Computer Hardware User Manual

•FollowthesuggestedactionsintheorderinwhichtheyarelistedintheActioncolumnuntiltheproblemis
solved.
•SeeChapter7“Partslisting,RS210Types6531,6532,6533,and6534”onpage175todeterminewhich
componentsarecustomerreplaceableunits(CRU)andwhichcomponentsareeldreplaceableunits(FRU).
•Ifanactionstepisprecededby“(Trainedservicetechnicianonly),”thatstepmustbeperformedonlyby
atrainedservicetechnician.
SensorSysBoardFaulthas
transitionedtocriticalfromaless
severestate.
ErrorAsensorhaschangedto
Criticalstatefromaless
severestate.
1.Checkthesystem-eventlog.
2.CheckforanerrorLEDonthe
systemboard.
3.Replaceanyfailingdevice.
4.Checkforaserverrmware
update.
Important:Somecluster
solutionsrequirespeciccode
levelsorcoordinatedcode
updates.Ifthedeviceispart
ofaclustersolution,verify
thatthelatestlevelofcode
issupportedforthecluster
solutionbeforeyouupdatethe
code.
5.(Trainedservicetechnician
only)Replacethesystem
board.
SensorRAIDErrorhastransitionedto
criticalfromalessseverestate.
ErrorAsensorhaschangedto
Criticalstatefromaless
severestate.
1.Checktheharddiskdrive
LEDs.
2.Reseattheharddiskdrivefor
whichthestatusLEDislit.
3.Replacethedefectivehard
diskdrive.
TheDrivenStatushasbeenremoved
fromunitDrive0Status.(n=harddisk
drivenumber)
ErrorAdrivehasbeenremoved.
Reseatharddiskdriven.(n=hard
diskdrivenumber)
TheDrivenStatushasbeendisabled
duetoadetectedfault.(n=harddisk
drivenumber)
ErrorAdrivehasbeendisabled
becauseofafault.
1.Runtheharddiskdrive
diagnostictestondriven.
2.Reseatthefollowing
components:
a.Harddiskdrive
b.Cablefromthesystem
boardtothebackplane
3.Replacethefollowing
componentsoneatatime,in
theordershown,restartingthe
servereachtime:
a.Harddiskdrive
b.Cablefromthesystem
boardtothebackplane
c.Harddiskdrivebackplane
(n=harddiskdrivenumber)
34HardwareMaintenanceManual