Computer Hardware User Manual

•FollowthesuggestedactionsintheorderinwhichtheyarelistedintheActioncolumnuntiltheproblemis
solved.
•SeeChapter7“Partslisting,RS210Types6531,6532,6533,and6534”onpage175todeterminewhich
componentsarecustomerreplaceableunits(CRU)andwhichcomponentsareeldreplaceableunits(FRU).
•Ifanactionstepisprecededby“(Trainedservicetechnicianonly),”thatstepmustbeperformedonlyby
atrainedservicetechnician.
•GototheLenovosupportWebsiteathttp://www.lenovo.com/supporttocheckfortechnicalinformation,
hints,tips,andnewdevicedriversortosubmitarequestforinformation.
ErrorcodeDescriptionAction
2018001
PCIExpressuncorrectedoruncorrectederror1.Checktheriser-cardLEDs.
2.Reseatallaffectedadaptersandrisercards.
3.UpdatethePCIadapterrmware.
4.Removetheadapterfromtherisercard.
5.Replacethefollowingcomponentsoneatatime,in
theordershown,restartingtheservereachtime:
a.Risercard
b.(Trainedservicetechnicianonly)Systemboard
2018002
OptionROMresourceallocationfailure
Informationalmessagethatsomedevicesmightnot
beinitialized.
1.Ifpossible,rearrangetheorderoftheadapters
inthePCIslotstochangetheloadorderofthe
optional-deviceROMcode.
2.RuntheSetuputility,selectStartupOptions,and
changethebootprioritytochangetheloadorder
oftheoptional-deviceROMcode.
3.RuntheSetuputilityanddisablesomeother
resources,iftheirfunctionsarenotbeingused,to
makemorespaceavailable.
a.SelectStartupOptions®PlanarEthernet
(PXE/DHCP)todisabletheintegratedEthernet
controllerROM.
b.SelectAdvancedFunctions®PCIBus
Control®PCIROMControlExecutionto
disabletheROMoftheadapterinthePCIslots.
c.SelectDevicesandI/OPortstodisableanyof
theintegrateddevices.
4.Replacethefollowingcomponentsoneatatime,in
theordershown,restartingtheservereachtime:
a.Eachadapter
b.(Trainedservicetechnicianonly)Systemboard
3xx0007(xx
canbe00-
19)
Firmwarefaultdetected,systemhalted
1.Recovertheserverrmwaretothelatestlevel.
2.Undoanyrecentcongurationchanges,orclear
CMOSmemorytorestorethesettingstothedefault
values(seeSystemboardjumpers).
3.Removeanyrecentlyinstalledhardware.
3038003Firmwarecorrupted
1.RuntheSetuputility,selectLoadDefaultSettings,
andsavethesettingstorecovertheserver
rmware.
2.(Trainedservicetechnicianonly)Replacethe
systemboard.
Chapter4.Diagnostics23