Personal Computer User Manual

•“Anoptionthatpreviouslyworkeddoesnotworknow”onpage49
Anoptionthatwasjustinstalleddoesnotwork
Symptom:Anoptionthatwasjustinstalleddoesnotwork.
Action:Verifythat:
•Theoptionisdesignedforyourcomputer.
•Youfollowedtheinstallationinstructionssuppliedwiththeoptionandtheinstallationinstructionsprovided
withyourcomputer,andalloptionles(suchasdevicedrivers,ifrequired)areinstalledcorrectly.
•Youhavenotloosenedotherinstalledoptionsorcables.
•Iftheoptionisanadapter,youhaveprovidedenoughhardwareresourcesfortheadaptertofunction
correctly.Seethedocumentationsuppliedwiththeadapter(aswellasthedocumentationforanyother
installedadapters)todeterminetheresourcesrequiredforeachadapter.
Iftheseactionsdonotcorrecttheproblem,runtheLenovoSolutionCenterprogram.Ifyouneedtechnical
assistance,see“LenovoSupportWebsite”onpage31.
Anoptionthatpreviouslyworkeddoesnotworknow
Symptom:Anoptionthatpreviouslyworkeddoesnotworknow.
Actions:
•Verifythatalloptionhardwareandcableconnectionsaresecure.
•Iftheoptioncomeswithitsowntestinstructions,usethoseinstructionstotesttheoption.
•IfthefailingoptionisaSCSIoption,verifythat:
–ThecablesforallexternalSCSIoptionsareconnectedcorrectly.
–ThelastoptionineachSCSIchain,ortheendoftheSCSIcable,isterminatedcorrectly.
–AllexternalSCSIoptionsareturnedon.ExternalSCSIoptionsmustbeturnedonbeforethecomputer
isturnedon.Formoreinformation,seeyourSCSIdocumentation.
•Verifythattheoptionandanyrequireddevicedriversareinstalledcorrectly.
Iftheseactionsdonotcorrecttheproblem,runtheLenovoSolutionCenterprogram.Ifyouneedtechnical
assistance,see“LenovoSupportWebsite”onpage31.
Performanceandlockupproblems
Poorperformanceandlockupproblemscanbearesultofanyofthefollowing:
•“Insufcientfreeharddiskdrivespace”onpage49
•“Excessivenumberoffragmentedles”onpage50
Makeaselectionfromtheabovelisttondoutmoreaboutthecorrectiveactionsyoucantake.
Insufcientfreeharddiskdrivespace
Symptom:Insufcientfreeharddiskdrivespace
TheWindowsoperatingsystemwillslowdownandmightproduceerrorsiftheharddiskdrivegetstoofull.
TochecktheamountoffreespaceontheWindows7operatingsystem,dothefollowing:
1.ClickStart➙Computer.
Chapter5.Troubleshootinganddiagnostics49