Lenovo E200 Hardware Maintenance Manual
Note: Before using this information and the product it supports, be sure to read the information under “Notices,” on page 115. First Edition (March 2009) © Copyright Lenovo 2005, 2008. Portions © Copyright International Business Machines Corporation 2005. All rights reserved. LENOVO products, data, computer software, and services have been developed exclusively at private expense and are sold to governmental entities as commercial items as defined by 48 C.F.R. 2.
Contents Chapter 1. About this manual . . . . . 1 Important Safety Information . . . . . . Important information about replacing RoHS compliant FRUs . . . . . . . . . . Turkish statement of compliance . . . . . . . . 1 . . . . . 2 . 3 Diagnostic error codes . . . POST error codes . . . . Miscellaneous error messages Undetermined problems . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 54 75 77 78 Chapter 8. Replacing FRUs (Type 7848) 81 Chapter 2. Safety information . .
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Chapter 1. About this manual This manual contains service and reference information for Lenovo® computers listed on the cover. It is intended only for trained servicers who are familiar with Lenovo computer products. Before servicing a Lenovo product, be sure to read the Safety Information. See Chapter 2, “Safety information,” on page 5. The Symptom-to-FRU Index and Additional Service Information chapters are not specific to any machine type and are applicable to all Lenovo computers.
Important information about replacing RoHS compliant FRUs RoHS, The Restriction of Hazardous Substances in Electrical and Electronic Equipment Directive (2002/95/EC) is a European Union legal requirement affecting the global electronics industry. RoHS requirements must be implemented on Lenovo products placed on the market after June 2006. Products on the market before June 2006 are not required to have RoHS compliant parts.
Turkish statement of compliance The Lenovo product meets the requirements of the Republic of Turkey Directive on the Restriction of the Use of Certain Hazardous Substances in Electrical and Electronic Equipment (EEE). Lenovo ürünü Turkiye cumhuriyeti'nin Elektrikli ve elektronik eşyalardaki zararli madde kullaniminin sinirlandirilmasi hakkindaki direktif şartlarina uygundur (EEE). EEE Yönetmeliğine Uygundur. Chapter 1.
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Chapter 2. Safety information This chapter contains the safety information that you need to be familiar with before servicing a computer. General safety Follow these rules to ensure general safety: v Observe good housekeeping in the area of the machines during and after maintenance. v When lifting any heavy object: 1. Ensure you can stand safely without slipping. 2. Distribute the weight of the object equally between your feet. 3. Use a slow lifting force.
CAUTION: Electrical current from power, telephone, and communication cables can be hazardous. To avoid personal injury or equipment damage, disconnect the attached power cords, telecommunication systems, networks, and modems before you open the server/workstation covers, unless instructed otherwise in the installation and configuration procedures. Observe the following rules when working on electrical equipment. Important: Use only approved tools and test equipment.
v Always look carefully for possible hazards in your work area. Examples of these hazards are moist floors, nongrounded power extension cables, power surges, and missing safety grounds. v Do not touch live electrical circuits with the reflective surface of a plastic dental mirror. The surface is conductive; such touching can cause personal injury and machine damage.
5. Check for any obvious alterations. Use good judgment as to the safety of any alterations. 6. Check inside the unit for any obvious unsafe conditions, such as metal filings, contamination, water or other liquids, or signs of fire or smoke damage. 7. Check for worn, frayed, or pinched cables. 8. Check that the power-supply cover fasteners (screws or rivets) have not been removed or tampered with.
Safety notices (multi-lingual translations) The caution and danger safety notices in this section are provided in the following languages: v English v Arabic v Brazilian/Portuguese v Chinese (simplified) v v v v v v v Chinese (traditional) French German Hebrew Italian Korean Spanish DANGER Electrical current from power, telephone and communication cables is hazardous.
CAUTION: When replacing the lithium battery, use only Part Number 33F8354 or an equivalent type battery recommended by the manufacturer. If your system has a module containing a lithium battery, replace it only with the same module type made by the same manufacturer. The battery contains lithium and can explode if not properly used, handled, or disposed of.
CAUTION: The power control button on the device and the power switch on the power supply do not turn off the electrical current supplied to the device. The device also might have more than one power cord. To remove all electrical current from the device, ensure that all power cords are disconnected from the power source. 2 1 Chapter 2.
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Chapter 2.
≥18 kg (37 lbs) ≥32 kg (70.5 lbs) ≥55 kg (121.
PERIGO A corrente elétrica proveniente de cabos de alimentação, de telefone e de comunicações é perigosa. Para evitar risco de choque elétrico: v Não conecte nem desconecte nenhum cabo ou execute instalação, manutenção ou reconfiguração deste produto durante uma tempestade com raios. v Conecte todos os cabos de alimentação a tomadas elétricas corretamente instaladas e aterradas. v Todo equipamento que for conectado a este produto deve ser conectado a tomadas corretamente instaladas.
CUIDADO: Ao substituir a bateria de lítio, utilize apenas uma bateria com N¿𧄀mero de Peça 33F8354 ou um tipo de bateria equivalente recomendado pelo fabricante. Se o seu sistema possui um m¿«dulo com uma bateria de lítio, substitua-o apenas por um m¿«dulo do mesmo tipo e do mesmo fabricante. A bateria contém lítio e pode explodir se não for utilizada, manuseada ou descartada de maneira correta.
CUIDADO: O botão de controle de alimentação do dispositivo e o botão para ligar/desligar da fonte de alimentação não desligam a corrente elétrica fornecida ao dispositivo. O dispositivo também pode ter mais de um cabo de alimentação. Para remover toda a corrente elétrica do dispositivo, assegure que todos os cabos de alimentação estejam desconectados da fonte de alimentação. 2 1 Chapter 2.
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DANGER Le courant électrique provenant de l’alimentation, du téléphone et des câbles de transmission peut présenter un danger. Pour éviter tout risque de choc électrique : v Ne manipulez aucun câble et n’effectuez aucune opération d’installation, d’entretien ou de reconfiguration de ce produit au cours d’un orage. v Branchez tous les cordons d’alimentation sur un socle de prise de courant correctement câblé et mis à la terre.
ATTENTION: Remplacer la pile au lithium usagée par une pile de référence identique exclusivement, (référence 33F8354), ou suivre les instructions du fabricant qui en définit les équivalences. Si votre système est doté d’un module contenant une pile au lithium, vous devez le remplacer uniquement par un module identique, produit par le même fabricant. La pile contient du lithium et peut exploser en cas de mauvaise utilisation, de mauvaise manipulation ou de mise au rebut inappropriée.
≥18 kg (37 lbs) ≥32 kg (70.5 lbs) ≥55 kg (121.2 lbs) ATTENTION: Soulevez la machine avec précaution. ATTENTION: L’interrupteur de contrôle d’alimentation de l’unité et l’interrupteur dubloc d’alimentation ne coupent pas le courant électrique alimentantl’unité. En outre, le système peut être équipé de plusieurs cordonsd’alimentation. Pour mettre l’unité hors tension, vous devez déconnectertous les cordons de la source d’alimentation.
VORSICHT An Netz-, Telefon- und Datenleitungen können gefährliche Spannungen anliegen. Aus Sicherheitsgründen: v Bei Gewitter an diesem Gerät keine Kabel anschließen oder lösen. Ferner keine Installations-, Wartungs- oder Rekonfigurationsarbeiten durchführen. v Gerät nur an eine Schutzkontaktsteckdose mit ordnungsgemäß geerdetem Schutzkontakt anschließen. v Alle angeschlossenen Geräte ebenfalls an Schutzkontaktsteckdosen mit ordnungsgemäß geerdetem Schutzkontakt anschließen.
CAUTION: Eine verbrauchte Lithiumbatterie nur durch eine Batterie mit der Teilenummer 33F8354 oder eine gleichwertige, vom Hersteller empfohlene Batterie ersetzen. Enthält das System ein Modul mit einer Lithiumbatterie, dieses nur durch ein Modul desselben Typs und von demselben Hersteller ersetzen. Die Batterie enthält Lithium und kann bei unsachgemäßer Verwendung, Handhabung oder Entsorgung explodieren. Die Batterie nicht: v mit Wasser in Berührung bringen. v über 100 C erhitzen.
≥18 kg (37 lbs) ≥32 kg (70.5 lbs) ≥55 kg (121.2 lbs) ACHTUNG: Arbeitsschutzrichtlinien beim Anheben der Maschine beachten. ACHTUNG: Mit dem Netzschalter an der Einheit und am Netzteil wird die Stromversorgung für die Einheit nicht unterbrochen. Die Einheit kann auch mit mehreren Netzkabeln ausgestattet sein. Um die Stromversorgung für die Einheit vollständig zu unterbrechen, müssen alle zum Gerät führenden Netzkabel vom Netz getrennt werden. 2 1 Chapter 2.
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PERICOLO La corrente elettrica proveniente dai cavi di alimentazione, del telefono e di comunicazione può essere pericolosa. Per evitare il rischio di scosse elettriche: v Non collegare o scollegare qualsiasi cavo oppure effettuare l’installazione, la manutenzione o la riconfigurazione del prodotto durante un temporale. v Collegare tutti i fili elettrici a una presa di alimentazione correttamente cablata e dotata di messa a terra.
ATTENZIONE: Quando si sostituisce la batteria al litio, utilizzare solo il Numero parte 33F8354 o un tipo di batteria equivalente consigliato dal produttore. Se sul sistema è presente un modulo che contiene una batteria al litio, sostituirlo solo con un tipo di modulo dello stesso tipo della stessa casa di produzione. La batteria contiene litio e può esplodere se usata, maneggiata o smaltita in modo non corretto.
≥18 kg (37 lbs) ≥32 kg (70.5 lbs) ≥55 kg (121.2 lbs) ATTENZIONE: Prestare attenzione nel sollevare l’apparecchiatura. ATTENZIONE: Il pulsante di controllo dell’alimentazione presente sull’unità e l’interruttore dell’alimentatore non disattivano l’alimentazione corrente fornita all’unità. E’ possibile che l’unità disponga di più cavi di alimentazione. Per disattivare l’alimentazione dall’unità, accertarsi che tutti i cavi di alimentazione siano scollegati dalla fonte di alimentazione. 2 1 Chapter 2.
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PELIGRO La corriente eléctrica procedente de cables de alimentación, teléfonos y cables de comunicación puede ser peligrosa. Para evitar el riesgo de descarga eléctrica: v No conecte ni desconecte los cables ni realice ninguna tarea de instalación, mantenimiento o reconfiguración de este producto durante una tormenta eléctrica. v Conecte todos los cables de alimentación a tomas de corriente debidamente cableadas y conectadas a tierra.
PRECAUCIÓN: Cuando sustituya una batería de litio, utilice solamente una batería número de pieza 33F8354 u otra de tipo equivalente recomendada por el fabricante. Si su sistema dispone de un módulo que contiene una batería de litio, reemplácelo sólo con el mismo tipo de módulo, del mismo fabricante. La batería contiene litio y puede explotar si no se utiliza, manipula o desecha correctamente.
≥18 kg (37 lbs) ≥32 kg (70.5 lbs) ≥55 kg (121.2 lbs) PRECAUCIÓN: Adopte procedimientos seguros al levantar el equipo. PRECAUCIÓN: El botón de control de alimentación del dispositivo y el interruptor de alimentación de la fuente de alimentación no desconectan la corriente eléctrica suministrada al dispositivo. Además, el dispositivo podría tener más de un cable de alimentación.
Chapter 3. General information This chapter provides general information that applies to all machine types supported by this publication. Additional information resources If you have Internet access, the most up-to-date information for the computer is available from the World Wide Web.
Specifications This section lists the physical specifications for the computer. Dimensions Height: 360 mm Width: 177 mm Depth: 416 mm Weight Minimum configuration: 9.1 kg (20.06 lb) Maximum configuration: 9.75 kg (21.50 lb) Environment Air temperature: System on: 10° to 35°C (50° to 95° F) System off: 10° to 60°C (50° to 140° F) Maximum altitude: Operating: -15.2 to 3,048 m (-50 to 10,000 ft) Non-operating: -15.
Chapter 4. General Checkout Attention The drives in the computer you are servicing might have been rearranged or the drive startup sequence changed. Be extremely careful during write operations such as copying, saving, or formatting. Data or programs can be overwritten if you select an incorrect drive. General error messages appear if a problem or conflict is found by an application program, the operating system, or both.
– Is the failure repeatable? – Has this configuration ever worked? – If it has been working, what changes were made prior to it failing? – Is this the original reported failure? v Diagnostics version – Type and version level v Hardware configuration – Print (print screen) system configuration currently in use - Enter in Control Panel of Windows Vista (Classic View) - Enter in System window – BIOS level v Operating system software – Type and version level Note: To eliminate confusion, identical systems are c
Chapter 5. Diagnostics Diagnostic programs are used to test hardware components of your computer and report operating-system-controlled settings that can cause hardware failures. Two diagnostic programs are available to help you diagnose problems: v Lenovo System Toolbox (used when the Windows operating system is running) v PC-Doctor for DOS (used when the Windows operating system does not start or the Lenovo System Toolbox has not been successful in isolating a possible problem) Notes: 1.
Creating a diagnostic CD/DVD image To create a diagnostic CD/DVD image, download a self-starting bootable CD/DVD image (known as an ISO image) of the diagnostic program from http://www.lenovo.com/support After you download the image, you can create the CD/DVD using any CD/DVD burning software. Running diagnostics from the disc To run diagnostics from the diagnostic CD/DVD image that you created, do the following: 1. Make sure the computer is turned off. 2. Insert the disc into the optical drive. 3.
A selected test is marked by >>. Pressing the space bar again de-selects a test and removes the >>. 4. Repeat steps 2 and 3 above to select all desired tests. Test results Diagnostics test results produce the following error code format: Function Code Failure Type DeviceID Date ChkDigits Text v Function Code: Represents the feature or function within the PC. v Failure Type: Represents the type of error encountered.
v Seek Tests: - checks the physical operation of the drive head. – Linear Seek – Random Seek – Min-Max Seek – Butterfly Seek v Verify Tests: - checks the integrity of the data present on the media. – Linear Verify – Random Verify v Surface Scan Tests: - checks the drive media for defects. – Surface Scan (Linear) – Surface Scan (Aggressive) - this is disabled for normal customer use.
can run certain tests in destructive mode (i.e. surface scan tests). Destructive tests will speed up testing because FDAT does not preserve the data on the media prior to the test beginning. Unlike non-destructive tests, any data present on the media prior to the test beginning is lost. FDAT allows for enabling or disabling destructive tests, as well as specifying a range of destructive and non-destructive sectors on the tested drive. This is done through the configuration of the FDAT.INI.
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Chapter 6. Using the Setup Utility The Setup Utility program is used to view and change the configuration settings of your computer, regardless of which operating system you are using. However, the operating-system settings might override any similar settings in the Setup Utility program. Starting the Setup Utility program To start the Setup Utility program, do the following: 1. If your computer is already on when you start this procedure, shut down the operating system and turn off the computer. 2.
Password considerations A password can be any combination of up to twelve characters (a-z and 0-9). For security reasons, it is recommended to use a strong password that cannot be easily compromised.
Selecting a startup device If your computer does not start up from a device such as the disc, diskette, or hard disk drive as expected, use one of the following procedures to select a startup device. Selecting a temporary startup device Use this procedure to start up from any start device. Note: Not all discs, hard disk drives, and diskettes are bootable. 1. Turn on your computer. 2. Repeatedly press the F12 key, until the Startup Device Manual appears. 3.
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Chapter 7. Symptom-to-FRU Index The Symptom-to-FRU index lists error symptoms and possible causes. The most likely cause is listed first. Always begin with Chapter 4, “General Checkout,” on page 41. This index can also be used to help you decide which FRUs to have available when servicing a computer. If you are unable to correct the problem using this index, go to “Undetermined problems” on page 78. Notes: v If you have both an error message and an incorrect audio response, diagnose the error message first.
Diagnostic error codes Refer to the following diagnostic error codes when using the diagnostic tests. See “Running tests” on page 44 for the specific type for information about the Diagnostic programs. In the following index, X can represent any number. Diagnostic Error Code FRU/Action 000-000-XXX BIOS Test Passed No action 000-002-XXX BIOS Timeout 1. Flash the system. See “Flash update procedures” on page 111 2. System board 000-024-XXX BIOS Addressing test failure 1. Flash the system.
Diagnostic Error Code FRU/Action 000-196-XXX BIOS test halt, error threshold exceeded 1. Press F3 to review the log file 000-197-XXX BIOS test warning 1. Make sure the component that is called out is connected and/or enabled. See Chapter 6, “Using the Setup Utility,” on page 49 2. Re-start the test to reset the log file 2. Re-run test 3. Replace the component that is called out in warning statement 4. Replace the component under test 000-198-XXX BIOS test aborted 1.
Diagnostic Error Code FRU/Action 001-032-XXX System Device Controller failure System board 001-034-XXX System Device Buffer Allocation failure 1. Reboot the system 2. Flash the system. See “Flash update procedures” on page 111 3. Run memory test 4. System board 001-035-XXX System Device Reset condition detected System board 001-036-XXX System Register error System board 001-038-XXX System Extension failure 1. Adapter card 001-039-XXX System DMI data structure error 1. Flash the system.
Diagnostic Error Code FRU/Action 001-254-XXX 001-255-XXX 001-256-XXX 001-257-XXX System DMA error System board 001-260-XXX 001-264-XXX System IRQ error System board 001-268-XXX System IRQ1 failure 1. Device on IRQ1 001-269-XXX System IRQ2 failure 1. Device on IRQ2 001-270-XXX System IRQ3 failure 1. Device on IRQ3 001-271-XXX System IRQ4 failure 1. Device on IRQ4 001-272-XXX System IRQ5 failure 1. Device on IRQ5 001-273-XXX System IRQ6 (diskette drive) failure 1.
Diagnostic Error Code FRU/Action 001-286-XXX 001-287-XXX 001-288-XXX System Timer failure System board 001-292-XXX System CMOS RAM error 1. Run Setup and re-test 001-293-XXX System CMOS Battery 1. CMOS Battery 001-298-XXX System RTC date/time update failure 1. Flash the system. See “Flash update procedures” on page 111 2. System board 2. System board 2.
Diagnostic Error Code FRU/Action 005-036-XXX Video Register error 1. Video card, if installed 005-038-XXX System BIOS extension failure 1. Video card, if installed 005-040-XXX Video IRQ failure 1. Video card, if installed 005-195-XXX Video Test aborted by user Information only Re-start the test, if necessary 005-196-XXX Video test halt, error threshold exceeded 1. Press F3 to review the log file 005-197-XXX Video test warning 1.
Diagnostic Error Code FRU/Action 006-197-XXX Diskette interface test warning 1. If a component is called out, make sure it is connected and/or enabled 2. Re-run test 3. Replace the component that is called out in warning statement 4. Replace the component under test 006-198-XXX Diskette interface test aborted 1. If a component is called out, make sure it is connected and/or enabled 2. Flash the system and re-test. See “Flash update procedures” on page 111 3.
Diagnostic Error Code FRU/Action 011-197-XXX Serial port test warning 1. Make sure the component that is called out is connected and/or enabled. See Chapter 6, “Using the Setup Utility,” on page 49 2. Re-run test 3. Replace the component that is called out in warning statement 4. Replace the component under test 011-198-XXX Serial port test aborted 1. If a component is called out, make sure it is connected and/or enabled. See Chapter 6, “Using the Setup Utility,” on page 49 2.
Diagnostic Error Code FRU/Action 014-196-XXX Parallel port test halt, error threshold exceeded 1. Press F3 to review the log file 014-197-XXX Parallel port test warning 1. Make sure the component that is called out is connected and/or enabled. See Chapter 6, “Using the Setup Utility,” on page 49 2. Re-start the test to reset the log file 2. Re-run test 3. Replace the component that is called out in warning statement 4. Replace the component under test 014-198-XXX Parallel port test aborted 1.
Diagnostic Error Code FRU/Action 015-036-XXX USB port Register error System board 015-040-XXX USB port IRQ failure 1. Run setup and check for conflicts 2. Flash the system. See “Flash update procedures” on page 111 3. System board 015-195-XXX USB port Test aborted by user Information only Re-start the test, if necessary 015-196-XXX USB port test halt, error threshold exceeded 1. Press F3 to review the log file 015-197-XXX USB port test warning 1.
Diagnostic Error Code FRU/Action 018-197-XXX PCI Card test warning 1. Make sure the component that is called out is connected and/or enabled. See Chapter 6, “Using the Setup Utility,” on page 49 2. Re-run test 3. Replace the component that is called out in warning statement 4. Replace the component under test 018-198-XXX PCI Card test aborted 1. If a component is called out, make sure it is connected and/or enabled. See Chapter 6, “Using the Setup Utility,” on page 49 2. Flash the system and re-test.
Diagnostic Error Code FRU/Action 020-198-XXX PCI test aborted 1. If a component is called out, make sure it is connected and/or enabled. See Chapter 6, “Using the Setup Utility,” on page 49 2. Flash the system and re-test. See “Flash update procedures” on page 111 3. Go to “Undetermined problems” on page 78 020-199-XXX PCI test failed, cause unknown 1. Go to “Undetermined problems” on page 78 2. Flash the system and re-test. See “Flash update procedures” on page 111 3.
Diagnostic Error Code FRU/Action 025-198-XXX IDE interface test aborted 1. If a component is called out, make sure it is connected and/or enabled. See Chapter 6, “Using the Setup Utility,” on page 49 2. Flash the system and re-test. See “Flash update procedures” on page 111 3. Go to “Undetermined problems” on page 78 025-199-XXX IDE interface test failed, cause unknown 1. Go to “Undetermined problems” on page 78 2. Flash the system and re-test. See “Flash update procedures” on page 111 3.
Diagnostic Error Code FRU/Action 030-198-XXX SCSI interface test aborted 1. If a component is called out, make sure it is connected and/or enabled. See Chapter 6, “Using the Setup Utility,” on page 49 2. Flash the system and re-test. See “Flash update procedures” on page 111 3. Go to “Undetermined problems” on page 78 030-199-XXX SCSI interface test failed, cause unknown 1. Go to “Undetermined problems” on page 78 2. Flash the system and re-test. See “Flash update procedures” on page 111 3.
Diagnostic Error Code FRU/Action 071-00X-XXX 071-01X-XXX 071-02X-XXX Audio port error 1. Run Setup 071-03X-XXX Audio port failure 1. Speakers 2. Flash the system. See “Flash update procedures” on page 111 3. System board 2. Microphone 3. Audio card, if installed 4. System board 071-04X-XXX Audio port failure 1. Run Setup 2. Audio card, if installed 3.
Diagnostic Error Code FRU/Action 080-196-XXX 1. Press F3 to review the log file Game Port interface test halt, error threshold 2. Re-start the test to reset the log file exceeded 080-197-XXX Game Port interface test warning 1. Make sure the component that is called out is connected and/or enabled. See Chapter 6, “Using the Setup Utility,” on page 49 2. Re-run test 3. Replace the component that is called out in warning statement 4.
Diagnostic Error Code FRU/Action 086-197-XXX Mouse Port interface test warning 1. Make sure the component that is called out is connected and/or enabled. See Chapter 6, “Using the Setup Utility,” on page 49 2. Re-run test 3. Replace the component that is called out in warning statement 4. Replace the component under test 086-198-XXX Mouse Port interface test aborted 1. If a component is called out, make sure it is connected and/or enabled. See Chapter 6, “Using the Setup Utility,” on page 49 2.
Diagnostic Error Code FRU/Action 170-0XX-XXX Voltage Sensor(s) failure 1. Flash system 170-195-XXX Voltage Sensor(s) Test aborted by user Information only Re-start the test, if necessary 170-196-XXX Voltage Sensor(s) test halt, error threshold exceeded 1. Press F3 to review the log file 170-197-XXX Voltage Sensor(s) test warning 1. Make sure the component that is called out is connected and/or enabled. See Chapter 6, “Using the Setup Utility,” on page 49 2. System board 2.
Diagnostic Error Code FRU/Action 175-197-XXX Thermal Sensor(s) test warning 1. Make sure the component that is called out is connected and/or enabled. See Chapter 6, “Using the Setup Utility,” on page 49 2. Re-run test 3. Replace the component that is called out in warning statement 4. Replace the component under test 175-198-XXX Thermal Sensor(s) test aborted 1. If a component is called out, make sure it is connected and/or enabled 2. Flash the system and re-test.
Diagnostic Error Code FRU/Action 215-000-XXX CD-ROM Drive Test Passed No action 215-XXX-XXX CD-ROM Drive error 1. CD-ROM Drive Cable 2. Check power supply voltages 3. CD-ROM drive 4. System board 217-000-XXX Hard Disk Drive Test Passed No action 217-25X-XXX 217-26X-XXX Hard Disk Drive (IDE) error 1. Hard Disk Drive Cable 2. Check power supply voltages 3. Reseat the hard disk drive cable 4. Hard Disk drive (IDE) 5. System board 217-28X-XXX 217-29X-XXX Hard Disk Drive (SCSI) error 1.
74 Diagnostic Error Code FRU/Action 415-000-XXX Modem Test Passed No action 415-XXX-XXX Modem error Remove the Modem and re-test the system Lenovo E200 Hardware Maintenance Manual
POST error codes Each time you power-on the system, it performs a series of tests that check the operation of the system and some options. This series of tests is called the Power-On Self-Test, or POST. POST does the following operations. v Checks some basic system-board operations v Checks the memory operation v Starts the video operation v Verifies that the boot drive is working If the POST detects a problem, an error message appears on the screen.
POST Error Message Description/Action Press TAB to show POST screen Pressing the TAB key permits the user to toggle between the default POST display screen and a custom POST display screen. Error: Non-System disk or disk error Replace and press any key when ready The BIOS was unable to find a suitable boot device. Make sure the boot drive is properly connected to the computer. Make sure you have bootable media.
Miscellaneous error messages Message/Symptom FRU/Action Changing display colors Display/Monitor Computer will not power-off. See “Power Supply Problems” on page 53. 1. Power Switch 2. System Board 3. Riser card, if installed Computer will not RPL from server 1. Ensure that network is in startup sequence as first device or first device after diskette 2. Ensure that network adapter is enabled for RPL 3.
Message/Symptom FRU/Action Non-system disk or disk error-type message with a known-good diagnostic diskette. 1. Diskette Drive 2. System Board 3. Diskette Drive Cable Other display symptoms not listed above (including blank or illegible display) 1. Display 2. System Board Power-on indicator or hard disk drive in-use 1. Power switch/LED assembly light not on, but computer works correctly 2. System Board Printer problems 1. Printer 2.
c. Memory modules d. Extended video memory e. External Cache f. External Cache RAM g. Hard disk drive h. Diskette drive 3. Power-on the computer to re-test the system. 4. Repeat steps 1 through 3 until you find the failing device or adapter. If all devices and adapters have been removed, and the problem continues, replace the system board. Chapter 7.
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Chapter 8. Replacing FRUs (Type 7848) Important Before you replace any FRU, read Chapter 2, “Safety information,” on page 5. These precautions and guidelines will help you work safely. FRU replacements are to be done by trained service technicians only. This chapter does not contain a remove and replace procedure for all FRUs. Only the major FRUs are documented. Note: The computer might look slightly different than the illustrations in this chapter. © Lenovo 2005, 2008. Portions © IBM Corp. 2005.
Locating the connectors on the rear of your computer The following illustration shows the locations of the connectors on the rear of the computer.
Locating the connectors on the front of your computer The following illustration shows the location of connectors on the front of the computer. 1 2 3 4 USB connector Headphone connector Microphone connector USB connector 5 6 7 8 xD (extreme Digital) card slot CF (CompactFlash) card slot SD (Secure Digital) card slot MS (Memory Stick) slot Chapter 8.
Locations The following illustration will help you locate the major FRUs in the computer.
Identifying parts on the system board 1 12 V power connector 2 Microprocessor and heat sink 3 Microprocessor fan connector 4 Memory slots (2) 5 Serial connector 6 Diskette drive connector 7 IDE connector 8 24-pin power connector 9 Front panel connector 10 SATA connectors (4) 11 Clear CMOS (Complementary Metal Oxide Semiconductor)/Recovery jumper 12 Front USB connectors (2) 13 SPDIF (Sony Philips Digital Interconnect Format) connector 14 Front audio connector 15 PCI adapter ca
Removing the computer cover Attention Do not open your computer or attempt any repair before reading and understanding the “Important safety information” in the Lenovo 3000 Safety and Warranty Guide that came with your computer. To obtain a copy of the Lenovo 3000 Safety and Warranty Guide, go to: http://www.lenovo.com/support CAUTION: Turn off the computer and wait three to five minutes to let the computer cool before removing the computer cover. To remove the computer cover: 1.
4. Remove the two screws that secure the computer cover and then slide the cover to the rear to remove. Chapter 8.
Removing and replacing the front bezel The front bezel must be removed to replace some FRUs. 1. Remove the computer cover. See “Removing the computer cover” on page 86. 2. Remove the front bezel by releasing the three plastic tabs inside the chassis and push the bezel outward as shown. 3. To reinstall the bezel, align the plastic tabs on the bottom of the bezel with the corresponding holes in the chassis, and then snap it into position at the bottom and top of the chassis. 4.
Installing or replacing a memory module Attention Do not open your computer or attempt any repair before reading and understanding the “Important safety information” in the Lenovo 3000 Safety and Warranty Guide that came with your computer. To obtain a copy of the Lenovo 3000 Safety and Warranty Guide, go to: http://www.lenovo.com/support This section provides instructions on how to install or replace a memory module.
4. Open the retaining clips as shown. If you are replacing an old memory module, open the retaining clips and remove the memory module being replaced as shown.
5. Position the new memory module over the memory slot. Make sure the notch 1 on the memory module aligns correctly with the slot key 2 on the system board. Push the memory module straight down into the slot until the retaining clips close. 6. Go to “Completing the FRU replacement” on page 107. Chapter 8.
Replacing a PCI adapter card Attention Do not open your computer or attempt any repair before reading and understanding the “Important safety information” in the ThinkCentre Safety and Warranty Guide that came with your computer. To obtain a copy of the ThinkCentre Safety and Warranty Guide, go to: http://www.lenovo.com/support This section provides instructions on how to replace a PCI adapter. 1. Remove the cover. See “Removing the computer cover” on page 86. 2.
4. Remove the new adapter from its static-protective package. 5. Install the adapter into the appropriate connector on the system board. 6. Secure the adapter with the screws as shown. Chapter 8.
Replacing the CMOS battery Attention Do not open your computer or attempt any repair before reading and understanding the “Important safety information” in the ThinkCentre Safety and Warranty Guide that came with your computer. To obtain a copy of the ThinkCentre Safety and Warranty Guide, go to: http://www.lenovo.com/support This procedure describes how to remove and replace the CMOS battery. If the CMOS battery fails, the date, time, and configuration information (including passwords) are lost.
9. Turn on the computer and all attached devices. 10. Use the Setup Utility program to set the date and time and any passwords. See Chapter 6, “Using the Setup Utility,” on page 49. 11. Go to “Completing the FRU replacement” on page 107. Replacing the power supply Attention Do not open your computer or attempt any repair before reading and understanding the “Important safety information” in the ThinkCentre Safety and Warranty Guide that came with your computer.
5. Lift the power supply out of the chassis. 6. Install the new power supply and insert the four screws that hold the power supply in place. 7. Reconnect all power supply cables to the system board and the drives. See “Identifying parts on the system board” on page 85. Make sure the cables are correctly routed. 8. Go to “Completing the FRU replacement” on page 107.
Replacing the heat sink and fan assembly CAUTION: The heat sink, microprocessor and memory module might be very hot. Turn off the computer and wait three to five minutes to let the computer cool before opening the computer cover. Attention Do not open your computer or attempt any repair before reading and understanding the “Important safety information” in the ThinkCentre Safety and Warranty Guide that was included with your computer.
6. Lift the failing heat sink and fan assembly off the system board. Notes: a. You might have to gently twist the heat sink and fan assembly to free it from the microprocessor. b. Do not touch the thermal grease while handling the heat sink and fan assembly. 7. Position the new heat sink and fan assembly on the microprocessor so that the four screws are aligned with the holes on the system board.
Replacing the microprocessor Attention Do not open your computer or attempt any repair before reading and understanding the “Important safety information” in the ThinkCentre Safety and Warranty Guide that came with your computer. To obtain a copy of the ThinkCentre Safety and Warranty Guide, go to: http://www.lenovo.com/support CAUTION: The heat sink and microprocessor might be very hot. Turn off the computer and wait three to five minutes to let the computer cool before opening the computer cover.
6. Lift the microprocessor straight up and out of the socket. Notes: a. Your microprocessor and socket might look different from the one illustrated. b. Note the orientation of the microprocessor in the socket. You can either look for the small triangle 1 on one corner of the microprocessor or note the orientation of the notches 2 on the microprocessor. This is important when installing the new microprocessor on the system board. c. Touch only the sides of the microprocessor.
8. Remove the protective cover 2 that protects the gold contacts on the new microprocessor 1 . 9. Hold the new microprocessor and align the notches on it with the tabs in the microprocessor socket, or align the small triangle on one corner with the corresponding beveled corner of the microprocessor socket. 10. Lower the new microprocessor straight down into the microprocessor socket on the system board. 11.
Replacing the system board Attention Do not open your computer or attempt any repair before reading and understanding the “Important safety information” in the ThinkCentre Safety and Warranty Guide that came with your computer. To obtain a copy of the ThinkCentre Safety and Warranty Guide, go to: http://www.lenovo.com/support CAUTION: The heat sink and microprocessor might be very hot. Turn off the computer and wait three to five minutes to let the computer cool before opening the computer cover.
12. Lower the microprocessor retainer. 13. Lock the retainer with the small handle to secure the microprocessor in the socket. 14. The new retention bracket has plastic one-way rings on the posts that insert into the rear of the new system board. Install the new retention bracket by aligning the posts on the module with the holes in the system board and pushing the posts through the holes until the retention bracket is secure. 15. Install the heat sink and fan assembly on the new system board. 16.
Replacing a hard disk drive Attention Do not open your computer or attempt any repair before reading and understanding the “Important safety information” in the ThinkCentre Safety and Warranty Guide that came with your computer. To obtain a copy of the ThinkCentre Safety and Warranty Guide, go to: http://www.lenovo.com/support Important When you install a new hard disk drive, you also need a set of Product Recovery discs.
Replacing an optical drive Attention Do not open your computer or attempt any repair before reading and understanding the “Important safety information” in the ThinkCentre Safety and Warranty Guide that came with your computer. To obtain a copy of the ThinkCentre Safety and Warranty Guide, go to: http://www.lenovo.com/support 1. Remove the computer cover. See “Removing the computer cover” on page 86. 2. Remove the front bezel. See “Removing and replacing the front bezel” on page 88. 3.
3. Disconnect the Media Card Reader cable connected to the system board. See “Identifying parts on the system board” on page 85 4. Remove the screw that secures the Media Card Reader to the Chassis. 5. Remove the Media Card Reader from the chassis. 6. Install the new Media Card Reader into the chassis and align the screw-hole in the Media Card Reader with the hole in the chassis. 7. Install the screw to secure the Media Card Reader to the chassis. 8. Connect the Media Card Reader cable to the system board.
Replacing the power switch or LED assembly Attention Do not open your computer or attempt any repair before reading and understanding the “Important safety information” in the ThinkCentre Safety and Warranty Guide that came with your computer. To obtain a copy of the ThinkCentre Safety and Warranty Guide, go to: http://www.lenovo.com/support 1. Disconnect the power switch/LED assembly cable from the system board. See “Identifying parts on the system board” on page 85. 2. Remove the front bezel.
108 Lenovo E200 Hardware Maintenance Manual
Chapter 9. FRU lists Attention: Read “Important information about replacing RoHS compliant FRUs” on page 2 before replacing any FRUs. Note: In the following tables, a CRU (Customer Replaceable Unit) is identified as either "1", '2", or "N" in the CRU column. "N" means that the part is not a CRU, "1" means that the part is a Self-service CRU, and "2" means that the part is an Optional-service CRU.
Item # 7848 FRUs FRU# CRU Tier 6 Hard disk drive, HDD 250GB HGST GEMINI 7200RPM, S-ATA II 8MB ROHS (models B3P, B3S) 40Y9036 N 6 Hard disk drive, HDD 250GB WD XL320SM WD2500AAJS-08B4A0, 7200RPM, S-ATA II 8MB ROHS (models B3P, B3S) 40Y9036 N 7 System board, uITX, FSB 1333/1066/800/533 Mhz, PCIe, 2x DDR2 Dual Channel up 4MB (models) 40W3186 N 8 Optical drive, DVD Recordable, SATA, No Software (models B1P, B2P, B3P, D1S, D2S, D3S) 43C1042 2 8 Optical drive, DVD Recordable, SATA, No Softwar
Chapter 10. Additional Service Information This chapter provides additional information that the service representative might find helpful. Security features Security features in this section include the following: v Passwords v Vital Product Data v Management Information Format (MIF) Hardware controlled Passwords Hardware controlled passwords are set using the Setup Utility program. For more information about passwords, see “Using passwords” on page 49.
1. Press and hold the F12 key and then turn on the computer. Set the diskette drive or the optical drive as the primary startup device. See “Changing the startup device sequence” on page 51. 2. To update (flash) BIOS: v From a diskette, make sure the computer is turned off and insert a system-program-update (flash) diskette. Then turn on the computer. The update begins. v From a disc, make sure the computer is turned on and insert the disc into the optical drive. 3. Turn on the computer.
Power management Power management reduces the power consumption of certain components of the computer such as the system power supply, processor, hard disk drives, and some monitors. Automatic configuration and power interface (ACPI) BIOS Being an ACPI BIOS system, the operating system is allowed to control the power management features of the computer and the setting for Advanced Power Management (APM) BIOS mode is ignored. Not all operating systems support ACPI BIOS mode.
Recovering software When you install a new hard disk drive, you also need a set of Product Recovery discs. The set of Product Recovery discs will enable the contents of the hard disk to be restored to the same state as when the computer was originally shipped from the factory. For more information on recovering factory-installed software, refer to “Recovering software” in the User Guide.
Appendix. Notices Lenovo may not offer the products, services, or features discussed in this document in all countries. Consult your local Lenovo representative for information on the products and services currently available in your area. Any reference to a Lenovo product, program, or service is not intended to state or imply that only that Lenovo product, program, or service may be used.
vary significantly. Some measurements may have been made on development-level systems and there is no guarantee that these measurements will be the same on generally available systems. Furthermore, some measurements may have been estimated through extrapolation. Actual results may vary. Users of this document should verify the applicable data for their specific environment. Television output notice The following notice applies to models that have the factory-installed television-output feature.
Part Number: 36-LNV-LC00121 Printed in USA (1P) P/N: 36-LNV-LC00121
