Computer Hardware User Manual

Chapter5.Diagnostics

Thediagnosticprogramisusedtotesthardwarecomponentsofyourcomputer.Thediagnosticprogramcan

alsoreportoperating-system-controlledsettingsthatinterferewiththecorrectoperationofyourcomputer.

Youcanusethepreinstalleddiagnosticprogramtodiagnosecomputerproblems,ifyourcomputeris

runningtheWindowsoperatingsystem.

Notes:

1.YourcomputerispreinstalledwiththeLenovoSolutionCenterprogramfordiagnosticpurposes.For

moreinformationabouttheLenovoSolutionCenterprogram,see“LenovoSolutionCenter”onpage35.

2.Ifyouareunabletoisolateandrepairtheproblemyourselfafterrunningthediagnosticprogram,save

andprinttheloglescreatedbythediagnosticprogram.Youwillneedthelogleswhenyouspeaktoa

Lenovotechnicalsupportrepresentative.

LenovoSolutionCenter

TheLenovoSolutionCenterprogramenablesyoutotroubleshootandresolvecomputerproblems.It

combinesdiagnostictests,systeminformationcollection,securitystatus,andsupportinformation,along

withhintsandtipsformaximumsystemperformance.

Notes:

•TheLenovoSolutionCenterprogramisavailableonlyonmodelspreinstalledwiththeWindows7

operatingsystem.Italsocanbedownloadedfromhttp://www.lenovo.com/diagnose.

•IfyouareusingtheWindowsVista

orWindowsXPoperatingsystem,goto

http://www.lenovo.com/diagnoseforthelatestinformationondiagnosticsforyourcomputer.

ToruntheLenovoSolutionCenterprogramontheWindows7operatingsystem,clickStart➙AllPrograms

➙LenovoThinkVantageTools➙SystemHealthandDiagnostics.Followtheinstructionsonthescreen.

Foradditionalinformation,refertotheLenovoSolutionCenterhelpsystem.

Note:Ifyouareunabletoisolateandrepairtheproblemyourselfafterrunningtheprogram,saveandprint

theloglescreatedbytheprogram.YouwillneedthelogleswhenyouspeaktoaLenovotechnical

supportrepresentative.