ThinkStation C30 User Guide
Note: Before using this information and the product it supports, be sure to read and understand the “Important safety information” on page v and Appendix B “Notices” on page 119. Sixth Edition (March 2014) © Copyright Lenovo 2012, 2014. LIMITED AND RESTRICTED RIGHTS NOTICE: If data or software is delivered pursuant a General Services Administration “GSA” contract, use, reproduction, or disclosure is subject to restrictions set forth in Contract No. GS-35F-05925.
Contents Important safety information . . . . . . v Service and upgrades . . . . . . Static electricity prevention . . . . Power cords and power adapters . Extension cords and related devices Plugs and outlets. . . . . . . . External devices . . . . . . . . Heat and product ventilation . . . Operating environment . . . . . Laser compliance statement . . . Power supply statement . . . . . Cleaning and maintenance . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Replacing the front audio and USB assembly . . . . . . . . . . . Replacing the internal speaker. . . Replacing the keyboard or mouse . Completing the parts replacement . . . . . . . . . . . . . Quick RAID setup using the LSI MegaRAID BIOS configuration utility . . . . . . . . . . . . . Installing SATA or SAS hard disk drives . . . Entering the LSI MegaRAID BIOS configuration utility. . . . . . . . . . . . . . . . . Creating RAID volumes using the LSI MegaRAID BIOS configuration utility . . . .
Chapter 12. Getting information, help, and service . . . . . . . . . . . . . 113 Information resources . . . . . . . . . . Lenovo ThinkVantage Tools . . . . . . Lenovo Welcome . . . . . . . . . . Help and Support. . . . . . . . . . Safety and Warranty. . . . . . . . . Lenovo Web site . . . . . . . . . . Lenovo Support Web site. . . . . . . Help and service . . . . . . . . . . . . Using the documentation and diagnostic programs . . . . . . . . . . . . . Calling for service. . . . . . . . . .
iv ThinkStation C30 User Guide
Important safety information CAUTION: Before using this manual, be sure to read and understand all the related safety information for this product. Refer to the information in this section and the safety information in the Safety, Warranty, and Setup Guide that you received with this product. Reading and understanding this safety information reduces the risk of personal injury and damage to your product.
or CRU, do not open the static-protective package containing the part until the instructions direct you to install it. When you handle options or CRUs, or perform any work inside the computer, take the following precautions to avoid static-electricity damage: • Limit your movement. Movement can cause static electricity to build up around you. • Always handle components carefully. Handle adapters, memory modules, and other circuit boards by the edges. Never touch exposed circuitry.
Plugs and outlets If a receptacle (power outlet) that you intend to use with your computer equipment appears to be damaged or corroded, do not use the outlet until it is replaced by a qualified electrician. Do not bend or modify the plug. If the plug is damaged, contact the manufacturer to obtain a replacement. Do not share an electrical outlet with other home or commercial appliances that draw large amounts of electricity; otherwise, unstable voltage might damage your computer, data, or attached devices.
For your safety and to maintain optimum computer performance, always follow these basic precautions with your desktop computer: • Keep the cover closed whenever the computer is plugged in. • Regularly inspect the outside of the computer for dust accumulation. • Remove dust from vents and any perforations in the bezel. More frequent cleanings might be required for computers in dusty or high-traffic areas. • Do not restrict or block any ventilation openings.
Power supply statement Never remove the cover on a power supply or any part that has the following label attached. Hazardous voltage, current, and energy levels are present inside any component that has this label attached. There are no serviceable parts inside these components. If you suspect a problem with one of these parts, contact a service technician. Cleaning and maintenance Keep your computer and workspace clean.
x ThinkStation C30 User Guide
Chapter 1. Product overview This chapter provides information about the computer features, specifications, software programs provided by Lenovo, and locations of connectors, components, parts on the system board, and internal drives. Features This section introduces the computer features. The information covers a variety of models.
• Audio line-in connector, audio line-out connector, and microphone connector on the rear panel • Microphone connector and headphone connector on the front panel • Internal speaker Connectivity • 10/100/1000 Mbps integrated Ethernet controller System management features • Ability to store power-on self-test (POST) hardware test results • Desktop Management Interface (DMI) Desktop Management Interface provides a common path for users to access information about all aspects of a computer, including processor
Input/Output (I/O) features • One 9-pin serial connector • One Ethernet connector • One or more Digital Video Interface (DVI) or DisplayPort connectors (varies by model) • Eight Universal Serial Bus (USB) 2.0 connectors on the rear panel • Four USB 3.
Preinstalled operating system Your computer is preinstalled with one of the following operating systems: • Microsoft Windows 7 operating system • Microsoft Windows 8 operating system • Microsoft Windows 8.1 operating system Operating system(s), certified or tested for compatibility1 (varies by model type) • Red Hat Enterprise Linux® • Microsoft Windows XP Professional SP 3 1. The operating system(s) listed here are being certified or tested for compatibility at the time this publication goes to press.
Specifications This section lists the physical specifications for your computer. Dimensions Width: 130 mm (5.12 inches) Height: 430.5 mm (16.95 inches) Depth: 444 mm (17.48 inches) Weight Maximum configuration as shipped: 15 kg (33 lb) Environment • Air temperature: Operating: 10°C to 35°C (50°F to 95°F) Storage: -40°C to 60°C (-40°F to 140°F) in original shipping package Storage: -10°C to 60°C (14°F to 140°F) without package Note: The allowable upper temperature limit decreases by 1°C (1.
Accessing Lenovo programs from the Lenovo ThinkVantage Tools program To access Lenovo programs from the Lenovo ThinkVantage Tools program, click Start ➙ All Programs ➙ Lenovo ThinkVantage Tools. Then double-click a program icon to access the program. Note: If a program icon in the Lenovo ThinkVantage Tools program navigation window is dimmed, it indicates that you need to install the program manually. To install the program manually, double-click the program icon.
bottom-left corner of the screen to go to the Apps screen. Find the desired program in the apps list or search for it in the search box in the top-right corner of the screen. Depending on your computer model, your computer supports some of the following Lenovo programs: • Lenovo Companion • Lenovo Cloud Storage • Lenovo Reach • Lenovo Solution Center • Lenovo Support An introduction to Lenovo programs This topic provides a brief introduction to some Lenovo programs.
The Rescue and Recovery program is a one-button recovery and restore solution that includes a set of self-recovery tools to help you diagnose computer problems, get help, and recover from system crashes, even if you cannot start the Windows operating system. Locations This section provides information to help you locate the connectors on the front and rear of your computer, parts on the system board, and components and internal drives in your computer.
• By default, the Always On USB 3.0 connector 9 enables you to charge some mobile digital devices and smartphones when your computer is in sleep or hibernation mode or is powered off. Locating connectors on the rear of your computer The following illustration shows the locations of the connectors on the rear of your computer. Some connectors on the rear of your computer are color-coded to help you determine where to connect the cables on your computer. Figure 2.
Connector Description Audio line-in connector Used to receive audio signals from an external audio device, such as a stereo system. When you attach an external audio device, a cable is connected between the audio line-out connector of the device and the audio line-in connector of the computer.
Locating components The following illustration shows the locations of the various components in your computer. To remove the computer cover, see “Removing the computer cover” on page 36. Figure 3.
Locating parts on the system board The following illustration shows the locations of the parts and connectors on one type of system board. Figure 4.
29 Hard disk drive port 2 30 Hard disk drive port 3 31 Cover presence switch connector (Intrusion switch connector) 32 eSATA connector 33 Battery 34 Front USB 3.0 connector (for connecting the front USB 3.
1 Optical drive bay (with an optical drive installed in some models) 2 mSATA solid-state drive bay (with an mSATA solid-state drive installed in some models) 3 Hard disk drive or solid-state drive bays 1 - 3 (shown with three drives installed) Machine type and model label The machine type and model label identifies your computer. When you contact Lenovo for help, the machine type and model information helps support technicians to identify your computer and provide faster service.
Chapter 2. Using your computer This chapter provides information on using some of the computer components. Frequently asked questions The following are a few tips that will help you optimize the use of your computer. Can I get my user guide in another language? The user guide is available in various languages on the Lenovo Support Web site at: http://www.lenovo.com/UserManuals Where are my recovery discs? Lenovo provides a program that enables you to create recovery discs.
Navigating among screens on the Windows 8 and Windows 8.1 operating systems This section provides instructions on how to navigate among the desktop, the Start screen, and applications that were opened from the Start screen on the Windows 8 and Windows 8.1 operating systems. For detailed instructions, see “Navigating on Windows 8” on page 16 or “Navigating on Windows 8.1” on page 17.
1. Swipe in and out on the left edge of the screen. Representations of all available workspaces are displayed along the left edge of the screen. 2. Tap the desired workspace. • Method 2 1. Swipe in from the left edge of the screen to navigate to the next available workspace. 2. Repeat step 1 until you navigate to the desired workspace.
– Using a pointing device: 1. Do one of the following: • Move the pointer to the extreme top-left corner of the screen and then move the pointer downward along the left edge of the screen. • Move the pointer to the extreme bottom-left corner of the screen and then move the pointer upward along the left edge of the screen. Representations of all available workspaces are displayed along the left edge of the screen.
– For Windows 8.1: 1. Click the arrow icon in the bottom-left corner of the screen to go to the Apps screen. 2. Scroll to the right side, and click Control Panel in the Windows System section. Using the keyboard Your computer comes with a standard keyboard. The Microsoft Windows shortcut keys are provided on the standard keyboard. This section provides information about using Windows shortcut keys on the keyboard.
About your computer audio If a factory-installed, high-performance audio adapter is installed in your computer, the system-board audio connectors on the rear of the computer are typically disabled; use the connectors provided on the audio adapter. Each audio solution provides at least three audio connectors: audio line-in connector, audio line-out connector, and Microphone connector.
Using CDs and DVDs Your computer might have a DVD ROM drive or recordable DVD drive installed. DVD drives use industry-standard, 12 cm (4.75-inch) CD media or DVD media. If your computer comes with a DVD drive, the drive can read DVD-ROM discs, DVD-R discs, DVD-RAM discs, DVD-RW discs, and all types of CDs, such as CD-ROM discs, CD-RW discs, CD-R discs, and audio CDs.
1. With the computer on, press the Eject/Load button. When the tray slides out automatically, carefully remove the disc. 2. Close the tray by pressing the Eject/Load button or by gently pushing the tray forward. Note: If the tray does not slide out of the drive when you press the Eject/Load button, insert a straightened paper clip into the emergency-eject hole located on the front of the DVD drive. Be sure the drive is powered off when using the emergency eject.
Chapter 3. You and your computer This chapter provides information about accessibility, comfort, and relocating your computer to other countries or regions. Accessibility and comfort Good ergonomic practice is important to get the most from your personal computer and to avoid discomfort. Arrange your workplace and the equipment you use to suit your individual needs and the kind of work that you perform. In addition, use healthy work habits to maximize your performance and comfort while using your computer.
Glare and lighting Position the monitor to minimize glare and reflections from overhead lights, windows, and other light sources. Reflected light from shiny surfaces can cause annoying reflections on your monitor screen. Place the monitor at right angles to windows and other light sources, when possible. Reduce overhead lighting, if necessary, by turning off lights or using lower wattage bulbs. If you install the monitor near a window, use curtains or blinds to block the sunlight.
select one object with your keyboard, the object is highlighted. When you move the pointer to one object with your mouse, the introductory text of the object is displayed. To use on-screen notification, open Control Panel, click Ease of Access ➙ Ease of Access Center, and then click Use text or visual alternatives for sounds. Audio notification Audio notification helps visually impaired people or people with weak sight be aware of the status of their computer.
For more information about how to use and configure Speech Recognition, see the Windows Help and Support information system. Customizable text size Depending on your preference, you can change only the text size instead of changing the size of everything on the desktop. To change the text size, open Control Panel and click Appearances and Personalization ➙ Display. Then, go to Change only the text size and set a text size that meets your needs.
• “Zoom” on page 26 Ease of Access keyboard shortcuts Keyboard shortcuts are combinations of two or more keys that you can use to perform a task that would typically require a mouse or other pointing devices. Keyboard shortcuts provide an easier alternative to interact with your computer as you work with the Windows operating system and most applications. The following table contains keyboard shortcuts that can help make your computer easier to use.
TTY/TDD conversion modem Your computer supports the use of the text telephone (TTY) or the telecommunications device for the deaf (TDD ) conversion modem. The modem needs to be connected between your computer and a TTY/TDD telephone. Then, you can type a message on your computer and send it to the telephone. Documentation in accessible formats Lenovo provides electronic documentation in accessible formats.
Chapter 4. Security This chapter provides information about how to protect your computer from theft and unauthorized use. Security features The following security features are available on your computer: • Cover presence switch (also called intrusion switch) (in some models) The cover presence switch prevents your computer from logging in to the operating system when the computer cover is not properly installed or closed.
Locking the computer cover Locking the computer cover helps prevent unauthorized access to the inside of your computer. There is a keylock 1 on the computer cover. The keys 2 are attached to the rear of the computer. For security, store the keys in a secure place when you are not using them. Figure 7.
Installing a padlock Your computer comes with a padlock loop so that the computer cover cannot be removed when a padlock is installed. Figure 8. Installing a padlock Chapter 4.
Attaching an integrated cable lock An integrated cable lock, sometimes referred to as the Kensington lock, can be used to secure your computer to a desk, table, or other non-permanent fixture. The cable lock attaches to the integrated cable lock slot at the rear of your computer and is operated with a key. The cable lock also locks the buttons used to open the computer cover. This is the same type of lock used with many notebook computers.
• Hard Disk Password: Setting a Hard Disk Password prevents unauthorized access to the data on the hard disk drive. When a Hard Disk Password is set, you are prompted to type a valid password each time you try to access the hard disk drive. For more information, see “Hard Disk Password” on page 76. • Administrator Password: Setting an Administrator Password deters unauthorized users from changing configuration settings.
34 ThinkStation C30 User Guide
Chapter 5. Installing or replacing hardware This chapter provides instructions on how to install or replace hardware for your computer. Handling static-sensitive devices Do not open the static-protective package containing the new part until the defective part has been removed from the computer and you are ready to install the new part. Static electricity, although harmless to you, can seriously damage computer components and parts.
Removing the computer cover Attention: Do not open your computer or attempt any repair before reading and understanding the “Important safety information” on page v. This section provides instructions on how to remove the computer cover. CAUTION: Turn off the computer and wait three to five minutes to let the computer cool before removing the computer cover. To remove the computer cover, do the following: 1. Remove any media from the drives and turn off all attached devices and the computer. 2.
Removing and reinstalling the front bezel Attention: Do not open your computer or attempt any repair before reading and understanding the “Important safety information” on page v. This section provides instructions on how to remove and reinstall the front bezel. To remove and reinstall the front bezel, do the following: 1. Turn off the computer and disconnect all power cords from electrical outlets. 2. Remove the computer cover. See “Removing the computer cover” on page 36. 3.
Removing and reinstalling the PCI card holder Attention: Do not open your computer or attempt any repair before reading and understanding the “Important safety information” on page v. This section provides instructions on how to remove and reinstall the PCI card holder. To remove and reinstall the PCI card holder, do the following: 1. Turn off the computer and disconnect all power cords from electrical outlets. 2. Remove the computer cover. See “Removing the computer cover” on page 36. 3.
6. To reinstall the PCI card holder into the chassis, insert the two tabs 1 into the corresponding holes in the chassis, and then pivot the PCI card holder downward until the front of the PCI card holder snaps into position. Figure 13. Installing the PCI card holder Installing or replacing a PCI card Attention: Do not open your computer or attempt any repair before reading and understanding the “Important safety information” on page v.
• If you are replacing an old PCI card, grasp the old card that is currently installed and gently pull it out of the slot. Figure 14. Removing a PCI card Notes: a. The card fits tightly into the card slot. If necessary, alternate moving each side of the card a small amount until it is removed from the card slot. b. If the card is held in place by a retaining latch, press the card retaining latch 1 as shown to disengage the latch. Grasp the card and gently pull it out of the slot. 5.
6. Install the new card into the appropriate slot on the system board. See “Locating parts on the system board” on page 12. Figure 15. Installing a PCI card 7. Reinstall the PCI card holder. See “Removing and reinstalling the PCI card holder” on page 38. What to do next: • To work with another piece of hardware, go to the appropriate section. • To complete the installation or replacement, go to “Completing the parts replacement” on page 65.
• If your computer has only one microprocessor installed, be sure to install memory modules only in the memory slots adjacent to that microprocessor. • If your computer has two microprocessors installed, install equal numbers of memory modules in both sets of microprocessor DIMM slots for maximum performance. To install or replace a memory module, do the following: 1. Turn off the computer and disconnect all power cords from electrical outlets. 2. Remove the computer cover.
7. Position the new memory module over the memory slot. Make sure that the notch 1 on the memory module aligns correctly with the slot key 2 on the system board. Push the memory module straight down into the slot until the retaining clips close. Figure 18. Installing a memory module 8. Reinstall the PCI Express x16 graphics card if you have removed it. See “Installing or replacing a PCI card” on page 39. What to do next: • To work with another piece of hardware, go to the appropriate section.
5. Disconnect the signal cable and the power cable from the rear of the optical drive, press the blue release button 1 as shown, and then slide the optical drive out of the computer. Figure 19. Removing the optical drive 6. Install the optical drive retainer 1 on the side of the new optical drive. Then, slide the new optical drive into the drive bay from the front of the computer until the optical drive snaps into position. Figure 20.
7. Connect the signal cable and the power cable to the new optical drive. Figure 21. Connecting the optical drive 8. Reinstall the PCI card holder. See “Removing and reinstalling the PCI card holder” on page 38. 9. Reinstall the front bezel. See “Removing and reinstalling the front bezel” on page 37. What to do next: • To work with another piece of hardware, go to the appropriate section. • To complete the installation or replacement, go to “Completing the parts replacement” on page 65.
5. Remove the old battery. Figure 22. Removing the old battery 6. Install a new battery. Figure 23. Installing a new battery 7. Reinstall the PCI card holder. See “Removing and reinstalling the PCI card holder” on page 38. 8. Reinstall the computer cover and connect the cables. See “Completing the parts replacement” on page 65. Note: When the computer is turned on for the first time after replacing the battery, an error message might be displayed. This is normal after replacing the battery. 9.
2. Remove the computer cover. See “Removing the computer cover” on page 36. 3. Lay the computer on its side for easier access to the system board. 4. Remove the PCI card holder. See “Removing and reinstalling the PCI card holder” on page 38. 5. Your computer supports two heat sink and fan assemblies. Locate the heat sink and fan assembly you want to replace. See “Locating parts on the system board” on page 12. 6.
8. Follow this sequence to remove the four screws that secure the heat sink and fan assembly to the system board: a. Partially remove screw 1 , then fully remove screw 2 , and then fully remove screw 1 . b. Partially remove screw 3 , then fully remove screw 4 , and then fully remove screw 3 . Note: Carefully remove the four screws from the system board to avoid any possible damage to the system board. The four screws cannot be removed from the heat sink and fan assembly. Figure 25.
What to do next: • To work with another piece of hardware, go to the appropriate section. • To complete the installation or replacement, go to “Completing the parts replacement” on page 65. Installing or replacing a hard disk drive Attention: Do not open your computer or attempt any repair before reading and understanding the “Important safety information” on page v. This section provides instructions on how to install or replace a hard disk drive.
8. To install a new hard disk drive into the bracket, flex the bracket and align pin 1 , pin 2 , pin 3 , and pin 4 on the bracket with the corresponding holes in the hard disk drive. Do not touch the circuit board 5 on the bottom of the hard disk drive. Figure 27. Installing the hard disk drive into the bracket Note: If you are installing a 2.5-inch hard disk drive, you need to install it into a 2.5 to 3.5-inch converter bracket first. Then install the 2.
9. Slide the new hard disk drive and bracket into the hard disk drive bay until it snaps into position. Figure 29. Installing a hard disk drive 10. Connect the signal cable and the power cable to the new hard disk drive. Figure 30. Connecting a SATA hard disk drive Chapter 5.
Note: If you are installing a SAS hard disk drive, you need to connect the signal cable and power cable to the SAS-to-SATA adapter and then connect the adapter to the SAS hard disk drive. Figure 31. Connecting a SAS hard disk drive What to do next: • To work with another piece of hardware, go to the appropriate section. • To complete the installation or replacement, go to “Completing the parts replacement” on page 65.
7. If you are replacing the hard disk drive enablement module, press the two tabs of the plastic standoff toward each other and then lift the hard disk drive enablement module upward to remove it from the system board. Figure 32. Removing the hard disk drive enablement module Chapter 5.
8. To install a new hard disk drive enablement module, align the hole in the module with the plastic standoff on the system board and then position the module on the corresponding connector on the system board. Press the hard disk drive enablement module downward until it is secured in place. Figure 33. Installing a new hard disk drive enablement module 9. Reinstall the front fan assembly. See “Replacing the front fan assembly” on page 56. 10. Reinstall the PCI card holder.
4. Remove the PCI card holder. See “Removing and reinstalling the PCI card holder” on page 38. 5. Remove the front fan assembly. See “Replacing the front fan assembly” on page 56. 6. Remove any parts or disconnect any cables that might impede your access to the mini PCI express card slot on the system board. See “Locating parts on the system board” on page 12. 7.
9. Insert the new mSATA solid-state drive into the mini PCI express card slot at an angle of about 20 degrees until it clicks into position. Then, carefully pivot the mSATA solid-state drive downward until it snaps into position and is secured by the two tabs 1 . Note: Do not touch the contact edge and circuit board of the mSATA solid-state drive. Figure 35. Installing the mSATA solid-state drive 10. Reinstall any parts or reconnect any cables that you have removed. 11. Reinstall the front fan assembly.
2. Remove the computer cover. See “Removing the computer cover” on page 36. 3. Remove the front bezel. See “Removing and reinstalling the front bezel” on page 37. 4. Remove the PCI card holder. See “Removing and reinstalling the PCI card holder” on page 38. 5. Locate the front fan assembly. See “Locating components” on page 11. 6. Disconnect the front fan assembly cable from the front fan connector on the system board. See “Locating parts on the system board” on page 12. 7.
8. Insert the two tabs 1 on the new front fan assembly bracket into the corresponding holes in the chassis, and then press the two tabs through the holes until the bracket is secured in place. Figure 37. Installing the front fan assembly 9. Connect the front fan assembly cable to the front fan connector on the system board. What to do next: • To work with another piece of hardware, go to the appropriate section.
2. Remove the computer cover. See “Removing the computer cover” on page 36. 3. Remove the PCI card holder for easier access to the rear fan assembly. See “Removing and reinstalling the PCI card holder” on page 38. 4. Your computer supports two rear fan assemblies. Locate the rear fan assembly you want to replace. See “Locating components” on page 11. 5. Disconnect the rear fan assembly cable from the rear fan connector on the system board. See “Locating parts on the system board” on page 12. 6.
8. Pull on the tips of the rubber mounts until the rear fan assembly is secured in place. Figure 39. Installing the rear fan assembly 9. Connect the rear fan assembly cable to the rear fan connector on the system board. What to do next: • To work with another piece of hardware, go to the appropriate section. • To complete the installation or replacement, go to “Completing the parts replacement” on page 65.
5. Remove the optical drive. See “Replacing the optical drive” on page 43. 6. Pivot the optical drive bracket as shown in the following illustration and then remove it from the chassis. Figure 40. Removing the optical drive bracket 7. Locate the front audio and USB assembly in the computer. See “Locating components” on page 11. 8. Remove the front fan assembly for easier access to the front audio and USB assembly cables. See “Replacing the front fan assembly” on page 56. 9.
10. Remove the screw that secures the front audio and USB assembly bracket to the chassis to remove the bracket from the chassis. Figure 41. Removing the front audio and USB assembly 11. Install the new front audio and USB assembly bracket into the chassis and align the screw hole in the bracket with the corresponding hole in the chassis. 12. Install the screw to secure the bracket to the chassis. 13.
5. Remove the optical drive. See “Replacing the optical drive” on page 43. 6. Pivot the optical drive bracket as shown in the following illustration and then remove it from the chassis. Figure 42. Removing the optical drive bracket 7. Remove the front fan assembly for easier access to the internal speaker cable. See “Replacing the front fan assembly” on page 56. 8. Locate the internal speaker in the computer. See “Locating components” on page 11. 9.
10. Pivot the internal speaker a small amount and then slide the internal speaker as shown to completely remove the internal speaker from the chassis. Figure 43. Removing the internal speaker 11. Position the new internal speaker into the two metal clips 1 and push the internal speaker toward the two metal clips until it is secured in place. Figure 44.
12. Reconnect the internal speaker cable to the internal speaker connector on the system board. See “Locating parts on the system board” on page 12. 13. Reinstall the front fan assembly. See “Replacing the front fan assembly” on page 56. 14. Reinstall the optical drive bracket into the chassis. Then, reinstall the optical drive into the chassis. See “Replacing the optical drive” on page 43. 15. Reinstall the PCI card holder. See “Removing and reinstalling the PCI card holder” on page 38.
3. Reinstall the PCI card holder if you have removed it. See “Removing and reinstalling the PCI card holder” on page 38. 4. Make sure that the cables are routed correctly before reinstalling the computer cover. Keep cables clear of the hinges and sides of the computer chassis to avoid interference with reinstalling the computer cover. 5. Align the cover with the chassis and then close the cover to engage the cover latch. Figure 46. Reinstalling the computer cover 6.
Chapter 6. Recovery information This chapter provides information about the recovery solutions provided by Lenovo. • “Recovery information” on page 67 • “Recovery information for the Windows 8 or Windows 8.1 operating system” on page 73 Recovery information This chapter provides information about the recovery solutions provided by Lenovo.
Creating recovery media This section provides instructions on how to create recovery media. Note: On the Windows 7 operating system, you can create recovery media using discs or external USB storage devices. To create recovery media on the Windows 7 operating system, click Start ➙ All Programs ➙ Lenovo ThinkVantage Tools ➙ Factory Recovery Disks. Then, follow the instructions on the screen. Using recovery media This section provides instructions on how to use recovery media.
1. From the Windows desktop, click Start ➙ All Programs ➙ Lenovo ThinkVantage Tools ➙ Enhanced Backup and Restore. The Rescue and Recovery program opens. 2. In the Rescue and Recovery main window, click the Launch advanced Rescue and Recovery arrow. 3. Click Back up your hard drive and select backup operation options. Then, follow the instructions on the screen to complete the backup operation.
2. Turn on your computer. When you see the logo screen, press Enter, and then press F11 to enter the Rescue and Recovery workspace. 3. If you have set a Rescue and Recovery password, type your password when prompted. The Rescue and Recovery workspace opens after a short delay. Note: If the Rescue and Recovery workspace fails to open, see “Solving recovery problems” on page 72. 4.
2. Repeatedly press and release the F12 key when turning on the computer. When the Please select boot device window opens, release the F12 key. 3. In the Please select boot device window, select the USB hard disk drive as the first boot device and press Enter. The rescue medium starts. When the rescue medium starts, the Rescue and Recovery workspace opens. The help information for each feature is available from the Rescue and Recovery workspace. Follow the instructions to complete the recovery process.
Reinstalling software programs If a software program you installed on your computer is not working correctly, you might need to remove and reinstall it. Reinstalling overwrites the existing programs files and usually fixes any problems that you might have had with that program. To remove a program in your system, see Microsoft Windows help system for detailed information. To reinstall the program, do one of the following: Note: The method of reinstalling a program varies from program to program.
Recovery information for the Windows 8 or Windows 8.1 operating system This section provides information about the recovery solutions provided on computers preinstalled with the Windows 8 or Windows 8.1 operating system. Refreshing your computer If your computer does not perform well and the problem might be caused by a recently installed program, you can refresh your computer without losing your personal files or changing your settings.
1. Move the pointer to the top-right or bottom-right corner of the screen to display the charms. Click Settings ➙ Change PC settings ➙ General. 2. In the Advanced startup section, click Restart now ➙ Troubleshoot ➙ Advanced options. 3. Restart your computer following the instructions on the screen. • For Windows 8.1: 1. Move the pointer to the top-right or bottom-right corner of the screen to display the charms. Click Settings ➙ Change PC settings ➙ Update and recovery ➙ Recovery. 2.
Chapter 7. Using the Setup Utility program The Setup Utility program is used to view and change the configuration settings of your computer, regardless of which operating system you are using. However, the operating system settings might override any similar settings in the Setup Utility program. Starting the Setup Utility program To start the Setup Utility program, do the following: 1. Make sure your computer is turned off. 2. Repeatedly press and release the F1 key when turning on the computer.
Password considerations A password can be any combination of up to 64 alphabetic and numeric characters. For security reasons, it is recommended to use a strong password that cannot be easily compromised.
Note: A password can be any combination of up to 64 alphabetic and numeric characters. For more information, see “Password considerations” on page 76. Erasing lost or forgotten passwords (clearing CMOS) This section provides instructions on how to erase lost or forgotten passwords, such as a user password. To erase a lost or forgotten password, do the following: 1. Remove all media from the drives and turn off all attached devices and the computer.
Selecting a temporary startup device Use this procedure to select a temporary startup device. Note: Not all discs and hard disk drives are bootable. 1. Turn off your computer. 2. Repeatedly press and release the F12 key when turning on the computer. When the Please select boot device window displays, release the F12 key. 3. Select the desired startup device and press Enter. The computer will start up from the device you selected.
The after power loss feature enables your computer to wake up when the power supply resumes after a sudden loss of electricity. To enable the after power loss feature, do the following: 1. Start the Setup Utility program. 2. From the Setup Utility program main menu, select Power ➙ After Power Loss, and press Enter. 3. Select Power On and press Enter. 4. Press F10 to save changes and exit the Setup Utility program. Press Enter when prompted to confirm the exit.
80 ThinkStation C30 User Guide
Chapter 8. Configuring RAID This chapter provides instructions on how to install hard disk drives and configure Redundant Array of Independent Disks (RAID) for your computer. Depending on your computer model, RAID can be enabled by Intel Enterprise Rapid Store Technology enterprise (RSTe) or the LSI MegaRAID BIOS. Note: The RAID configuration information described in this chapter is only applicable in the Windows environment.
For more information about the hard disk drive enablement module, see “Installing or replacing a hard disk drive enablement module” on page 52. Configuring SATA or SAS RAID functionality with Intel RSTe configuration utility This section describes the information about configuring SATA or SAS RAID functionality with the Intel RSTe configuration utility. Note: The Intel RSTe configuration utility assumes that your computer is installed with more than one hard disk drive.
b. RAID Level: You can change the RAID Level to one of the following: • RAID Level 0 • RAID Level 1 • RAID Level 5 (not supported on SATA hard disk drives when the SAS hard disk drive enablement module is installed) c. Disks: Press Enter to enter the SELECT DISKS MENU window. Follow the instructions at the bottom of the menu to select hard disk drives, and then press Enter to complete the configuration. d. Strip Size: Press the up and down arrow keys to select a strip size. e.
• The procedures described in this section are intended to guide you through a quick setup of basic RAID functions with the LSI MegaRAID SAS adapter. For advanced setup and configuration using this adapter, refer to the complete MegaRAID SAS Software User Guide that is available at http://support.lenovo.com/en_US/guides-and-manuals/detail.page?DocID=UM007543.
Creating RAID volumes using the LSI MegaRAID BIOS configuration utility This section provides instructions on how to create RAID volumes using the LSI MegaRAID BIOS configuration utility. To create RAID volumes using the LSI MegaRAID BIOS configuration utility, do the following: 1. Click Configuration Wizard on the WebBIOS main screen to enter the Choosing the Configuration Type window. 2.
4. Click Yes to save your changes. Setting the hot spare hard disk drive This section provides instructions on how to set the hot spare hard disk drive. To set the hot space hard disk drive, do the following: 1. Enter the LSI MegaRAID BIOS configuration utility. See “Entering the LSI MegaRAID BIOS configuration utility” on page 84. 2. Select the hard disk drive you want to set as the hot spare hard disk drive. The Drive window is displayed. 3.
Chapter 9. Updating system programs This chapter provides information about updating the POST and BIOS, and how to recover from a POST and BIOS update failure. Using system programs System programs are the basic layer of software built into your computer. System programs include the POST, the BIOS, and the Setup Utility program. The POST is a set of tests and procedures that are performed each time you turn on your computer.
8. When prompted to change the machine type and model, it is suggested that you do not make this change by pressing N. However, if you do want to change the machine type and model, press Y, and then type in the machine type and model and press Enter. 9. Follow the instructions on the screen to complete the update. After the update is completed, remove the disc from the optical drive. 10. Restart your computer and start the Setup Utility program. See “Starting the Setup Utility program” on page 75. 11.
Recovering from a POST/BIOS update failure If the power to your computer is interrupted while the POST and BIOS is being updated, your computer might not restart correctly. If this happens, perform the following procedure to recover from the POST and BIOS update failure. This procedure is commonly called Boot-block Recovery. 1. Remove all media from the drives and turn off all attached devices and the computer.
90 ThinkStation C30 User Guide
Chapter 10. Preventing problems This chapter provides information that can help you avoid common problems and keep your computer running smoothly. Keeping your computer current In some situations you may find it necessary to have the most current software programs, device drivers, or operating system. This section explains how to get the latest updates for your computer.
Using System Update The System Update program helps you keep the software on your computer up-to-date. Update packages are stored on Lenovo servers and can be downloaded from the Lenovo Support Web site. Update packages can contain applications, device drivers, BIOS flashes, or software updates.
Cleaning your computer It is a good practice to clean your computer periodically to protect the surfaces and ensure trouble-free operation. CAUTION: Be sure to turn off the computer and monitor power switches before cleaning the computer and monitor screen. Computer Use only mild cleaning solutions and a damp cloth to clean the painted surfaces of the computer. Keyboard To clean your computer keyboard, do the following: 1. Apply some isopropyl rubbing alcohol to a soft, dust-free cloth. 2.
Many computer supply stores carry the special cleaning fluids for displays. Use cleaning fluids developed for LCD displays only. First apply the fluid to a lint-free, soft cloth, then clean the LCD display. Some computer supply stores carry pre-moistened towelettes for LCD maintenance. Cleaning a glass-screen surface To clean a glass-screen surface, wipe it gently with a soft, dry cloth, or blow on the screen to remove grit and other loose particles.
Chapter 11. Troubleshooting and diagnostics This chapter describes some basic troubleshooting and diagnostic programs. If your computer problem is not described here, see Chapter 12 “Getting information, help, and service” on page 113 for additional troubleshooting resources. Basic troubleshooting The following table provides information to help you troubleshoot your computer problems. Note: If you cannot correct the problem, have the computer serviced.
Symptom Action The operating system does not start. Verify that: The computer beeps multiple times before the operating system starts. Verify that no keys are stuck. • The startup sequence includes the device where the operating system resides. Usually, the operating system is on the hard disk drive. For more information, see “Selecting a startup device” on page 77.
If the symptom your computer is experiencing occurred immediately after you installed a new hardware option or new software, do the following before referring to the troubleshooting information: 1. Remove the new hardware option or software. If you must remove the computer cover to remove a hardware option, make sure you review and follow the electrical safety information provided with your computer. For your safety, do not operate the computer with the cover removed. 2.
Note: When external-speaker or headphone cables are attached to the audio connector, the internal speaker, if present, is disabled. In most cases, if an audio adapter is installed in one of the expansion slots, the audio function built into the system board is disabled; use the audio jacks on the adapter. • Make sure that the program you are running is designed for use in the Microsoft Windows operating system.
An audio disc or AutoPlay-enabled disc does not automatically play when it is inserted into a CD drive Symptom: An audio disc or AutoPlay-enabled disc does not automatically play when it is inserted into a CD drive. Actions: • If you have multiple CD or DVD drives installed (or a combination of CD and DVD drives), try inserting the disc into the other drive. In some cases, only one of the drives is connected to the audio subsystem.
Actions: • Restart the DVD player program. • Close any open files, turn off the computer, and then restart the computer. • Try a lower screen resolution or color depth. If these actions do not correct the problem, run the Lenovo Solution Center program. If you need technical assistance, see Chapter 12 “Getting information, help, and service” on page 113. DVD movie will not play Symptom: DVD movie will not play. Actions: • Make sure that the disc surface is clean and not scratched.
• On computers that have a CD-ROM or CD-RW drive in addition to a DVD-ROM drive, make sure that the DVD disc is in the drive labeled “DVD”. If these actions do not correct the problem, run the Lenovo Solution Center program. If you need technical assistance, see Chapter 12 “Getting information, help, and service” on page 113.
• Verify that when the computer is on, the fan grill is not blocked and the fans are working. If airflow is blocked or the fans are not working, the computer might overheat. • If SCSI devices are installed, verify that the last external device in each SCSI chain is terminated correctly. (See your SCSI documentation.) If these actions do not correct the problem, run the Lenovo Solution Center program. If you need technical assistance, see Chapter 12 “Getting information, help, and service” on page 113.
Actions: • Verify that the mouse or pointing-device cable is securely attached to the correct connector on the computer. Depending on the type of mouse you have, the mouse cable will connect to either the mouse, serial, or USB connector. Some keyboards have integrated USB connectors that can be used for a USB mouse or pointing device. • Verify that the device drivers for the mouse or pointing device are installed correctly.
Action: Have the computer serviced. For details, see Chapter 12 “Getting information, help, and service” on page 113. The monitor works when you turn on the computer, but goes blank after some period of computer inactivity Symptom: The monitor works when you turn on the computer, but goes blank after some period of computer inactivity. Action: The computer is probably set for energy savings with the power-management feature.
On the Windows 8 or Windows 8.1 operating system, open Control Panel and click Hardware and Sound ➙ Adjust screen resolution ➙ Advanced Settings. Then click the Monitor tab and select a new refresh rate. Note: For detailed information on how to open Control Panel on Windows 8 and Windows 8.1, see “Accessing Control Panel on the Windows 8 or Windows 8.1 operating system” on page 18. • See your operating system documentation or help for further information on monitor settings.
3. Click Device Manager. If you are prompted for an administrator password or confirmation, type the password or provide confirmation. 4. If an exclamation mark is displayed next to an adapter name under Network adapters, you might not be using the correct driver or the driver is not enabled. To update the driver, right-click the highlighted adapter. 5. Click Update Driver Software, and then follow the instructions on the screen. On the Windows 8 or Windows 8.1 operating system, do the following: 1.
Option problems Use this information to diagnose problems with Lenovo hardware options that do not have their own troubleshooting information. Select your symptom from the following list: • “An option that was just installed does not work” on page 107 • “An option that previously worked does not work now” on page 107 An option that was just installed does not work Symptom: An option that was just installed does not work. Action: Verify that: • The option is designed for your computer.
Insufficient free hard disk drive space Symptom: Insufficient free hard disk drive space The Windows operating system will slow down and might produce errors if the hard disk drive gets too full. To check the amount of free space on the Windows 7 operating system, do the following: 1. Click Start ➙ Computer. 2. Right-click your C drive entry and then click Properties. The amount of free disk space is displayed. To check the amount of free space on the Windows 8 operating system, do the following: 1.
Excessive number of fragmented files Symptom: Excessive number of fragmented files Action: Run the Windows Disk Defragmenter program. Note: Depending on the size of the hard disk drive and amount of data currently stored on the hard disk drive, the disk-defragmentation process might take up to several hours to complete. On the Windows 7 operating system, do the following: 1. Close any programs that are currently running and close any open windows. 2. Click Start ➙ Computer. 3.
If the problem persists, run the tests described in the documentation that comes with your printer. If you cannot correct the problem, have the computer serviced. See Chapter 12 “Getting information, help, and service” on page 113. Serial connector problems Use this information to troubleshoot the serial connector and devices attached to the serial connector. Symptom: Serial connector cannot be accessed.
– Your computer has the minimum memory requirements needed to use the software. See the information supplied with the software to verify memory requirements. (If you just installed an adapter or memory, you might have a memory-address conflict.) – The software is designed to operate on your computer. – Other software works on your computer. – The software you are using works correctly on another computer.
Notes: • The Lenovo Solution Center program can be downloaded from http://www.lenovo.com/diags. • If you are using other Windows operating system rather than Windows 7, Windows 8, and Windows 8.1, go to http://www.lenovo.com/diags for the latest information on diagnostics for your computer. To run the Lenovo Solution Center program, see “Lenovo programs” on page 5. For additional information, refer to the Lenovo Solution Center help system.
Chapter 12. Getting information, help, and service This chapter contains information about help, service, and technical assistance for products manufactured by Lenovo. Information resources You can use the information in this section to access useful resources relating to your computing needs. Lenovo ThinkVantage Tools The Lenovo ThinkVantage Tools program guides you to a host of information sources and provides easy access to various tools to help you work more easily and securely.
• Access troubleshooting and support information for your computer model and other supported products. • Find the service and support phone numbers for your country or region. • Find a Service Provider located near you. Lenovo Support Web site Technical support information is available on the Lenovo Support Web site at: http://www.lenovo.
These items are not covered by the warranty: • Replacement or use of parts not manufactured for or by Lenovo or non-warranted Lenovo parts • Identification of software problem sources • Configuration of BIOS as part of an installation or upgrade • Changes, modifications, or upgrades to device drivers • Installation and maintenance of network operating systems (NOS) • Installation and maintenance of application programs Refer to the Safety, Warranty, and Setup Guide that comes with your computer for informat
116 ThinkStation C30 User Guide
Appendix A. System memory speed The Intel Xeon microprocessor families compatible with this ThinkStation computer feature an integrated memory controller, which provides the microprocessor with direct access to the system memory. Because of this design, the system memory speed will be determined by a number of factors, including the microprocessor model and the type, speed, size (capacity), and number of DIMMs installed.
Table 6. DIMM type and speed: PC3-14900E DIMM operating voltage Microprocessor model Memory frequency Intel Xeon E5-2690V2, E5-2680V2, E5-2670V2, E5-2660, E5-2650V2 Intel Xeon E5-2697V2, E5-2695V2, E5-2687V2, E5-2667V2, E5-2643V2, E5-2637V2 1.5 V 1866 MHz Intel Xeon E5-1660V2, E5-1650V2, E5-1620V2, E5-2660V2 Intel Xeon E5-2640V2, E5-2630V2, E5-2620V2 Intel Xeon E5-2650L, E5-2630L 1600 MHz Intel Xeon E5-1607V2 Intel Xeon E5-2609V2, E5-2603V2 1333 MHz Table 7.
Appendix B. Notices Lenovo may not offer the products, services, or features discussed in this document in all countries. Consult your local Lenovo representative for information on the products and services currently available in your area. Any reference to a Lenovo product, program, or service is not intended to state or imply that only that Lenovo product, program, or service may be used.
Trademarks The following terms are trademarks of Lenovo in the United States, other countries, or both: Lenovo The Lenovo logo Rescue and Recovery ThinkStation ThinkVantage Microsoft, Windows, and Windows Media are trademarks of the Microsoft group of companies. Intel and Intel Xeon are trademarks of Intel Corporation in the United States, other countries, or both. Linux is a registered trademark of Linus Torvalds.
Appendix C. Regulatory information Export classification notice This product is subject to the United States Export Administration Regulations (EAR) and has an Export Classification Control Number (ECCN) of 4A994.b. It can be re-exported except to any of the embargoed countries in the EAR E1 country list. Electronic emissions notices The following information refers to Lenovo personal computer machine types 1136 and 1137.
This product is in conformity with the protection requirements of EU Council Directive 2004/108/EC on the approximation of the laws of the Member States relating to electromagnetic compatibility. Lenovo cannot accept responsibility for any failure to satisfy the protection requirements resulting from a non-recommended modification of the product, including the installation of option cards from other manufacturers.
Japan VCCI Class B compliance statement Japan compliance statement for products which connect to the power mains with rated current less than or equal to 20 A per phase Lenovo product service information for Taiwan Keyboard and mouse compliance statement for Taiwan Eurasian compliance mark Brazil regulatory notice Ouvir sons com mais de 85 decibéis por longos períodos pode provocar danos ao sistema auditivo.
124 ThinkStation C30 User Guide
Appendix D. WEEE and recycling information Lenovo encourages owners of information technology (IT) equipment to responsibly recycle their equipment when it is no longer needed. Lenovo offers a variety of programs and services to assist equipment owners in recycling their IT products. For information on recycling Lenovo products, go to: http://www.lenovo.
Some Lenovo computer products sold in Japan may have components that contain heavy metals or other environmental sensitive substances. To properly dispose of disused components, such as a printed circuit board or drive, use the methods described above for collecting and recycling a disused computer or monitor.
Batteries or packaging for batteries are labeled in accordance with European Directive 2006/66/EC concerning batteries and accumulators and waste batteries and accumulators. The Directive determines the framework for the return and recycling of used batteries and accumulators as applicable throughout the European Union. This label is applied to various batteries to indicate that the battery is not to be thrown away, but rather reclaimed upon end of life per this Directive.
128 ThinkStation C30 User Guide
Appendix E. Restriction of Hazardous Substances Directive (RoHS) European Union RoHS Lenovo products sold in the European Union, on or after 3 January 2013 meet the requirements of Directive 2011/65/EU on the restriction of the use of certain hazardous substances in electrical and electronic equipment (“RoHS recast” or “RoHS 2”). For more information about Lenovo progress on RoHS, go to: http://www.lenovo.com/social_responsibility/us/en/RoHS_Communication.
Ukraine RoHS India RoHS RoHS compliant as per E-Waste (Management & Handling) Rules, 2011.
Appendix F. ENERGY STAR model information ENERGY STAR® is a joint program of the U.S. Environmental Protection Agency and the U.S. Department of Energy aimed at saving money and protecting the environment through energy efficient products and practices. Lenovo is proud to offer our customers products with an ENERGY STAR compliant designation.
132 ThinkStation C30 User Guide
Index A DVI monitor connector a rescue medium, creating and using Administrator, password 76 audio line-in connector 10 audio line-out connector 10 audio subsystem 1 B backup and recovery operations basic troubleshooting 95 battery, replacing 45 boot-block recovery 89 68 C cable lock, security 32 changing password 76 startup device sequence 78 cleaning an optical mouse 93 CMOS, clearing 77 components, internal 11 computer cover removing 36 computer cover, reinstalling 65 connector 10 connectors rear 9
PCI card holder 38 installing, replacing mSATA solid-state drive internal drives 1 internal speaker, replacing Power-On, Password 76 programs, updating system 87 PS/2 keyboard connector 10 PS/2 mouse connector 10 purchasing additional services 115 54 62 K R keyboard, replacing 65 L Lenovo Solution Center 111 Lenovo ThinkVantage Tools 113 Lenovo Welcome 113 locating components 11 M media, creating and using recovery media memory module installing, replacing 41 system board 41 Microphone connector 10
sequence, changing 78 temporary, selecting 78 static-sensitive devices, handling system management 2 programs 87 system board connectors 12 locating parts 12 memory module 41 35 T temporary startup device 78 the BIOS, updating (flashing) 87–88 trademarks 120 troubleshooting, basic 95 troubleshooting, diagnostics 95 U updating (flashing) the BIOS 87 system programs 87 updating (flashing) the BIOS 88 USB 2.0 connector 10 USB 3.
136 ThinkStation C30 User Guide
