User Guide
Table Of Contents
- Front Cover
- Quick Reference Guide
- Pocket Quick Reference Guide
- Notice
- Product Disposal Instructions
- Finding Your Way
- Getting Started
- Introduction
- Adjusting Your Endpoint’s Viewing Angle
- Adjusting Your Endpoint’s LCD Contrast
- Setting Up Voice Mail
- Making and Receiving Calls
- Placing Calls On Hold
- Placing Conference Calls
- Transferring Calls
- Using Reverse Transfer
- Forwarding Calls
- Redialing a Number
- Displaying Information on Your Endpoint
- Using a Headset
- Using the Speaker and Microphone
- Using the Message Button
- Accessing Your Mailbox
- Disabling and Enabling ASR
- Accessing Voice Mail Messages
- Using Do-Not-Disturb Mode
- Using Reminder Messages
- Moving On
- Introduction
- Setting Endpoint Preferences
- Setting Mailbox Preferences
- Speed Dialing
- Using Record-A-Call
- Paging
- Performing a “Hookflash” During a Call
- Programming Your Feature Buttons
- Programming Direct Station Selection Buttons
- Programming Secondary Extension Buttons
- Using Account Codes
- Screening Calls
- Using Call Logging
- Using Directories
- Programming Remote Feature Access
- Requesting Agent Help
- Working in Hunt Groups
- Using E-Mail Reader
- Learning More
- Index
- Standard Mailbox Flowchart
- Back Cover
29
Inter-Tel
®
Model 8560/8660 User Guide
GETTING STARTED
USING REVERSE TRANSFER
The Reverse Transfer (Call Pick Up) feature allows you to answer a call that is ring-
ing or holding at another endpoint. For example, if the attendant transfers a call to you
but you have stepped away from your endpoint, you can pick up the call using another
endpoint.
To answer a call ringing or holding at another endpoint:
1. Lift the handset and dial .
2. Dial the extension or hunt group number (see page 78) where the call is ringing
or holding. The call is transferred to the endpoint you are using and you are con-
nected to the caller.
NOTE: If the Group Call Pickup feature is enabled, you can pick up a call ringing at
any station in a hunt group by dialing the hunt group’s extension number.
4