User Manual
Warranty Period’s expiration in order for the claim to be
eligible for coverage. All warranty claims must be submitted
within forty-ve (45) days of the applicable product failure
date. The failure to submit a claim within such forty-ve (45)
day period will result in the denial of a claim. Lennox has no
liability whatsoever in the event that the Owner’s dealer or
HVAC contractor fails to timely and/or properly le a claim
hereunder.
When warranty coverage is requested, the Owner must provide,
and the Lennox dealer or HVAC contractor must collect, the
following:
1 - The Equipment model and serial number;
2 - The Owner’s name and location of the Equipment;
3 - The date of original Equipment installation (existing homes)
or closing date (new construction);
4 - An accurate description of the problem.
NOTE - Proof of prior maintenance and purchase may also be
required.
DISCLAIMER OF WARRANTIES AND RESPONSIBILI-
TY FOR DAMAGES
EXCEPT AS PROVIDED IN THIS BASIC LIMITED WARRANTY, LENNOX
MAKES NO WARRANTY, EXPRESS OR IMPLIED, TO ANYONE AS
TO FITNESS FOR ANY PURPOSE, MERCHANTABILITY, DESIGN,
CONDITION, CAPACITY, PERFORMANCE, OR ANY OTHER ASPECT
OF THE EQUIPMENT OR ITS MATERIAL OR WORKMANSHIP. ALL
IMPLIED WARRANTIES WHICH MAY EXIST, NOTWITHSTANDING
THIS DISCLAIMER, ARE LIMITED TO THE DURATION OF THIS BASIC
LIMITED WARRANTY AS APPLICABLE TO EACH COMPONENT.
THIS BASIC LIMITED WARRANTY IS MADE IN LIEU OF ALL OTHER
GUARANTEES, WARRANTIES, REPRESENTATIONS, CONDITIONS,
OBLIGATIONS, OR LIABILITIES, EXPRESS OR IMPLIED. OWNER
ACKNOWLEDGES AND AGREES THAT IN DECIDING TO PURCHASE
THE EQUIPMENT COVERED BY THIS WARRANTY, IT HAS NOT
RELIED ON ANY STATEMENTS OR REPRESENTATIONS THAT ARE
NOT CONTAINED WITHIN THIS WARRANTY.
TO THE FULLEST EXTENT PERMITTED BY LAW, LENNOX SHALL
NOT BE LIABLE, EITHER IN CONTRACT OR TORT, FOR ANY DIRECT,
INDIRECT, INCIDENTAL, OR CONSEQUENTIAL DAMAGES, OR ANY
LOSS, DAMAGE, OR INJURY TO PERSONS, INCLUDING DEATH,
PROPERTY, OR THINGS, OR FOR DAMAGES OF ANY KIND OR
NATURE INCLUDING BUSINESS INTERRUPTION, INCONVENIENCE,
OR LOSS OF ANTICIPATED PROFITS OR SAVINGS OCCASIONED
BY, ARISING OUT OF, OR RELATING TO THE USE, MISUSE, NON-
USE, REPAIR, REPLACEMENT, OR DELAY IN DELIVERY OF THE
EQUIPMENT. LENNOX SHALL NOT BE LIABLE FOR THE COST
OF ANY WORK DONE BY THE OWNER OR OTHERS TO THE
EQUIPMENT.
This limitation of liability and disclaimer gives specic legal
rights. Some jurisdictions do not allow the exclusion, waiv-
er, or limitation of implied warranties or incidental or conse-
quential damages. In such jurisdictions, the limitations or
exclusions do not apply to the Owner. The Owner may also
have other rights that may vary by jurisdiction.
EXCLUSIONS
The following limitations and exclusions apply to this Basic
Limited Warranty:
1 - Replacement components will not be provided under this
Basic Limited Warranty unless the Equipment containing the
defective component is properly installed and maintained
by a licensed professional HVAC installer or licensed HVAC
contractor in accordance with Lennox’ installation, operation,
and maintenance instructions, which are provided with the
Equipment or available by contacting Lennox.
2 - Replacement components will not be provided under this
Basic Limited Warranty if the Equipment containing the
defective component is moved after its initial installation.
3 - Replacement components will not be provided under this
Basic Limited Warranty unless all repairs of the Equipment
containing the defective component are made by a licensed
professional HVAC installer or licensed HVAC contractor
using manufacturer-specied service components.
4 - Replacement components will not be provided under this
Basic Limited Warranty for any resulting systems that are
not AHRI-matched systems.
5 - This Basic Limited Warranty does not cover damage or
defect resulting, in whole or in part, from:
a - Any act of God, including, but not limited to, re, oods,
wind, lightning, hurricanes, tornadoes, or earthquakes;
b - Mold, animals, insects, or bodily uids;
c - Installation or operation in a corrosive atmosphere,
or otherwise in contact with corrosive materials (e.g.,
chlorine, uorine, salt, recycled waste water, urine,
fertilizers, or other damaging substances, body uids, or
chemicals);
d - Accident, misuse, neglect, abuse, vandalism, theft,
or unreasonable use or operation of the Equipment or
component, including, but not limited to, operation of
electrical equipment at voltages other than in the range
specied on the unit nameplate (includes damages
caused by brownouts);
e - Service performed or repairs made by anyone other than
a licensed professional HVAC installer or contractor or
any modication, change, or alteration of the Equipment
or component, except as directed in writing by Lennox;
f - Operation with system components (indoor unit, outdoor
unit, and refrigerant control devices) that do not match or
meet the specications recommended by Lennox;
g - Use of accessories or additives that have not been approved
by Lennox that are installed on or in the Equipment;
h - Operation of a system containing R410A refrigerant
without the required lter drier. (All systems containing
R410A refrigerant must include a lter drier. The lter
drier must be replaced when compressor replacement
is necessary);
i - Use of contaminated or alternate refrigerant;
j - Operation of furnace with continuous return air
temperature of less than 60ºF (or 55ºF when furnace is
operated overnight in setback mode);
k - Damage caused by frozen or broken water pipes;
l - Operation of a furnace eld-installed downstream from
a cooling coil;
m - Transit, delivery, packing, unpacking, assembly,
installation, or removal;
n - Using or operating Equipment or other components
thereof in a manner that is inconsistent with either its
design or the way the manufacturer intended it to be
used.
6 - This Basic Limited Warranty does not apply to cosmetic
defects or damages or failures of non-operational
components that do not inhibit the Equipment’s proper
operation and performance.