Personal Computer User Manual

Table Of Contents
Makesuretheserialcableissecurelyconnectedtotheserialportonthecomputerandtotheserialdevice.
Iftheserialdevicehasitsownpowercord,makesureitisattachedtoaproperlygroundedelectricaloutlet.
IftheserialdevicehasitsownOn/Offswitch,makesureitisintheOnposition.
IftheserialdevicehasanOnlineswitch,makesureitisintheOnlineposition.
Iftheserialdeviceisaprinter,makesurepaperisloadedcorrectly.
Verifythatanysoftwaresuppliedwiththeserialdeviceiscorrectlyinstalled.Refertothedocumentation
fortheserial-deviceoption.
Makesurethattheserial-portadapter,ifyouaddedone,isproperlyinstalledandrmlyseated.
Iftheseactionsdonotcorrecttheproblem,runtheLenovoSolutionCenterprogram.Ifyouneedtechnical
assistance,seeChapter12“Gettinginformation,help,andservice”onpage103
.
Softwareproblems
Selectyoursymptomfromthefollowinglist:
“Whenusingasortfeature,datesdonotsortinthecorrectorder”onpage100
“Softwaredoesnotworkasexpected”onpage100
Whenusingasortfeature,datesdonotsortinthecorrectorder
Symptom:Whenusingasortfeature,datesdonotsortinthecorrectorder.
Action:Somesoftwaredevelopedbeforetheyear2000usedonlythelasttwodigitsofayeartosort
dates,alwaysassumingthersttwodigitswere19.Consequently,theseprogramssortdatesoutoforder.
Checkwithyoursoftwaremanufacturertoseeifanyupdatesareavailable.Manysoftwaremanufacturers
makeupdatesavailablefromtheWorldWideWeb.
Softwaredoesnotworkasexpected
Symptom:Softwaredoesnotworkasexpected.
Actions:
Mostsoftwareprogramshavebuilt-inhelpsystemsthatprovideinstructionsformosttasks.Ifyouare
havingdifcultyperformingaspecictaskwithinasoftwareprogram,refertothehelpsystemforthat
program.Helpsystemsaretypicallyaccessiblefromamenuorbuttonintheprogram,andfrequently
fromtheF1key.
IfyouarehavingdifcultywiththeWindowsoperatingsystemoroneofitscomponents,refertothe
Windowshelpsystem.ItisaccessiblefromtheWindowsStartmenu.
Todetermineifproblemsarecausedbynewlyinstalledsoftware,verifythat:
Yourcomputerhastheminimummemoryrequirementsneededtousethesoftware.Seethe
informationsuppliedwiththesoftwaretoverifymemoryrequirements.(Ifyoujustinstalledanadapter
ormemory,youmighthaveamemory-addressconict.)
Thesoftwareisdesignedtooperateonyourcomputer.
Othersoftwareworksonyourcomputer.
Thesoftwareyouareusingworkscorrectlyonanothercomputer.
Ifyoureceivedanyerrormessageswhileusingthesoftwareprogram,seetheprinteddocumentation
suppliedwiththesoftwareorthehelpsystemforthatsoftwareforadescriptionofthemessagesand
solutionstotheproblem.
Checkwithyoursoftwaremanufacturertoseeifanyupdatesareavailable.Manysoftwaremanufacturers
makeupdatesavailablefromtheWorldWideWeb.
100ThinkStationUserGuide