Personal Computer User Manual
Note:Ifyouareunabletoisolateandrepairtheproblemyourselfafterrunningtheprogram,saveandprint
theloglescreatedbytheprogram.YouwillneedthelogleswhenyouspeaktoaLenovotechnical
supportrepresentative.
LenovoThinkVantageToolbox
TheLenovoThinkVantageToolboxprogramhelpsyoumaintainyourcomputer,improvecomputingsecurity,
diagnosecomputerproblems,getfamiliarwiththeinnovativetechnologiesprovidedbyLenovo,andget
moreinformationaboutyourcomputer.Y oucanusethediagnosticsfeatureoftheLenovoThinkVantage
Toolboxprogramtotestdevices,diagnosecomputerproblems,createbootablediagnosticmedia,update
systemdrivers,andviewsysteminformation.
ToruntheLenovoThinkVantageT oolboxprogramontheWindows7operatingsystem,clickStart➙All
Programs➙LenovoThinkVantageT ools➙SystemHealthandDiagnostics.Followtheinstructionson
thescreen.
ForadditionalinformationaboutrunningtheLenovoThinkVantageToolboxprogram,refertotheLenovo
ThinkVantageToolboxhelpsystem.
PC-DoctorforDOS
YoucanalsodownloadthelatestversionofthePC-DoctorforDOSdiagnosticprogramfrom
http://www.lenovo.com/support.ThePC-DoctorforDOSdiagnosticprogramrunsindependentlyofthe
Windowsoperatingsystem.UsethePC-DoctorforDOSdiagnosticprogramifyouareunabletostartthe
Windowsoperatingsystem.YoucanrunthePC-DoctorforDOSdiagnosticprogramfromadiagnostic
discthatyoucreated.
Creatingadiagnosticdisc
Thissectionprovidesinstructionsonhowtocreateadiagnosticdisc.
Tocreateadiagnosticdisc,dothefollowing:
1.Downloadaself-startingbootablediscimage(knownasanISOimage)ofthediagnosticprogramfrom:
http://www.lenovo.com/support
2.UseanydiscburningsoftwaretocreateadiagnosticdiscwiththeISOimage.
Runningthediagnosticprogramfromthediagnosticdisc
Thissectionprovidesinstructionsonhowtorunthediagnosticprogramfromthediagnosticdiscthat
youcreated.
Torunthediagnosticprogramfromthediagnosticdiscthatyoucreated,dothefollowing:
1.Makesureyourcomputeristurnedoff.
2.RepeatedlypressandreleasetheF12keywhenturningonthecomputer.WhentheStartupDevice
Menuopens,releasetheF12key.
3.Insertthediagnosticdiscintotheopticaldrive.
4.SelecttheopticaldrivewiththediagnosticdiscasthestartupdeviceandpressEnter.Thediagnostic
programopens.
5.Followtheinstructionsonthescreentorunthedesireddiagnostictest.Foradditionalhelp,press
theF1key.
6.Removethediagnosticdiscfromtheopticaldriveaftercompletingthediagnostictest.
Chapter6.Troubleshootinganddiagnosticprograms71










