User Manual

20
TROUBLESHOOTING
Q. I can hear people on the phone but they can’t hear me.
A. Try adjusting the microphone volume from the controls underneath the charging
base. Call us at 1-800-432-3738 and we’ll make sure you sound perfect!
Q. I can’t get my headset to work with my computer.
A. Make sure the USB cord is connected between your charging base and comput-
er. If your computer doesn’t automatically recognize your headset, go to your
computer’s sound settings and make sure "Leitner Headset" is selected as your
output and input device. Your sound settings can be found on most Windows
computers by searching ‘sound settings’ in your search bar.
For any and all other issues:
Call us at 1-800-432-3738, Monday through Friday 9am-7pm Eastern Time