Personal Computer User Manual

Table Of Contents
PIMitemssentfromtheWindows7operatingsystemcannotbereceivedcorrectly
Symptom:PersonalInformationManager(PIM)itemssentfromtheWindows7operatingsystemcannotbe
receivedcorrectlyintotheaddressbookofanyotherBluetooth-enableddevice.
Action:TheWindows7operatingsystemsendsPIMitemsinXMLformat,butmostBluetooth-enabled
deviceshandlePIMitemsinvCardformat.IfanotherBluetooth-enableddevicecanreceivealethrough
Bluetooth,aPIMitemsentfromtheWindows7operatingsystemmightbesavedasalewiththeextension
.contact.
Optionproblems
UsethisinformationtodiagnoseproblemswithLenovohardwareoptionsthatdonothavetheirown
troubleshootinginformation.
Selectyoursymptomfromthefollowinglist:
Anoptionthatwasjustinstalleddoesnotwork”onpage97
Anoptionthatpreviouslyworkeddoesnotworknow”onpage97
Anoptionthatwasjustinstalleddoesnotwork
Symptom:Anoptionthatwasjustinstalleddoesnotwork.
Action:Verifythat:
Theoptionisdesignedforyourcomputer.
Youfollowedtheinstallationinstructionssuppliedwiththeoptionandtheinstallationinstructionsprovided
withyourcomputer,andalloptionles(suchasdevicedrivers,ifrequired)areinstalledcorrectly.
Youhavenotloosenedotherinstalledoptionsorcables.
Iftheoptionisanadapter,youhaveprovidedenoughhardwareresourcesfortheadaptertofunction
correctly.Seethedocumentationsuppliedwiththeadapter(aswellasthedocumentationforanyother
installedadapters)todeterminetheresourcesrequiredforeachadapter.
Iftheseactionsdonotcorrecttheproblem,runtheLenovoSolutionCenterprogram.Ifyouneedtechnical
assistance,seeChapter12“Gettinginformation,help,andservice”onpage103.
Anoptionthatpreviouslyworkeddoesnotworknow
Symptom:Anoptionthatpreviouslyworkeddoesnotworknow.
Actions:
Verifythatalloptionhardwareandcableconnectionsaresecure.
Iftheoptioncomeswithitsowntestinstructions,usethoseinstructionstotesttheoption.
IfthefailingoptionisaSCSIoption,verifythat:
ThecablesforallexternalSCSIoptionsareconnectedcorrectly.
ThelastoptionineachSCSIchain,ortheendoftheSCSIcable,isterminatedcorrectly.
AllexternalSCSIoptionsareturnedon.ExternalSCSIoptionsmustbeturnedonbeforethecomputer
isturnedon.Formoreinformation,seeyourSCSIdocumentation.
Verifythattheoptionandanyrequireddevicedriversareinstalledcorrectly.
Iftheseactionsdonotcorrecttheproblem,runtheLenovoSolutionCenterprogram.Ifyouneedtechnical
assistance,seeChapter12“Gettinginformation,help,andservice”onpage103
.
Chapter11.Troubleshootinganddiagnostics97