Server User Manual
Usingthediagnosticprogram
ThePC-DoctorforDOSdiagnosticprogramrunsindependentlyoftheoperatingsystem.Usethisdiagnostic
programtotestandgatherinformationaboutyoursysteminordertoensureyoursystemisworkingcorrectly
andresolveanyhardwareissues.Youcanrunthediagnosticprogramfromadiagnosticdiscthatyoucreated.
Tousethediagnosticprogram,dothefollowing:
Note:LenovomaintainstheSupportWebsitebymakingchangesandimprovementsperiodically.The
actualproceduremightvaryslightlyfromwhatisdescribedinthistopic.
1.GototheLenovoSupportWebsiteat:
http://support.lenovo.com
2.ClickDownloadDrivers&SoftwareandfollowtheinstructionsontheWebpagetolocatethe
diagnosticprogram.
3.DownloadtheISOimageforthediagnosticprogramandthereadmeleinTXT.
4.UseanydiscburningsoftwaretocreateabootablediscwiththeISOimage.
5.Printthereadmelethatcontainstheinstructionsonhowtousethediagnosticprogramandfollow
theinstructionstostarttheprogramfromthedisc.Then,followtheinstructionsonthescreento
startthediagnostictest.
6.Removethediagnosticdiscfromtheopticaldrivewhenyoucompletethediagnosticprocess.
Viewingthesystemeventlog
Thesystemeventlog(SEL)containsinformationaboutallthePOSTandsystemmanagementinterrupt(SMI)
events.YoucanviewtheSELtodiagnosesystemproblems.
TheBMCimplementstheSELasspeciedintheIPMI2.0specication.TheSELisaccessibleregardlessof
thesystempowerstatethroughtheBMCin-bandandout-of-bandinterfaces.
FormoreinformationaboutviewingtheSEL,refertotheRemoteManagementModuleUserGuideonthe
documentationDVDthatcomeswithyourserver.
Basictroubleshootingtables
Usethebasictroubleshootinginformationtondsolutionstoproblemsthathavedenitesymptoms.
ThinkServerEasyStartupprogramproblems
Followthesuggestedactionsforthecorrespondingsymptomintheorderinwhichtheyarelisteduntilthe
problemissolved.Ifnoneoftheseactionssolvetheproblem,see“Troubleshootingprocedure”onpage
171forthesubsequentstepsyoushouldcheckafterusingtheinformationinthistopic.Iftheproblem
cannotbesolvedbyyourself,seektechnicalassistance.SeeChapter9“Gettinginformation,help,and
service”onpage213.
Note:Ifyouareinstructedtoremove,install,orreplaceanyCRUs,refertotherelatedprocedureinChapter
6“Installing,removing,orreplacinghardware”onpage83
.
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