User Manual

a - Any act of God, including, but not limited to, re, oods,
wind, lightning, hurricanes, tornadoes, or earthquakes;
b - Mold, animals, insects, or bodily uids;
c - Installation or operation in a corrosive atmosphere,
or otherwise in contact with corrosive materials (e.g.,
chlorine, uorine, salt, recycled waste water, urine,
fertilizers, or other damaging substances, body uids, or
chemicals);
d - Accident, misuse, neglect, abuse, vandalism, theft,
or unreasonable use or operation of the Equipment or
component, including, but not limited to, operation of
electrical equipment at voltages other than in the range
specied on the unit nameplate (includes damages
caused by brownouts);
e - Service performed or repairs made by anyone other than
a licensed professional HVAC installer or contractor or
any modication, change, or alteration of the Equipment
or component, except as directed in writing by Lennox;
f - Operation with system components (indoor unit, outdoor
unit, and refrigerant control devices) that do not match or
meet the specications recommended by Lennox;
g - Use of accessories or additives that have not been approved
by Lennox that are installed on or in the Equipment;
h - Operation of a system containing R410A refrigerant
without the required lter drier. (All systems containing
R410A refrigerant must include a lter drier. The lter
drier must be replaced when compressor replacement
is necessary);
i - Use of contaminated or alternate refrigerant;
j - Operation of furnace with continuous return air
temperature of less than 60ºF (or 55ºF when furnace is
operated overnight in setback mode);
k - Damage caused by frozen or broken water pipes;
l - Operation of a furnace eld-installed downstream from
a cooling coil;
m - Transit, delivery, packing, unpacking, assembly,
installation, or removal;
n - Using or operating Equipment or other components
thereof in a manner that is inconsistent with either its
design or the way the manufacturer intended it to be
used.
6 - This Basic Limited Warranty does not apply to cosmetic
defects or damages or failures of non-operational
components that do not inhibit the Equipment’s proper
operation and performance.
7 - Replacement components will not be provided under this
Basic Limited Warranty for Equipment where the serial or
model number plate is removed, defaced, or made illegible.
8 - This Basic Limited Warranty does not apply to any repairs,
services, or alterations needed to meet compliance with or
changes in federal, state, or local codes or regulations.
9 - This Basic Limited Warranty does not apply to, nor is
any warranty o󰀨ered by Lennox for, any Equipment or
components that have been stolen or have been ordered
over the Internet, by telephone, or other electronic means,
unless the dealer or licensed HVAC installer selling the
Equipment or components over the Internet, by telephone,
or other electronic mean, is also the installing contractor.
10 - Lennox will not pay electricity or fuel costs, or increases in
electricity or fuel costs, for any reason whatsoever, including
additional or unusual use of supplemental electrical heat.
This Basic Limited Warranty also does not cover lodging
expenses.
11 - Lennox shall not be responsible for any default or delay in
performance under this Basic Limited Warranty caused by
any factor or contingency outside of its control.
This Basic Limited Warranty gives the Owner specic legal rights,
as described herein, and the Owner may have other rights which
vary by state.
DISPUTE RESOLUTION
NOTE - PLEASE READ THIS SECTION CAREFULLY
AS IT AFFECTS YOUR RIGHTS AND THE
RESOLUTION OF DISPUTES
Some jurisdictions do not allow mandatory arbitration pro-
visions or class action waivers. In such jurisdictions, the
following dispute resolution provisions do not apply. The
Owner may have other rights that may vary by jurisdiction.
INDIVIDUAL ARBITRATION NOTICE: BY PURCHASING
EQUIPMENT OR MAKING A CLAIM UNDER THIS BASIC LIM-
ITED WARRANTY, THE OWNER IS AGREEING THAT ALL
DISPUTES BETWEEN THE OWNER AND LENNOX WILL BE
RESOLVED BY BINDING, INDIVIDUAL ARBITRATION, AS
MORE FULLY OUTLINED BELOW.
1 - Contact Lennox: Please report any Dispute (dened in
items 1 and 2 on page 5) to:
Lennox Industries Inc.
ATTN: Consumer A󰀨airs
P.O. Box 799900
Dallas, TX 75379-9900
2 - Mandatory Arbitration: Both the Owner and Lennox
agree that all Disputes must be resolved exclusively
through nal and binding arbitration, and not by a court
or jury; however, the Owner or Lennox may assert
claims in small claims court if (i) the claims qualify
for small claims court, (ii) the matter remains in small
claims court, and (iii) the matter proceeds only on an
individual (not a class or representative) basis.
Both the Owner and Lennox waive the right to a trial by jury
and any right to have a Dispute heard in court. Instead, all
Disputes must be resolved in arbitration by a neutral third-
party arbitrator. In arbitration, Disputes are resolved by an
arbitrator instead of a judge or jury, discovery is more limited
than in court, and the arbitrator’s decision is subject to limited
review by courts. However, the arbitrator must follow the law
and can award the same damages as in court, including
monetary damages, injunctive relief, declaratory relief, and
other relief. The arbitrator’s award can be conrmed in any
court of competent jurisdiction.
A single arbitrator, with the American Arbitration Association
(“AAA”), will conduct the arbitration, and the award may not
exceed the relief allowed by applicable law. The arbitration
will be conducted in the county of the Owner’s residence
or other mutually agreed location. For claims of $50,000 or
less, the AAA’s Supplementary Procedures for consumer-
related Disputes will apply. For claims over $50,000, the
AAA’s Commercial Arbitration Rules will apply. If either set of
rules is not available, the AAA rules applicable to consumer
Disputes apply. The AAA’s rules and a form initiating