User Guide
Table Of Contents
- Front Cover
- Quick Reference Guide
- Pocket Quick Reference Guide
- Notice
- Product Disposal Instructions
- Finding Your Way
- Getting Started
- Introduction
- Adjusting Your Endpoint’s Viewing Angle
- Adjusting Your Endpoint’s LCD Contrast
- Setting Up Voice Mail
- Making and Receiving Calls
- Placing Calls On Hold
- Placing Conference Calls
- Transferring Calls
- Using Reverse Transfer
- Forwarding Calls
- Redialing a Number
- Displaying Information on Your Endpoint
- Using a Headset
- Using the Speaker and Microphone
- Using the Message Button
- Accessing Your Mailbox
- Disabling and Enabling ASR
- Accessing Voice Mail Messages
- Using Do-Not-Disturb Mode
- Using Reminder Messages
- Moving On
- Introduction
- Setting Endpoint Preferences
- Setting Mailbox Preferences
- Speed Dialing
- Using Record-A-Call
- Paging
- Performing a “Hookflash” During a Call
- Programming Your Feature Buttons
- Programming Direct Station Selection Buttons
- Programming Secondary Extension Buttons
- Using Account Codes
- Screening Calls
- Using Call Logging
- Using Directories
- Programming Remote Feature Access
- Requesting Agent Help
- Working in Hunt Groups
- Using E-Mail Reader
- Learning More
- Index
- Standard Mailbox Flowchart
- Back Cover
1
Inter-Tel
®
Model 8560/8660 User Guide
FINDING YOUR WAY
Finding Your Way
SECTION CONTENTS PAGE
Welcome . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2
About This Guide . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2
About Your Endpoint . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3
Model 8560/8660 Connectors . . . . . . . . . . . . . . . . . . . . . . . . . 4
IP Endpoint Exceptions . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 5
Feature Button Functions . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 6
LCD and Menu Buttons . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 7
Message Indicator Lamp . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 8
DSS/BLF and Mini-DSS . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 8
About Voice Mail . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 9
Enterprise Messaging. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 11
Automatic Speech Recognition (ASR) . . . . . . . . . . . . . . . . . . 12
What You See and Hear. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 13
Software Compatibility . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 14