User Guide
Table Of Contents
- Front Cover
- Quick Reference Guide
- Pocket Quick Reference Guide
- Notice
- Product Disposal Instructions
- Finding Your Way
- Getting Started
- Introduction
- Adjusting Your Endpoint’s Viewing Angle
- Adjusting Your Endpoint’s LCD Contrast
- Setting Up Voice Mail
- Making and Receiving Calls
- Placing Calls On Hold
- Placing Conference Calls
- Transferring Calls
- Using Reverse Transfer
- Forwarding Calls
- Redialing a Number
- Displaying Information on Your Endpoint
- Using a Headset
- Using the Speaker and Microphone
- Using the Message Button
- Accessing Your Mailbox
- Disabling and Enabling ASR
- Accessing Voice Mail Messages
- Using Do-Not-Disturb Mode
- Using Reminder Messages
- Moving On
- Introduction
- Setting Endpoint Preferences
- Setting Mailbox Preferences
- Speed Dialing
- Using Record-A-Call
- Paging
- Performing a “Hookflash” During a Call
- Programming Your Feature Buttons
- Programming Direct Station Selection Buttons
- Programming Secondary Extension Buttons
- Using Account Codes
- Screening Calls
- Using Call Logging
- Using Directories
- Programming Remote Feature Access
- Requesting Agent Help
- Working in Hunt Groups
- Using E-Mail Reader
- Learning More
- Index
- Standard Mailbox Flowchart
- Back Cover

32
Inter-Tel
®
Model 8560/8660 User Guide
GETTING STARTED
REDIALING A NUMBER
The Redial feature allows you to quickly redial the last outside number you dialed.
Although most endpoints redial the last number dialed, your system administrator can
program your endpoint to redial the last number saved.
To use the Last Number Dialed feature (if enabled):
EITHER, With or without the handset lifted, press . A line is selected automat-
ically, and the number is dialed.
OR, With or without the handset lifted, press the or
OUTSIDE CALL menu
button and then the
REDIAL menu button. The number is dialed.
To use the Last Number Saved feature (if enabled):
• To save the last number dialed: While the endpoint is idle or while listening to
intercom dial tone, press .
• To redial the saved number: After selecting a line, press . The number is
dialed.
NOTE: If there is no redial number available, the display shows NO NUMBER TO
DIAL.
DISPLAYING INFORMATION ON YOUR ENDPOINT
Your endpoint has two lines of display where you can view information, such as the
date and time or the outside party’s name/number.
Date, Time, Name, and Extension Number
You can temporarily display the system date and time, your username, and your
extension number at any time.
To show the date and time display (while on a call, in DND, etc.):
Press and dial
.
Outside Party’s Name/Number
If you are currently connected to an outside caller with Caller ID, you can toggle
between displaying the caller’s name and number.
To show the outside party’s name:
Press and dial
.
NOTE: If there is no outside party name available, the display shows CANNOT
ACCESS FEATURE.
REDIAL
OUTGOING
REDIAL
REDIAL
3 0 0
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