User Guide

Table Of Contents

Inter-Tel

Model 8560/8660 User Guide

GETTING STARTED

ACCESSING VOICE MAIL MESSAGES

When you access your mailbox, you can listen to new and saved voice mail messages.

After listening to your voice mail messages you can access the associated options.

NOTE: If your telephone system uses Enterprise Messaging (EM), your mailbox may

have the Automatic Speech Recognition (ASR) feature enabled. When ASR is enabled

for your mailbox, you have the option of issuing a spoken command or pressing a dial-

pad button. See page 12 for ASR guidelines.

ALSO: If your mailbox has E-Mail Reader enabled, you have an advanced mailbox.

See page 81 for information and instructions about using E-Mail Reader features.

Listening to Voice Mail Messages

To listen to voice mail messages:

1. Access your mailbox as described on page 37.

2. If E-Mail Reader is enabled for your mailbox, say “Voice Mail” or press .

If E-Mail Reader is not enabled for your mailbox, skip this step.

3. Select one of the following:

• Say “New” or press to listen to new messages.

• Say “Saved” or press to listen to saved messages.

4. While you are listening to a voice mail message, you can use the following

options:

• Say “Skip” or press

to skip to the end of the recording.

• Say “Back up” or press to “rewind” a few seconds and replay the mes-

sage.

• Say “Pause” or press to pause. (Say “Continue” or press to continue.)

• Say “Forward” or press to skip ahead.

• Say “Lower” or press to lower the volume.

• Say “Envelope” or press to play the message envelope.

• Say “Higher” or press to raise the volume.

• Say “Save” or press to save the new message in your mailbox.

• Say “Delete Message” or press to delete the message.

NOTE: You may be prompted to confirm deleting the message. Say “Yes” to

delete the message or “No” to cancel the request to delete the message.