User guide

Chapter 4. Troubleshooting

 Lenovo OneKey Recovery system

Wherearetherecoverydiscs?

Yourcomputerdidnotcomewithrecoverydiscs.UsetheLenovoOneKey

Recoverysystemifyouneedtorestorethesystemtoitsfactory status.

What can I do if the back-up process fails?

Ifyoucanstartthebackupbutitfailsduringtheback‐upprocess,trythe

followingsteps:

Closeallopenprograms,andthenrestarttheback‐upprocess.

Checktoseeifthedestinationmediaisdamaged.Selectanotherpath

andthentryagain.

When do I need to restore the system to its factory status?

Usethisfeaturewhentheoperatingsystemfailstostartup.Ifthereis

criticaldataonthesystempartition,backitupbeforestartingrecovery.

 BIOS setup utility

What is the BIOS setup utility?

TheBIOSsetuputilityisROM‐basedsoftware.Itcommunicatesbasic

computerinformationandprov idesoptionsforsettingbootdevices,

security,hardwaremode,andotherpreferences.

How can I start the BIOS setup utility?

TostarttheBIOSsetuputility,dooneofthefollowing:

• Shutdownthecomputer.PresstheNovobuttonandthenselectBIOS

Setup.

• PressFn+F2atstart‐up.

How can I change the boot mode?

Therearetwobootmodes:UEFIandLegacySupport.Tochangetheboot

mode,starttheBIOSsetuputilityandsetbootmodetoUEFIorLegacy

Supportonthebootmenu.