Server User Manual
Thisportalisupdatedwiththelatestinformationaboutthefollowingsubjects:
DownloadDrivers&SoftwareDownloaddrivers,ashtheBIOS,andupdateyour
software.
Diagnose&FixUseself-diagnostictoolstodiagnosetheproblem
yourself,searchcommunityboards,orworkwithour
VirtualAgenttoanswerquestions.
Product&ServiceWarrantyCheckyourwarrantystatusandupgradeyourwarranty.
Product&PartsDetailFindpartnumbersforreplacementparts,learnhowto
replaceparts,andviewotherpartsinformationrelated
toyourproduct.
UserGuides&Manuals
Readordownloadthedocumentationrelatedtoyour
product.
Research&Learn
Searchthecommunityknowledgebaseforyourcomputer
toshareanddiscoverinformationwithotherusers.
Helpandservice
Thistopiccontainsinformationaboutobtaininghelpandservice.
Beforeyoucall
Beforeyoucall,dothefollowingtotrytosolvetheproblembyyourself:
•Checkallcablestomakesurethattheyareconnected.
•Checkthepowerswitchestomakesurethatthesystemandoptionaldevicesareturnedon.
•UsethetroubleshootinginformationinyoursystemdocumentationonthedocumentationDVDthat
comeswithyourproduct.
•Checkfortheupdatedinformation,newdevicedrivers,andhintsandtipsontheLenovoSupportWeb
siteat:
http://support.lenovo.com
Ifpossible,beatyourproductwhenyoucall.Havethefollowinginformationavailable:
•Machinetypeandmodel
•SerialnumbersofyourLenovohardwareproducts
•Descriptionoftheproblem
•Exactwordingofanyerrormessages
•Hardwareandsoftwarecongurationinformation
Callingforservice
Duringthewarrantyperiod,youcangethelpandinformationbytelephonethroughtheCustomerSupport
Center.
Thefollowingservicesareavailableduringthewarrantyperiod:
•Problemdetermination-Trainedservicepersonnelareavailabletoassistyouwithdetermininga
hardwareproblemanddecidingwhatactionisnecessarytoxtheproblem.
•Hardwarerepair-Iftheproblemiscausedbyhardwareunderwarranty,trainedservicepersonnelare
availabletoprovidetheapplicablelevelofservice.
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