Computer Hardware User Manual

c)IntheBrowsebyproductwindowFamily:list,selectThinkServerRS210.
d)ClickDownloadsanddrivers.
e)ClickUser'sguidesandmanualstolookforrelateddocumentation.
c.Checkforservicebulletins.Lenovoservicebulletinsdocumentknownproblemsandsuggested
solutions.Tosearchforservicebulletins,completethefollowingsteps.
1)Goto:http://www.lenovo.com/support.
2)FromtheSelectyourproductlist,selectServersandStorage.
3)IntheBrowsebyproductwindowFamily:list,selectThinkServerRS210.
4)ClickDownloadsanddriverstolookforserviceinformation.
Note:ChangesaremadeperiodicallytotheLenovoWebsite.Theactualproceduremightvary
slightlyfromwhatisdescribedinthisdocument.
d.Checkforandreplacedefectivehardware.
Ifahardwarecomponentisnotoperatingwithinspecications,itcancauseunpredictableresults.
Mosthardwarefailuresarereportedaserrorcodesinasystemoroperating-systemlog.See
“Troubleshootingtables”onpage46
andChapter6“ReplacingFRUs”onpage115formore
information.HardwareerrorsarealsoindicatedbyLEDsonthesystemboard(see“System-board
LEDs”onpage112formoreinformation).
TroubleshootingproceduresarealsoprovidedontheLenovoWebsite.Asingleproblemmightcause
multiplesymptoms.Followthediagnosticprocedureforthemostobvioussymptom.Ifthatprocedure
doesnotdiagnosetheproblem,usetheprocedureforanothersymptom,ifpossible.Tolocate
troubleshootingproceduresforyourserver,completethefollowingsteps.
Note:ChangesaremadeperiodicallytotheLenovoWebsite.Theactualproceduremightvary
slightlyfromwhatisdescribedinthisdocument.
1)Goto:http://www.lenovo.com/support.
2)FromtheSelectyourproductlist,selectServersandStorage.
3)IntheBrowsebyproductwindowFamily:list,selectThinkServerRS210.
4)UnderSupport&downloads,clickTroubleshoot.
5)UnderDiagnostic,selectthetroubleshootingprocedureforthesymptomthatyouareobserving.
Formoretroubleshootinginformation,seeChapter4“Diagnostics”onpage17.
Iftheproblemremains,contactLenovooranapprovedwarrantyserviceproviderforassistance
withadditionalproblemdeterminationandpossiblehardwarereplacement.Bepreparedtoprovide
informationaboutanyerrorcodesandcollecteddata.
Undocumentedproblems
Ifyouhavecompletedthediagnosticprocedureandtheproblemremains,theproblemmightnothavebeen
previouslyidentiedbyLenovo.Afteryouhaveveriedthatallcodeisatthelatestlevel,allhardwareand
softwarecongurationsarevalid,andnoLEDsorlogentriesindicateahardwarecomponentfailure,contact
Lenovooranapprovedwarrantyserviceproviderforassistance.Bepreparedtoprovideinformationabout
anyerrorcodesandcollecteddataandtheproblemdeterminationproceduresthatyouhaveused.
16HardwareMaintenanceManual