ThinkStation D30 Hardware Maintenance Manual Machine Types: 4353 and 4354
Note: Before using this information and the product it supports, be sure to read and understand the Chapter 2 “Safety information” on page 3 and Appendix A “Notices” on page 133. Sixth Edition (June 2014) © Copyright Lenovo 2012, 2014. LIMITED AND RESTRICTED RIGHTS NOTICE: If data or software is delivered pursuant a General Services Administration “GSA” contract, use, reproduction, or disclosure is subject to restrictions set forth in Contract No. GS-35F-05925.
Contents Chapter 1. About this manual . . . . . . 1 Important Safety Information . . . . . . . . . . 1 Chapter 2. Safety information . . . . . . 3 General safety . . . . . . . . . . . . Electrical safety . . . . . . . . . . . Safety inspection guide . . . . . . . . Handling electrostatic discharge-sensitive devices . . . . . . . . . . . . . . Grounding requirements . . . . . . . . Safety notices (multi-lingual translations) . . . . . . . . . . . . . 3 3 5 . . . . . . . . . . . . 5 6 6 Chapter 3.
Chapter 9. Locations . . . . . . . . . Locating connectors, controls, and indicators the front of your computer . . . . . . . . Locating connectors on the rear of your computer . . . . . . . . . . . . . . . Locating major FRUs and CRUs . . . . . . Looking up FRU information . . . . . . . Locating parts on the system board . . . . Locating internal drives . . . . . . . . . 73 on . . 73 . . . . . . . . . . 74 74 76 76 79 Chapter 10. Replacing FRUs . . . . . 81 Handling static-sensitive devices . . .
Chapter 1. About this manual This manual provides service and reference information for ThinkStation® computers listed on the front cover. This manual is intended only for trained service personnel who are familiar with Lenovo® computer products. Before servicing a Lenovo computer product, be sure to read Chapter 2 “Safety information” on page 3. Chapter 8 “Symptom-to-FRU Index” on page 67 and Chapter 11 “Additional service information” on page 127 are not specific to any machine type.
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Chapter 2. Safety information This chapter contains the safety information that you need to be familiar with before servicing a computer. General safety Follow these rules to ensure general safety: • Observe good housekeeping in the area of the machines during and after maintenance. • When lifting any heavy object: 1. Ensure you can stand safely without slipping. 2. Distribute the weight of the object equally between your feet. 3. Use a slow lifting force.
Important: Use only approved tools and test equipment. Some hand tools have handles covered with a soft material that does not insulate you when working with live electrical currents. Many customers have, near their equipment, rubber floor mats that contain small conductive fibers to decrease electrostatic discharges. Do not use this type of mat to protect yourself from an electric shock. • Find the room emergency power-off (EPO) switch, disconnecting switch, or electrical outlet.
Safety inspection guide The intent of this inspection guide is to assist you in identifying potentially unsafe conditions on these products. Each machine, as it was designed and built, had required safety items installed to protect users and service personnel from injury. This guide addresses only those items. However, good judgment should be used to identify potential safety hazards due to attachment of features or options not covered by this inspection guide.
• Wear a grounded wrist strap against your skin to eliminate static on your body. • Prevent the part from touching your clothing. Most clothing is insulative and retains a charge even when you are wearing a wrist strap. • Use the black side of a grounded work mat to provide a static-free work surface. The mat is especially useful when handling ESD-sensitive devices. • Select a grounding system, such as those listed below, to provide protection that meets the specific service requirement.
• Connect to properly wired outlets any equipment that will be attached to this product. • When possible, use one hand only to connect or disconnect signal cables. • Never turn on any equipment when there is evidence of fire, water, or structural damage. • Disconnect the attached power cords, telecommunications systems, networks, and modems before you open the device covers, unless instructed otherwise in the installation and configuration procedures.
≥18 kg (37 lbs) ≥32 kg (70.5 lbs) ≥55 kg (121.2 lbs) CAUTION: Use safe practices when lifting. CAUTION: The power control button on the device and the power switch on the power supply do not turn off the electrical current supplied to the device. The device also might have more than one power cord. To remove all electrical current from the device, ensure that all power cords are disconnected from the power source.
Chapter 2.
≥18 kg (37 lbs) ≥32 kg (70.5 lbs) ≥55 kg (121.2 lbs) 2 1 PERIGO A corrente elétrica proveniente de cabos de alimentação, de telefone e de comunicações é perigosa.
Para evitar risco de choque elétrico: • Não conecte nem desconecte nenhum cabo ou execute instalação, manutenção ou reconfiguração deste produto durante uma tempestade com raios. • Conecte todos os cabos de alimentação a tomadas elétricas corretamente instaladas e aterradas. • Todo equipamento que for conectado a este produto deve ser conectado a tomadas corretamente instaladas. • Quando possível, utilize apenas uma das mãos para conectar ou desconectar cabos de sinal.
• A utilização de controles ou ajustes ou a execução de procedimentos diferentes dos especificados aqui pode resultar em exposição prejudicial à radiação. PERIGO Alguns produtos a laser contêm diodo de laser integrado da Classe 3A ou da Classe 3B. Observe o seguinte: Radiação a laser quando aberto. Não olhe diretamente para o feixe a olho nu ou com instrumentos ópticos e evite exposição direta ao feixe. ≥18 kg (37 lbs) ≥32 kg (70.5 lbs) ≥55 kg (121.
Chapter 2.
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2 1 Chapter 2.
DANGER Le courant électrique provenant de l'alimentation, du téléphone et des câbles de transmission peut présenter un danger. Pour éviter tout risque de choc électrique : • Ne manipulez aucun câble et n'effectuez aucune opération d'installation, d'entretien ou de reconfiguration de ce produit au cours d'un orage. • Branchez tous les cordons d'alimentation sur un socle de prise de courant correctement câblé et mis à la terre.
ATTENTION: Si des produits à laser (tels que des unités de CD-ROM, de DVD-ROM, des unités à fibres optiques, ou des émetteurs) sont installés, prenez connaissance des informations suivantes : • Ne retirez pas le carter. En ouvrant l'unité de CD-ROM ou de DVD-ROM, vous vous exposez au rayonnement dangereux du laser. Aucune pièce de l'unité n'est réparable.
2 1 VORSICHT An Netz-, Telefon- und Datenleitungen können gefährliche Spannungen anliegen. Aus Sicherheitsgründen: • Bei Gewitter an diesem Gerät keine Kabel anschließen oder lösen. Ferner keine Installations-, Wartungs- oder Rekonfigurationsarbeiten durchführen. • Gerät nur an eine Schutzkontaktsteckdose mit ordnungsgemäß geerdetem Schutzkontakt anschließen. • Alle angeschlossenen Geräte ebenfalls an Schutzkontaktsteckdosen mit ordnungsgemäß geerdetem Schutzkontakt anschließen.
• über 100 C erhitzen. • reparieren oder zerlegen. Die örtlichen Bestimmungen für die Entsorgung von Sondermüll beachten. ACHTUNG: Bei der Installation von Lasergeräten (wie CD-ROM-Laufwerken, DVD- aufwerken, Einheiten mit Lichtwellenleitertechnik oder Sendern) Folgendes beachten: • Die Abdeckungen nicht entfernen. Durch Entfernen der Abdeckungen des Lasergeräts können gefährliche Laserstrahlungen freigesetzt werden. Das Gerät enthält keine zu wartenden Teile.
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2 1 Chapter 2.
PERICOLO La corrente elettrica proveniente dai cavi di alimentazione, del telefono e di comunicazione può essere pericolosa. Per evitare il rischio di scosse elettriche: • Non collegare o scollegare qualsiasi cavo oppure effettuare l'installazione, la manutenzione o la riconfigurazione del prodotto durante un temporale. • Collegare tutti i fili elettrici a una presa di alimentazione correttamente cablata e dotata di messa a terra.
ATTENZIONE: Quando vengono installati prodotti laser (quali CD-ROM, unità DVD-ROM, unità a fibre ottiche o trasmittenti), tener presente quanto segue: • Non rimuovere gli sportelli. L'apertura di un'unità laser può determinare l'esposizione a radiazioni laser pericolose. All'interno dell'unità non vi sono parti su cui effettuare l'assistenza tecnica. • L'utilizzo di controlli, regolazioni o l'esecuzione di procedure non descritti nel presente manuale possono provocare l'esposizione a radiazioni pericolose.
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2 1 PELIGRO La corriente eléctrica procedente de cables de alimentación, teléfonos y cables de comunicación puede ser peligrosa. Para evitar el riesgo de descarga eléctrica: • No conecte ni desconecte los cables ni realice ninguna tarea de instalación, mantenimiento o reconfiguración de este producto durante una tormenta eléctrica. • Conecte todos los cables de alimentación a tomas de corriente debidamente cableadas y conectadas a tierra.
• No encienda nunca un equipo cuando hay señales de fuego, agua o daños estructurales. • Desconecte los cables de alimentación, los sistemas de telecomunicaciones, las redes y los módems conectados antes de abrir las cubiertas de los dispositivos, a menos que se indique lo contrario en los procedimientos de instalación y configuración. • Conecte y desconecte los cables, como se describe en la tabla siguiente, cuando instale, mueva o abra las cubiertas de este producto o de los dispositivos conectados.
Algunos productos láser tienen incorporado un diodo láser de clase 3A o clase 3B. Tenga en cuenta lo siguiente: Cuando se abre, queda expuesto a radiación láser. No mire directamente al rayo láser, ni siquiera con instrumentos ópticos, y evite exponerse directamente al rayo láser. ≥18 kg ≥32 kg ≥55 kg PRECAUCIÓN: Adopte procedimientos seguros al levantar el equipo.
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Chapter 3. General information This chapter provides general information that applies to all machine types supported by this publication. Specifications This section lists the physical specifications for your computer. Dimensions Width: 210 mm (8.3 inches) Height: 485 mm (19.1 inches) (floor to top of handle) Depth: 602 mm (23.7 inches) Weight Maximum configuration as shipped: 27.5 kg (60.
Accessing Lenovo programs on the Windows 7 operating system You can access Lenovo programs on the Windows 7 operating system through Windows Search or from Control Panel. The icon name displayed in the search result or Control Panel might be different from the program name. You can find the program by its program name or icon name as shown in the Lenovo programs available on the Windows 7 operating system table.
• Lenovo Cloud Storage • Lenovo Companion • Lenovo Reach • Lenovo SHAREit • Lenovo Solution Center • Lenovo Support • Lenovo Tools • Password Manager • System Update Lenovo Support Web site Technical support information is available on the Lenovo Support Web site at: http://www.lenovo.
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Chapter 4. General Checkout Attention The drives in the computer you are servicing might have been rearranged or the drive startup sequence might have been changed. Be extremely careful during write operations such as copying, saving, or formatting. Data or programs can be overwritten if you select an incorrect drive. General error messages appear if a problem or conflict is found by an application program, the operating system, or both.
– If it has been working, what changes were made prior to it failing? – Is this the original reported failure? • Diagnostics version – Type and version level • Hardware configuration – Print (print screen) configuration currently in use – BIOS level • Operating system software – Type and version level Notes: To eliminate confusion, identical systems are considered identical only if they: 1. Are the exact machine type and models 2. Have the same BIOS level 3.
Chapter 5. Troubleshooting and diagnostics This chapter describes some basic troubleshooting and diagnostic programs. If your computer problem is not described here, see “Lenovo Support Web site” on page 31 for additional troubleshooting resources. Basic troubleshooting The following table provides information to help you troubleshoot your computer problems. Note: If you cannot correct the problem, have the computer serviced.
Symptom Action The operating system does not start. Verify that: The computer beeps multiple times before the operating system starts. Verify that no keys are stuck. • The startup sequence includes the device where the operating system resides. Usually, the operating system is on the hard disk drive. For more information, see “Selecting a startup device” on page 57. Accessing Control Panel on the Windows 8 or Windows 8.
• For Windows 8 or Windows 8.1: Open Control Panel, and then click System and Security ➙ System ➙ System Protection ➙ System Restore. If this does not correct the problem, continue with the next step. 6. Run the diagnostic program. See “Lenovo Solution Center” on page 53 for more information. • If the diagnostic program detects a hardware failure, contact the Lenovo Customer Support Center. See “Lenovo Support Web site” on page 31 for more information.
• “An audio disc or AutoPlay-enabled disc does not automatically play when it is inserted into a drive” on page 38 • “Sound comes from one external speaker only” on page 38 • “No audio in DOS applications or games” on page 38 No audio in Windows Symptom: No audio in Windows Actions: • If you are using powered external speakers that have an On/Off control, verify that the On/Off control is set to the On position and the speaker power cable is connected to a properly grounded, functional ac electrical o
Actions: • Make sure the DOS application or game is configured to use SoundBlaster Pro or SoundBlaster emulation. Refer to the documentation that comes with the application or game for instructions on setting sound-card settings. • If these actions do not correct the problem, run the diagnostic programs (see “Lenovo Solution Center” on page 53 for instructions). If you need technical assistance, see “Lenovo Support Web site” on page 31.
If these actions do not correct the problem, run the diagnostic programs (see “Lenovo Solution Center” on page 53 for instructions). If you need technical assistance, see “Lenovo Support Web site” on page 31.
Actions: • Disable any background programs, such as AntiVirus or Desktop Themes. • Ensure that video resolution is set to less than 1152 x 864. If these actions do not correct the problem, run the diagnostic programs (see “Lenovo Solution Center” on page 53 for instructions). If you need technical assistance, see “Lenovo Support Web site” on page 31.
If these actions do not correct the problem, run the diagnostic program Lenovo Solution Center. See “Lenovo Solution Center” on page 53. If you need technical assistance, see “Lenovo Support Web site” on page 31.
1. Open Control Panel. 2. Click Hardware and Sound. 3. Click Devices and Printers. 4. Double-click USB Enhanced Performance Keyboard. The USB Enhanced Performance Keyboard Customization program starts. If these actions do not correct the problem, have the computer and keyboard serviced. See “Lenovo Support Web site” on page 31 for details. The mouse or pointing device does not work Symptom: The mouse or pointing device does not work.
The fingerprint reader does not work Symptom: The fingerprint reader does not work. Action: The following could cause the fingerprint reader not to operate properly: • Not enrolling your fingerprint correctly. • Scratching the surface of the reader with a hard, pointed object. • Scraping the surface of the reader with your nail or anything hard. • Using or touching the reader with a dirty finger. • The surface of your finger is very different from when you enrolled your fingerprint.
Action: The computer is probably set for energy savings with the power-management feature. If the power-management feature is enabled, disabling it or changing the settings might solve the problem. If these actions do not correct the problem, run the diagnostic programs (see “Lenovo Solution Center” on page 53 for instructions). If you need technical assistance, see “Lenovo Support Web site” on page 31.
Action: The monitor might be affected by interference from nearby equipment. Magnetic fields around other devices, such as transformers, appliances, fluorescent lights, and other monitors might be causing the problem. Move fluorescent desk lighting or any equipment that produces magnetic fields further away from the monitor. If this does not correct the problem, do the following: 1. Turn off the monitor. (Moving a color monitor while it is turned on might cause screen discoloration.) 2.
On the Windows 8 or Windows 8.1 operating system, open Control Panel and click Hardware and Sound ➙ Adjust screen resolution ➙ Advanced Settings. Then click the Monitor tab and select a new refresh rate. On the Windows 8 or Windows 8.1 operating system, do the following: 1. Open Control Panel. 2. Click Hardware and Sound. 3. Click Device Manager. If you are prompted for an administrator password or confirmation, type the password or provide confirmation. 4.
Option problems Use this information to diagnose problems with Lenovo hardware options that do not have their own troubleshooting information. Select your symptom from the following list: • “An option that was just installed does not work” on page 48 • “An option that previously worked does not work now” on page 48 An option that was just installed does not work Symptom: An option that was just installed does not work. Action: Verify that: • The option is designed for your computer.
Insufficient free hard disk drive space Symptom: Insufficient free hard disk drive space The Windows operating system will slow down and might produce errors if the hard disk drive gets too full. To check the amount of free space on the Windows 7 operating system, do the following: 1. Click Start ➙ Computer. 2. Right-click your C drive entry and then click Properties. The amount of free disk space is displayed. To check the amount of free space on the Windows 8 operating system, do the following: 1.
Action: Run the Windows Disk Defragmenter program. Note: Depending on the size of the hard disk drive and amount of data currently stored on the hard disk drive, the disk-defragmentation process might take up to several hours to complete. On the Windows 7 operating system, do the following: 1. Close any programs that are currently running and close any open windows. 2. Click Start ➙ Computer. 3. Right-click your C drive entry and then click Properties. 4. Click the Tools tab. 5.
Serial port problems Use this information to troubleshoot the serial port and devices attached to the serial port. Symptom: Serial port cannot be accessed. Actions: • Make sure the serial cable is securely connected to the serial port on the computer and to the serial device. If the serial device has its own power cord, make sure it is attached to a properly grounded electrical outlet. • If the serial device has its own On/Off switch, make sure it is in the On position.
– Other software works on your computer. – The software you are using works correctly on another computer. • If you received any error messages while using the software program, see the printed documentation supplied with the software or the help system for that software for a description of the messages and solutions to the problem. • Check with your software manufacturer to see if any updates are available. Many software manufacturers make updates available from the World Wide Web.
2. If you are unable to isolate and repair the problem yourself after running the diagnostic program, save and print the log files created by the diagnostic program. You will need the log files when you speak to a Lenovo technical support representative. Lenovo Solution Center The Lenovo Solution Center program enables you to troubleshoot and resolve computer problems.
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Chapter 6. Using the Setup Utility program The Setup Utility program is used to view and change the configuration settings of your computer, regardless of which operating system you are using. However, the operating system settings might override any similar settings in the Setup Utility program. Starting the Setup Utility program To start the Setup Utility program, do the following: 1. Make sure your computer is turned off. 2. Repeatedly press and release the F1 key when turning on the computer.
Password considerations A password can be any combination of up to 64 alphabetic and numeric characters. For security reasons, it is recommended to use a strong password that cannot be easily compromised.
Note: A password can be any combination of up to 64 alphabetic and numeric characters. For more information, see “Password considerations” on page 56. Erasing lost or forgotten passwords (clearing CMOS) This section provides instructions on how to erase lost or forgotten passwords, such as a user password. To erase a lost or forgotten password, do the following: 1. Remove all media from the drives and turn off all attached devices and the computer.
Selecting a temporary startup device Use this procedure to select a temporary startup device. Note: Not all discs and hard disk drives are bootable. 1. Turn off your computer. 2. Repeatedly press and release the F12 key when turning on the computer. When the Startup Device Menu window displays, release the F12 key. 3. Select the desired startup device and press Enter. The computer will start up from the device you selected.
4. Press F10 to save changes and exit the Setup Utility program. Press Enter when prompted to confirm the exit. • Enabling the after power loss feature The after power loss feature enables your computer to wake up when the power supply resumes after a sudden loss of electricity. To enable the after power loss feature, do the following: 1. Start the Setup Utility program. 2. From the Setup Utility program main menu, select Power ➙ After Power Loss, and press Enter. 3. Select Power On and press Enter. 4.
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Chapter 7. Configuring RAID This chapter provides instructions on how to install hard disk drives and configure Redundant Array of Independent Disks (RAID) for your computer. Depending on your computer model, RAID can be enabled by Intel Rapid Storage Technology enterprise (RSTe) or the LSI MegaRAID BIOS. Note: The RAID configuration information described in this chapter is only applicable in the Windows environment.
• If five SATA hard disk drives or solid-state drives are installed, the SATA hard disk drive enablement module (one to five hard disk drives) is required. • If any SAS hard disk drives are installed, the SAS hard disk drive enablement module (one to five hard disk drives) is required. For more information about the hard disk drive enablement module, refer to “Installing or replacing a hard disk drive enablement module” on page 107.
• RAID Level 0 • RAID Level 1 • RAID Level 10 • RAID Level 5 c. Disks: Press Enter to enter the SELECT DISKS MENU window. Follow the instructions at the bottom of the menu to select hard disk drives, and then press Enter to complete the configuration. d. Strip Size: Press the up and down arrow keys to select a strip size. e. Capacity: Customize the capacity of the RAID volume. The default RAID volume is the largest value. 4. Press Enter to finish configuring all the five options.
using this adapter, refer to the complete MegaRAID SAS Software User Guide that is available at http://support.lenovo.com/en_US/guides-and-manuals/detail.page?DocID=UM007543.
Entering the LSI MegaRAID BIOS configuration utility This section provides instructions on how to enter the LSI MegeRAID BIOS configuration utility. To enter the LSI MegaRAID BIOS configuration utility, do the following: 1. During the computer startup, follow the instructions on the screen. 2. Press Ctrl+H to enter the CONTROLLER SELECTION window. 3. Select the controller you want to configure, and then click Start to enter the LSI MegaRAID BIOS configuration utility.
Deleting RAID volumes using the LSI MegaRAID BIOS configuration utility This section provides instructions on how to delete RAID volumes using the LSI MegaRAID BIOS configuration utility. To delete RAID volumes using the LSI MegaRAID BIOS configuration utility, do the following: 1. Enter the LSI MegaRAID BIOS configuration utility. See “Entering the LSI MegaRAID BIOS configuration utility” on page 65. 2. Click the virtual hard disk drives you want to delete, and then the Virtual Drive window is displayed.
Chapter 8. Symptom-to-FRU Index The Symptom-to-FRU index lists error symptoms and possible causes. The most likely cause is listed first. Always begin with Chapter 4 “General Checkout” on page 33. This index can also be used to help you decide which FRUs to have available when servicing a computer. If you are unable to correct the problem using this index, go to “Undetermined problems” on page 71. Notes: • If you have both an error message and an incorrect audio response, diagnose the error message first.
The following tables describes beep symptoms. Beep Symptom FRU/Action 2 short beeps CMOS setting error Perform the following actions in order. 1. Start the Setup Utility program and press F10 to save and exit. See Chapter 6 “Using the Setup Utility program” on page 55. 2. Start the Setup Utility program and press F9 to load defaults and then press F10 to save and exit. 3. Perform a Boot block recovery. See “Recovering from a POST/BIOS update failure” on page 129.
POST Error Message Description/Action CMOS battery failed The CMOS battery is no longer functional. Replace the battery. CMOS checksum error - defaults loaded Checksum of CMOS is incorrect. The computer loads the default configuration settings. This error might indicate that CMOS has become corrupt due to a weak CMOS battery. CPU at nnnn nnnn is the running speed of the microprocessor.
Message/Symptom Computer will not RPL from server FRU/Action 1. Ensure that network is in startup sequence as first device or first device after diskette. 2. Ensure that network adapter is enabled for RPL. 3. Network adapter (Advise network administrator of new MAC address) Computer will not perform a Wake On LAN® (if applicable) 1. Check power supply and signal cable connections to network adapter. 2. Ensure that the operating system settings are set to enable Wake on LAN. 3.
Message/Symptom Printer problems FRU/Action 1. Printer 2. System board Program loads from the hard disk with a known-good diagnostics diskette in the first 3.5-inch diskette drive 1. Run the Setup Utility program and check Startup sequence. 2. Diskette drive 3. Diskette drive cable 4. System board 5. Power supply RPL computer cannot access programs from its own hard disk. 1. If network administrator is using LCCM Hybrid RPL, check startup sequence: a. First device - network b.
If all devices and adapters have been removed, and the problem continues, replace the system board.
Chapter 9. Locations This chapter introduces the locations of the computer hardware components. Locating connectors, controls, and indicators on the front of your computer Figure 1 “Front connector, control, and indicator locations” on page 73 shows the locations of the connectors, controls, and indicators on the front of your computer. Figure 1. Front connector, control, and indicator locations 1 Optical drive eject/close button 2 USB 3.
Locating connectors on the rear of your computer Figure 2 “Rear connector locations” on page 74 shows the locations of the connectors on the rear of your computer. Some connectors on the rear of your computer are color-coded to help you determine where to connect the cables on your computer. Figure 2.
Figure 3. Locating major FRUs and CRUs Chapter 9.
The following table lists the major FRUs shown in Figure 3 “Locating major FRUs and CRUs” on page 75 and identifies which FRUs also are self-service CRUs or optional-service CRUs. Notes: • Self-service CRUs: These CRUs unplug or are secured by no more than two screws. Examples of these types of CRUs include the keyboard, the mouse, any USB device, and the power cord. Other self-service CRUs depending on product design might include memory modules, adapter cards, hard disk drives, and optical drives.
Figure 4.
37 Hard disk drive connector 2 38 Hard disk drive connector 3 39 Cover presence switch connector (Intrusion switch connector) 40 Battery 41 eSATA connector 42 Front USB 3.0 connector (for connecting the front USB 3.
Locating internal drives Internal drives are devices that your computer uses to read and store data. You can add drives to your computer to increase storage capacity and enable your computer to read other types of media. Internal drives are installed in bays. In this manual, the bays are referred to as bay 1, bay 2, and so on.
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Chapter 10. Replacing FRUs This chapter provides information about the FRU replacement instructions. Important Be sure to read and understand Chapter 2 “Safety information” on page 3 before replacing any FRU. These precautions and guidelines will help you work safely. Note: FRU replacements are to be done only by trained service technicians.
computer” on page 73 and “Locating connectors on the rear of your computer” on page 74 to identify the required connector. Then, use the instructions that come with the option to help you make the connection and install any software or device drivers that are required for the option. Removing the computer cover Attention: Do not open your computer or attempt any repair before reading and understanding the “Important Safety Information” on page 1.
5. Disengage the cover latch 1 and remove the cover. Place the cover on a flat surface. Figure 6. Removing the computer cover Removing and reinstalling the front bezel Attention: Do not open your computer or attempt any repair before reading and understanding the “Important Safety Information” on page 1. This section provides instructions on how to remove and reinstall the front bezel. To remove and reinstall the front bezel, do the following: 1.
3. Remove the front bezel by releasing the two plastic tabs on the left side and pivoting the front bezel outward. Figure 7. Removing the front bezel 4. To reinstall the front bezel, align the three plastic tabs on the right side of the front bezel with the corresponding holes in the chassis, and then pivot the front bezel inwards until the two plastic tabs snaps into position on the left side. What to do next: • To work with another piece of hardware, go to the appropriate section.
1. Turn off the computer and disconnect all power cords from electrical outlets. 2. Remove the computer cover. See “Removing the computer cover” on page 82. 3. Open the PCI card retainer by lifting the retainer and then pivoting it out. Figure 8. Opening the PCI card retainer 4. Depending on whether you are installing or replacing a PCI card, do one of the following: • If you are installing a PCI card, remove the appropriate metal card slot cover.
Figure 9. Removing a PCI card Notes: a. The card fits tightly into the card slot. If necessary, alternate moving each side of the card a small amount until it is removed from the card slot.
b. If the card is held in place by a retaining latch, press the card retaining latch 1 as shown to disengage the latch. Grasp the card and gently pull it out of the card slot. 5. Remove the new PCI card from its static-protective package. 6. Install the new card into the appropriate card slot on the system board. See “Locating parts on the system board” on page 76. 7. Pivot the PCI card latch to the closed position to secure the PCI card.
2. Remove the computer cover. See “Removing the computer cover” on page 82. 3. Remove the PCI card holder. See “Installing or replacing a PCI card” on page 84. 4. Remove the front fan assembly. See “Replacing the hard disk drive fan assembly” on page 100. 5. Remove any parts or disconnect any cables that might impede your access to the mini PCI express card slot on the system board. See “Locating parts on the system board” on page 76. 6.
Note: Do not touch the contact edge and circuit board of the mSATA solid-state drive. Figure 11. Installing an mSATA solid-state drive 9. Reinstall any parts or reconnect any cables that you have removed. 10. Reinstall the front fan assembly. See “Replacing the hard disk drive fan assembly” on page 100. What to do next: • To work with another piece of hardware, go to the appropriate section. • To complete the installation or replacement, go to “Completing the parts replacement” on page 124.
Your computer has 16 slots for installing or replacing DDR3 ECC UDIMMs or DDR3 ECC RDIMMs. When installing or replacing a memory module, use the following guidelines: • Use either DDR3 ECC UDIMMs or DDR3 ECC RDIMMs for your computer. Do not install both the UDIMMs and RDIMMs into the same computer. • Use 2 GB, 4 GB, or 8 GB UDIMMs in any combination up to a maximum of 128 GB. • Use 2 GB, 4 GB, 8 GB, 16 GB, or 32 GB DDR3 RDIMMs in any combination up to a maximum of 512 GB.
• If you are replacing an old memory module, open the retaining clips and gently pull the memory module out of the memory slot. Figure 13. Removing a memory module • If you are installing a memory module, open the retaining clips of the memory slot into which you want to install the memory module. Figure 14. Opening the retaining clips Chapter 10.
9. Position the new memory module over the memory slot. Make sure that the notch 1 on the memory module aligns correctly with the slot key 2 on the system board. Push the memory module straight down into the slot until the retaining clips close. Figure 15. Installing a memory module 10. To install the memory fan duct, secure the rear of the fan duct with the retaining clips of the memory slots, and then pivot the fan duct downward until the fan duct snaps into position. Figure 16.
This section provides instructions on how to install or replace the optical drive. To install or replace an optical drive, do the following: 1. Turn off the computer and disconnect all power cords from electrical outlets. 2. Remove the computer cover. See “Removing the computer cover” on page 82. 3. Remove the front bezel. See “Removing and reinstalling the front bezel” on page 83. 4. Locate the optical drive. See “Locating major FRUs and CRUs” on page 74. 5.
6. Install the optical drive retainer on the side of the new optical drive. Figure 18. Installing the optical drive retainer 7. Slide the new optical drive into the drive bay from the front of the computer until the optical drive snaps into position. Figure 19.
8. Connect the signal cable and the power cable to the new optical drive. Figure 20. Connecting the optical drive 9. Reinstall the front bezel. See “Removing and reinstalling the front bezel” on page 83. What to do next: • To work with another piece of hardware, go to the appropriate section. • To complete the installation or replacement, go to “Completing the parts replacement” on page 124.
6. Press the blue retaining clip 1 to remove the card reader out of the chassis. Figure 21. Removing the card reader 7. Install the card reader retainer on the side of the new card reader. Figure 22.
8. Slide the card reader with retainer into the card reader drive bay until it snaps into position. Figure 23. Installing the card reader 9. Reconnect the card reader cable to the system board. See “Locating parts on the system board” on page 76. 10. Reinstall the front bezel. See “Removing and reinstalling the front bezel” on page 83. What to do next: • To work with another piece of hardware, go to the appropriate section.
Refer to the “Lithium battery notice” in the ThinkStation Safety, Warranty, and Setup Guide for information about replacing and disposing of the battery. To replace the battery, do the following: 1. Turn off the computer and disconnect all power cords from electrical outlets. 2. Remove the computer cover. See “Removing the computer cover” on page 82. 3. Locate the battery. See “Locating parts on the system board” on page 76. 4. Remove the old battery. Figure 24. Removing the old battery 5.
CAUTION: The heat sink and fan assembly might be very hot. Before you open the computer cover, turn off the computer and wait several minutes until the computer is cool. To replace the heat sink and fan assembly, do the following: 1. Turn off the computer and disconnect all power cords from electrical outlets. 2. Remove the computer cover. See “Removing the computer cover” on page 82. 3. Lay the computer on its side for easier access to the system board. 4.
9. Follow the following sequence to install the four screws to secure each new heat sink and fan assembly. Do not over-tighten the screws. a. Partially tighten screw 1 , then fully tighten screw 2 , and then fully tighten screw 1 . b. Partially tighten screw 3 , then fully tighten screw 4 , and then fully tighten screw 3 . 10. Connect the heat sink and fan assembly cables to the microprocessor fan connectors on the system board. See “Locating parts on the system board” on page 76.
5. Press the tab, and then pivot the hard disk drive fan outward to remove it from the chassis. Figure 27. Removing the hard disk drive fan assembly 6. Position the hard disk drive fan, and then pivot the fan to insert the tab into the chassis. 7. Reconnect the hard disk drive fan cable to the system board. What to do next: • To work with another piece of hardware, go to the appropriate section. • To complete the installation or replacement, go to “Completing the parts replacement” on page 124.
5. The rear fan assembly is attached to the chassis by four rubber mounts. Remove the rear fan assembly by breaking or cutting the rubber mounts and gently pulling the rear fan assembly out of the chassis. Note: The new rear fan assembly will have four new rubber mounts attached. Figure 28. Removing the rear fan assembly 6. Install the new rear fan assembly by aligning the new rubber mounts with the corresponding holes in the chassis and push the rubber mounts through the holes.
Figure 29. Installing the rear fan assembly 7. Connect the rear fan assembly cable to the system fan connector on the system board. What to do next: • To work with another piece of hardware, go to the appropriate section. • To complete the installation or replacement, go to “Completing the parts replacement” on page 124. Installing or replacing a hard disk drive Attention: Do not open your computer or attempt any repair before reading and understanding the “Important Safety Information” on page 1.
1. Turn off the computer and disconnect all power cords from electrical outlets. 2. Remove the computer cover. See “Removing the computer cover” on page 82. 3. Locate the hard disk drive. See “Locating internal drives” on page 79. 4. Disconnect the signal cable and the power cable from the hard disk drive. 5. Pull the bracket handle out to remove the hard disk drive from the chassis. Figure 30. Removing the hard disk drive 6. Flex the sides of the bracket to remove the hard disk drive from the bracket.
7. To install a new hard disk drive into the bracket, flex the bracket and align pin 1 , pin 2 , pin 3 , and pin 4 on the bracket with the corresponding holes in the hard disk drive. Do not touch the circuit board 5 on the bottom of the hard disk drive. Figure 31. Installing the hard disk drive into the bracket Note: If you are replacing or installing a 2.5-inch hard disk drive, you need to install it into a 2.5 to 3.5-inch converter bracket. Then install the 2.
Figure 33. Installing the hard disk drive 9. Connect the signal cable and the power cable to the new hard disk drive. Note: If you are installing SAS hard disk drives, you must connect the signal cables and power cables to the SAS-to-SATA conversion adapter before you connect them to the hard disk drive. Figure 34.
What to do next: • To work with another piece of hardware, go to the appropriate section. • To complete the installation or replacement, go to “Completing the parts replacement” on page 124. Installing or replacing a hard disk drive enablement module Attention: Do not open your computer or attempt any repair before reading and understanding the “Important Safety Information” on page 1. This section provides instructions on how to install or replace a hard disk drive enablement module.
7. To install a new hard disk drive enablement module, align the hole in the hard disk drive enablement module with the plastic standoff on the system board, and then position the hard disk drive module over the corresponding connector on the system board. Figure 36. Installing a new hard disk drive enablement module 8. Reinstall the hard disk drive fan assembly and close the PCI card retainer. See “Replacing the hard disk drive fan assembly” on page 100.
4. Locate the front audio and USB assembly. See “Locating major FRUs and CRUs” on page 74. 5. Disconnect the front audio and USB assembly cables from the system board. See “Locating parts on the system board” on page 76. Note: Make sure you note the locations of the cables when you disconnect the cables from the system board. 6. Remove the two screws that secure the front audio and USB assembly bracket, and then remove the bracket from the chassis. Figure 37.
This section provides instructions on how to replace the internal speaker. Note: The internal speaker is only available on some models. To replace the internal speaker, do the following: 1. Turn off the computer and disconnect all power cords from electrical outlets. 2. Remove the computer cover. See “Removing the computer cover” on page 82. 3. Locate the internal speaker connector and disconnect the internal speaker cable form the system board. See “Locating parts on the system board” on page 76. 4.
Installing the second microprocessor Attention: Do not open your computer or attempt any repair before reading and understanding the “Important Safety Information” on page 1. This topic provides instructions on how to install the second microprocessor. Depending on the model, your computer might come with one or two microprocessors.
5. Open the small handle 2 by gently pressing down the small handle, and then pulling the small handle a little bit outward to release it from the secured position. Then, open the other small handle 1 by following the same instructions. Ensure that the small handles are in the fully open position. Note: There are two marks on the microprocessor retainer. You need to open the small handle marked with first, and then you can open the other small handle marked with . Figure 39. Opening the handles 6.
• Do not drop anything onto the microprocessor socket while it is exposed. The socket pins must be kept as clean as possible. Figure 41. Removing the microprocessor 8. Touch the static-protective package that contains the new microprocessor to any unpainted surface on the outside of the computer. Then, remove the new microprocessor from the package. 9. Remove the new microprocessor from the protective cover that protects the gold contacts on the bottom of the new microprocessor.
10. Note the orientation of the new microprocessor. Hold the new microprocessor by its edges and align the notches 1 on it with the tabs 2 in the microprocessor socket. Then, carefully lower the new microprocessor straight down into the microprocessor socket. Note: The small triangle 3 on one corner of the new microprocessor is the microprocessor orientation indicator. The new microprocessor is in the correct orientation when this indicator faces the beveled corner 4 of the microprocessor socket.
12. Gently press down the small handle 1 , and then push the handle inward to secure it. Then gently press down the small handle 2 and push the handle inward to lock the microprocessor retainer into position and secure the new microprocessor in the socket. Note: There are two marks on the microprocessor retainer. Ensure that you close the small handle marked with first, and then close the small handle marked with . Always follow the correct sequence when you close the small handles. Figure 45.
• For E5-1600 series microprocessors, the computer can support only one installed. If you want to install two microprocessors into your computer, use the E5-2600 series microprocessors. • Use any documentation that comes with the microprocessor option kit and follow those instructions in addition to the instructions in this topic. • Your microprocessor, socket, and socket cover might look slightly different from the illustrations in this topic. To replace a microprocessor, do the following: 1.
Figure 47. Opening the microprocessor retainer 8. Touch only the edges of the microprocessor and carefully lift it straight up and out of the microprocessor socket. Place the old microprocessor on a static-protective surface. Notes: • Do not touch the gold contacts on the bottom of the microprocessor. • Do not drop anything onto the microprocessor socket while it is exposed. The socket pins must be kept as clean as possible. Figure 48. Removing the microprocessor 9.
10. Remove the new microprocessor from the protective cover that protects the gold contacts on the bottom of the new microprocessor. Do not touch the pins on the microprocessor socket or the gold contacts on the bottom of the new microprocessor. Figure 49. Do not touch the pins 11. Note the orientation of the new microprocessor. Hold the new microprocessor by its edges and align the notches 1 on it with the tabs 2 in the microprocessor socket.
12. Pivot the microprocessor retainer downward to close the retainer. Figure 51. Closing the microprocessor retainer 13. Gently press down the small handle 1 , and then push the handle inward to secure it. Then gently press down the small handle 2 and push the handle inward to lock the microprocessor retainer into position and secure the new microprocessor in the socket. Note: There are two marks on the microprocessor retainer.
CAUTION: The heat sink and microprocessor might be very hot. Before you open the computer cover, turn off the computer and wait several minutes until the computer is cool. Note: Before replacing the system board, make sure you have a retention module for the new system board. To replace the system board, do the following: 1. Remove all media from the drives and turn off all attached devices and the computer.
Figure 53. Removing the ten screws that secure the system board to the chassis 12. Carefully lift the failing system board out of the chassis. 13. Position the new system board into the chassis so that the screw holes in the new system board are aligned with those in the chassis. Install the ten screws that secure the system board to the chassis by following the sequence from 10 to 1 . 14. Remove the microprocessor socket cover(s) from the new system board. 15.
Figure 54. Closing the microprocessor retainer 2. Gently press down the small handle 1 , and then push the handle inward to secure it. Then gently press down the small handle 2 and push the handle inward to lock the microprocessor retainer into position. Figure 55. Securing the microprocessor in the socket 3. Align the notch 1 of the microprocessor socket cover with the alignment key 2 of the microprocessor socket. Lower the socket cover straight down into the microprocessor socket on the system board.
Replacing the power supply assembly Attention: Do not open your computer or attempt any repair before reading and understanding the “Important Safety Information” on page 1. This document provides instructions on how to replace the power supply assembly. CAUTION: Never remove the cover on a power supply or any part that has the following label attached. Hazardous voltage, current, and energy levels are present inside any component that has this label attached.
Figure 57. Removing six screws that secure the power supply assembly 7. Slide the power supply assembly toward the front of the computer and then lift it out of the chassis. 8. Install the new power supply assembly into the chassis, and make sure the screw holes in the new power supply assembly align with those in the chassis. 9. Install the six screws that secure the new power supply assembly in place. 10. Connect the power supply assembly cables to the system board and all drives.
7. Reconnect the external cables and power cords to the computer. See “Locating connectors on the rear of your computer” on page 74. 8. To update your configuration, refer to Chapter 6 “Using the Setup Utility program” on page 55. Note: In most areas of the world, Lenovo requires the return of the defective Customer Replaceable Unit (CRU). Information about this will come with the CRU or will come a few days after the CRU arrives.
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Chapter 11. Additional service information This chapter provides additional information that the service representative might find helpful. Security features Security features in this section include the following: • Passwords • Vital Product Data • Management Information Format (MIF) Hardware-controlled passwords Hardware-controlled passwords are set using the Setup Utility program. For more information about passwords, see “Using passwords” on page 55.
Updating (flashing) the BIOS from a disc This section provides instructions on how to update (flash) the BIOS from a disc. Note: You can download a self-starting bootable disc image (known as an ISO image) with the system program updates to create a system-program-update disc. Go to http://www.lenovo.com/support. To update (flash) the BIOS from a disc on the Windows 8 (64-bit) or Windows 8.1 (64-bit) operating system, do the following: 1. Start the Setup Utility program.
Updating (flashing) the BIOS from your operating system Note: Because Lenovo makes constant improvements to its Web sites, the Web page contents are subject to change without notice, including the contents referenced in the following procedure. To update (flash) the BIOS from your operating system, do the following: 1. Go to http://www.lenovo.com/support. 2. Do the following to locate the downloadable files for your machine type: a. In the Enter a product number field, type your machine type and click Go.
Advanced configuration and power interface (ACPI) BIOS Being an ACPI BIOS system, the operating system is allowed to control the power management features of the computer and the setting for Advanced Power Management (APM) BIOS mode is ignored. Not all operating systems support ACPI BIOS mode. Automatic Power-On features The Automatic Power-On features within the Power Management menu allow you to enable and disable features that turn on the computer automatically.
Table 3. DIMM type and speed: PC3-10600E DIMM operating voltage 1.5 V Microprocessor model Memory frequency Intel Xeon E5–1603, E5-2603, E5-2609 1066 MHz Intel Xeon E5-2620, E5-2630/2630L, E5-2637, E5-2640, E5-2643, E5-2667, E5-2650/2650L, E5-2660, E5-2665, E5-2670, E5-2680, E5-2685, E5-2690 1333 MHz Table 4. DIMM type and speed: PC3-10600R DIMM operating voltage 1.5 V 1.35 V, 1.
Table 6. DIMM type and speed: PC3-14900E (continued) DIMM operating voltage Microprocessor model Intel Xeon E5-2609V2, E5-2603V2 Memory frequency 1333 MHz Table 7. DIMM type and speed: PC3-14900R DIMM operating voltage Microprocessor model Memory frequency Intel Xeon E5-2690V2, E5-2680V2, E5-2670V2, E5-2660, E5-2650V2 Intel Xeon E5-2697V2, E5-2695V2, E5-2687V2, E5-2667V2, E5-2643V2, E5-2637V2, 1.
Appendix A. Notices Lenovo may not offer the products, services, or features discussed in this document in all countries. Consult your local Lenovo representative for information on the products and services currently available in your area. Any reference to a Lenovo product, program, or service is not intended to state or imply that only that Lenovo product, program, or service may be used.
Television output notice The following notice applies to models that have the factory-installed television-output feature. This product incorporates copyright protection technology that is protected by method claims of certain U.S. patents and other intellectual property rights owned by Macrovision Corporation and other rights owners.
Index A Administrator, password front bezel front bezel, removing 83 front bezel, reinstalling 83 FRU locations 74 FRU part numbers 1, 73, 76, 81 56 B basic troubleshooting 35 battery, replacing 97, 123 BIOS settings, changing 59 boot-block recovery 129 H hard disk drive enablement module, replacing hard disk drive fan assembly, replacing 100 hard disk drive, replacing 103 heat sink and fan assembly, replacing 98 C card reader, replacing 95 changing password 56 startup device sequence 58 cleaning an op
parts replacement, completing 124 password Administrator 56 considerations 56 Power-On Password 56 setting, changing, deleting 56 passwords erasing 57 lost or forgotten 57 passwords, using 55 PCI card 84 installing, replacing 84 slots 84 physical specifications 29 Power-On, Password 56 R rear connectors 74 rear fan assembly, replacing 101 recovering from a POST/BIOS update failure 129 recovery boot-block 129 removing computer cover 82 replacing battery 97, 123 card reader 95 hard disk drive 103 hard disk d
