Personal Computer User Manual
•Accesstroubleshootingandsupportinformationforyourcomputermodelandothersupportedproducts.
•Findtheserviceandsupportphonenumbersforyourcountryorregion.
•FindaServiceProviderlocatednearyou.
LenovoSupportWebsite
Technicalsupportinformationisavailableat:
http://www.lenovo.com/support
Thisportalisupdatedwiththelatestinformationaboutthefollowingsubjects:
Download&Drivers
Downloaddrivers,ashBIOS,andupdateyoursoftware.
Warranty
Checkyourwarrantystatusandupgradeyourwarranty.
TechnicalSupportClickNeedHelp?forself-helptipstohelpdiagnosea
problem.
ThinkVantage
LearnmoreaboutThinkVantagesoftwaretoimprove
productivityandreducecost.
LenovoForums
Searchthecommunityknowledgebaseforyourcomputer
toshareanddiscoverinformationwithotherusers.
UserGuides&Manuals
Readorprintanypublicationsrelatedtoyourproduct.
Helpandservice
Thissectioncontainsinformationaboutobtaininghelpandservice.
Usingthedocumentationanddiagnosticprograms
Ifyouexperienceaproblemwithyourcomputer,seeChapter10“Troubleshootinganddiagnostics”
onpage51.Forinformationonadditionalresourcestohelpyoutroubleshootyourcomputerproblem,
see“Informationresources”onpage69.
Ifyoususpectasoftwareproblem,seethedocumentationthatcomeswiththeoperatingsystemorsoftware
program,includingreadmelesandonlinehelp.
Mostcomputerscomewithasetofdiagnosticprogramsthathelpyouidentifyhardwareproblems.For
instructionsonusingthediagnosticprograms,see“Diagnosticprograms”onpage67.
YoucanalsogetthelatesttechnicalinformationanddownloaddevicedriversandupdatesfromLenovo
SupportWebsiteat:
http://www.lenovo.com/support
Callingforservice
Duringthewarrantyperiod,youcangethelpandinformationbytelephonethroughtheCustomerSupport
Center.
Thefollowingservicesareavailableduringthewarrantyperiod:
•Problemdetermination-Trainedservicepersonnelareavailabletoassistyouwithdetermininga
hardwareproblemanddecidingwhatactionisnecessarytoxtheproblem.
•Hardwarerepair-Iftheproblemiscausedbyhardwareunderwarranty,trainedservicepersonnelare
availabletoprovidetheapplicablelevelofservice.
70ThinkCentreUserGuide