Title: C79FZMST CreationDate: 06/15/98 22:38:45 i
Title: C79FZMST CreationDate: 06/15/98 22:38:45 Note Before using this information and the product it supports, be sure to read the “Safety Information,” “Using Your Computer Comfortably and Safely,” and “Notices” sections of the User's Guide.
Title: C79FZMST CreationDate: 06/15/98 22:38:45 Contents About This Book . . . . . . . . . . . . . . . . . . . . . . . . . . . . Chapter 1. Updates and Corrections . . . Using the ThinkPad Configuration Program . Using the Online User's Guide . . . . . . . . Backing Up Your System . . . . . . . . . . . ConfigSafe . . . . . . . . . . . . . . . . . . ThinkPad Web Site or Bulletin Board . . . International Warranty Service Information Corrections . . . . . . . . . . . . . . . . . . Using a PC Card . . . .
Title: C79FZMST CreationDate: 06/15/98 22:38:45 About This Book This book provides updates and additions to the information in the User's Guide. For complete information about your ThinkPad 385XD computer, read the User's Guide (P/N 05L2143) with this book. Note Your ThinkPad computer does not include the following software, so references to it in the User's Guide do not apply to your computer: PC Card support software (CardWizard) TranXit Your ThinkPad computer supports only Windows 98.
Title: C79FZMST CreationDate: 06/15/98 22:38:45 Updates and Corrections This chapter updates and corrects the information in the User's Guide as follows: Using the ThinkPad Configuration program Using the Online User's Guide Backing up your system Using a PC Card Using power management Using Windows 98 Using the ThinkPad Configuration Program The ThinkPad Configuration program window and some features are updated.
Title: C79FZMST CreationDate: 06/15/98 22:38:45 Updates and Corrections You can also start ThinkPad Configuration as follows: To start the ThinkPad Configuration program for Windows 98, find the ThinkPad icon on the right side of the taskbar; then double-click on the icon. The following window appears: 1. Click on Start. 2. Move the cursor to Programs, ThinkPad; then click on ThinkPad Configuration.
Title: C79FZMST CreationDate: 06/15/98 22:38:45 Updates and Corrections Backing Up Your System This section provides additional information to the User's Guide for backing up your system. ConfigSafe ConfigSafe is an application program that periodically takes snapshots of your system files. If your computer does not operate properly after you install a new device driver or software, use ConfigSafe to restore the last working version of your system files.
Title: C79FZMST CreationDate: 06/15/98 22:38:45 Updates and Corrections Corrections Note the following corrections: The Recovery CD does support Windows 98. The Diskette Factory program does support Windows 98. Using a PC Card You can use a PC Card without PC Card support software (CardWizard). For details on how to use a PC Card, see the manual for Windows 98.
Title: C79FZMST CreationDate: 06/15/98 22:38:45 Updates and Corrections message when the computer resumes. To resume normal operation, press OK. Note: You can set the alarm action as follows: 1. Start the ThinkPad Configuration program. 2. Click on Power Management. 3. Click on the Alarm tab. 4. Put a check mark in the Low Battery Alarm check box, the Critical Low Battery Alarm check box, or both. 5. Set the percentage of the power level. 6. Click on the Alarm Action... button.
Title: C79FZMST CreationDate: 06/15/98 22:38:45 Updates and Corrections 6 IBM ThinkPad 385XD Guide for Windows 98
Title: C79FZMST CreationDate: 06/15/98 22:38:45 Solving Computer Problems Frequently Asked Questions This section addresses frequently asked questions. Read this section rather than the corresponding information in the User's Guide. Go to the page indicated in the following chart and do the specified action. Copyright IBM Corp.
Title: C79FZMST CreationDate: 06/15/98 22:38:45 Solving Computer Problems To solve the problems discussed in this section, you need to use the ThinkPad Configuration program. To start the ThinkPad Configuration program, find the ThinkPad icon on the taskbar; then double-click on the icon. The ThinkPad Configuration program window appears: You can also open the ThinkPad Configuration program as follows: 1. Click on Start. 2. Move the cursor on Programs and ThinkPad; then click on ThinkPad Configuration.
Title: C79FZMST CreationDate: 06/15/98 22:38:45 Solving Computer Problems 3 4 Click on the Infrared button. Click on Enable. A “Warning” might appear that the hardware resource is being used by another communication device. 5 Click on Disable Device. Another “Warning” window prompts you to restart your computer. 6 Click on OK. The computer restarts. Notes: 1. If you check your infrared port and it is already enabled, you can use it immediately without changing any settings. 2.
Title: C79FZMST CreationDate: 06/15/98 22:38:45 Solving Computer Problems 6 Click on OK. The computer restarts. Notes: 1. If you check your serial port and it is already enabled, you can use it immediately without changing any settings. 2. You can disable your computer's infrared port to free resources for another communication device, such as the serial port. After your serial port is enabled, you can use it as a communication port.
Title: C79FZMST CreationDate: 06/15/98 22:38:45 Solving Computer Problems Why do I not get the highest possible resolution out of my external monitor when I am using the LCD and external monitor at the same time? You can set any resolution for either the ThinkPad LCD or the external monitor. When you use both at the same time, the resolution of both is the same. If you set a higher resolution for the ThinkPad LCD, you can see only part of the screen at a time.
Title: C79FZMST CreationDate: 06/15/98 22:38:45 Solving Computer Problems How can I set up the external monitor if the Windows plug-and-play feature does not detect it? Do as follows: 1 Double-click on My Computer, Control Panel, and Display. The “Display Properties” window appears. 2 3 4 5 Click on the Settings tab. 6 If the option is checked and your monitor is still not recognized after you restart the computer, click on the Change... button. The “Update Device Driver Wizard” window appears.
Title: C79FZMST CreationDate: 06/15/98 22:38:45 Solving Computer Problems 3. Repeat these steps three times. Always use power management features such as power schemes, standby, and hibernation. How can I get ThinkPad device drivers for Windows 98? You can get the ThinkPad device drivers by using the Diskette Factory. “Using the Diskette Factory” section in Chapter 5 of the User's Guide. How to install the software Chapter 3 of this book.
Title: C79FZMST CreationDate: 06/15/98 22:38:45 Solving Computer Problems Troubleshooting Guide The following chart shows how to find or solve a problem. If a beep sounds, if a message appears, or if a function-related problem occurs: 1 Find your symptom from the table and try solving the problem. “Troubleshooting Charts” on page 15. —Or— The User's Guide. 2 If you can't solve the problem, run the test and make sure the hardware and the device drivers are OK.
Title: C79FZMST CreationDate: 06/15/98 22:38:45 Solving Computer Problems Troubleshooting Charts If your computer has an error, it typically displays a message or an error code, or a beep sounds when you power it on. See both the User's Guide and this book and go through the charts and look for your problem.
Title: C79FZMST CreationDate: 06/15/98 22:38:45 Solving Computer Problems Suspend or Hibernation Problems Problem Action The computer enters suspend mode automatically. The computer enters suspend mode automatically when the processor temperature reaches a certain level. This is not a defect. The computer enters suspend mode immediately after POST (the suspend lamp turns on). Make sure that: The battery pack is charged. The operating temperature is within the acceptable range.
Title: C79FZMST CreationDate: 06/15/98 22:38:45 Solving Computer Problems Problem Action The computer does not enter hibernation mode with the Fn+F12 key combination. Enable hibernation mode as follows: 1. Start the ThinkPad Configuration program. 2. Click on Power Management ( 3. Click on the Hibernation tab. 4. Click on Enable Hibernation. ). Note: If you have already created the hibernation file, this button is displayed in gray and you cannot click on it. 5. Click on Create Now. 6. Click on OK.
Title: C79FZMST CreationDate: 06/15/98 22:38:45 Solving Computer Problems PC Card Problems Problem Action Your PC Card modem does not work. Make sure that the infrared port is disabled and the modem is set up correctly. Make sure that the COM port you set for the modem with the ThinkPad Configuration program is the same in the following procedure and that there is no resource conflict. To set up the modem, do the following: 1. Click on Start and move the cursor to Settings and Control Panel. 2.
Title: C79FZMST CreationDate: 06/15/98 22:38:45 Solving Computer Problems A Printer Problem Problem Action The printer does not work. Make sure that: The parallel connector is enabled. 1. Start the ThinkPad Configuration program. 2. Click on Parallel Port ( ). 3. Select Enable. 4. Click on OK. The printer is turned on and ready to print. The printer signal cable is connected to the correct connector of your computer.
Title: C79FZMST CreationDate: 06/15/98 22:38:45 Solving Computer Problems Problem Action You cannot set a higher resolution than the present one on your external monitor. Make sure that: The ThinkPad display driver is installed correctly. 1. Start the ThinkPad Configuration program. 2. Click on LCD ( ). 3. Click on Properties... 4. Click on Advanced.... Make sure that the ThinkPad display driver is installed. If you are not sure that the ThinkPad display driver is installed correctly, reinstall it.
Title: C79FZMST CreationDate: 06/15/98 22:38:45 Solving Computer Problems Problem Action Wrong characters appear on the screen. Did you install the operating system or application program with the correct procedure? If you did, have the external monitor serviced. Port Replicator Problems Problem Action The computer hangs when you power on or resume operation. Make sure that: The AC Adapter is connected to the port replicator. The power-on indicator of the port replicator is on.
Title: C79FZMST CreationDate: 06/15/98 22:38:45 Solving Computer Problems Problem Action The PC Card installed in a port replicator is not recognized and the PC Card slots are unusable. Make sure that: The AC Adapter is connected to the port replicator. The power-on indicator of the port replicator is on. The computer is securely attached to the port replicator. This problem might happen when you reinstall Windows 98, or when you initialize the system with Easy-Setup.
Title: C79FZMST CreationDate: 06/15/98 22:38:45 Solving Computer Problems Other Option Problems Problem Action An IBM option that you just installed does not work. Make sure that: The option is designed for your computer. The option was installed according to the instructions supplied with it. Other installed options or cables are not loose. There is no I/O address or interrupt level (IRQ) DMA channel conflict.
Title: C79FZMST CreationDate: 06/15/98 22:38:45 Solving Computer Problems Software Problems Problem Action An application program does not run correctly. Check the following to make sure that the problem is not being caused by the application program: Your computer has the minimum required memory to run the application. Refer to the manuals supplied with the application. The application is designed to operate with your operating system. Other applications run correctly on your computer.
Title: C79FZMST CreationDate: 06/15/98 22:38:45 Reinstalling the Software for Windows 98 This chapter describes the reinstallation procedures for Windows 98 and its software for your computer if the original, preloaded operating system and device drivers have been deleted. Overall Procedure 1 Have the Windows 98 installation package at hand. 2 Back up your software and personal data files on the hard disk.
Title: C79FZMST CreationDate: 06/15/98 22:38:45 Reinstalling the Software for Windows 98 Reinstalling Microsoft Windows 98 You can reinstall Windows 98 by restoring the original preloaded image from the Recovery CD. Refer to the User's Guide for how to use the Recovery CD. Depending on the optional applications you install with Windows 98, your required disk space varies.
Title: C79FZMST CreationDate: 06/15/98 22:38:45 Reinstalling the Software for Windows 98 Reinstalling the ThinkPad Configuration Program for Windows 98 To reinstall the ThinkPad Configuration program for Windows 98: 1 Start Windows 98. 2 Insert the Utility Diskette for Windows 98 into the diskette drive. 3 Click on Start. 4 Click on Run.... 5 Type A:\SETUP and click on OK. Follow the instructions on the screen. After the reinstallation is finished, restart the system.
Title: C79FZMST CreationDate: 06/15/98 22:38:45 Reinstalling the Software for Windows 98 11 Insert the Video Features Diskette (NM2160) for Windows 95/98 into the diskette drive and click on Next. 12 When a message appears that Windows has found NeoMagic MagicMedia 128XD, click on the Next button. 13 Click on the Finish button. 14 Remove the Video Features Diskette (NM2160) for Windows 95/98 from the diskette drive, and click on Yes to reboot the computer. 15 Click on Start.
Title: C79FZMST CreationDate: 06/15/98 22:38:45 Reinstalling the Software for Windows 98 8 When the computer prompts you to install the manufacturer's diskette during the startup of Windows 98, reinsert the Audio Features Diskette for Windows 95/98 into the diskette drive. Follow the instructions on the screen. Note: The MIDI connector is available if your computer is attached to a port replicator (option).
