User Guide
Table Of Contents
- Front Cover
- Quick Reference Guide
- Pocket Quick Reference Guide
- Notice
- Product Disposal Instructions
- Finding Your Way
- Getting Started
- Introduction
- Adjusting Your Endpoint’s Viewing Angle
- Adjusting Your Endpoint’s LCD Contrast
- Setting Up Voice Mail
- Making and Receiving Calls
- Placing Calls On Hold
- Placing Conference Calls
- Transferring Calls
- Using Reverse Transfer
- Forwarding Calls
- Redialing a Number
- Displaying Information on Your Endpoint
- Using a Headset
- Using the Speaker and Microphone
- Using the Message Button
- Accessing Your Mailbox
- Disabling and Enabling ASR
- Accessing Voice Mail Messages
- Using Do-Not-Disturb Mode
- Using Reminder Messages
- Moving On
- Introduction
- Setting Endpoint Preferences
- Setting Mailbox Preferences
- Speed Dialing
- Using Record-A-Call
- Paging
- Performing a “Hookflash” During a Call
- Programming Your Feature Buttons
- Programming Direct Station Selection Buttons
- Programming Secondary Extension Buttons
- Using Account Codes
- Screening Calls
- Using Call Logging
- Using Directories
- Programming Remote Feature Access
- Requesting Agent Help
- Working in Hunt Groups
- Using E-Mail Reader
- Learning More
- Index
- Standard Mailbox Flowchart
- Back Cover

74
Inter-Tel
®
Model 8560/8660 User Guide
MOVING ON
To perform a directory search:
1. Dial the voice mail number.
2. Say “Directory” or press .
3. Say the last name of the person you are searching for or press the appropriate
dialpad buttons to spell the name (see page 73).
If 10 or fewer matches are located, you can access and browse the list immedi-
ately (see step 4.)
If the list contains more than 10 matches, you have the option to browse or filter
the list. (skip step 4. and see step 5.)
4. If 10 or fewer matches are located, you have the following options:
• Say “Yes” or press to accept the name that is played.
• Say “Previous” or press to browse to the previous name in the list.
• Say “More” or press to hear more information about the subscriber.
• Say “Next” or press to browse to the next name in the list.
• Say “New” or press to search for a new name.
• Say “Cancel” or press to exit the directory.
5. If more than 10 matches are located, the system prompts you to browse or filter
the list. Do one of the following:
• Say “Yes” or press to browse the list. (See step 4. for options).
• Say “No” or press to select the filter option and then respond to one of
the following filter questions:
– The system begins by asking you if the name you are searching for is the
last name. If it is, say “Yes,” press , say the last name, or spell the last
name.
– If you did not respond to the first question, the system asks if the name
you are searching for is the first name. If it is, say “Yes,” press , say
the first name, or spell the first name.
After the list has been filtered by first or last name, a smaller list of names is
returned. You can then browse the list and select the appropriate name (see step
4.)
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