IdeaCentre Q190 Hardware Maintenance Manual ideaideaideaCentreidea Machine Types: 10115/6281
IdeaCentre Q190 Hardware Maintenance Manual Machine Types: 10115/6281
Second Edition (December 2012)17th © Copyright Lenovo 2012. LIMITED AND RESTRICTED RIGHTS NOTICE: If data or software are delivered pursuant a General Services Administration “GSA” contract, use, reproduction, or disclosure is subject to restrictions set forth in Contract No.
Contents Chapter 1. About this manual . . . . . . 1 Important Safety Information . . . . . . . . . . 1 Chapter 2. Safety information . . . . . . 3 General safety . . . . . . . . . . . . Electrical safety . . . . . . . . . . . Safety inspection guide . . . . . . . . Handling electrostatic discharge-sensitive devices . . . . . . . . . . . . . . Grounding requirements . . . . . . . . Safety notices . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
iv IdeaCentre Q190Hardware Maintenance Manual
Chapter 1. About this manual This manual contains service and reference information for IdeaCentre Q190 computers listed on the cover. It is intended only for trained servicers who are familiar with Lenovo computer products. Before servicing a Lenovo product, be sure to read the Safety Information. The description of the TV card in this manual is only used for the machines which have the TV card. It is invalid for those machines which do not have TV card.
2 IdeaCentre Q190Hardware Maintenance Manual
Chapter 2. Safety information This chapter contains the safety information that you need to be familiar with before servicing a computer. General safety Follow these rules to ensure general safety: • Observe good housekeeping in the area of the machines during and after maintenance. • When lifting any heavy object: 1. Ensure you can stand safely without slipping. 2. Distribute the weight of the object equally between your feet. 3. Use a slow lifting force.
Observe the following rules when working on electrical equipment. Important: Use only approved tools and test equipment. Some hand tools have handles covered with a soft material that does not insulate you when working with live electrical currents. Many customers have, near their equipment, rubber floor mats that contain small conductive fibers to decrease electrostatic discharges. Do not use this type of mat to protect yourself from electrical shock.
– Send another person to get medical aid. Safety inspection guide The intent of this inspection guide is to assist you in identifying potentially unsafe conditions on these products. Each machine, as it was designed and built, had required safety items installed to protect users and service personnel from injury. This guide addresses only those items. However, good judgment should be used to identify potential safety hazards due to attachment of features or options not covered by this inspection guide.
• Avoid contact with other people while handling the part. • Wear a grounded wrist strap against your skin to eliminate static on your body. • Prevent the part from touching your clothing. Most clothing is insulative and retains a charge even when you are wearing a wrist strap. • Use the black side of a grounded work mat to provide a static-free work surface. The mat is especially useful when handling ESD-sensitive devices.
To Connect To Disconnect 1. Turn everything OFF. 1. Turn everything OFF. 2. First, attach all cables to devices. 2. First, remove power cords from outlet. 3. Attach signal cables to connectors. 3. Remove signal cables from connectors. 4. Attach power cords to outlet. 4. Remove all cables from devices. 5. Turn device ON. CAUTION: When replacing the lithium battery, use only Part Number 45C1566 or an equivalent type battery recommended by the manufacturer.
≥18 kg(37 lbs) ≥32 kg(70.5 lbs) ≥55 kg(121.2 lbs) CAUTION: Use safe practices when lifting. CAUTION: The power control button on the device and the power switch on the power supply do not turn off the electrical current supplied to the device. The device also might have more than one power cord. To remove all electrical current from the device, ensure that all power cords are disconnected from the power source. 2 1 CAUTION: Do not place any object weighing more than 82 kg (180 lbs.
Chapter 3. General information This chapter provides general information that applies to all machine types supported by this publication. Specifications This section lists the physical specifications for your computer. This section lists the physical specifications for your computer. Type IdeaCentre Q190 This section lists the physical specifications.
10 IdeaCentre Q190Hardware Maintenance Manual
Chapter 4. General Checkout Attention: The drives in the computer you are servicing might have been rearranged or the drive startup sequence changed. Be extremely careful during write operations such as copying, saving, or formatting. Data or programs can be overwritten if you select an incorrect drive. General error messages appear if a problem or conflict is found by an application program, the operating system, or both.
12 IdeaCentre Q190Hardware Maintenance Manual
Chapter 5. Using the Setup Utility The Setup Utility program is used to view and change the configuration settings of your computer, regardless of which operating system you are using. However, the operating-system settings might override any similar settings in the Setup Utility program. Starting the Setup Utility program To start the Setup Utility program, do the following: 1. If your computer is already on when you start this procedure, shut down the operating system and turn off the computer. 2.
• Not be a common word or a common name • Be significantly different from your previous password Administrator password When a Administrator Password is set, it deters unauthorized persons from changing configuration settings. If you are responsible for maintaining the settings of several computers, you might want to set a Administrator Password. After you set a Administrator Password, a password prompt is displayed each time you try to access the Setup Utility program.
To delete a previously set Power-On Password, do the following : 1. From the Security menu, select Set Power-On Password and press Enter. 2. The password dialog box will be displayed. Enter Current Password and press Enter. Press Enter in New Password and confirm New Password dialog. A setup notice will display that changes have been saved. 3. Select Exit. 4. Select Save changes and Exit.
1. Turn off your computer. 2. Press and hold the F12 key then turn on the computer. When the Startup Device Menu appears, release the F12 key. Note: If you are using a USB keyboard and the Startup Device Menu does not display using this method, repeatedly press and release the F12 key rather than leaving it pressed when turning on the computer. 3. Select the desired startup device from the Startup Device Menu and press Enter to begin.
Chapter 6. Symptom-to-FRU Index The Symptom-to-FRU index lists error symptoms and possible causes. The most likely cause is listed first. Always begin with Chapter 4, “General Checkout,” on page 11. This index can also be used to help you decide which FRUs to have available when servicing a computer. If you are unable to correct the problem using this index, go to “Undetermined problems” on page 18. Notes: • If you have both an error message and an incorrect audio response diagnose the error message first.
POST error codes Each time you power-on the system, it performs a series of tests that check the operation of the system and some options. This series of tests is called the Power-On Self-Test, or POST. POST does the following operations. • Checks some basic system-board operations • Checks the memory operation • Starts the video operation • Verifies that the boot drive is working If the POST detects a problem, an error message appears on the screen.
c. Memory modules d. Extended video memory e. External Cache f. External Cache RAM g. Hard disk drive h. Diskette drive 3. Power-on the computer to re-test the system. 4. Repeat steps 1 through 3 until you find the failing device or adapter. If all devices and adapters have been removed, and the problem continues, replace the system board. Chapter 6.
20 IdeaCentre Q190Hardware Maintenance Manual
Chapter 7. Locations This section provides illustrations to help locate the various connectors, controls and components of the computer. Locating components, controls and connectors The following illustrations will help you to locate the various components, controls and connectors on your computer. Font view The following illustration shows the location of controls and components on the front of the computer. 1. Eject button 2. Power button 3. Hard disk drive indicator 4.
Rear view The following illustration shows the location of connectors on the rear of the computer. Attention: Be sure not to block any air vents on the computer. Blocked air vents may cause overheating. 1. S/P DIF port 2. VGA connector 3. USB ports (5) 4. HDMI-out port 5. Ethernet connector 6. Power connector Hardware components The following illustration shows the components that make up your computer.
1 2 9 3 8 4 7 5 6 1. Computer cover 6. Chassis 2. System fan 7. RTC battery 3. Heat-sink 8. Memory module 4. Wi-Fi card 9. Hard disk drive 5. Motherboard Chapter 7.
Identifying parts on the motherboard The motherboard (sometimes called the planar or system board) is the main circuit board in your computer. It provides basic computing functions and supports a variety of devices that are factory-installed or that you can install later. 1 17 2 16 3 4 15 5 14 6 13 7 12 8 9 10 11 1. Hard disk drive SATA connector 10. RTC battery 2. Microphone connector 11. Mini PCIE connector 3. Line out connector 12. SPDIF port 4. RTC battery connector 13.
Chapter 8. Replacing hardware Attention: Do not remove the computer cover or attempt any repair before reading the “Important safety information” in the Safety and Warranty Guide that was included with your computer or in the Hardware Maintenance Manual (HMM) for the computer. To obtain copies of the Safety and Warranty Guide or HMM, go to the Support Web site at: http://consumersupport.lenovo.com. Note: Use only parts provided by Lenovo.
Replacing the optical drive Attention: Turn off the computer and wait 3 to 5 minutes to let it cool down before removing the cover. Note: It may be helpful to place the computer face-down on a soft flat surface for this procedure. Lenovo recommends that you use a blanket, towel, or other soft cloth to protect the computer screen from scratches or other damage. To replace the optical drive Step 1.
Step 5. Remove the 3 screws and slide the optical disk drive out as shown. Step 6. Install the new optical drive as follows: a. Align the new optical drive with the bezel, push it into position and secure it with 3 screws. b. Line up the optical drive bezel with the optical disk drive box and secure it with the remaining screws. Removing the computer cover Note: Turn off the computer and wait 3 to 5 minutes to let it cool down before removing the cover.
Step 4. Remove the rubber caps that protects the screws, then remove the 4 screws that secure the computer cover to the chassis. Step 5. Open the side door and remove the cover from this side gently.
Step 6. Lift up the computer cover as shown. Step 7. To install the computer cover: a. Line up the computer cover with the chassis as shown. b. Secure the computer cover to the chassis with the 4 screws. Replacing the hard disk drive Attention: Turn off the computer and wait 3 to 5 minutes to let it cool down before removing the cover. Note: It may be helpful to place the computer face-down on a soft flat surface for this procedure.
Step 6. Lift up the back of the hard disk drive and pull it out as shown. Step 7. Remove the 4 screws that secure the hard disk drive to the hard disk drive bay. Step 8. Slide out the hard disk drive out of the bay to remove it. Step 9. To install the new hard disk drive as follows: a. Slide the new hard disk drive bay into bay and secure it to the bay with the 4 screws. b. Slide the new hard disk drive and bay into position and secure it to the chassis with the 4 screws. Step 10.
Note: It may be helpful to place the computer face-down on a soft flat surface for this procedure. Lenovo recommends that you use a blanket, towel, or other soft cloth to protect the computer screen from scratches or other damage. To replace a memory module Step 1. Remove any media (disks, CDs, or memory cards) from the drives, shut down the operating system, and turn off the computer and all attached devices. Step 2. Unplug all power cords from electrical outlets. Step 3.
Step 5. Disconnect the 2 antenna cables from the WLAN card. 1 Step 6. Remove the screw that secures the WLAN card to the motherboard. 2 Step 7. Pull the WLAN card upward to remove it from the card port. 2 1 Step 8. Line up the new WLAN card, then insert it into the card port and secure it to the motherboard with the screw. Step 9. Connect the 2 antenna cables to the new WLAN card. Step 10. Reattach the computer cover.
Step 6. Remove the 4 screws that secure the system fan to the motherboard. Step 7. Remove the heat-sink by lifting it up. Step 8. To install the new heat-sink: Step 9. a. Line up the new heat-sink with the mounting holes on the chassis and place it into position. b. Secure the new heat-sink with the 4 screws. Reattach the system fan and computer cover. Replacing the system fan Note: Turn off the computer and wait 3 to 5 minutes to let it cool down before removing the cover.
Step 5. Remove the 3 screws that secure the system fan to the motherboard. Step 6. Disconnect the system fan power cables from the motherboard. Step 7. Remove the system fan by lifting it up. Step 8. To install the new system fan: Step 9. a. Line up the new system fan with the mounting holes on the chassis and place it into position. b. Secure the new system fan with the 3 screws. c. Connect the new system fan power cable to the connector on the motherboard. Reattach the computer cover.
Step 6. Remove the memory module. Refer to “Replacing a memory module”. Step 7. Remove the WLAN card. Refer to “Replacing the WLAN card”. Step 8. Remove the power button. Refer to “Removing the power button”. Step 9. Remove the system fan. Refer to “Replacing the system fan”. Step 10. Remove the heat-sink. Refer to “Replacing the heat-sink”. Step 11. Remove all the cables connected to the motherboard. Step 12. Remove the four screws that secure the motherboard to the chassis. Step 13.
Note: Your keyboard will be connected to a USB connector on one side or at the rear of the computer. Step 4. Disconnect the defective keyboard cable from the computer and connect the new keyboard cable to the same connector. Note: The mouse can be replaced using the same method. FRU lists This chapter lists the information on the field replaceable units (FRUs). Attention: Be sure to read and understand all the safety information before replacing any FRUs.
Item # Description Lenovo P/N CRU ID M471B5773DH0-CK0 2GB D3-1600S RAM-HF 1-100226 N HMT325S6CFR8C-PB 2GB D3-1600S RAM-HF 1-100227 MT8KTF25664HZ-1G6M1 2GB D3L-1600S RAM-HF 1-100228 Elp_R J2108BDBG-GN-F 2GB D3-1600S RAM 1-100425 M471B5273DH0-CK0 4GB D3-1600S RAM-HF 1-100230 HMT351S6CFR8C-PB 4GB D3-1600S RAM-HF 1-100231 MT16KTF51264HZ-1G6M1 4GB D3L-1600S RAM-HF 1-100232 Elp_R J2108BDBG-GN-F 4GB D3-1600S RAM 1-100426 M471B1G73BH0-CK0-CK0 8GB D3-1600S RAM-HF 1-100234 HMT41GS6MFR8C-PB 8GB
Wi-Fi Card 4 Cbt BCM4313 MOW M PCIE NB HMC wifi card 20002505 LTN RTL8188EE 11n HMC WiFi card 20200218 LTN RTL8188CE 11n SB HMC WiFi card(wowl) 11200352 Q190 WLAN Antenna(White and black) 90202225 N Motherboard 5 Q190 NON_WIN8 Celeron 887 HM70 MB 90001754 Q190 WIN8 Celeron 887 HM70 MB 90001755 Q190 WIN8_PRO Celeron 887 HM70 MB 90001756 Q190 NON_WIN8 I3_2365M HM76 MB 90001982 Q190 WIN8 I3_2365M HM76 MB 90001983 Q190 WIN8_PRO I3_2365M HM76 MB 90001984 N Chasiss 1&6&9 Q190 IO COVER
Sunrex EKB-10YA(UK) B-Silk USB KB-LVT8 25209119 Sunrex EKB-10YA(Nordic) B-S USB KB-LVT8 25209120 Sunrex EKB-10YA(LA) B-Silk USB KB-LVT8 25209121 Sunrex EKB-10YA(AR) B-Silk USB KB-LVT8 25209122 Sunrex EKB-10YA(SW) B-Silk USB KB-LVT8 25209123 Sunrex EKB-10YA(GE) B-Silk USB KB-LVT8 25209124 Sunrex EKB-10YA(TR) B-Silk USB KB-LVT8 25209125 Sunrex EKB-10YA(SP) B-Silk USB KB-LVT8 25209126 Sunrex EKB-10YA(SL) B-Silk USB KB-LVT8 25209127 Sunrex EKB-10YA(IT) B-Silk USB KB-LVT8 25209128 Sunrex EKB-
Power Cord longwell black1.0m 3wire ULCSA power cord 31-033857 Volex 1M C5 US power cord 31-033858 Luxshare1.0M C5 US power cord 31-049517 Grandsun black1.0m3wire CCC power cord(R) 31-032953 Luxshare 1.0M C5 CCC power cord 31-045147 longwell black 1.0m SAA power cord 31-035397 Volex 1M C5 Australia power cord 31-049500 Luxshare1.0M C5 Australia power cord 31-049520 Longwell black1.
Longwell black1.0m Korea C5 power cord® 31-039106 Volex 1MC5 Korea power cord 31-049498 Longwell black1.0m SA C5 power cord® 31-039105 Volex 1M C5 South Africa power cord 31-049501 Chapter 8.
42 IdeaCentre Q190Hardware Maintenance Manual
Chapter 9. Additional Service Information This chapter provides additional information that the service representative might find helpful. Power management Power management reduces the power consumption of certain components of the computer such as the system power supply, processor, hard disk drives, and some monitors.