. 6. Install the heat sink onto the microprocessor. If you have other options to install or remove, do so now.
CAUTION: The power control button on the device and the power switch on the power supply do not turn off the electrical current supplied to the device. The device also might have more than one power cord. To remove all electrical current from the device, ensure that all power cords are disconnected from the power source. 2 1 Statement 8: CAUTION: Never remove the cover on a power supply or any part that has the following label attached.
5. If you are instructed to return the power supply, follow all packaging instructions, and use any packaging materials for shipping that are supplied to you. 6. If you are replacing a defective power supply, continue to “Installing a hot-swap power supply.
5. Route the power cord through the handle so that it does not accidentally become unplugged. 6. Connect the power cord for the new power supply to the power-cord connector on the power supply. 7. Connect the other end of the power cord to a properly grounded electrical outlet. 8. Make sure that the ac power LED and the dc power LED on the power supply are lit, indicating that the power supply is operating correctly. The two green LEDs are to the right of the power-cord connector.
1 2 3 4 5 Fan tabs Fan connector on the system board Fan 1 Fan 2 Fan 3 6 7 Fan 4 Fan 5 8 9 10 Fan 6 Fan connector Fan (side view) 4. Grasp the orange fan tabs on both ends of the fan and pull it up out of the server. If you are removing fans 3 and 4, you need to first remove the DIMM air baffle (see “Removing and installing the DIMM air baffle” on page 48). Attention: To ensure proper operation, replace a failed fan as soon as possible. 5.
1 2 3 4 5 Fan tabs Fan connector on the system board Fan 1 Fan 2 Fan 3 6 7 Fan 4 Fan 5 8 9 10 Fan 6 Fan connector Fan (side view) Attention: To ensure proper operation, replace a failed fan as soon as possible. 5. Orient the new fan over the fan slot in the fan assembly bracket so that the fan cable connector aligns with the fan connector on the system board. 6.
If you have other options to install or remove, do so now. Otherwise, go to “Completing the installation” on page 111. Removing and installing the SAS/SATA RAID riser-card assembly To remove and install the SAS/SATA RAID riser-card assembly, complete the steps in this section. Removing the SAS/SATA RAID riser-card assembly To remove the SAS/SATA RAID riser-card assembly, complete the following steps: 1. Read the safety information in “Safety” on page vii and “Installation guidelines” on page 39. 2.
4. Reinstall the flash device, if it was removed. 5. Align the SAS/SATA RAID riser-card assembly keys correctly with the connector on the system board and press down on the assembly until it is seated firmly into the connector on the system board. 6. Connect the signal cables to the SAS/SATA adapter. 7. 8. 9. 10. Install the cover. Slide the server into the rack. Reconnect the power cord and any cables that you removed. Turn on the peripheral devices and the server.
5. Remove the system-board battery: a. Use one finger to push the battery horizontally out of its housing. b. Use your thumb and index finger to lift the battery from the socket. 6. Dispose of the battery as required by local ordinances or regulations. See the Safety and Warranty Guide for more information. Installing the battery The following notes describe information that you must consider when replacing the system-board battery in the server.
Statement 2: CAUTION: When replacing the lithium battery, use only an equivalent type battery recommended by the manufacturer. If your system has a module containing a lithium battery, replace it only with the same module type made by the same manufacturer. The battery contains lithium and can explode if not properly used, handled, or disposed of.
Removing the PCI riser-card assembly To remove a PCI riser-card assembly, complete the following steps: 1. Read the safety information in “Safety” on page vii and “Installation guidelines” on page 39. 2. Turn off the server and peripheral devices and disconnect the power cords and all external cables. Note: When you disconnect the power source from the server, you will lose the ability to view the LEDs because the LEDs will not be lit with the power source removed.
2. Turn off the server and peripheral devices and disconnect the power cords and all external cables. 3. Remove the cover (see “Removing and replacing the cover” on page 43). 4. Install the adapter in the new PCI riser-card assembly (see “Removing and installing a PCI riser-card assembly” on page 53). 5. Set any jumpers or switches on the adapter as directed by the adapter manufacturer. 6.
5. 6. 7. 8. 9. 10. 1 2 3 4 Disconnect the power cable from the power backplane. Disconnect the signal cable from the system board. Lift up to remove the backplane from the slots. Push backwards on the backplane until it is clear of the slots. Lift the backplane out of the server. Disconnect the power cable and the signal cable from the disk drive backplane. Backplane tabs Hard disk drive backplane Backplane tabs Backplane bracket slots 11.
1 2 3 4 7. 8. 9. 10. 11. Backplane tabs Hard disk drive backplane Backplane tabs Backplane bracket slots Install the cover (see “Removing and replacing the cover” on page 43). Replace the hard disk drives. Slide the server into the rack. Reconnect the power cords and any cables that were removed. Turn on the peripheral devices and the server.
6. From the front of the server, carefully pull the assembly out of the server while moving it slightly side to side. 7. If you are instructed to return the operator information panel assembly, follow all packaging instructions, and use any packaging materials for shipping that are supplied to you. Installing the operator information panel assembly To install the operator information panel, complete the following steps. 1.
1 2 4. 5. 6. 7. Operator information panel connector Operator information panel cable Install the cover (see “Removing and replacing the cover” on page 43). Slide the server into the rack. Reconnect the power cords and any cables that were removed. Turn on the peripheral devices and the server. Removing and installing the system board To remove and install the system board, complete the steps in this section. Removing the system board To remove the system board, complete the following steps.
3. 4. 5. 6. 7. provides on a diskette or CD image. Make sure that you have the latest firmware or a copy of the pre-existing firmware before you proceed. Remove all PCI riser-card assemblies and adapters (see “Removing and installing the SAS/SATA RAID riser-card assembly” on page 82). Remove the SAS/SATA RAID riser-card assembly and then remove the base (see “Removing and installing the SAS/SATA RAID riser-card assembly” on page 82).
12. Lift up the system board and carefully remove it from the server, being careful not to damage any surrounding components. 13. If you are instructed to return the system board, follow all packaging instructions, and use any packaging materials for shipping that are supplied to you. Installing the system board Notes: 1. When reassembling the components in the server, be sure to route all cables carefully so that they are not exposed to excessive pressure. 2.
7. Reinstall the DIMMs (see “Removing and installing the DIMM air baffle” on page 48). 8. Reinstall the microprocessor 2 and DIMM air baffles (see “Removing and installing the microprocessor 2 air baffle” on page 47 and “Removing and installing the DIMM air baffle” on page 48). 9. Reinstall the PCI riser-card assemblies and adapters, if any were installed (see “Removing and installing the SAS/SATA RAID riser-card assembly” on page 82). 10.
5. Slide the drive-retention clip 1 from the side of the drive 2 . Save the clip to use when you install the replacement drive. 1 2 Drive-retention clip Alignment pins 6. If you are instructed to return the CD/DVD drive, follow all packaging instructions, and use any packaging materials for shipping that are supplied to you.
6. Install the retention clip to the side of the drive. 1 2 Drive-retention clip Alignment pins Note: If you are installing a drive that contains a laser, observe the following safety precaution.
CAUTION: When laser products (such as CD-ROMs, DVD drives, fiber optic devices, or transmitters) are installed, note the following: v Do not remove the covers. Removing the covers of the laser product could result in exposure to hazardous laser radiation. There are no serviceable parts inside the device. v Use of controls or adjustments or performance of procedures other than those specified herein might result in hazardous radiation exposure.
2. Turn off the server and peripheral devices and disconnect all power cords. 3. Remove the cover (see “Removing and replacing the cover” on page 43). 4. Remove the fans in fan connectors 2, 3, and 4 (see “Removing a hot-swap fan assembly” on page 79). 5. Remove the CD/DVD drive. 6. From the front of the server, grasp the cable connector latch 1 and slide it up toward the fan bracket; then, press the spring latch 2 (right of the cable connector) and slide the cable connector to the right. 7.
1 2 Cable connector latch Spring latch on CD/DVD drive cage The following shows cable routing for the CD/DVD cable: 1 2 CD/DVD optical drive connector CD/DVD drive cable Note: The CD/DVD cable should be routed over the top of the operation information panel cable (in the middle) and the USB/Video cable (on the bottom) when all three cables are installed in the server. 5. Reinstall the CD/DVD drive (see “Installing a CD/DVD drive” on page 95). 6. Reinstall the fans Chapter 5.
7. 8. 9. 10. Replace the cover Slide the server into the rack. Reconnect the power cord and any cables that you removed. Turn on the peripheral devices and the server. Removing and installing the virtual media key To remove and install the virtual media key, complete the steps in this section. Removing the virtual media key To remove the virtual media key, complete the following steps: 1. Read the safety information in “Safety” on page vii and “Installation guidelines” on page 39. 2.
1. Read the safety information in “Safety” on page vii and “Installation guidelines” on page 39. 2. Remove the cover (see “Removing and replacing the cover” on page 43). 3. Align the virtual media key with the mounting tab and slide it down the tab onto the connector on the system board. Press the virtual media key down into the connector until it is firmly seated on the system board. 1 2 3 4 Virtual media key (front) Mounting bracket (rear) Mounting tab Virtual media key connector 4.
4. Remove the PCI riser-card assembly from PCI riser connector 1 (see “Removing and installing a PCI riser-card assembly” on page 53). 5. Press the retention tabs away from the adapter. 6. Grasp the Ethernet adapter and disengage it from the connector on the system board; then, slide it out of the slot on the rear of the chassis and lift it out of the server. 1 2 3 Ethernet adapter Ethernet adapter connector Adapter bracket 7.
1 2 3 4 Ethernet adapter filler panel Ethernet adapter Adapter bracket Ethernet adapter connector 7. Lower the adapter onto the connector and press it firmly into the connector on the system board until it is seated firmly. 8. Reinstall the PCI riser-card assembly in PCI riser connector 1 (see “Removing and installing a PCI riser-card assembly” on page 53). 9. Replace the cover (see “Removing and replacing the cover” on page 43). 10. Slide the server into the rack. 11.
1 2 3 PCI riser-card bracket Screw PCI riser-card 7. If you are instructed to return the PCI bracket, follow all packaging instructions, and use any packaging materials for shipping that are supplied to you. Installing the PCI riser- card bracket from the riser card To install the PCI riser-card bracket to the riser card, complete the following steps: 1. Read the safety information in “Safety” on page vii and “Installation guidelines” on page 39. 2.
7. 8. 9. 10. 11. Reconnect the cables for the adapter. Install the cover (see “Removing and replacing the cover” on page 43). Slide the server into the rack. Reconnect the power cords and any cables that you removed. Turn on the peripheral devices and the server. Removing and installing a remotely installed RAID adapter battery To remove and install a remotely installed RAID adapter battery, complete the steps in this section.
1 2 3 4 5 Battery cable Remote battery cable connector Battery Battery carrier Battery connector 6. Disconnect the battery cable from the battery cable connector on the battery carrier. 7. Remove the three screws that attaches the battery carrier to the battery and remove the battery from the battery carrier. Note: If your battery 1 and battery carrier 2 are attached with a clip, squeeze the clip on the side of the battery carrier to remove the battery from the battery carrier.
v Connect the battery cable to the battery cable connector on the battery carrier. 1 2 3 4 5 Battery cable Remote battery cable connector Battery Battery carrier Battery connector v Place the battery carrier in the battery mounting slot on the microprocessor 2 air baffle and ensure that battery carrier posts align with the rings on the battery mounting slot so that the battery carrier is secure in the slot.
v Take the battery retention clip and place it underneath the other tab while pressing release tab toward the front of the server; then, press it down until it snaps in place to hold the battery carrier firmly in place. 6. Install the cover (see “Removing and replacing the cover” on page 43). 7. Slide the server into the rack. 8. Reconnect the power cords and all external cables, and turn on the server and peripheral devices.
3. 4. 5. 6. 7. 8. Reinstall the screws on the video connector 3 . Reinstall the hard disk drives and drive bay filler panels into the drive bays. Install the cover (see “Removing and replacing the cover” on page 43). Reconnect the power cords and any cables that you removed. Slide the server into the rack. Turn on the peripheral devices and the server. Removing and installing the operator information panel assembly To remove and install the operator information panel, complete the steps in this section.
6. From the front of the server, carefully pull the assembly out of the server while you move it slightly from side to side. 7. If you are instructed to return the operator information panel assembly, follow all packaging instructions, and use any packaging materials for shipping that are supplied to you. Installing the operator information panel assembly To install the operator information panel, complete the following steps. 1.
1 2 4. 5. 6. 7. Operator information panel cable Operator information panel connector Install the cover (see “Removing and replacing the cover” on page 43). Slide the server into the rack. Reconnect the power cords and any cables that you removed. Turn on the peripheral devices and the server. Completing the installation To complete the installation, complete the following steps: 1. If you removed any air baffles, reinstall them now (see “Removing and installing the DIMM air baffle” on page 48). 2.
1 2 3 4 5 6 7 8 9 10 Hard disk drive activity LED (green) Hard disk drive status LED (amber) Drive bay 0 Drive bay 2 Drive bay 4 Power-control button and LED Operator information panel Operator information panel release latch Video connector USB 1 connector 11 12 13 14 15 16 17 18 Rack release latch USB 2 connector Optical drive eject button Optical drive activity LED Optical drive bay Drive bay 5 Drive bay 3 Drive bay 1 19 Rack release latch The following illustr
1 2 USB cable release lever USB cable There are release levers on the Ethernet and systems management connectors. To disconnect a cable from one of these connectors, pull up on the lever to release the cable.
114 ThinkServer RD210 Types 3795, 3796, 3818, and 3819: Installation and User Guide
Chapter 6. Configuring the server The following configuration programs come with the server: v Configuration/Setup Utility program v v v v v v v v The Configuration/Setup Utility program is part of the UEFI. Use it to configure serial port assignments, change interrupt request (IRQ) settings, change the startup-device sequence, set the date and time, and set passwords. Boot Manager program The Boot Manager program is part of the server firmware.
Using the Setup Utility The Setup Utility program is part of the UEFI.
– Processors Select this choice to view or change the processor settings. – Memory Select this choice to view or change the memory settings. – Devices and I/O Ports Select this choice to view or change assignments for devices and input/output (I/O) ports. You can configure the serial ports; configure remote console redirection; enable or disable integrated Ethernet controllers, the SAS/SATA adapter, SATA optical drive channels, and PCI slots; and view the system Ethernet MAC addresses.
Select this choice to reset IMM. – System Security Select this choice to view or configure Trusted Platform Module (TPM) support. – Adapters and UEFI Drivers Select this choice to view information about the UEFI 1.10 and UEFI 2.0 compliant adapters and drivers installed in the server. – Network Select this choice to view or configure the network device options, such as iSCSI, PXE, and network devices. Note: The configuration forms for UEFI 2.
complete a repair or correct an error, clear the IMM system-event log to turn off the system-error LED on the front of the server. – POST Event Viewer Select this choice to enter the POST event viewer to view the POST error messages. – System Event Log Select this choice to view the IMM system event log. – Clear System Event Log Select this choice to clear the IMM system event log. v User Security Select this choice to set, change, or clear passwords. See“Passwords” for more information.
If you set a power-on password for a user and an administrator password for a system administrator, you can type either password to complete the system startup. A system administrator who types the administrator password has access to the full Configuration/Setup Utility menu; the system administrator can give the user authority to set, change, and delete the power-on password.
1 UEFI boot recovery jumper (J29) 2 IMM recovery jumper (J147) 3 SW4 switch block (reserved) 4 SW3 switch block Attention: Before you change any switch settings or move any jumpers, turn off the server; then, disconnect all power cords and external cables. See the safety information in “Safety” on page vii and “Installation guidelines” on page 39. Do not change settings or move jumpers on any system-board switch or jumper block that is not shown in this document.
Attention: If you set an administrator password and then forget it, there is no way to change, override, or remove it. You must replace the system board. Using the Boot Manager program The Boot Manager program is a built-in, menu-driven configuration utility program that you can use to temporarily redefine the first startup device without changing settings in the Setup utility. To 1. 2. 3. use the Boot Manager program, complete the following steps: Turn off the server. Restart the server.
Table 10. RAID utilities (continued) RAID configuration utility MegaRAID BIOS Configuration Utility (WebBIOS) Description Location Where to find more information For: In system firmware. To access: “Using the WebBIOS utility” on page 125 v ServeRAID-MR10i controller v ServeRAID-MR10is controller v ServeRAID-MR10m controller LSI Logic MPT Setup For: Utility v ServeRAID-BR10i controller v Use UEFI Setup Utility. v Press Ctrl + H at the WebBIOS prompt during startup. In system firmware.
v Hard disk drive capacities affect how you create arrays. The drives in an array can have different capacities, but the RAID controller treats them as if they all have the capacity of the smallest hard disk drive. v If you use an integrated SAS/SATA controller with RAID capabilities to configure a RAID 1 (mirrored) array after you have installed the operating system, you will lose access to any data or applications that were previously stored on the secondary drive of the mirrored pair.
3. Select the type of array that you want to create. 4. In the RAID Disk column, use the Spacebar or Minus (-) key to select [Yes] (select) or [No] (deselect) to select or deselect a drive from a RAID disk. 5. Continue to select drives, using the Spacebar or Minus (-) key, until you have selected all the drives for your array. 6. Press C to create the disk array. 7. Select Save changes then exit this menu to create the array. 8. Exit the Setup utility.
Physical View or Logical View Select this to toggle between the Physical View and Logical View. Events From this view, you can display the system events in the Event Information page. Exit Select this to exit the WebBIOS utility and continue with the system boot. Creating a storage configuration using the Configuration Wizard Follow these steps to start create a storage configuration: 1. Click Configuration Wizard to start the wizard. 2.
menu and click Change. The Operations panel lists operations that can be performed on the virtual disk. Select the operation and click Go. Then choose from the following operations: v Select Del to delete this virtual disk. v Select Locate and the LEDs flash on the physical drives used by this virtual disk. v Select Fast or Slow to initialize this virtual disk. Attention: Before you run an initialization, back up any data on the virtual disk that you want to save.
Configuring RAID The RAID configuration feature that is part of the EasyStartup program enables you to view and change RAID settings for supported RAID controllers. Through this feature, you have the ability to select one RAID level for each installed controller, and the program automatically will use the discs currently attached to the controller to support that RAID level. This method satisfies most users' needs.
You will then see one or more reminders about configuring storage devices, and then you will be presented with the Lenovo License Agreement. Read the license agreement carefully. You must agree with terms in order to continue.
v Install applications: This task enables you to run custom commands or scripts at the end of the installation process. It also facilitates the installation of DVD-burning software and ThinkServer EasyManage software products. v Install Windows components: This task enables you to install optional Windows components such as IIS, ASP.NET, and SNMP. v Confirm settings: This task enables you to review all of the information you provided.
v Ethernet firmware is stored in ROM on the Ethernet controller. v ServeRAID firmware is stored in ROM on the SAS controller. v SAS firmware is stored in ROM on the integrated RAID controller on the system board. v Major components contain vital product data (VPD) code. You can select to update the VPD code during theUEFI code update procedure. The following items are downloadable at http://www.lenovo.
Recovering the UEFI firmware If the UEFI firmware has become damaged, such as from a power failure during an update, you can recover the UEFI firmware using the boot block jumper and a UEFI recovery diskette. The system board contains a backup copy area for the server firmware. This is a secondary copy of the server firmware that you update only during the process of updating the server firmware. If the primary copy of the server firmware becomes damaged, use this backup copy.
Using the integrated management module The integrated management module (IMM) is a second generation of the functions that were formerly provided by the baseboard management controller hardware. It combines service processor functions, video controller, and (when IMM Premium is installed) remote presence function in a single chip. The IMM supports the following basic systems-management features: v Environmental monitor with fan speed control for temperature, voltages, fan failure, and power supply failure.
v Command-line interface (IPMI Shell) The command-line interface provides direct access to server management functions through the IPMI 2.0 protocol. Use the command-line interface to issue commands to control the server power, view system information, and identify the server. You can also save one or more commands as a text file and run the file as a script. v Serial over LAN Establish a Serial over LAN (SOL) connection to manage servers from a remote location.
v The server is not a domain controller. However, it is recommended to have the server join a domain. v The account that you use to log in and to install the Core Server has Administrator privileges on the server with full read/write access. Ideally, this account is also a Domain Administrator account. This account will be used to create the initial administrator-level account used to log in to the ThinkServer EasyManage console.
v When installing IIS and ASP.NET, click Application Server; then, click Details. v When installing SNMP, click Management and Monitoring Tools; then, click Details. 4. Select the component that you want to install: v When installing IIS, select Internet Information Services (IIS); then, click OK. v When installing ASP.NET, select ASP.NET; then, click OK. v When installing SNMP, select Simple Network Management Protocol; then, click OK. 5. Click Next to continue the wizard. 6.
1. Click Add Features in the Features Summary section on the main page of Server Manager. 2. Select the SNMP Services checkbox. 3. Click Next, then Install. Uninstalling the LANDesk Software Agent If the Core Server has LANDesk agents on it from a previous Management Suite release, it will fail the autorun prerequisite check. You must remove the old agents by running uninstallwinclient.exe from the \Program Files\LANDesk\ ManagementSuite folder.
Note: Approximately 1 to 3 minutes after the server is connected to ac power, the power-control button becomes active. Obtaining the IP address for the IMM To access the Web interface, you need the IP address for the IMM. You can obtain the IMM IP address through the Setup utility. The server comes with a default IP address for the IMM of 192.168.70.125. To locate the IP address, complete the following steps: 1. Turn on the server. 2. 3. 4. 5. 6. 7.
Note: The Ethernet controller for Ethernet connector 1 supports Serial over LAN (SOL). You do not have to set any jumpers or configure the controllers. However, you must install a device driver to enable the operating system to address the controllers. To find updated information about configuring the controllers, complete the following steps. Note: Changes are made periodically to the Lenovo Web site. The actual procedure might vary slightly from what is described in this document. 1. Go to: http://www.
140 ThinkServer RD210 Types 3795, 3796, 3818, and 3819: Installation and User Guide
Chapter 7. Solving problems This chapter describes the diagnostic tools that are available to help you solve problems that might occur in the server. If you cannot locate and correct the problem using the information in this chapter, see the Hardware Maintenance Manual for more information.
Checkpoint codes track the progress of POST routines at system startup or reset. Checkpoint codes are shown on the checkpoint code display on the EasyLED panel. POST When you turn on the server, it performs a series of tests to check the operation of the server components and some optional devices in the server. This series of tests is called the power-on self-test, or POST. If a power-on password is set, you must type the password and press Enter, when prompted, for POST to run.
v To view the POST error log, select System Event Logs, and then select POST Error Log. v To view the IMM system event log, select System Event Logs --> IMM System Event Log Clearing the error logs To clear the error logs, complete the following steps: Note: The POST error log is automatically cleared each time the server is restarted. 1. Turn on the server. 2. When the prompt Press F1 for Setup appears, press F1.
Table 11. Abbreviated list of POST error messages (continued) POST message Failing device or problem found 00019xxx Microprocessor x is not functioning or failed the built-in self-test. Make sure that microprocessor x is installed correctly. (Trained service technician only) If the problem remains, replace microprocessor x. 012980xx Data for microprocessor x Download and install the latest level of BIOS code.
CD/DVD drive problems v Follow the suggested actions in the order in which they are listed in the Action column until the problem is solved. v See the Hardware Maintenance Manual to determine which components are customer replaceable units (CRU) and which components are field replaceable units (FRU). v If an action step is preceded by “(Trained service technician only),” that step must be performed only by a Trained service technician. Symptom Action The CD-ROM/DVD-ROM drive is not recognized. 1.
Hard disk drive problems v Follow the suggested actions in the order in which they are listed in the Action column until the problem is solved. v See the Hardware Maintenance Manual to determine which components are customer replaceable units (CRU) and which components are field replaceable units (FRU). v If an action step is preceded by “(Trained service technician only),” that step must be performed only by a Trained service technician.
v Follow the suggested actions in the order in which they are listed in the Action column until the problem is solved. v See the Hardware Maintenance Manual to determine which components are customer replaceable units (CRU) and which components are field replaceable units (FRU). v If an action step is preceded by “(Trained service technician only),” that step must be performed only by a Trained service technician. Symptom Action The server resets (restarts) occasionally. 1.
v Follow the suggested actions in the order in which they are listed in the Action column until the problem is solved. v See the Hardware Maintenance Manual to determine which components are customer replaceable units (CRU) and which components are field replaceable units (FRU). v If an action step is preceded by “(Trained service technician only),” that step must be performed only by a Trained service technician. Symptom Action The mouse or pointing device does not work. 1.
Memory problems v Follow the suggested actions in the order in which they are listed in the Action column until the problem is solved. v See the Hardware Maintenance Manual to determine which components are customer replaceable units (CRU) and which components are field replaceable units (FRU). v If an action step is preceded by “(Trained service technician only),” that step must be performed only by a Trained service technician. Symptom Action The amount of system memory 1.
Microprocessor problems v Follow the suggested actions in the order in which they are listed in the Action column until the problem is solved. v See the Hardware Maintenance Manual to determine which components are customer replaceable units (CRU) and which components are field replaceable units (FRU). v If an action step is preceded by “(Trained service technician only),” that step must be performed only by a Trained service technician.
Monitor problems Some monitors have their own self-tests. If you suspect a problem with your monitor, see the documentation that comes with the monitor for instructions for testing and adjusting the monitor. If you cannot diagnose the problem, call for service. v Follow the suggested actions in the order in which they are listed in the Action column until the problem is solved.
v Follow the suggested actions in the order in which they are listed in the Action column until the problem is solved. v See the Hardware Maintenance Manual to determine which components are customer replaceable units (CRU) and which components are field replaceable units (FRU). v If an action step is preceded by “(Trained service technician only),” that step must be performed only by a Trained service technician. Symptom Action The monitor has screen jitter, or 1.
Optional-device problems v Follow the suggested actions in the order in which they are listed in the Action column until the problem is solved. v See the Hardware Maintenance Manual to determine which components are customer replaceable units (CRU) and which components are field replaceable units (FRU). v If an action step is preceded by “(Trained service technician only),” that step must be performed only by a Trained service technician. Symptom Action An optional device that was just 1.
Power problems v Follow the suggested actions in the order in which they are listed in the Action column until the problem is solved. v See the Hardware Maintenance Manual to determine which components are customer replaceable units (CRU) and which components are field replaceable units (FRU). v If an action step is preceded by “(Trained service technician only),” that step must be performed only by a Trained service technician. Symptom Action The power-control button does 1.
v Follow the suggested actions in the order in which they are listed in the Action column until the problem is solved. v See the Hardware Maintenance Manual to determine which components are customer replaceable units (CRU) and which components are field replaceable units (FRU). v If an action step is preceded by “(Trained service technician only),” that step must be performed only by a Trained service technician. Symptom Action The server does not start.
Serial-device problems v Follow the suggested actions in the order in which they are listed in the Action column until the problem is solved. v See the Hardware Maintenance Manual to determine which components are customer replaceable units (CRU) and which components are field replaceable units (FRU). v If an action step is preceded by “(Trained service technician only),” that step must be performed only by a Trained service technician.
Universal Serial Bus (USB) port problems v Follow the suggested actions in the order in which they are listed in the Action column until the problem is solved. v See the Hardware Maintenance Manual to determine which components are customer replaceable units (CRU) and which components are field replaceable units (FRU). v If an action step is preceded by “(Trained service technician only),” that step must be performed only by a Trained service technician. Symptom Action A USB device does not work. 1.
2. To view the EasyLED panel, slide the latch to the left on the front of the EasyLED drawer. This reveals the EasyLED panel. Lit LEDs on this panel indicate the type of error that has occurred. The following illustration shows the EasyLED panel: Note any LEDs that are lit, and then close the drawer. Look at the system service label on the top of the server, which gives an overview of internal components that correspond to the LEDs on the EasyLED panel.
EasyLED LEDs The following table describes the LEDs on the EasyLED panel and suggested actions to correct the detected problems. Note: Check the system-error log or IMM system event log for additional information before replacing a FRU. Table 13. EasyLED panel LEDs LED Description Action None, but the An error has occurred and Use the UEFI Setup Utility program to check the system error cannot be isolated. The system error log for information about the error. LED is lit.
Table 13. EasyLED panel LEDs (continued) LED Description Action OVER SPEC (Continued) The power supplies are using more power than their maximum rating. If the 12V channel C error LED is lit, complete the following steps: 1. Turn the server off and disconnect the power from the server. 2. Remove the SAS/SATA RAID riser card, DIMMs in connectors 1 through 8, and the microprocessor in socket 1. Note: The server will not power-on when the microprocessor in socket 1 is not installed in the server.
Table 13. EasyLED panel LEDs (continued) LED Description Action OVER SPEC (Continued) The power supplies are using more power than their maximum rating. If the 12V channel E error LED is lit, complete the following steps: 1. Turn the server off and disconnect the power from the server. 2. Remove the PCI riser card from PCI riser connector 2 and the microprocessor in socket 2. 3. Restart the server to see if the problem remains. 4.
Table 13. EasyLED panel LEDs (continued) LED Description Action PCI An error has occurred on a PCI bus or on the system board. An additional LED will be lit next to a failing PCI slot. 1. Check the LEDs on the PCI slots to identify the component that caused the error. 2. Check the system-error log for information about the error. 3.
Table 13. EasyLED panel LEDs (continued) LED Description Action CPU A microprocessor has failed. 1. Make sure that the failing microprocessor, which is indicated by a lit LED on the system board, is install correctly. 2. (Trained service technician only) Replace the microprocessor. DASD A hard disk drive error has 1. Check the LEDs on the hard disk drives and occurred. replace the hard disk drive with the lit LED. 2. Replace the hard disk drive backplane. RAID A RAID controller error has occurred.
The following illustration shows the locations of the power-supply LEDs. 1 AC LED (green) 2 DC LED (green) 3 Power supply error LED (amber) The following table describes the problems that are indicated by various combinations of the power-supply LEDs and the power-on LED on the operator information panel and suggested actions to correct the detected problems.
Power-supply LEDs AC DC Off Off Power-supply error LED Off Description Action No power to the server, or a problem with the ac power source. 1. Check the ac power to the server. 2. Make sure that the power cord is connected to a functioning power source. 3. Remove one power supply at a time. Off Off On No power to the server, or an internal power supply problem. v Make sure that the power cord is connected to a functioning power source. v Replace the power supply.
166 ThinkServer RD210 Types 3795, 3796, 3818, and 3819: Installation and User Guide
Appendix A. Getting help and technical assistance If you need help, service, or technical assistance or just want more information about Lenovo products, you will find a wide variety of sources available from Lenovo to assist you. This section contains information about where to go for additional information about Lenovo and Lenovo products, what to do if you experience a problem with your system, and whom to call for service, if it is necessary.
Calling for service During the warranty period, you can get help and information by telephone through the Customer Support Center. These services are available during the warranty period: v Problem determination - Trained personnel are available to assist you with determining a hardware problem and deciding what action is necessary to fix the problem. v Hardware repair - If the problem is caused by hardware under warranty, trained service personnel are available to provide the applicable level of service.
Service methods and procedures vary by country, and some services might not be available in all countries. International Warranty Service is delivered through the method of service (such as depot, carry-in, or on-site service) that is provided in the servicing country. Service centers in certain countries might not be able to service all models of a particular machine type. In some countries, fees and restrictions might apply at the time of service.
170 ThinkServer RD210 Types 3795, 3796, 3818, and 3819: Installation and User Guide
Appendix B. Notices Lenovo may not offer the products, services, or features discussed in this document in all countries. Consult your local Lenovo representative for information on the products and services currently available in your area. Any reference to a Lenovo product, program, or service is not intended to state or imply that only that Lenovo product, program, or service may be used.
estimated through extrapolation. Actual results may vary. Users of this document should verify the applicable data for their specific environment.
Maximum memory might require replacement of the standard memory with an optional memory module. Lenovo makes no representations or warranties with respect to non-Lenovo products. Support (if any) for the non-Lenovo products is provided by the third party, not Lenovo. Some software might differ from its retail version (if available) and might not include user manuals or all program functionality.
This appliance is labeled in accordance with European Directive 2002/96/EC concerning waste electrical and electronic equipment (WEEE). The Directive determines the framework for the return and recycling of used appliances as applicable throughout the European Union. This label is applied to various products to indicate that the product is not to be thrown away, but rather reclaimed upon end of life per this Directive.
Batteries or packaging for batteries are labeled in accordance with European Directive 2006/66/EC concerning batteries and accumulators and waste batteries and accumulators. The Directive determines the framework for the return and recycling of used batteries and accumulators as applicable throughout the European Union. This label is applied to various batteries to indicate that the battery is not to be thrown away, but rather reclaimed upon end of life per this Directive.
accordance with the instruction manual, may cause harmful interference to radio communications. Operation of this equipment in a residential area is likely to cause harmful interference, in which case the user will be required to correct the interference at his own expense. Properly shielded and grounded cables and connectors must be used in order to meet FCC emission limits.
German Class A compliance statement Deutschsprachiger EU Hinweis: Hinweis für Geräte der Klasse A EU-Richtlinie zur Elektromagnetischen Verträglichkeit Dieses Produkt entspricht den Schutzanforderungen der EU-Richtlinie 2004/108/EG (früher 89/336/EWG) zur Angleichung der Rechtsvorschriften über die elektromagnetische Verträglichkeit in den EU-Mitgliedsstaaten und hält die Grenzwerte der EN 55022 Klasse A ein.
Dieses Genehmigungsverfahren ist nach Paragraph 9 EMVG in Verbindung mit der entsprechenden Kostenverordnung (Amtsblatt 14/93) kostenpflichtig. Anmerkung: Um die Einhaltung des EMVG sicherzustellen sind die Geräte, wie in den Handbüchern angegeben, zu installieren und zu betreiben.
Taiwanese Class A warning statement Chinese Class A warning statement Korean Class A warning statement Appendix B.
180 ThinkServer RD210 Types 3795, 3796, 3818, and 3819: Installation and User Guide
Index A ac good LED 165 ac power LED 25 acoustical noise emissions 11 adapter 56 PCI Express bus 56 remote battery installing 106 removing 105 replacing 56 adapter, installation 55 administrator password 119 air baffle removing from microprocessor 2 assistance, getting 167 attention notices 2 availability 12 47 B backup firmware starting 131, 132 battery, replacing 84 bays 11 bezel removing 108 blue-screen capture feature overview 137 boot manager program using 122 bypassing an unknown password D 120 C
enclosure manager heartbeat LED 34 environment 11 error codes and messages UEFI 143 error logs 142 clearing 143 POST 142 viewing 142 error symptoms CD-ROM drive, DVD-ROM drive 145 general 145 hard disk drive 146 intermittent 146 keyboard, non-USB 147 memory 149 microprocessor 150 monitor 151 mouse, non-USB 147 optional devices 153 pointing device, non-USB 147 power 154 serial port 156 software 156 USB port 157 errors power supply LEDs 164 Ethernet 9 link status LED 26 systems-management connector 26 Etherne
K keyboard problems N 147 L LED ac power 25 dc power 25 Ethernet-link status 26 for CD-RW/DVD drive activity 16 for Ethernet activity 16 for hard disk drive activity 15 for hard disk drive status 15 integrated management module 34 power-on 16 rear 25 system information 16 system locator 16 system-error 16 rear 25 system-locator rear 26 LED, enclosure manager heartbeat 34 IMM heartbeat 34 LEDs front 15 on the power-supply 34 rear 25, 112 LEDs, system pulse 34 local area network (LAN) 8 LSI Configuration pr
problems (continued) memory 149 microprocessor 150 monitor 151 mouse 147, 148 optional devices 153 pointing device 148 power 154 serial port 156 software 156 UEFI 143 USB port 157 video 157 product recycling and disposal S 173 R rack release latches 16 RAID riser-card assembly 82 RAID array creating 124 RAID support 9 RAS features 12 recycling and disposal, product 173 redundant cooling 9 Redundant Ethernet capabilities 12 hot-swap power supplies 13 redundant array of independent disks (RAID) adapter 52
T temperature 11 thermal grease 75 TOE 11 tools, diagnostic 141 trademarks 172 turning off the server 36 integrated management module turning on the server 35 TÜV gloss statement 175 37 U Universal Serial Bus (USB) problems 157 unknown password, bypassing 120 updating server firmware 73 the server configuration 113 updating firmware 130 USB connector 15, 26 user password 120 See power-on password using EasyStartup 127 LSI Configuration program 123 the boot manager program 122 the remote presence feature 1
186 ThinkServer RD210 Types 3795, 3796, 3818, and 3819: Installation and User Guide
Part Number: 46U1926 Printed in USA (1P) P/N: 46U1926
