Machine type: 10115/6281 Lenovo IdeaCentre Q190 Series User Guide Version 1.0 2012.
Important Safety Information Before using this manual, it is important that you read and understand all of the related safety information for this product. Refer to the Safety and Warranty Guide that you received with this product for the latest safety information. Reading and understanding this safety information reduces the risk of personal injury or product damage. The interface and functions shown in this User Guide are provided for reference only and may differ from actual product appearance.
Contents Important Safety Information Using the Computer Hardware.................................................. 1 Front view...................................................................................................2 Rear view....................................................................................................3 Basic connector instructions.......................................................................4 Computer stand instruction............................................
Troubleshooting and Confirming Setup.................................. 21 Troubleshooting display problems.............................................................22 Troubleshooting audio problems................................................................23 Troubleshooting software problems...........................................................24 Troubleshooting problems with Hard Disks................................................25 Special considerations for troubleshooting Windows.........
Using the Computer Hardware This chapter contains the following topics: Introduction to the computer hardware Information on computer connections Note: The descriptions in this chapter might be different from what you see on your computer, depending on the computer model and configuration.
Front view Attention: Ensure that none of the air vents on the computer are blocked. Blocked air vents can lead to overheating problems. Eject button Power button Hard disk drive indicator Optical drive (selected models only) Memory card reader USB ports (2) Headphone connector Microphone connector Attention: Do not insert 3-inch discs into the optical drive.
Rear view S/P DIF port VGA connector USB ports (5) HDMI-out port Ethernet connector Power connector User Guide 3
Basic connector instructions Note: Your computer may not have all of the connectors described in this section. Connector Description Microphone Use this connector to attach a microphone to your computer when you want to record sound or if you use speech-recognition software. Headphone Use this connector to attach headphones to your computer when you want to listen to music or other sounds without disturbing anyone. USB connector Use this connector to attach a device that requires a USB connection.
Computer stand instruction 1 2 User Guide 5
Connecting your computer Connecting the power cord Connect the power cord to an electrical outlet. We recommend using a grounded connection or a surge protector.
Display connecting instructions when playing Blu-ray Discs Note: Only some models are equipped with Blu-ray optical drive. Check the connectors available on your computer and display and select an appropriate cable according to the table below. Other types of cables do not meet the requirements of the Blu-ray standard. You need to purchase the cable separately if the computer is not equipped with the corresponding cable. This table will help you to identify the connectors on your computer and display.
Connecting to the Internet To connect to the Internet, you’ll need a contract with an Internet Service Provider (ISP) and some hardware. IPSs and ISP offerings vary by country. Contact your ISP for offerings available in your country. Your computer is designed to support a wireless (selected models only) or wired network that connects your computer to other devices.
Setting the display resolution • Set the refresh rate of your TV or monitor to less than 60 Hz to avoid damage to your TV or monitor. • If no image is displayed on the TV or monitor after setting a new refresh rate, turn off your TV or monitor and wait for a moment before restarting. • When connecting to a TV, please select the TV’s appropriate input channel. • Lenovo recommends connecting the computer to a monitor using the VGA or HDMI video connector.
Wired keyboard (selected models only) LVT —— After entering Windows, press this key to launch the LVT (Lenovo Vantage Technology) program, Lenovo’s pre-loaded Home PC software. In addition to its own functions, the LVT program will allow you to start other Windows compatible software specially configured to run on this model of computer. Notes: • Some models are not equipped with the LVT program. • The LVT key on the keyboard is disabled in the models without the LVT program.
Using Windows 8 This chapter contains the following topics: Switching between the main Windows 8 interfaces The Charms Bar Shutting down the computer Switching between apps Closing an app Opening other system programs Windows Help and Support Attention: The Windows 8 operating system is provided by Microsoft Corporation. Please use it in accordance with the END USER LICENSE AGREEMENT (EULA) between you and Microsoft.
Switching between the main Windows 8 interfaces Windows 8 comes with two main user interfaces: the Start Screen and the Windows desktop. To switch from the Start Screen to the Windows desktop, do one of the following: • Select the Windows desktop tile on the Start Screen. • + D. Press the Windows key To switch from the desktop to the Start Screen, do one of the following: • Select Start from the Charms Bar.
Switching between apps Sometimes you want to get back to an app you were just using, or quickly switch through your recent apps. To switch between apps: Move the cursor to the top left corner, then click to bring in the next app. (If your computer is equipped with touch screen, swipe in from the left edge of the screen to bring in the next app.) Closing an app To close an app, do one of the following: • Move the cursor to the top left corner of the screen.
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Using the Rescue System This chapter contains the following topics: OneKey Recovery Driver and Application Installation Attention: Using OneKey Recovery will result in loss of data. • You can restore the C: drive of the computer to factory default settings or to the last system backup status using OneKey Recovery. If you do this, all of the existing data on drive C: will be lost, but the content and format of the other partitions of the hard disk drive will remain unchanged.
Note about the service partition: The files and relevant data used by the rescue system are saved in the service partition. Deleting this partition will make the rescue system unusable. For more detailed information, see the following instructions: From the Search charm, select Apps → Control Panel → Administrative Tools → Computer Management → Disk Management, you can see the service partition, which must not be deleted.
Driver and Application Installation The Driver and Application Installation function in the rescue system provides a way for the user to conveniently reinstall all of the Lenovo applications and drivers that were shipped with your Lenovo hardware. Method 1: Automatic Installation Repeatedly press and release the F2 key once turning on the computer until the Lenovo Rescue System opens, then select Drivers and Application Installation.
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Using the Software This chapter contains the following topic: Software instructions Note: The interface and functionality of these features will depend on which software was shipped with the computer model you purchased.
Lenovo Support The Lenovo Support program enables you to register your computer with Lenovo, download and view user manuals for your computer, get the warranty information of your computer, and explore help and support information. To open this program, do the following: Click the Lenovo Support icon from the Start Screen or Search Screen. The main functions of this program are listed below. (This program supports online upgrades.
Troubleshooting and Confirming Setup This chapter contains the following topic: Troubleshooting and Problem Resolution User Guide 21
Solving problems Follow these tips when you troubleshoot your computer: • If you added or removed a part before the problem started, review the installation procedures and ensure that the part is correctly installed. • If a peripheral device does not work, ensure that the device is properly connected. • If an error message appears on the screen, write down the exact message. This message may help support personnel diagnose and fix the problem(s).
Set the refresh rate of your TV or monitor to less than 60 Hz to avoid damage to your TV or monitor. If there is no image displayed on the TV or monitor after setting a new refresh rate, turn off your TV or monitor and wait for a moment before restarting. For TV, you may switch the input style to another and then switch it back to make your TV display normally. Problem: Ripple on screen. Troubleshooting and problem resolution: 1.
• Adjust the Windows volume control — select the speaker icon from the Settings Charm or click the arrow on taskbar to show the hidden icons in Windows desktop mode, then click the speaker icon. Ensure that the volume is turned up and that the sound is not muted. • Change audio device — from the Control Panel, select Hardware and Sound → Manage audio devices, a sound window will pop out, click the playback tab to choose the proper playback device.
Troubleshooting problems with Hard Disks Problem: The capacity of the hard disk, as indicated by the system, is less than the nominal capacity. Troubleshooting and problem resolution: For computers equipped with the OneKey Recovery feature, the system recovery feature needs to occupy some hard disk space. This may account for the apparent hard disk capacity deficit. Further Technical Explanation: The nominal capacity of the hard disk is expressed in the decimal system, 1000 bytes.
Windows Help and Support If you have a problem with the operating system, see the Windows Help and Support file. To open the Windows Help and Support file, do one of the following: • Select the Settings charm, then select Help. • Press Windows key + F1. You can read the Windows Help and Support file on your computer. You can also get online help and support by clicking on one of the two links listed under More to explore.
Performing Daily Maintenance Tasks Cleaning the computer components Because many of the computer components consist of sophisticated integrated circuit boards, it is very important to periodically clean the computer to prevent dust buildup. The cleaning supplies you need to clean the components include: a vacuum cleaner, a soft cotton cloth, pure water (preferably purified or distilled water) and cotton swabs. Attention: Before you clean your computer, disconnect the computer from the electrical outlet.
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Appendix. Declaration Thank you for using Lenovo products. Carefully read all documents shipped with your computer before you install and use the product for the first time. Lenovo is not responsible for any loss except when caused by installation and operations performed by Lenovo professional service personnel. You are responsible if you fail to operate the product according to instructions and requirements in the manuals included with your computer, or operate the product inappropriately.
Trademarks Lenovo and the Lenovo logo, IdeaCentre and IdeaCentre logo are trademarks of Lenovo in the United States, other countries, or both. Microsoft, Windows, and Windows Vista are trademarks of the Microsoft group of companies. Intel Inside is a trademark of Intel Corporation in the U.S. and/or other countries.
Energy Star Statement ENERGY STAR® is a joint program of the U.S. Environmental Protection Agency and the U.S. Department of Energy aimed at saving money and protecting the environment through energy efficient products and practices. Lenovo is proud to offer our customers products with an ENERGY STAR compliant designation. The following machine types have been designed and tested to conform to the ENERGY STAR program requirement for computers at the time of manufacture.
Enabling ErP compliance mode You can enable the energy-related products directive (ErP) compliance mode through the Power menu in the Setup Utility program. This mode reduces electricity consumption when your computer is in standby mode or turned off. To enable ErP compliance mode in the Setup Utility program, do the following: 1. Repeatedly press and release the F1 key when turning on the computer to start the Setup Utility program. 2.
