Installation Guide

20
Smart Devices Thermostat Alert Codes
To access a more detailed description of the alert code, press the down arrow to expand the description.
 - Your system is in a No Heat/ No Cool or not operating condition. Dealer service call is
needed to get the system running.
 - System is not reaching set point or is partially operating. A Dealer will need to service it
with 24-48 hours.
 alerts are intervals in the thermostat as reminders to change lters, replace UV lamps, tune
up systems.
    System is operating normally. Collected thermostat data is accessible to
Dealer as system history.
Table 3. Thermostat Smart Devices Alert Codes
Alert
ID
Priority Message Troubleshooting 
70501 Service Soon
Custom Sensor Name:
Internal Data Fault
Cycle power to the Smart Room
Sensor (see "Cycling Power for
Troubleshooting" on page 17 for
procedure).
After power cycle, wait for ten
(10) minutes for self-clearing
to take place, if condition is
resolved for temperature and
relative humidity.
For occupancy sensor self-
clearing will take forty-ve
(45) minutes.