Personal Computer User Manual

Iftheseactionsdonotcorrecttheproblem,runthediagnosticprograms(see“LenovoSolutionCenter”on
page101forinstructions).Ifyouneedtechnicalassistance,seeChapter12“Gettinginformation,help,and
service”onpage103.
Harddiskdriveproblems
Selectyoursymptomfromthefollowinglist:
•“SomeorallharddiskdrivesmissingfromtheSetupUtilityprogram”onpage91
•“"NoOperatingSystemFound"messageorthesystemnotstartingfromthecorrectharddiskdrive”
onpage91
SomeorallharddiskdrivesmissingfromtheSetupUtilityprogram
Symptom:SomeorallharddiskdrivesmissingfromtheSetupUtilityprogram
Actions:
•Ensurethatallharddiskdrivesignalcablesandpowercablesareconnectedcorrectly.Referto“Installing
orreplacingaharddiskdrive”onpage48
.
•Ensurethatyourcomputerisconguredcorrectlytosupporttheharddiskdrives.
–IfyourcomputerisinstalledwithveSATAharddiskdrives,ensurethattheSATAharddiskdrive
enablementmodule(onetoveharddiskdrives)isinstalled.
–IfyourcomputerisinstalledwithSASharddiskdrives,ensurethattheSASharddiskdriveenablement
module(onetoveharddiskdrives)ortheLSIMegaRAIDSASadapterisinstalled.
Iftheseactionsdonotcorrecttheproblem,runthediagnosticprogramLenovoSolutionCenter.See“Lenovo
SolutionCenter”onpage101
.Ifyouneedtechnicalassistance,seeChapter12“Gettinginformation,
help,andservice”onpage103.
"NoOperatingSystemFound"messageorthesystemnotstartingfromthecorrect
harddiskdrive
Symptom:"NoOperatingSystemFound"messageorthesystemnotstartingfromthecorrectharddiskdrive
Actions:
•Ensurethatallharddiskdrivesignalcablesandpowercablesareconnectedcorrectly.Referto“Installing
orreplacingaharddiskdrive”onpage48.
•EnsurethattheharddiskdriveyourcomputerstartsfromislistedastherststartupdeviceintheSetup
Utilityprogram.Referto“Selectingastartupdevice”onpage69.
•IfyouareusingRAID,ensurethatyouhaveconguredtheharddiskdrivescorrectly.RefertoChapter8
“ConguringRAID”onpage73.
Note:Inrarecases,theharddiskdrivewiththeoperatingsystemmightgetcorruptedordamaged.Insuch
cases,youmightneedtoreplacetheharddiskdrive.Referto“Installingorreplacingaharddiskdrive”
onpage48.Additionally,youmightneedtorecoverthedataontheharddiskdrive,orrestorethehard
diskdrivetothefactorydefaultstate.Referto“UsingtheRescueandRecoveryworkspace”onpage
61formoreinformation.
Iftheseactionsdonotcorrecttheproblem,runthediagnosticprogramLenovoSolutionCenter.See“Lenovo
SolutionCenter”onpage101.Ifyouneedtechnicalassistance,seeChapter12“Gettinginformation,
help,andservice”onpage103
.
Chapter11.Troubleshootinganddiagnostics91