ThinkCentre E93 Hardware Maintenance Manual Machine Types: 10AR and 10AQ
Note: Before using this information and the product it supports, be sure to read and understand Chapter 2 “Safety information” on page 3 and Appendix A “Notices” on page 175. Second Edition (November 2013) © Copyright Lenovo 2013. LIMITED AND RESTRICTED RIGHTS NOTICE: If data or software are delivered pursuant a General Services Administration “GSA” contract, use, reproduction, or disclosure is subject to restrictions set forth in Contract No. GS-35F-05925.
Contents Chapter 1. About this manual . . . . . . 1 Important safety information . . . . . . . . . . 1 Chapter 2. Safety information . . . . . . 3 General safety . . . . . . . . . . . . Electrical safety . . . . . . . . . . . Safety inspection guide . . . . . . . . Handling electrostatic discharge-sensitive devices . . . . . . . . . . . . . . Grounding requirements . . . . . . . . Safety notices (multi-lingual translations) . . . . . . . . . . . . . 3 3 5 . . . . . . . . . . . . 5 6 6 Chapter 3.
Locating connectors on the rear of your computer . . . . . . . . . . . . . Locating major FRUs and CRUs . . . . Looking up FRU information . . . . . Locating parts on the system board . . Locating internal drives . . . . . . . . . . . . . . . . . Chapter 9. Replacing FRUs (machine type: 10AR) . . . . . . . . . . . . . . Handling static-sensitive devices . . . . . Installing or replacing hardware . . . . . . Installing external options . . . . . . Removing the computer cover. . . . .
Chapter 1. About this manual This manual provides service and reference information for ThinkCentre® E computers listed on the front cover. This manual is intended only for trained service personnel who are familiar with Lenovo® computer products. Before servicing a Lenovo computer product, be sure to read “Important safety information” on page 1.
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Chapter 2. Safety information This chapter contains the safety information that you need to be familiar with before servicing a computer. General safety Follow these rules to ensure general safety: • Observe good housekeeping in the area of the machines during and after maintenance. • When lifting any heavy object: 1. Ensure you can stand safely without slipping. 2. Distribute the weight of the object equally between your feet. 3. Use a slow lifting force.
systems, networks, and modems before you open the computer covers, unless instructed otherwise in the installation and configuration procedures. Observe the following rules when working on electrical equipment. Important: Use only approved tools and test equipment. Some hand tools have handles covered with a soft material that does not insulate you when working with live electrical currents.
– Use caution; do not become a victim yourself. – Switch off power. – Send another person to get medical aid. Safety inspection guide The intent of this inspection guide is to assist you in identifying potentially unsafe conditions on these products. Each machine, as it was designed and built, had required safety items installed to protect users and service personnel from injury. This guide addresses only those items.
When handling ESD-sensitive parts: • Keep the parts in protective packages until they are inserted into the product. • Avoid contact with other people while handling the part. • Wear a grounded wrist strap against your skin to eliminate static on your body. • Prevent the part from touching your clothing. Most clothing is insulative and retains a charge even when you are wearing a wrist strap. • Use the black side of a grounded work mat to provide a static-free work surface.
• Do not connect or disconnect any cables or perform installation, maintenance, or reconfiguration of this product during an electrical storm. • Connect all power cords to a properly wired and grounded electrical outlet. • Connect to properly wired outlets any equipment that will be attached to this product. • When possible, use one hand only to connect or disconnect signal cables. • Never turn on any equipment when there is evidence of fire, water, or structural damage.
DANGER Some laser products contain an embedded Class 3A or Class 3B laser diode. Note the following: Laser radiation when open. Do not stare into the beam, do not view directly with optical instruments, and avoid direct exposure to the beam. ≥18 kg (37 lbs) ≥32 kg (70.5 lbs) ≥55 kg (121.2 lbs) CAUTION: Use safe practices when lifting. CAUTION: The power control button on the device and the power switch on the power supply do not turn off the electrical current supplied to the device.
Chapter 2.
≥18 kg (37 lbs) ≥32 kg (70.5 lbs) ≥55 kg (121.2 lbs) 2 1 PERIGO A corrente elétrica proveniente de cabos de alimentação, de telefone e de comunicações é perigosa.
Para evitar risco de choque elétrico: • Não conecte nem desconecte nenhum cabo ou execute instalação, manutenção ou reconfiguração deste produto durante uma tempestade com raios. • Conecte todos os cabos de alimentação a tomadas elétricas corretamente instaladas e aterradas. • Todo equipamento que for conectado a este produto deve ser conectado a tomadas corretamente instaladas. • Quando possível, utilize apenas uma das mãos para conectar ou desconectar cabos de sinal.
• A utilização de controles ou ajustes ou a execução de procedimentos diferentes dos especificados aqui pode resultar em exposição prejudicial à radiação. PERIGO Alguns produtos a laser contêm diodo de laser integrado da Classe 3A ou da Classe 3B. Observe o seguinte: Radiação a laser quando aberto. Não olhe diretamente para o feixe a olho nu ou com instrumentos ópticos e evite exposição direta ao feixe. ≥18 kg (37 lbs) ≥32 kg (70.5 lbs) ≥55 kg (121.
Chapter 2.
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2 1 Chapter 2.
DANGER Le courant électrique provenant de l'alimentation, du téléphone et des câbles de transmission peut présenter un danger. Pour éviter tout risque de choc électrique : • Ne manipulez aucun câble et n'effectuez aucune opération d'installation, d'entretien ou de reconfiguration de ce produit au cours d'un orage. • Branchez tous les cordons d'alimentation sur un socle de prise de courant correctement câblé et mis à la terre.
ATTENTION: Si des produits à laser (tels que des unités de CD-ROM, de DVD-ROM, des unités à fibres optiques, ou des émetteurs) sont installés, prenez connaissance des informations suivantes : • Ne retirez pas le carter. En ouvrant l'unité de CD-ROM ou de DVD-ROM, vous vous exposez au rayonnement dangereux du laser. Aucune pièce de l'unité n'est réparable.
2 1 VORSICHT An Netz-, Telefon- und Datenleitungen können gefährliche Spannungen anliegen. Aus Sicherheitsgründen: • Bei Gewitter an diesem Gerät keine Kabel anschließen oder lösen. Ferner keine Installations-, Wartungs- oder Rekonfigurationsarbeiten durchführen. • Gerät nur an eine Schutzkontaktsteckdose mit ordnungsgemäß geerdetem Schutzkontakt anschließen. • Alle angeschlossenen Geräte ebenfalls an Schutzkontaktsteckdosen mit ordnungsgemäß geerdetem Schutzkontakt anschließen.
• über 100 C erhitzen. • reparieren oder zerlegen. Die örtlichen Bestimmungen für die Entsorgung von Sondermüll beachten. ACHTUNG: Bei der Installation von Lasergeräten (wie CD-ROM-Laufwerken, DVD- aufwerken, Einheiten mit Lichtwellenleitertechnik oder Sendern) Folgendes beachten: • Die Abdeckungen nicht entfernen. Durch Entfernen der Abdeckungen des Lasergeräts können gefährliche Laserstrahlungen freigesetzt werden. Das Gerät enthält keine zu wartenden Teile.
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2 1 Chapter 2.
PERICOLO La corrente elettrica proveniente dai cavi di alimentazione, del telefono e di comunicazione può essere pericolosa. Per evitare il rischio di scosse elettriche: • Non collegare o scollegare qualsiasi cavo oppure effettuare l'installazione, la manutenzione o la riconfigurazione del prodotto durante un temporale. • Collegare tutti i fili elettrici a una presa di alimentazione correttamente cablata e dotata di messa a terra.
ATTENZIONE: Quando vengono installati prodotti laser (quali CD-ROM, unità DVD-ROM, unità a fibre ottiche o trasmittenti), tener presente quanto segue: • Non rimuovere gli sportelli. L'apertura di un'unità laser può determinare l'esposizione a radiazioni laser pericolose. All'interno dell'unità non vi sono parti su cui effettuare l'assistenza tecnica. • L'utilizzo di controlli, regolazioni o l'esecuzione di procedure non descritti nel presente manuale possono provocare l'esposizione a radiazioni pericolose.
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2 1 PELIGRO La corriente eléctrica procedente de cables de alimentación, teléfonos y cables de comunicación puede ser peligrosa. Para evitar el riesgo de descarga eléctrica: • No conecte ni desconecte los cables ni realice ninguna tarea de instalación, mantenimiento o reconfiguración de este producto durante una tormenta eléctrica. • Conecte todos los cables de alimentación a tomas de corriente debidamente cableadas y conectadas a tierra.
• No encienda nunca un equipo cuando hay señales de fuego, agua o daños estructurales. • Desconecte los cables de alimentación, los sistemas de telecomunicaciones, las redes y los módems conectados antes de abrir las cubiertas de los dispositivos, a menos que se indique lo contrario en los procedimientos de instalación y configuración. • Conecte y desconecte los cables, como se describe en la tabla siguiente, cuando instale, mueva o abra las cubiertas de este producto o de los dispositivos conectados.
Algunos productos láser tienen incorporado un diodo láser de clase 3A o clase 3B. Tenga en cuenta lo siguiente: Cuando se abre, queda expuesto a radiación láser. No mire directamente al rayo láser, ni siquiera con instrumentos ópticos, y evite exponerse directamente al rayo láser. ≥18 kg ≥32 kg ≥55 kg PRECAUCIÓN: Adopte procedimientos seguros al levantar el equipo.
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Chapter 3. General information This chapter provides general information that applies to all machine types supported by this publication. Specifications This section lists the physical specifications for your computer. For machine type: 10AR Dimensions Width: 160 mm (6.30 inches) Height: 396.5 mm (15.61 inches) Depth: 390 mm (15.35 inches) Weight Maximum configuration as shipped: 7.3 kg (16.
For machine type: 10AQ Dimensions Width: 100.7 mm (3.96 inches) Height: 335.5 mm (13.20 inches) Depth: 382 mm (15.04 inches) Weight Maximum configuration as shipped: 6.7 kg (14.8 lb) Environment • Air temperature: Operating: 10°C to 35°C (50°F to 95°F) Storage: -40°C to 60°C (-40°F to 140°F) in original shipping package Storage: -10°C to 60°C (14°F to 140°F) without package • Humidity: Operating: 20% to 80% (non-condensing) Storage: 20% to 90% (non-condensing) • Altitude: Operating: -15.
program icon. Then, follow the instructions on the screen. When the installation process completes, the program icon will be activated. Table 1.
Accessing Lenovo programs on the Windows 8 or Windows 8.1 operating system If your computer is preinstalled with the Windows 8 or Windows 8.1 operating system, you can access Lenovo programs by doing one of the following: • On the Windows 8 operating system, press the Windows key to go to the Start screen. Click a Lenovo program to launch it. If you cannot find the program you need, move the pointer to the bottom-right corner of the screen to display the charms.
Chapter 4. General checkout Attention The drives in the computer you are servicing might have been rearranged or the drive startup sequence changed. Be extremely careful during write operations such as copying, saving, or formatting. Data or programs can be overwritten if you select an incorrect drive. General error messages appear if a problem or conflict is found by an application program, the operating system, or both.
– Has this configuration ever worked? – If it has been working, what changes were made prior to it failing? – Is this the original reported failure? • Diagnostics version – Type and version level • Hardware configuration – Print (print screen) configuration currently in use – BIOS level • Operating system software – Type and version level Notes: To eliminate confusion, identical systems are considered identical only if they: 1. Are the exact machine type and models 2. Have the same BIOS level 3.
Chapter 5. Troubleshooting and diagnostics This chapter provides information about diagnosing and troubleshooting computer problems. If your computer problem is not described here, see “Lenovo Support Web site” on page 32 for additional troubleshooting resources. Basic troubleshooting The following table provides information to help you troubleshoot your computer problems. Note: If you cannot correct the problem, have the computer serviced.
Symptom Action The operating system does not start. Verify that: The computer beeps multiple times before the operating system starts. Verify that no keys are stuck. • The startup sequence includes the device where the operating system resides. Usually, the operating system is on the hard disk drive. For more information, see “Selecting a startup device” on page 58. Accessing Control Panel on the Windows 8 or Windows 8.
• For Windows 8 or Windows 8.1: Open Control Panel, and then click System and Security ➙ System ➙ System Protection ➙ System Restore. If this does not correct the problem, continue with the next step. 6. Run the diagnostic program. See “Lenovo Solution Center” on page 54 for more information. • If the diagnostic program detects a hardware failure, contact the Lenovo Customer Support Center. See “Lenovo Support Web site” on page 32 for more information.
• “An audio disc or AutoPlay-enabled disc does not automatically play when it is inserted into a drive” on page 38 • “Sound comes from one external speaker only” on page 38 • “No audio in DOS applications or games” on page 39 No audio in Windows Symptom: No audio in Windows Actions: • If you are using powered external speakers that have an On/Off control, verify that the On/Off control is set to the On position and the speaker power cable is connected to a properly grounded, functional ac electrical o
If these actions do not correct the problem, you might have a failing speaker. Have the speaker serviced. If you need technical assistance, see “Lenovo Support Web site” on page 32. No audio in DOS applications or games Symptom: No audio in DOS applications or games Actions: • Ensure that the DOS application or game is configured to use SoundBlaster Pro or SoundBlaster emulation. Refer to the documentation that comes with the application or game for instructions on setting sound-card settings.
Unable to use a startable (bootable) recovery medium, such as the Product Recovery CD, to start your computer Symptom: Unable to use a startable (bootable) recovery medium, such as the Product Recovery CD, to start your computer. Action: Ensure that the CD or DVD drive is in the startup sequence before the hard disk drive. Refer to your “Selecting or changing the startup device sequence” on page 58 for information on viewing and changing the startup sequence.
• Ensure that the disc surface is clean and not scratched. • Check all cable connections to and from the speakers. • Use the DVD menu for the video to select a different audio track. If these actions do not correct the problem, run the Lenovo Solution Center program. If you need technical assistance, see “Lenovo Support Web site” on page 32. Playback is very slow or choppy Symptom: Playback is very slow or choppy. Actions: • Disable any background programs, such as AntiVirus or Desktop Themes.
Some or all hard disk drives missing from the Setup Utility program Symptom: Some or all hard disk drives missing from the Setup Utility program Actions: • Ensure that all hard disk drive signal cables and power cables are connected correctly. • Ensure that your computer is configured correctly to support the hard disk drives. – If your computer is installed with five SATA hard disk drives, ensure that the SATA hard disk drive enablement module (one to five hard disk drives) is installed.
To open the Enhanced Performance Customization Keyboard program, do one of the following: – On the Windows 7 operating system, do the following: 1. Click Start ➙ Control Panel. 2. Click Hardware and Sound. 3. Click Devices and Printers. 4. Double-click USB Enhanced Performance Keyboard. The USB Enhanced Performance Keyboard Customization program starts. – On the Windows 8 or Windows 8.1 operating system, do the following: 1. Open Control Panel. 2. Click Hardware and Sound. 3. Click Devices and Printers. 4.
5. Reconnect the mouse cable to the computer. 6. Turn your computer back on. The pointer on the screen does not move smoothly with the mouse Symptom: The pointer on the screen does not move smoothly with the mouse. Action: Erratic movement of the mouse pointer is generally caused by a buildup of dirt, oils, and other contaminants on the ball inside the mouse. Clean the mouse. See “Optical mouse” on page 43 for instructions.
Wrong characters appear on the screen Symptom: Wrong characters appear on the screen. Action: Have the computer serviced. For details, see “Lenovo Support Web site” on page 32. The monitor works when you turn on the computer, but goes blank after some period of computer inactivity Symptom: The monitor works when you turn on the computer, but goes blank after some period of computer inactivity. Action: The computer is probably set for energy savings with the power-management feature.
On the Windows 8 or Windows 8.1 operating system, open Control Panel and click Hardware and Sound ➙ Adjust screen resolution ➙ Advanced Settings. Then click the Monitor tab and select a new refresh rate. • See your operating system documentation or help for further information on monitor settings. If these actions do not correct the problem, your monitor might need service. See “Lenovo Support Web site” on page 32 for details. The image is discolored Symptom: The image is discolored.
• The cable is installed properly. • You are using the correct device driver. On the Windows 7 operating system, do the following: 1. Click Start ➙ Control Panel. 2. Click Hardware and Sound. 3. Click Device Manager. If you are prompted for an administrator password or confirmation, type the password or provide confirmation. 4. If an exclamation mark is displayed next to an adapter name under Network adapters, you might not be using the correct driver or the driver is not enabled.
If your computer is a Gigabit Ethernet model, it cannot connect to the network at 1000 Mbps. Instead, it connects at 100 Mbps Symptom: If your computer is a Gigabit Ethernet model, it cannot connect to the network at 1000 Mbps. Instead, it connects at 100 Mbps. Actions: • Try another cable. • Ensure that the link partner is set to auto-negotiate. • Ensure that the switch is 802.3ab-compliant (gigabit over copper).
• “An option that previously worked does not work now” on page 49 An option that was just installed does not work Symptom: An option that was just installed does not work. Action: Verify that: • The option is designed for your computer. • You followed the installation instructions supplied with the option and the installation instructions provided with your computer, and all option files (such as device drivers, if required) are installed correctly.
2. Right-click your C drive entry and then click Properties. The amount of free disk space is displayed. To check the amount of free space on the Windows 8 operating system, do the following: 1. Open File Explorer and click Computer. 2. Right-click your C drive entry and then click Properties. The amount of free disk space is displayed. To check the amount of free space on the Windows 8.1 operating system, do the following: 1. Open File Explorer. 2. Right-click your C drive entry and then click Properties.
1. Close any programs that are currently running and close any open windows. 2. Click Start ➙ Computer. 3. Right-click your C drive entry and then click Properties. 4. Click the Tools tab. 5. Click Defragment Now, then click Continue. 6. Click Defragment Now again to start a disk-defragmentation process. On the Windows 8 or Windows 8.1 operating system, do the following: 1. Close any programs that are currently running and close any open windows. 2. On Windows 8, open File Explorer and click Computer.
Actions: • Ensure that the serial cable is securely connected to the serial port on the computer and to the serial device. If the serial device has its own power cord, ensure that it is attached to a properly grounded electrical outlet. • If the serial device has its own On/Off switch, ensure that it is in the On position. • If the serial device has an Online switch, ensure that it is in the Online position. • If the serial device is a printer, ensure that paper is loaded correctly.
• Check with your software manufacturer to see if any updates are available. Many software manufacturers make updates available from the World Wide Web. • If the software program used to work correctly, but does not work correctly now, do the following: – On the Windows 7 operating system, click Start ➙ Control Panel ➙ System and Security ➙ System ➙ System Protection ➙ System Restore. Then, follow the instructions on the screen. – On the Windows 8 or Windows 8.
Lenovo Solution Center The Lenovo Solution Center program enables you to troubleshoot and resolve computer problems. It combines diagnostic tests, system information collection, security status, and support information, along with hints and tips for maximum system performance. Notes: • The Lenovo Solution Center program can be downloaded from http://www.lenovo.com/diags. • If you are using a Windows operating system other than Windows 7, Windows 8, or Windows 8.1, go to http://www.lenovo.
Chapter 6. Using the Setup Utility program The Setup Utility program is used to view and change the configuration settings of your computer, regardless of which operating system you are using. However, the operating system settings might override any similar settings in the Setup Utility program. Starting the Setup Utility program To start the Setup Utility program, do the following: 1. Ensure that your computer is turned off. 2. Repeatedly press and release the F1 key when turning on the computer.
• Administrator Password • Hard Disk Password You do not have to set any passwords to use your computer. However, using passwords improves computing security. If you decide to set any passwords, read the following sections. Password considerations A password can be any combination of up to 64 alphabetic and numeric characters. For security reasons, it is recommended to use a strong password that cannot be easily compromised.
2. From the Setup Utility program main menu, select Security. 3. Depending on the password type, select Set Power-On Password, Set Administrator Password, or Hard Disk Password. 4. Follow the instructions on the right side of the screen to set, change, or delete a password. Note: A password can be any combination of up to 64 alphabetic and numeric characters. For more information, see “Password considerations” on page 56.
Selecting a startup device If your computer does not start up from a device such as the disc or hard disk drive as expected, do one of the following to select the startup device you want. Selecting a temporary startup device Use this procedure to select a temporary startup device. Note: Not all discs and hard disk drives are bootable. 1. Turn off your computer. 2. Repeatedly press and release the F12 key when turning on the computer. When the Please select boot device window displays, release the F12 key.
1. Start the Setup Utility program. 2. From the Setup Utility program main menu, select Power ➙ Automatic Power On, and press Enter. 3. Select Wake Up on Alarm and press Enter. Then follow the instructions on the screen. 4. Press F10 to save changes and exit the Setup Utility program. Press Enter when prompted to confirm the exit. • Enabling the after power loss feature The after power loss feature enables your computer to wake up when the power supply resumes after a sudden loss of electricity.
1. Start the Setup Utility program. See “Starting the Setup Utility program” on page 55. 2. From the Setup Utility program main menu, select Power. 3. Select Intelligent Cooling Engine (ICE). The Intelligent Cooling Engine (ICE) window is displayed. 4. Select ICE Thermal Alert. The ICE Thermal Alert window is displayed. 5. Select Enabled or Disabled as desired. 6. Press F10 to save changes and exit the Setup Utility program. See “Exiting the Setup Utility program” on page 60.
Chapter 7. Symptom-to-FRU Index The Symptom-to-FRU index lists error symptoms and possible causes. The most likely cause is listed first. Always begin with the Chapter 4 “General checkout” on page 33. You can use this index to help you decide which FRUs are needed when servicing a computer. If you are unable to correct the problem using this index, go to “Undetermined problems” on page 65. Notes: 1. If you have both an error message and an incorrect audio response, diagnose the error message first. 2.
The following tables describes beep symptoms. Beep Symptom FRU/Action 2 short beeps CMOS setting error Perform the following actions in order. 1. Start the Setup Utility program and press F10 to Save and exit. See Chapter 6 “Using the Setup Utility program” on page 55. 2. Start the Setup Utility program and press F9 to load defaults and then press F10 to Save and exit. 3. Perform a Boot-block recovery. See “Recovering from a POST/BIOS update failure” on page 173.
POST Error code 1762 POST Error message SATA device configuration change has occurred Description/Action This error message is displayed when a hard disk drive or optical drive change has been made. Press F1 to enter the Setup Utility program. Then press F10 to save and exit the Setup Utility program. 1820 More than one external fingerprint reader is attached. Power off and remove all but the reader that you set up within your main operating system.
Miscellaneous error conditions Message/Symptom FRU/Action Changing display colors Display/Monitor Computer will not power-off. See “Hard disk drive boot error” on page 61. 1. Power Switch 2. System Board 3. Riser card, if installed Computer will not RPL from server 1. Ensure that network is in startup sequence as first device or first device after diskette 2. Ensure that network adapter is enabled for RPL 3.
Message/Symptom Non-system disk or disk error-type message with a known-good diagnostic diskette. FRU/Action 1. Diskette Drive 2. System Board 3. Diskette Drive Cable Other display symptoms not listed above (including blank or illegible display) 1. Display Power-on indicator or hard disk drive in-use light not on, but computer works correctly 1. Power switch/LED assembly Printer problems 1. Printer 2. System Board 2. System Board 2.
d. Extended video memory e. External Cache f. External Cache RAM g. Hard disk drive h. Diskette drive 3. Turn on the power and the computer to re-test the system. 4. Repeat steps 1 through 3 until you find the failing device or adapter cards. If all devices and adapter cards have been removed, and the problem continues, replace the system board. See “Replacing the system board” on page 110 or “Replacing the system board” on page 158.
Chapter 8. Locations This chapter introduces the locations of the computer hardware components. For machine type: 10AR Locating connectors, controls, and indicators on the front of your computer Figure 1 “Front connector, control, and indicator locations” on page 67 shows the locations of the connectors, controls, and indicators on the front of your computer. Figure 1. Front connector, control, and indicator locations 1 Hard disk drive activity indicator 6 USB 3.
Locating connectors on the rear of your computer Figure 2 “Rear connector locations” on page 68 shows the locations of the connectors on the rear of your computer. Some connectors on the rear of your computer are color-coded to help you determine where to connect the cables on your computer. HDMI ® 5 6 7 8 HDMI ® 5 6 7 8 3 4 3 4 Figure 2.
Connector Description Audio line-in connector Used to receive audio signals from an external audio device, such as a stereo system. When you attach an external audio device, a cable is connected between the audio line-out connector of the device and the audio line-in connector of the computer.
Locating major FRUs and CRUs “Locating major FRUs and CRUs” on page 70 shows the locations of the various components in your computer. To remove the computer cover, see “Removing the computer cover” on page 85.
Figure 3. Locating major FRUs and CRUs The following table lists the major FRUs shown in “Locating major FRUs and CRUs” on page 70 and identifies which FRUs also are self-service CRUs or optional-service CRUs. Chapter 8.
Notes: • Self-service CRUs: These CRUs unplug or are secured by no more than two screws. Examples of these types of CRUs include the keyboard, the mouse, any USB device, and the power cord. Other self-service CRUs depending on product design might include memory modules, adapter cards, hard disk drives, and optical drives. • Optional-service CRUs: These CRUs are isolated parts within the computer and are concealed by an access panel that is typically secured by more than two screws.
Locating parts on the system board Figure 4 “Locations of the parts and connectors on the system board” on page 73 shows the locations of the parts and connectors on the system board. Figure 4. Locations of the parts and connectors on the system board 1 4-pin power connector 16 Front panel connector (for connecting LED indicators and power switch) 2 Microprocessor 17 Front USB 2.0 connector (for connecting additional USB 2.
14 SATA 3.0 connectors 29 PS/2 keyboard and mouse connector 15 Power fan connector Locating internal drives Internal drives are devices that your computer uses to read and store data. You can add drives to your computer to increase storage capacity and enable your computer to read other types of media. Internal drives are installed in bays. In this manual, the bays are referred to as bay 1, bay 2, and so on.
For machine type: 10AQ Locating connectors, controls, and indicators on the front of your computer “Locating connectors, controls, and indicators on the front of your computer” on page 75 shows the locations of the connectors, controls, and indicators on the front of your computer. Figure 6. Front connector, control, and indicator locations 1 Optical drive eject/close button 6 Microphone connector 2 Power switch 7 Headphone connector 3 Hard disk drive activity indicator 8 USB 3.
Locating connectors on the rear of your computer “Locating connectors on the rear of your computer” on page 76 shows the locations of the connectors on the rear of your computer. Some connectors on the rear of your computer are color-coded to help you determine where to connect the cables on your computer. HDMI HDMI ® ® 5 6 7 8 5 6 7 8 3 4 3 4 Figure 7.
Connector Description Audio line-in connector Used to receive audio signals from an external audio device, such as a stereo system. When you attach an external audio device, a cable is connected between the audio line-out connector of the device and the audio line-in connector of the computer.
Locating major FRUs and CRUs “Locating major FRUs and CRUs” on page 78 shows the locations of the major FRUs and CRUs in the computer. To remove the computer cover, see “Removing the computer cover” on page 126. Figure 8.
The following table lists the major FRUs shown in “Locating major FRUs and CRUs” on page 78 and identifies which FRUs also are self-service CRUs or optional-service CRUs. Notes: • Self-service CRUs: These CRUs unplug or are secured by no more than two screws. Examples of these types of CRUs include the keyboard, the mouse, any USB device, and the power cord. Other self-service CRUs depending on product design might include memory modules, adapter cards, hard disk drives, and optical drives.
Locating parts on the system board “Locating parts on the system board” on page 80 shows the locations of the parts and connectors on the system board. Figure 9. Locations of the parts and connectors on the system board 1 4-pin power connector 16 Front panel connector (for connecting LED indicators and power switch) 2 Microprocessor 17 Front USB 2.0 connector (for connecting additional USB 2.
14 SATA 3.0 connectors 29 PS/2 keyboard and mouse connector 15 Power fan connector Locating internal drives Internal drives are devices that your computer uses to read and store data. You can add drives to your computer to increase storage capacity and enable your computer to read other types of media. Internal drives are installed in bays. In this manual, the bays are referred to as bay 1, bay 2, and so on.
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Chapter 9. Replacing FRUs (machine type: 10AR) Important Before you replace any FRU, read Chapter 2 “Safety information” on page 3. These precautions and guidelines will help you work safely. FRU replacements are to be done by trained service technicians only. This chapter provides instructions about removing or replacing major FRUs. Not all FRUs are documented.
When installing an external option, see “Locating connectors, controls, and indicators on the front of your computer” on page 75 and “Locating connectors on the rear of your computer” on page 76 to identify the required connector. Then, use the instructions that come with the option to help you make the connection and install any software or device drivers that are required for the option.
Removing the computer cover This section provides instructions on how to remove the computer cover. CAUTION: Turn off the computer and wait three to five minutes to let the computer cool before removing the system stand hinge cover. Attention: Do not open your computer or attempt any repair before reading and understanding the “Important safety information” in the Safety, Warranty, and Setup Guide that came with your computer. To obtain a copy of the Safety, Warranty, and Setup Guide, go to: http://www.
Removing and reinstalling the front bezel Attention: Do not open your computer or attempt any repair before reading and understanding the “Important safety information” in the Safety, Warranty, and Setup Guide that came with your computer. To obtain a copy of the Safety, Warranty, and Setup Guide, go to: http://www.lenovo.com/support This section provides instructions on how to remove and reinstall the front bezel. To remove and reinstall the front bezel, do the following: 1.
4. To reinstall the front bezel, align the three plastic tabs on the right side of the front bezel with the corresponding holes in the chassis, then pivot the front bezel inwards until it snaps into position on the left side. Figure 13. Reinstalling the front bezel What to do next: • To work with another piece of hardware, go to the appropriate section. • To complete the installation or replacement, go to “Completing the parts replacement” on page 122.
5. Remove the four screws that secure the hard disk drive. Then, slide the hard disk drive out of the chassis. Figure 14.
6. Slide the new hard disk drive into the hard disk drive bay and align the screw holes in the new hard disk drive with the corresponding holes in the drive bay. Then, install the four screws to secure the new hard disk drive in place. Figure 15. Installing the hard disk drive 7. Connect one end of the signal cable to the rear of the new hard disk drive and the other end to an available SATA connector on the system board. See “Locating parts on the system board” on page 73.
1. Remove the four screws that secure the solid-state drive to the storage converter. Then, remove the drive from the converter as shown. Figure 16. Removing the solid-state drive from the storage converter 2. Take the new solid-state drive out of the static-protective package. 3. Position the solid-state drive into the storage converter so that the holes in the drive are aligned with the corresponding holes in the converter. Then, install the four screws to secure the solid-state drive to the converter.
Replacing the optical drive Attention: Do not open your computer or attempt any repair before reading and understanding the “Important safety information” in the Safety, Warranty, and Setup Guide that came with your computer. To obtain a copy of the Safety, Warranty, and Setup Guide, go to: http://www.lenovo.com/support This section provides instructions on how to replace the optical drive. Note: The optical drive is only available in some models. To replace an optical drive, do the following: 1.
6. Slide the new optical drive into the drive bay from the front and align the screw holes in the new optical drive with the corresponding holes in the drive bay. Then, install the three screws to secure the new optical drive in place. Figure 19. Installing the optical drive 7. Connect one end of the signal cable to the rear of the new optical drive and the other end to an available SATA connector on the system board. See “Replacing the system board” on page 110.
4. Note the cable routing of the installed slim card reader and disconnect the cable of the slim card reader from the system board. 5. Remove the screw that secures the slim card reader bracket and then remove the bracket from the chassis. Figure 20. Removing the slim card reader bracket 6. Remove the two screws that secure the card reader to the bracket. Then, slide the card reader as shown to remove it from the bracket. Note: Touch only the edges of the card reader. Do not touch the circuit board of it.
Figure 22. Installing the new slim card reader into the bracket 9. Route the cable of the new card reader through the corresponding hole for the card reader bracket in the front of the chassis. 10. Install the bracket into the chassis so that the hole in the bracket is aligned with the corresponding hole in the chassis. Then, Install the screw to secure the card reader bracket to the chassis. Figure 23. Installing the slim card reader bracket 11.
Replacing the front audio and USB assembly Attention: Do not open your computer or attempt any repair before reading and understanding the “Important safety information” in the Safety, Warranty, and Setup Guide that came with your computer. To obtain a copy of the Safety, Warranty, and Setup Guide, go to: http://www.lenovo.com/support This section provides instructions on how to replace the front audio and USB assembly. To replace the front audio and USB assembly, do the following: 1.
What to do next: • To work with another piece of hardware, go to the appropriate section. • To complete the installation or replacement, go to “Completing the parts replacement” on page 122. Replacing the power supply assembly CAUTION: Hazardous moving parts. Keep fingers and other body parts away. CAUTION: Never remove the cover on a power supply or any part that has the following label attached. Hazardous voltage, current, and energy levels are present inside any component that has this label attached.
4. Lay the computer on its side and remove the four screws at the rear of the chassis that secure the power supply assembly. Figure 25. Removing the screws for the power supply assembly 5. Slide the power supply assembly to the front of the computer and pivot it downwards to disengage it from the chassis. Then, lift the power supply assembly out of the chassis. Figure 26. Removing the power supply assembly 6. Make sure that the new power supply assembly is the correct replacement. 7.
10. Secure the power supply assembly cables with the cable clips and ties in the chassis. What to do next: • To work with another piece of hardware, go to the appropriate section. • To complete the installation or replacement, go to “Completing the parts replacement” on page 122. Replacing the system fan Attention: Do not open your computer or attempt any repair before reading and understanding the “Important safety information” in the Safety, Warranty, and Setup Guide that came with your computer.
6. Install the new system fan by aligning the new rubber mounts with the corresponding holes in the chassis and push the rubber mounts through the holes. 7. Pull on the tips of the rubber mounts until the new system fan is secured in place. Figure 28. Installing the system fan 8. Connect the new system fan cable to the system fan connector on the system board. See “Locating parts on the system board” on page 73. What to do next: • To work with another piece of hardware, go to the appropriate section.
To replace the heat sink and fan assembly, do the following: 1. Remove all media from the drives and turn off all attached devices and the computer. Then, disconnect all power cords from electrical outlets and disconnect all cables that are connected to the computer. 2. Remove the computer cover. See “Removing the computer cover” on page 85. 3. Lay the computer on its side for easier access to the system board. 4. Locate the heat sink and fan assembly. See “Locating major FRUs and CRUs” on page 70. 5.
9. Follow the following sequence to install the four screws to secure the new heat sink and fan assembly. Do not over-tighten the screws. a. Partially tighten screw 1 , then fully tighten screw 2 , and then fully tighten screw 1 . b. Partially tighten screw 3 , then fully tighten screw 4 , and then fully tighten screw 3 . 10. Connect the new heat sink and fan assembly cable to the microprocessor fan connector on the system board. See “Locating parts on the system board” on page 73.
6. Lift the small handle 1 and open the retainer 2 to access the microprocessor 3 . Figure 30. Accessing the microprocessor 7. Lift the microprocessor straight up and out of the microprocessor socket. Figure 31. Removing the microprocessor Notes: a. Your microprocessor and socket might look different from the one illustrated.
b. Note the orientation of the microprocessor in the socket. You can either look for the small triangle 1 on one corner of the microprocessor or note the orientation of the notches 2 on the microprocessor. This is important when installing the new microprocessor on the system board. c. Touch only the edges of the microprocessor. Do not touch the gold contacts on the bottom. d. Do not drop anything onto the microprocessor socket while it is exposed. The socket pins must be kept as clean as possible. 8.
What to do next: • To work with another piece of hardware, go to the appropriate section. • To complete the installation or replacement, go to “Completing the parts replacement” on page 122. Installing or replacing a PCI card Attention: Do not open your computer or attempt any repair before reading and understanding the “Important safety information” in the Safety, Warranty, and Setup Guide that came with your computer. To obtain a copy of the Safety, Warranty, and Setup Guide, go to: http://www.lenovo.
• If you are replacing an old PCI card, grasp the old card that is currently installed, and gently pull it out of the slot. Figure 34. Removing a PCI card Notes: a. The card fits tightly into the card slot. If necessary, alternate moving each side of the card a small amount until it is removed from the card slot. b. If the card is held in place by a retaining latch, press the card retaining latch 1 as shown to disengage the latch. Grasp the card and gently pull it out of the slot. 5.
7. Pivot the card latch to the closed position to secure the PCI card. Figure 35.
8. Reinstall the screw to secure the PCI card latch in place. Figure 36. Reinstalling the screw that secures the PCI card latch What to do next: • To work with another piece of hardware, go to the appropriate section. • To complete the installation or replacement, go to “Completing the parts replacement” on page 122.
1. Remove all media from the drives and turn off all attached devices and the computer. Then, disconnect all power cords from electrical outlets and disconnect all cables that are connected to the computer. 2. Remove the computer cover. See “Removing the computer cover” on page 85. 3. Locate the battery. See “Locating parts on the system board” on page 73. 4. Remove any parts that might prevent your access to the battery.
Your computer has four slots for installing or replacing DDR3 UDIMMs that provide up to a maximum of 32 GB system memory. When installing or replacing a memory module, use 2 GB, 4 GB, or 8 GB DDR3 UDIMMs in any combination up to a maximum of 32 GB. The following table provides information about the memory module installation rules that you should consider when installing or removing a memory module.
• If you are installing a memory module, open the retaining clips of the memory slot into which you want to install the memory module. Figure 40. Opening the retaining clips 7. Position the new memory module over the memory slot. Make sure that the notch 1 on the memory module aligns correctly with the slot key 2 on the system board. Push the memory module straight down into the slot until the retaining clips close. Figure 41. Installing a memory module 8.
Attention: Do not open your computer or attempt any repair before reading and understanding the “Important safety information” in the Safety, Warranty, and Setup Guide that came with your computer. To obtain a copy of the Safety, Warranty, and Setup Guide, go to: http://www.lenovo.com/support This section provides instructions on how to replace the system board. To replace the system board, do the following: 1. Remove all media from the drives and turn off all attached devices and the computer.
10. Carefully slide the system board so that it can be released from the mounting studs that secure the system board in place. 11. Lift the system board out of the chassis. 12. Remove the microprocessor from the failing system board and install it on the new system board. See “Replacing the microprocessor” on page 101. 13. Install the new system board into the chassis by aligning the eight mounting studs in the chassis with the corresponding holes in the new system board.
5. Carefully press the other side of the socket cover downwards until the socket cover snaps into place. Figure 44. Securing the socket cover 6. Carefully check the four corners of the socket cover to make sure that the cover is secured in the microprocessor socket. 7. Close the microprocessor retainer and then lower the lever to secure the retainer. Ensure that the lever is locked into position. 8. Follow any additional instructions included with the replacement part you received.
Figure 45. Disconnecting the Bluetooth cable Note: The Bluetooth cable connects the Bluetooth connector on the Wi-Fi adapter card to the front USB connector on the system board to support the Bluetooth function. 4. At the rear of the computer, remove the screw that secures the PCI card latch. 5. Grasp the Wi-Fi adapter card that is currently installed and gently pull it out of the slot. Figure 46.
Note: The card fits tightly into the card slot. If necessary, alternate moving each side of the card a small amount until it is removed from the card slot. Removing the Wi-Fi card module To remove the Wi-Fi card module, do the following: 1. Remove the Wi-Fi adapter card from the computer, and then disconnect the front and rear Wi-Fi antenna cables from the Wi-Fi card module. Figure 47. Removing the Wi-Fi antenna cables 2. Remove the two screws that secure the Wi-Fi card module to the Wi-Fi adapter card.
Figure 49. Removing the Wi-Fi card module Installing the Wi-Fi units To install the Wi-Fi units, do the following: 1. Insert the Wi-Fi card module into the mini PCI Express slot, and then install the two screws to secure the Wi-Fi card module to the Wi-Fi adapter card.
Figure 50. Installing the Wi-Fi card module 2. Connect the front antenna cable and rear antenna cable to the Wi-Fi card module. Figure 51. Installing the Wi-Fi antenna cables 3. Install the Wi-Fi adapter card into the PCI Express x1 slot on the system board. See “Locating parts on the system board” on page 73. 4.
Figure 52. Installing the Wi-Fi adapter card What to do next: • To work with another piece of hardware, go to the appropriate section. • To complete the installation or replacement, go to “Completing the parts replacement” on page 122. Installing or removing the rear Wi-Fi antenna Attention: Do not open your computer or attempt any repair before reading and understanding the “Important safety information” in the Safety, Warranty, and Setup Guide that came with your computer.
Figure 53. Installing the rear Wi-Fi antenna What to do next: • To work with another piece of hardware, go to the appropriate section. • To complete the installation or replacement, go to “Completing the parts replacement” on page 122. Removing the rear Wi-Fi antenna To remove the rear Wi-Fi antenna, do the following: 1. Remove all media from the drives and turn off all attached devices and the computer.
Figure 54. Removing the rear Wi-Fi antenna What to do next: • To work with another piece of hardware, go to the appropriate section. • To complete the installation or replacement, go to “Completing the parts replacement” on page 122. Installing or removing the front Wi-Fi antenna Attention: Do not open your computer or attempt any repair before reading and understanding the “Important safety information” in the Safety, Warranty, and Setup Guide that came with your computer.
Figure 55. Peeling off the paper that protects the stickers 5. Stick the front antenna to the front panel as shown. Then insert the front antenna cable through the hole in the front panel. Figure 56. Installing the front Wi-Fi antenna 6. Connect the front antenna cable to the Wi-Fi card module. What to do next: • To work with another piece of hardware, go to the appropriate section. Chapter 9.
• To complete the installation or replacement, go to “Completing the parts replacement” on page 122. Removing the front Wi-Fi antenna To remove the front Wi-Fi antenna, do the following: 1. Remove all media from the drives and turn off all attached devices and the computer. Then, disconnect all power cords from electrical outlets and disconnect all cables that are connected to the computer. 2. Remove the computer cover. See “Removing the computer cover” on page 85. 3. Remove the front bezel.
2. Make sure that the cables are routed correctly before reinstalling the computer cover. Keep cables clear of the hinges and sides of the computer chassis to avoid interference with reinstalling the computer cover. 3. If you have removed the front bezel, reinstall it. 4. Position the computer cover on the chassis so that the rail guides on the computer cover engage the rails on the chassis. Then, slide the computer cover to the front of the computer until it snaps into position and is closed.
124 ThinkCentre E93 Hardware Maintenance Manual
Chapter 10. Replacing FRUs (machine type: 10AQ) Important Before you replace any FRU, read Chapter 2 “Safety information” on page 3. These precautions and guidelines will help you work safely. FRU replacements are to be done by trained service technicians only. This chapter provides instructions about removing or replacing major FRUs. Not all FRUs are documented.
When installing an external option, see “Locating connectors, controls, and indicators on the front of your computer” on page 75 and “Locating connectors on the rear of your computer” on page 76 to identify the required connector. Then, use the instructions that come with the option to help you make the connection and install any software or device drivers that are required for the option.
Removing and reinstalling the front bezel Attention: Do not open your computer or attempt any repair before reading and understanding the “Important safety information” in the Safety, Warranty, and Setup Guide that came with your computer. To obtain a copy of the Safety, Warranty, and Setup Guide, go to: http://www.lenovo.com/support This section provides instructions on how to remove and reinstall the front bezel. To remove and reinstall the front bezel, do the following: 1.
Figure 61. Reinstalling the front bezel What to do next: • To work with another piece of hardware, go to the appropriate section. • To complete the installation or replacement, go to “Completing the parts replacement” on page 169. Accessing the system board components and drives Attention: Do not open your computer or attempt any repair before reading and understanding the “Important safety information” in the Safety, Warranty, and Setup Guide that came with your computer.
Figure 62. Pivoting the drive bay assembly upward 5. To lower the drive bay assembly, press the drive bay assembly clip 1 inward and pivot the drive bay assembly downward as shown. Figure 63. Lowering the drive bay assembly Replacing the heat sink and fan assembly CAUTION: The heat sink and fan assembly might be very hot. Turn off the computer and wait three to five minutes to let the computer cool before removing the computer cover. Chapter 10.
Attention: Do not open your computer or attempt any repair before reading and understanding the “Important safety information” in the Safety, Warranty, and Setup Guide that came with your computer. To obtain a copy of the Safety, Warranty, and Setup Guide, go to: http://www.lenovo.com/support This section provides instructions on how to replace the heat sink and fan assembly. To replace the heat sink and fan assembly, do the following: 1.
Figure 65. Removing the heat sink and fan assembly 7. Lift the failing heat sink and fan assembly off the system board. Notes: a. You might have to gently twist the heat sink and fan assembly to free it from the microprocessor. b. When handling the heat sink and fan assembly, do not touch the thermal grease on the bottom of the heat sink and fan assembly. 8. Place the new heat sink and fan assembly on the system board so that the four screws are aligned with the corresponding holes in the system board.
Figure 66. Installing the heat sink fan duct What to do next: • To work with another piece of hardware, go to the appropriate section. • To complete the installation or replacement, go to “Completing the parts replacement” on page 169. Replacing the hard disk drive Attention: Do not open your computer or attempt any repair before reading and understanding the “Important safety information” in the Safety, Warranty, and Setup Guide that came with your computer.
Figure 67. Pivoting the drive bay assembly 5. Hold the hard disk drive and remove the four screws that secure the hard disk drive. Then, remove the hard disk drive from the drive bay assembly. Figure 68. Removing the hard disk drive 6. Disconnect the signal cable and the power cable from the hard disk drive to completely remove the hard disk drive from the chassis. 7.
Figure 69. Installing the hard disk drive What to do next: • To work with another piece of hardware, go to the appropriate section. • To complete the installation or replacement, go to “Completing the parts replacement” on page 169. Replacing the solid-state drive Attention: Do not open your computer or attempt any repair before reading and understanding the “Important safety information” in the Safety, Warranty, and Setup Guide that came with your computer.
Figure 70. Removing the solid-state drive from the storage converter 2. Take the new solid-state drive out of the static-protective package. 3. Position the solid-state drive into the storage converter so that the holes in the drive are aligned with the corresponding holes in the converter. Then, install the four screws to secure the solid-state drive to the converter. Figure 71.
1. Remove all media from the drives and turn off all attached devices and the computer. Then, disconnect all power cords from electrical outlets and disconnect all cables that are connected to the computer. 2. Remove the computer cover. See “Removing the computer cover” on page 126. 3. Remove the front bezel. See “Removing and reinstalling the front bezel” on page 127. 4. Pivot the drive bay assembly upward. See “Accessing the system board components and drives” on page 128. 5.
9. Slide the new solid-state drive into the solid-state drive bracket as shown until the four holes in the drive are aligned with the corresponding holes in the bracket. Then, install the four screws to secure the new solid-state drive to the bracket. Figure 74. Installing the solid-state drive into the bracket 10. Carefully slide the solid-state drive bracket downward until it is secured by the three retaining clips 1 on the bottom of the optical drive bay. Figure 75.
Figure 76. Installing the screw to secure the bracket on the bottom of the optical drive bay 12. Connect one end of the signal cable to the bottom of the new solid-state drive and the other end to an available SATA connector on the system board. See “Locating parts on the system board” on page 80. Then, locate an available four-wire power connector and connect it to the bottom of the new solid-state drive. What to do next: • To work with another piece of hardware, go to the appropriate section.
6. Remove the heat sink fan duct. See “Replacing the heat sink and fan assembly” on page 129. 7. Note the cable routing and disconnect the system fan cable from the power fan connector on the system board. See “Locating parts on the system board” on page 80. 8. The system fan is attached to the chassis by four rubber mounts. Remove the system fan by cutting the four rubber mounts 1 and lifting the system fan out of the chassis. Note: The new system fan will have four new rubber mounts attached. Figure 77.
Figure 78. Installing the system fan 10. Connect the new system fan cable to the system fan connector on the system board. See “Locating parts on the system board” on page 80. 11. Reinstall the heat sink fan duct. See “Replacing the heat sink and fan assembly” on page 129. 12. Reinstall the hard disk drive. See “Replacing the hard disk drive” on page 132. What to do next: • To work with another piece of hardware, go to the appropriate section.
3. Remove the front bezel. See “Removing and reinstalling the front bezel” on page 127. 4. Pivot the drive bay assembly upward. See “Accessing the system board components and drives” on page 128. 5. Disconnect the signal cable and the power cable from the optical drive. 6. Hold the optical drive and remove the two screws that secure the optical drive. Figure 79. Removing the screws that secure the optical drive 7.
Figure 81. Removing the optical drive 9. Slide the new optical drive into the optical drive bay from the front of the computer. Figure 82. Installing a new optical drive 10. Hold the new optical drive and pivot the drive bay assembly upward. Align the screw holes in the new optical drive with the corresponding holes in the drive bay. Then, install the two screws to secure the new optical drive in place.
Figure 83. Installing the screws that secure the new optical drive 11. Connect one end of the signal cable to the rear of the new optical drive and the other end to an available SATA connector on the system board. See “Locating parts on the system board” on page 80. Then, locate an available four-wire power connector and connect it to the rear of the new optical drive. What to do next: • To work with another piece of hardware, go to the appropriate section.
Figure 84. Removing the slim card reader bracket 6. Remove the two screws that secure the card reader to the bracket. Then, slide the card reader as shown to remove it from the bracket. Note: Touch only the edges of the card reader. Do not touch the circuit board of it. Figure 85. Removing the slim card reader from the bracket 7. Take the new card reader out of the static-protective package by its sides. 8.
Figure 86. Installing the new slim card reader into the bracket 9. Route the cable of the new card reader through the corresponding hole for the card reader bracket in the front of the chassis. 10. Install the bracket into the chassis so that the hole in the bracket is aligned with the corresponding hole in the chassis. Then, Install the screw to secure the card reader bracket to the chassis. Figure 87. Installing the slim card reader bracket 11.
Replacing the front audio and USB assembly Attention: Do not open your computer or attempt any repair before reading and understanding the “Important safety information” in the Safety, Warranty, and Setup Guide that came with your computer. To obtain a copy of the Safety, Warranty, and Setup Guide, go to: http://www.lenovo.com/support This section provides instructions on how to replace the front audio and USB assembly. To replace the front audio and USB assembly, do the following: 1.
11. Reinstall the front bezel. See “Removing and reinstalling the front bezel” on page 127. What to do next: • To work with another piece of hardware, go to the appropriate section. • To complete the installation or replacement, go to “Completing the parts replacement” on page 169. Replacing the power supply assembly CAUTION: Hazardous moving parts. Keep fingers and other body parts away. CAUTION: Never remove the cover on a power supply or any part that has the following label attached.
Figure 89. Removing the heat sink fan duct 5. Disconnect the power supply assembly cables from all drives and from the 14-pin power connector and 4-pin power connector on the system board. See “Locating parts on the system board” on page 80. Note: You might also need to release the power supply assembly cables from some cable clips or ties that secure the cables to the chassis. Make sure that you note the cable routing before disconnecting the cables. 6.
7. Align the new power supply assembly in the chassis and slide the new power supply assembly into the rail until the new power supply assembly clicks into position. 8. Align the screw holes in the new power supply assembly with the corresponding holes in the rear of the chassis. Then, install the three screws to secure the new power supply assembly in place. Note: Use only screws provided by Lenovo. Figure 91. Installing the power supply assembly 9.
Figure 92. Installing the heat sink fan duct 11. Secure the power supply assembly cables with the cable clips and ties in the chassis. What to do next: • To work with another piece of hardware, go to the appropriate section. • To complete the installation or replacement, go to “Completing the parts replacement” on page 169. Replacing the microprocessor CAUTION: The heat sink and microprocessor might be very hot.
5. Remove the heat sink and fan assembly. See “Replacing the heat sink and fan assembly” on page 129. Note: Place the heat sink and fan assembly on its side so that the thermal grease on the bottom of it does not get in contact with anything. 6. Lift the small handle 1 and open the retainer 2 to access the microprocessor 3 . Figure 93. Accessing the microprocessor 7. Lift the microprocessor straight up and out of the microprocessor socket. Figure 94. Removing the microprocessor Notes: a.
c. Touch only the edges of the microprocessor. Do not touch the gold contacts on the bottom. d. Do not drop anything onto the microprocessor socket while it is exposed. The socket pins must be kept as clean as possible. 8. Make sure that the small handle is in the raised position and the microprocessor retainer is fully open. 9. Remove the protective cover that protects the gold contacts of the new microprocessor. 10.
Installing or replacing a PCI card Attention: Do not open your computer or attempt any repair before reading and understanding the “Important safety information” in the Safety, Warranty, and Setup Guide that came with your computer. To obtain a copy of the Safety, Warranty, and Setup Guide, go to: http://www.lenovo.com/support This section provides instructions on how to install or replace a PCI card.
4. Remove the new PCI card from its static-protective package. 5. Install the new PCI card into the appropriate slot on the system board. See “Locating parts on the system board” on page 80. Note: If you are installing a PCI Express x16 graphics card, make sure the memory slot retaining clips are closed before you install the graphics card. 6. Install the screw to secure the new PCI card in place. Figure 97.
Replacing the battery Attention: Do not open your computer or attempt any repair before reading and understanding the “Important safety information” in the Safety, Warranty, and Setup Guide that came with your computer. To obtain a copy of the Safety, Warranty, and Setup Guide, go to: http://www.lenovo.com/support Your computer has a special type of memory that maintains the date, time, and settings for built-in features, such as parallel-port assignments (configuration).
Note: When the computer is turned on for the first time after replacing the battery, an error message might be displayed. This is normal after replacing the battery. 8. Turn on the computer and all attached devices. 9. Use the Setup Utility program to set the date, time, and any passwords. See Chapter 6 “Using the Setup Utility program” on page 55. What to do next: • To work with another piece of hardware, go to the appropriate section.
Figure 100. Removing a memory module • If you are installing a memory module, open the retaining clips of the memory slot into which you want to install the memory module. Figure 101. Opening the retaining clips 7. Position the new memory module over the memory slot. Make sure that the notch 1 on the memory module aligns correctly with the slot key 2 on the system board. Push the memory module straight down into the slot until the retaining clips close. Figure 102.
8. Reinstall the PCI Express x16 graphics card if you have removed it. 9. Lower the drive bay assembly. What to do next: • To work with another piece of hardware, go to the appropriate section. • To complete the installation or replacement, go to “Completing the parts replacement” on page 169. Replacing the system board CAUTION: The heat sink and microprocessor might be very hot. Turn off the computer and wait three to five minutes to let the computer cool before opening the computer cover.
Figure 103. Removing the eight screws that secure the system board 9. Lift the system board out of the chassis. 10. Remove the microprocessor from the failing system board and install it on the new system board. See “Replacing the microprocessor” on page 150. 11. Install the new system board into the chassis by aligning the eight mounting studs in the chassis with the corresponding holes in the new system board. Then, install the eight screws to secure the system board. 12.
3. Note the orientation of the socket cover. Align the notches 1 of the microprocessor socket cover with the alignment keys 2 of the microprocessor socket. 4. Install one side of the socket cover into the microprocessor socket as shown. Figure 104. Installing the socket cover Note: Your microprocessor socket and cover might look slightly different from the illustration. 5. Carefully press the other side of the socket cover downwards until the socket cover snaps into place. Figure 105.
Replacing the Wi-Fi units Attention: Do not open your computer or attempt any repair before reading and understanding the “Important safety information” in the Safety, Warranty, and Setup Guide that came with your computer. To obtain a copy of the Safety, Warranty, and Setup Guide, go to: http://www.lenovo.com/support This section provides instructions on how to replace the Wi-Fi units. The Wi-Fi units include a Wi-Fi adapter card, a Wi-Fi card module, and a rear Wi-Fi antenna cable.
Figure 107. Removing the Wi-Fi adapter card Note: The card fits tightly into the card slot. If necessary, alternate moving each side of the card a small amount until it is removed from the card slot. Removing the Wi-Fi card module To remove the Wi-Fi card module, do the following: 1. Remove the Wi-Fi adapter card from the computer, and then disconnect the front and rear Wi-Fi antenna cables from the Wi-Fi card module. Figure 108. Removing the Wi-Fi antenna cables 2.
Figure 109. Removing the screws that secure the Wi-Fi card module 3. Pull the Wi-Fi card module out of the mini PCI Express slot to remove it from the Wi-Fi adapter card. Figure 110. Removing the Wi-Fi card module Installing the Wi-Fi units To install the Wi-Fi units, do the following: 1. Insert the Wi-Fi card module into the mini PCI Express slot, and then install the two screws to secure the Wi-Fi card module to the Wi-Fi adapter card. Chapter 10.
Figure 111. Installing the Wi-Fi card module 2. Connect the front antenna cable and rear antenna cable to the Wi-Fi card module. Figure 112. Connecting the Wi-Fi antenna cables 3. Locate the two PCI Express x1 slots on the system board. See “Installing or replacing a PCI card” on page 153.
4. Install the Wi-Fi adapter card into one of the two PCI Express x1 slots. Then install the screw to secure the Wi-Fi adapter card in place. Figure 113. Installing the Wi-Fi adapter card 5. If the installed Wi-Fi card module supports the Bluetooth function, use a Bluetooth cable to connect the Bluetooth connector on the Wi-Fi adapter card to the front USB connector on the system board. What to do next: • To work with another piece of hardware, go to the appropriate section.
4. Adjust the angle of the rear antenna to lower the risk of breaking the antenna by accident. Figure 114. Installing the rear Wi-Fi antenna What to do next: • To work with another piece of hardware, go to the appropriate section. • To complete the installation or replacement, go to “Completing the parts replacement” on page 169. Removing the rear Wi-Fi antenna To remove the rear Wi-Fi antenna, do the following: 1. Remove all media from the drives and turn off all attached devices and the computer.
What to do next: • To work with another piece of hardware, go to the appropriate section. • To complete the installation or replacement, go to “Completing the parts replacement” on page 169. Installing or removing the front Wi-Fi antenna Attention: Do not open your computer or attempt any repair before reading and understanding the “Important safety information” in the Safety, Warranty, and Setup Guide that came with your computer.
5. Stick the front antenna to the front panel as shown. Then insert the front antenna cable through the hole in the front panel. Figure 117. Installing the front Wi-Fi antenna 6. Connect the front antenna cable to the Wi-Fi card module. What to do next: • To work with another piece of hardware, go to the appropriate section. • To complete the installation or replacement, go to “Completing the parts replacement” on page 169.
Figure 118. Removing the front Wi-Fi antenna What to do next: • To work with another piece of hardware, go to the appropriate section. • To complete the installation or replacement, go to “Completing the parts replacement” on page 169. Completing the parts replacement After completing the installation or replacement for all parts, you need to reinstall the computer cover and reconnect cables.
Figure 119. Reinstalling the computer cover 6. If there is a padlock available, lock the computer cover. 7. If there is a Kensington-style cable lock available, lock the computer. 8. Reconnect the external cables and power cords to the computer. See “Locating connectors on the rear of your computer” on page 76. 9. To update your configuration, refer to Chapter 6 “Using the Setup Utility program” on page 55.
Chapter 11. Additional service information This chapter provides additional information that the service representative might find helpful. Security features Security features in this section include the following: • Passwords • Vital Product Data • Management Information Format (MIF) Hardware controlled passwords Hardware controlled passwords are set using the Setup Utility program. For more information about passwords, see “Using passwords” on page 55.
Updating (flashing) the BIOS from a disc This section provides instructions on how to update (flash) the BIOS from a disc on the Windows 8 (64-bit) or Windows 8.1 (64-bit) operating system and on other operating systems. Note: You can download a self-starting bootable disc image (known as an ISO image) with the system program updates to create a system-program-update disc. Go to http://www.lenovo.com/support. To update (flash) the BIOS from a disc on the Windows 8 (64-bit) or Windows 8.
Updating (flashing) the BIOS from your operating system Note: Because Lenovo makes constant improvements to its Web sites, the Web page contents are subject to change without notice, including the contents referenced in the following procedure. To update (flash) the BIOS from your operating system, do the following: 1. Go to http://www.lenovo.com/support. 2. Click Download Drivers & Software. 3. Click Use Quick Path. 4.
Power management Power management reduces the power consumption of certain components of the computer such as the system power supply, processor, hard disk drives, and some monitors. Automatic configuration and power interface (ACPI) BIOS Being an ACPI BIOS system, the operating system is allowed to control the power management features of the computer and the setting for Advanced Power Management (APM) BIOS mode is ignored. Not all operating systems support ACPI BIOS mode.
Appendix A. Notices Lenovo may not offer the products, services, or features discussed in this document in all countries. Consult your local Lenovo representative for information on the products and services currently available in your area. Any reference to a Lenovo product, program, or service is not intended to state or imply that only that Lenovo product, program, or service may be used.
Television output notice The following notice applies to models that have the factory-installed television-output feature. This product incorporates copyright protection technology that is protected by method claims of certain U.S. patents and other intellectual property rights owned by Macrovision Corporation and other rights owners.
Index A F accessing system board components 128 administrator, password 56 audio line-in connector 69, 77 audio line-out connector 69, 77 basic troubleshooting 35 battery, replacing 107, 155 BIOS settings, changing 60 boot-block recovery 173 failure, recovering from POST/BIOS 173 flashing the BIOS 172 front connectors, controls, indicators 67, 75 front audio and USB assembly, replacing 95, 146 front bezel front bezel, removing 86, 127 front bezel, reinstalling 86, 127 front Wi-Fi antenna, installing, re
O optical drive, replacing optical mouse cleaning 43 Optional-service CRUs 91, 140 70, 78 P part numbers 1, 67, 72, 79 parts replacement, completing 122, 169 password administrator 56 considerations 56 power-on password 56 setting, changing, deleting 56 passwords erasing 57 lost or forgotten 57 passwords, using 55 PCI card 104, 153 installing, replacing 104, 153 slots 104, 153 physical specifications 29–30 power supply assembly, replacing 96, 147 power-on, password 56 R rear connectors 68, 76 rear Wi-Fi