Personal Computer User Manual

Anoptionthatpreviouslyworkeddoesnotworknow
Symptom:Anoptionthatpreviouslyworkeddoesnotworknow.
Actions:
•Verifythatalloptionhardwareandcableconnectionsaresecure.
•Iftheoptioncomeswithitsowntestinstructions,usethoseinstructionstotesttheoption.
•IfthefailingoptionisaSCSIoption,verifythat:
–ThecablesforallexternalSCSIoptionsareconnectedcorrectly.
–ThelastoptionineachSCSIchain,ortheendoftheSCSIcable,isterminatedcorrectly.
–AllexternalSCSIoptionsareturnedon.ExternalSCSIoptionsmustbeturnedonbeforethecomputer
isturnedon.Formoreinformation,seeyourSCSIdocumentation.
•Verifythattheoptionandanyrequireddevicedriversareinstalledcorrectly.
Iftheseactionsdonotcorrecttheproblem,runtheLenovoSolutionCenterprogram.Ifyouneedtechnical
assistance,seeChapter12“Gettinginformation,help,andservice”onpage101.
Performanceandlockupproblems
Poorperformanceandlockupproblemscanbearesultofanyofthefollowing:
•“Insufcientfreeharddiskdrivespace”onpage95
•“Excessivenumberoffragmentedles”onpage96
•“Insufcientmemory”onpage96
Makeaselectionfromtheabovelisttondoutmoreaboutthecorrectiveactionsyoucantake.
Insufcientfreeharddiskdrivespace
Symptom:Insufcientfreeharddiskdrivespace
TheWindowsoperatingsystemwillslowdownandmightproduceerrorsiftheharddiskdrivegetstoofull.
TochecktheamountoffreespaceontheWindows7operatingsystem,dothefollowing:
1.ClickStart➙Computer.
2.Right-clickyourCdriveentryandthenclickProperties.Theamountoffreediskspaceisdisplayed.
Actionstofreeupdiskspace:
•
1.ClickStart➙Computer.
2.Right-clickyourCdriveentryandthenclickProperties.
3.ClickDiskCleanup.
4.Alistofunnecessarylecategoriesisdisplayed.Selecteachlecategoryyouwanttodelete,
andthenclickOK.
•
1.ClickStart➙ControlPanel.
2.ClickPrograms.
3.ClickTurnWindowsfeaturesonoroff.
4.AlistofoptionalWindowscomponentsisdisplayed.Followtheinstructionsonthescreen.
Chapter11.Troubleshootinganddiagnostics95