Computer Hardware User Manual

Table5.DSAPrebootmessages(continued)
•FollowthesuggestedactionsintheorderinwhichtheyarelistedintheActioncolumnuntiltheproblemis
solved.
•SeeChapter7“Partslisting,RS210Types6531,6532,6533,and6534”onpage175
todeterminewhich
componentsarecustomerreplaceableunits(CRU)andwhichcomponentsareeldreplaceableunits(FRU).
•Ifanactionstepisprecededby“(Trainedservicetechnicianonly),”thatstepmustbeperformedonlyby
aTrainedservicetechnician.
•GototheLenovosupportWebsiteathttp://www.lenovo.com/supporttocheckfortechnicalinformation,
hints,tips,andnewdevicedriversortosubmitarequestforinformation.
Message
numberComponentTestStateDescriptionAction
215-802-xxxDVDDrive
•Verify
Media
Installed
•Read/
Write
Test
•Self-Test
Messages
and
actions
applytoall
threetests.
AbortedThemedia
trayisopen.
1.Closethemediatrayandwait15seconds.
2.Runthetestagain.
3.InsertanewCD/DVDintothedriveandwaitfor
15secondsforthemediatoberecognized.
4.Runthetestagain.
5.Checkthedrivecablingatbothendsforloose
orbrokenconnectionsordamagetothecable.
Replacethecableifitisdamaged.
6.Runthetestagain.
7.MakesurethattheDSAcodeisatthelatest
level.ForthelatestlevelofDSAcode,goto
http://www.lenovo.com/support.
8.Runthetestagain.
9.Foradditionaltroubleshootinginformation,go
tohttp://www.lenovo.com/support.
10.Runthetestagain.
11.ReplacetheDVDdrive.
12.Ifthefailureremains,gototheLenovoWebsite
formoretroubleshootinginformationat
http://www.lenovo.com/support..
215-803-xxxDVDDrive
•Verify
Media
Installed
•Read/
Write
Test
•Self-Test
Messages
and
actions
applytoall
threetests.
FailedThedisc
mightbein
usebythe
system.
1.Waitforthesystemactivitytostop.
2.Runthetestagain
3.Turnoffandrestartthesystem.
4.Runthetestagain.
5.ReplacetheDVDdrive.
6.Ifthefailureremains,gototheLenovoWebsite
formoretroubleshootinginformationat
http://www.lenovo.com/support..
Chapter4.Diagnostics93