Computer Hardware User Manual

Table5.DSAPrebootmessages(continued)
•FollowthesuggestedactionsintheorderinwhichtheyarelistedintheActioncolumnuntiltheproblemis
solved.
•SeeChapter7“Partslisting,RS210Types6531,6532,6533,and6534”onpage175
todeterminewhich
componentsarecustomerreplaceableunits(CRU)andwhichcomponentsareeldreplaceableunits(FRU).
•Ifanactionstepisprecededby“(Trainedservicetechnicianonly),”thatstepmustbeperformedonlyby
aTrainedservicetechnician.
•GototheLenovosupportWebsiteathttp://www.lenovo.com/supporttocheckfortechnicalinformation,
hints,tips,andnewdevicedriversortosubmitarequestforinformation.
Message
numberComponentTestStateDescriptionAction
215-801-xxxDVDDrive
•Verify
Media
Installed
•Read/
Write
Test
•Self-Test
Messages
and
actions
applytoall
threetests.
AbortedUnableto
communicate
withthe
device
driver.
1.MakesurethattheDSAcodeisatthelatest
level.ForthelatestlevelofDSAcode,goto
http://www.lenovo.com/support.
2.Runthetestagain.
3.Checkthedrivecablingatbothendsforloose
orbrokenconnectionsordamagetothecable.
Replacethecableifitisdamaged.
4.Runthetestagain.
5.Foradditionaltroubleshootinginformation,go
tohttp://www.lenovo.com/support.
6.Runthetestagain.
7.Makesurethatthesystemrmwareis
atthelatestlevel.Theinstalledrmware
levelisshownintheDSAeventloginthe
Firmware/VPDsectionforthiscomponent.For
moreinformation,see“Updatingthermware”
onpage211
.
8.Runthetestagain.
9.ReplacetheDVDdrive.
10.Ifthefailureremains,gototheLenovoWebsite
formoretroubleshootinginformationat
http://www.lenovo.com/support..
92HardwareMaintenanceManual